Firefox Community Forum

Hello Mozilla Team,

I'll directly jump into - 12 years of Bookmarks and history are gone after the last update. No warning or anything. Can you help me restore? That's unbelievable.

I have this icon on my Firefox logo pinned to my desktop and it has changed the entire look of my FF how can i reset it to what it was and get back all my bookmarks.

Can someone please help me

recently bought new desktop and upgraded win10 to win11 in the process (preloaded). I found 'places:sqlite' in win10 firefox and copied it to usb drive. How do I copy it to win11 firefox? i.e. where is the folder containing the sqlite file in win11? will copying the file also place the bookmarks in the win10 firefox locations? Will the layout preferences transfer over (hate to be negative, but I hate the win11 firefox interface that was preloaded on the new win11 machine.) thanks for anyhelp.

I got a pop-up that said I needed to upgrade my Firefox so I clicked on (Firefox ESR-64Bit) and lost my one and only profile in Firefox. HELP I need it back it has all my passwords and bookmarks

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, why? I give up total idiots for releasing updates that are sub par!

Almost every time there is an update------it screws up something I rely on. In this case, the sites I have saved under the top search bar have now disappeared. Why?????? And how do I get them back.

I readily admit that I am technically challenged and need clear concise instructions step by step to find them and put them back where I had them. 

Why oh why do the buggers making these changes think anyone is going to like them. Leave things that work well ALONE.

You forced an update and all my open tabs vanished into thin air. I was working with those!!!

I tried to follow the history recover path, no-go. I tried the json file path and can't get Firefox to open the tabs in the json recovery file from a month ago, not that that would be helpful anyway since I want yesterday's before the update!

Now I gotta spend a lot of time finding those scientific papers again - should charge you my hourly rate for wasting my time.

It's sh.it programming that's what it is. Bet you they were using AI to do the update.

Well never mind, I've grown tired of Firefox anyway since it just starts using 80% of my RAM when I have more than 10 tabs open. There's other browsers.

There was an update and I thought I had to create a profile but no. So now I have lost all my very important bookmarks and I do not seems to be able to retrieve them. Only one date top retrieve which is only yesterday

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are not available anymore. However, there must be some way to recover the websites that were stored within them, so i can at least rebuild them.

I have updated firefox on my desktop, with quite some open tabs, where Firefox promted that after the upgrade all tabs would be restored. However, none of them were restored nor could I find them in the history. I guess I had all opened in a private window. IMHO the prompt could have warned for this and now I have to reconstruct all these tabs with my memory.

Is my assumption right?

Erik

Hi there,

I've had a Firefox account on my workstation at work so that I can take my browsing with me when I am at a different workstation, sign in and sync no problems.

This morning I was provisioned a new laptop workstation and when I attempted to sync my profile nothing shows up. I am pretty confident I've signed back in to the correct account since I do this from time to time. Unfortunately the old workstation is unrecoverable hence why I was given a new one so I can't backup and import.

Checking the email account I used to set up the profile I found an email from March saying the account would be deleted since I haven't been active. This can't be the case because I have been using this account five days a week for the last 7 years.

Any suggestions on how to recover my profile and move forward?

TIA!

Hallo,

ich hatte bereits Anfang des Jahres beim Einrichten meines Laptops Probleme damit, meine Lesezeichen wiederherzustellen. Damals habe ich es jedoch mithilfe eines älteren Profils geschafft.

Nun musste ich den Laptop neu aufsetzen und finde die passende Sicherungsdatei der Lesezeichen nicht mehr. Ich wollte die Lesezeichen daher wieder wie gewohnt zurückholen. Leider gibt es jedoch kein älteres Profil als 24 Stunden. Das bedeutet, dass alle Lesezeichen verschwunden sind.

Gibt es eine Möglichkeit, auf ein Profil zuzugreifen, das ein oder zwei Wochen oder sogar vier Monate alt ist? Und vor allem wie komm ich da ran?

VG Gritt