Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox v65.0.2 - video downloadhelper 7.3.5 does not work on most sites now, only Youtube

  • 6 iimpendulo
  • 3 inale ngxaki
  • 195 views
  • Impendulo yokugqibela ngu HThomp

more options

Video DownloadHelper 7.3.5 no longer detects videos ("No media to process in the current tab.") at several websites where I've downloaded from previously with no problem. So far VDH recognizes only YouTube. I'm using Firefox 65.0.2 (64-bit) (updated today, 3.7.2019). The companion app: VdhCoApp 1.2.4 is installed. It's really disheartening. How do I fix this, please?

Video DownloadHelper 7.3.5 no longer detects videos ("No media to process in the current tab.") at several websites where I've downloaded from previously with no problem. So far VDH recognizes only YouTube. I'm using Firefox 65.0.2 (64-bit) (updated today, 3.7.2019). The companion app: VdhCoApp 1.2.4 is installed. It's really disheartening. How do I fix this, please?

Isisombulu esikhethiweyo

Thanks for responding so quickly. I've solved the problem - found a different video downloader that works fine and have disabled the VDH add-on.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (6)

more options

Are you talking about https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/

You should contact their support.

more options
more options

The add-on's support. You will see a link for it on the add-on's webpage.

more options

Isisombululo esiKhethiweyo

Thanks for responding so quickly. I've solved the problem - found a different video downloader that works fine and have disabled the VDH add-on.

more options

That was very good work. Well done.

If you are not going to use VDH anymore, you should remove it.

more options

I have since removed VDH. Thanks for your support.