Firefox Community Forum

I reinstalled Windows 11 Pro and I tried to login to Firefox Sync with a Mozilla account and it did not restore my bookmarks properly . Can You please help me with this ? I do want to access all my information .

Thank you .

Hi there, All the new password and password update I registered during approx. last year have disappeared from my account. Have checked about:profiles, nothing usefull there. Any idea what caused that and how to fix ? Make me questionned Firefox reliability and the use of another password manager. Thx a bunch, Viv

Well, All of a sudden like from yesterday to today the Tabs have disappeared from my Fire Fox Task Bar...and I've tried all suggestions like History etc. I'm done..it either gets fixed or I'm forced to used Ugh!!!! F'ing Edge which I hate... So, we either find an easy solution, or I uninstall and reinstall Fire Fox in "Hopes" it returns the Multiple Tabs ability. Because if Not...We R Doneski~

Hello, I lost all of my bookmarks in Firefox from a big error on my part. I really need these back. I think they are in a file named "places.sqlite" which is 5,120kb in size. How can I get the info from this file to put back in my Firefox bookmarks? Or how can I see what's in this file? Thanks for any help. Woodrow Gray

I don't what or how it happened.

But one night all I can remember was I updated my Firefox in Windows and my account was synced. I use to have all my browser history on my Macbook air. But suddenly the next day I discover that all of my history is gone. I have no idea what caused or how I can recover it again. I tried the internet and nothing helped me with my problem. So now I'm resorting to this and hopefully someone can tell me what to do.

David

I'm having trouble with my bookmarks. I accidently included Firefox when using a program to clean up files from my PC. It wiped my bookmarks but I've managed to locate the backup html in my profile folder. Unfortunately I can't find anyway to actually use that back up. All of the guides I've found take you through the manage bookmarks tab but everything there is baisically unresponsive for some reason.

Hello, Hi I recently updated (last night) and i didnt check all the boxes i clicked skip but NOW i can not recover any of the stuff from the night before is there a way u could help me ?!

After usual PC restart non of my logins work anymore. I have logins.json file and key4 db file in my profile but firefox does not want to read them anymore. In json file I can see all the website and encrypted passwords, so all looks good there. Even more interesting, if I create new password it is saved in the same logins.json file but I can see those in the browser. So out of 50 logins there I can see only most recent two.

I tried to uninstall and reinstall mozilla and then copy logins.json and key4 files to the new profile but it did not help. Any ideas appreciated.

All my data seems to have disappeared. I have no browser history, and all my bookmarks are gone. the only browser history shows when I started looking for the lost data, anything before that is gone. please help

With the recent Firefox update to my MSI 64-bit Windows 11 laptop I added the Dark theme extension and enabled it. Now my task bar, tab bar, bookmarks, and all the other previous customization is gone! I cannot access Settings or Menu or anything that will let me customize the home page. Is this a problem with the dark theme or with the Firefox update? How can I fix this?

In my Win 10 PC, Firefox has been set to update automatically as it is recommended.

136.0.2 (64-bit) is the most recent one that updated automatically.

Now all my extensions have been wiped out, my workspace changed.

That is such a breach of integrity, and a lack of respect for the user, and his carefully set up work environment, when an Auto-Update just molests my work environment. And then I have to take out hours from my busy routines, to devote to restoring everything to how it was.

There is no rollback feature for Updates, esp when Updates do the havoc they do.

There is no proper Session Management, and a standard protocol for saving, aggregating sessions across different installs, rollbacks, etc, and having the most updated, and complete one, where the onus is on the user not losing data.

Now I have to go hunt around for the past profiles, and name the present one as old, and hope that Firefox functions with integrity, and completeness to restore my whole work environment from the last profile. I'll of course be losing whatever work I happened to do in the new profile now. One never knows how complete these profiles are to reconstruct things exactly the way they were.

Strange. I always believe that stability, and integrity, and a dedication towards that on behalf of the user would be the primary goal. Now it's all about chasing something else, some bells and whistles, and faster performances, and throwing stability, and data integrity under the bus.

Shortly before noon yesterday, Thursday 3/20/25 Firefox stopped working, desktop shortcuts stopped working, new firefox update seem to have been put in a different location and it lost all bookmarks. How do I correct this situation? Dell laptop, windows, 10

I clicked on something that said something like "Do you want to delete stuff when you shut down Firefox?" No all my password and history stuff that used to remember my preferences, on YouTube for example) are gone. How do I fix that?