Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot change billing method

  • 2 iimpendulo
  • 0 inale ngxaki
  • 54 views
  • Impendulo yokugqibela ngu aomcan
  • Esonjuliweyo

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing information". See also screenshot attached. The arrow keeps turning and I cannot select anything on this web page to change my billing method.

Cheers Olaf

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing information". See also screenshot attached. The arrow keeps turning and I cannot select anything on this web page to change my billing method. Cheers Olaf
Iqhotyoshelwe imifanekiso ekwisikrini

Isisombulu esikhethiweyo

Closed because I took the question to the relay support team.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

Isisombululo esiKhethiweyo

Closed because I took the question to the relay support team.