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Ezilondoloziweyo

I got an email from you guys telling me to verify my email .i never saw that email till today yet it says i confirmed.someone has hacked my account.what do i do

cor-el replied
HeatherW.1969

I have recently been hacked and i believe the person took over my mozilla account what can i do?

I have recently been hacked and i believe the person took over my mozilla account what can i do?

All Replies (4)

What kind of message was it? A message informing you that some device logged into your Firefox Account, but it wasn't you?

As the first step, you could consider changing your password:

https://accounts.firefox.com/

It was one telling me i successfully confirmed my account with mozilla but i didnt set one up till ten minutes ago.

Hi HeatherW.1969, I should mention that these are two different systems, different logins:

  • Mozilla Support website account

Hopefully those will be unified someday. But for now, check for different emails from each system.