Thunderbird for Android Community Forum

I have emailed 7th August to what appears on my mobile from Thunderbird settings just a review address. I explained that I have not received in Thunderbird any emails from my BT email system since Monday 22 July which happens to be the date shown on my mobile phone as the last date for your update. I can send emails via Thunderbird but not receive messages. The email address I use is john.morris@deritter.org.uk which goes to john.m280@btinternet.com I am sending this message from my laptop as it is easier to write that way and I stand a better chance of getting a reply than on my mobile Thunderbird.

Could you please let be know if your settings update on 22July caused the problem or what else needs putting right.

Another question. BT have a Spam folder to which many important emails are directed. These are not collected by Thunderbird which does not have a Spam folder. This means that if verifying codes are sent to my email address I can't recover them.

I am otherwise very pleased with Thunderbird and would just like these points investigated. Kind regards John Morris

Moved to Thunderbird for Android product

Pixel 8a, 256GB/120GB free, Android 16, Thunderbird v16.1 Thunderbird stopped sending and receiving emails after several months. My storage is not full. I also deleted messages to be sure. I checked my android settings as indictated in the troubleshooting guides and have been unable to resolve problem. I have it set to automatically download emails. Manually checking emails by using the "refresh" button does not work either.

I have numerous Ionos email addresses. No problem seeing all received emails in Thunderbird app on my Windows PC. But Android app does not show some emails, despite synchronising numerous times. Problem is often with emails not showing in the unified inbox on the Android app. Also a problem with sent emails not showing. Today I looked for an email I had sent four days ago, and it was not in my Android sent folder. Synchronised, still not there. Synchronised again, still not there. Went online to Ionos and opened the sent email. Synchronised Android Thunderbird again and then it appeared. Why can't Anroid Thunderbird see certain emails? Problem seems to be especially bad with emails I have previously opened in Thunderbird on my Windows PC. Doing so seems to make the emails invisible to Android Thunderbird.

Thunderbird for Android: When sending a message, the copy moved to the Sent folder is not marked as "read" after moving. Messages sent from the Android client and subsequently auto-filed into "Sent" or "Sent Mail" are still marked as "unread" after the move. They should be marked as "read" as part of the move, just like with the Windows client. I've searched the various Settings and I can't find any related setting.

Thank you for your attention to this matter,

   Scott Lindley