Costeef Yépp Community Forum

I am using Thunderbird 115 with macOS 13 (Ventura). When I upgrade to macOS 15 (Sequoia), I assume I will have to update Thunderbird to the latest version (138?). Before upgrading the OS, should I update Thunderbird to version 128 so that, after the OS upgrade, Thunderbird will then be updated from version 128 instead of version 115?

Also, I found this warning (https://support.mozilla.org/en-US/kb/installing-thunderbird-on-mac):

“If you fail to install Thunderbird to the Applications folder, every time Thunderbird starts it will not have remembered your previous session settings - it will ask you to create email accounts, or otherwise indicate that it has no data. You must drag the Thunderbird dmg file/icon to the Applications folder.”

I am currently running Thunderbird from a subfolder in /Applications. Do I have to move it before updating?

Thank you.

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How should I fix the frozen browser. Firefox updated ok from another user account on this computer, though Firefox has always updated for all accounts on the computer when updated from any of the accounts. The installer tool got caught in a loop to install until it froze the browser on the third retry. What should I do?

I see duplicate menu items for addons under Tools menu for some addons like ImportExport Tools NG for example and its developer identify the issue as longstanding Thunderbird bug on Mac.

Any idea about the isse?

text appears wierd.i tried reinstalling,disable hardware accel, troubleshooting mode, and lot more. nothing solved this problem. i also have dev edition, but it works PERFECTLY FINE. website texts appear normal,but firefox texts dont. atleast english is readable, different languages(korean,japanese)appear as bunch of boxes and russian, and arabic.

Just installed Thunderbird on a new computer. I'm a long-time user, supporter, donator to the team. I just donated again. Now I get an "in your face attempt for donations" that I don't appreciate. It has to be removed every time I load mail. How do I get rid of this?

I have a new Chromebook, having previously used a Microsoft Surface Pro. I have loaded Linux onto my Chromebook and now have installed Firefox and Thunderbird but I can't get my email account loaded onto Thunderbird. I receive a message as follows: "Unable to log in at server. Probably wrong configuration" I'm sure that I have entered the correct details. I was offered the chance to scan a QR code but that option doesn't seem to be there anymore. (The Chromebook doesn't have a front camera but it will lie flat so I was going to be able to use it)

Hello all, I just installed Firefox 138.03 64 bit with no problem and it seems to be working great as usual however I did notice an error in my Event Viewer which is Event 7023 Service Control Manager which was about The Mozilla Maintenance Service terminated (please see below). I have never seen this error concerning Firefox and I have been using it as my default for years now. I have no idea what to do to correct/fix this or if I should be concerned about it. I went to Services and the Mozilla Maintenance Service is set to Manual but when I tried to start the service it said it could not start the service because of incorrect function. Could someone please guide me as to what is going on and what I should do. Thank you in advance.

Respectfully, Don

Log Name: System Source: Service Control Manager Date: 5/13/2025 1:06:50 PM Event ID: 7023 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP- Description: The Mozilla Maintenance Service service terminated with the following error: Incorrect function. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
   <EventID Qualifiers="49152">7023</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>0</Task>
   <Opcode>0</Opcode>
   <Keywords>0x8080000000000000</Keywords>
   <TimeCreated SystemTime="2025-05-13T17:06:50.5834493Z" />
   <EventRecordID>288758</EventRecordID>
   <Correlation />
   <Execution ProcessID="468" ThreadID="1884" />
   <Channel>System</Channel>
   <Computer>DESKTOP-      </Computer>
   <Security />
 </System>
 <EventData>
   <Data Name="param1">Mozilla Maintenance Service</Data>
   <Data Name="param2">%%1</Data>
   <Binary>4D006F007A0069006C006C0061004D00610069006E00740065006E0061006E00630065000000</Binary>
 </EventData>

</Event>

Hi Forum! My Firefox is constantly (weekly) asking to update, even though we're on the latest version (right now we're on 138.0.1 (64-bit) I've reinstalled Firefox a couple times but the issue still persists. I'm not sure what my next steps would be.

Thank you all in advance, I appreciate your knowledge and time!

When trying to update Thunderbird on Ubuntu 24.04 the installer says "Quit to Update". I have quit Thunderbird and unpinned from task bar, restarted and still the same. I then decided to uninstall and used 'sudo apt remove Thunderbird' which says it was removed, I then used 'sudo apt purge Thunderbird' which comes back with Package 'Thunderbird' is not installed, so not removed. So tried again, Guess what same result! Any Ideas please?

sudo apt purge thunderbird Reading package lists... Done Building dependency tree... Done Reading state information... Done Package 'thunderbird' is not installed, so not removed 0 to upgrade, 0 to newly install, 0 to remove and 3 not to upgrade.

Signature <unknown in nvwgf2umx.dll> | NDXGI::CDevice::FlushAndEnqueueSetEvent More Reports Search UUID d9593aae-27fc-42b4-ac33-c4df80250512 Date Processed 2025-05-12 00:33:56 UTC Uptime 603 seconds (10 minutes and 3 seconds) Install Age 169,246 seconds since version was first installed (1 day, 23 hours and 46 seconds) Install Time 2025-05-09 13:27:28 Product Firefox Release Channel release Version 138.0.1 Build ID 20250430203103 (2025-04-30) Buildhub data OS Windows 10 OS Version 10.0.19045 Windows Error Reporting

True

Build Architecture amd64 CPU Info family 6 model 23 stepping 6 CPU Count 2 Adapter Vendor ID

NVIDIA Corporation (0x10de)

Adapter Device ID

GT218 [GeForce 210] (0x0a65)

Startup Crash

False

Process Type gpu Crash Reason EXCEPTION_STACK_BUFFER_OVERRUN / FAST_FAIL_STACK_COOKIE_CHECK_FAILURE Crash Address 0x00007ffe333bfbf0 Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 138,531,054,325,760 bytes (138.53 TB) Available Page File 1,231,540,224 bytes (1.23 GB) Available Physical Memory 747,290,624 bytes (747.29 MB) System Memory Use Percentage 76 EMCheckCompatibility

True

App Notes

FP(D10-L1000-W0000100-T01) DWrite? DWrite+ WR? WR+The Crash report shows thus and my pc lost power suddenly and could not continue browsing .