Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to contact mosilla. [edited] installed an update to firefox and wiped all my passwords!

  • 1 phendula
  • 0 inale ngxaki
  • 18 views
  • Impendulo yokugqibela ngu Denys
  • Open

lls
lls

Mozilla installed an update and WIPED all my passwords.

Also removed all links on my Firefox screen.

Now sticks the link every site I visit on the Screen!

How do I get them back?

How do I get Mozilla to never do such an asinine act again?

Mozilla installed an update and WIPED all my passwords. Also removed all links on my Firefox screen. Now sticks the link every site I visit on the Screen! How do I get them back? How do I get Mozilla to never do such an asinine act again?

Ilungisiwe ngu Denys

All Replies (1)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

Please check out this article: Recover user data missing after Firefox update or reinstall. Does the advice there work for you? Another place where you can look for your old profile is the Firefox menu > Profiles.

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.