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Disabling olf 2FA authentication and re enabling with new TOPT apps

  • 2 iimpendulo
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  • Impendulo yokugqibela ngu mukund jaeel

mukund jaeel
mukund jaeel

I recovered my account using a backup code and set a new password. Two-step authentication is enabled but I don’t have the linked TOTP app. The settings UI does not allow disabling 2FA and does not offer backup code input. I still have unused 10-character backup recovery codes. Please advise.

I recovered my account using a backup code and set a new password. Two-step authentication is enabled but I don’t have the linked TOTP app. The settings UI does not allow disabling 2FA and does not offer backup code input. I still have unused 10-character backup recovery codes. Please advise.

Isisombulu esikhethiweyo

I retried to disable again after about 12 hours and I was able to disable and enable it again. Thanks.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

TyDraniu
TyDraniu
  • Top 10 Contributor

Are you sure about that? You can disable 2FA in account's settings, I was using it few times. Please check again.

mukund jaeel
mukund jaeel Umnini wombuzo

Isisombululo esiKhethiweyo

I retried to disable again after about 12 hours and I was able to disable and enable it again. Thanks.

Buza umbuzo

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