I lose the connection with google (gmail, drive, translator)
When I open gmail in Firefox browser, I lose the connection very often, it also happens with google drive. But it does not happen to me if I use Outlook from the web, I only lose the connection with Google from Firefox.
However, if I open the same thing using Google Chrome, this does not happen, it works correctly throughout the day, and I do not lose the connection.
My version of Firefox is 100.0.2 (64-bit) on my notebook I have Windows 10 Pro installed.
Isisombulu esikhethiweyo
Some users are having trouble with Google sites because of the TLS 1.3 Early Data feature also known as Zero Round Trip Time Resumption (0rtt). You could try changing this preference to false. You may have to restart the browser. security.tls.enable_0rtt_data
https://support.mozilla.org/en-US/questions/1377212 https://support.mozilla.org/en-US/kb/about-config-editor-firefox
If that doesn't work, you could also try clearing cookies (which will mean having to log in again) and the cache.
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Some troubleshooting articles.
https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)
https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
Funda le mpendulo kwimeko leyo 👍 0All Replies (1)
Isisombululo esiKhethiweyo
Some users are having trouble with Google sites because of the TLS 1.3 Early Data feature also known as Zero Round Trip Time Resumption (0rtt). You could try changing this preference to false. You may have to restart the browser. security.tls.enable_0rtt_data
https://support.mozilla.org/en-US/questions/1377212 https://support.mozilla.org/en-US/kb/about-config-editor-firefox
If that doesn't work, you could also try clearing cookies (which will mean having to log in again) and the cache.
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Some troubleshooting articles.
https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)
https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles