Firefox Community Forum

Hello everyone,

until the week before last, I was able to use the Shopify Store/ Theme Editor without any problems with Firefox on Windows (desktop). I disabled Ghostery and AdBlock, cleared the cache, am using the current version Firefox etc.

Without changing anything, I can no longer open the Theme Editor now– I keep getting the error message "there was a problem loading this page." Shopify support could not help and deferred me to Firefox.

A different browser isn't really a solution, although I can theoretically open the Theme Editor on Opera, for example.

Does anyone have any ideas how I can fix this, and access my shopify shop theme editor again via firefox?! Thanks in advance!!

Bonjour, Depuis quelques temps il m'est impossible de marquer les onglets que je désire conserver. La fonction "marquer l'onglet courant" ne fonctionne plus. Sur le même sujet, il m'est également impossible d'effacer les marque-pages que je ne souhaite pas conserver. Donc, pour résumer, impossible de marquer de nouveaux onglets et impossible d'effacer les anciens qui ont été conservés. Merci de votre aide. Hello, For some time now it has been impossible for me to mark the tabs I want to keep. The 'Mark Current Tab' function no longer works. On the same subject, it is also impossible for me to delete tabs that I do not wish to keep. So, to sum up, it is impossible to mark new tabs and impossible to erase the old ones that have been kept. Thank you for your help.

Hello, Microsoft Defender apparently detected a trojan, located in the folders for the Firefox extension Malwarebytes Browserguard Trojan description: Trojan:Win32/Nibtse.c!tsk

Files: C:\Users\[user]\AppData\Roaming\Mozilla\Firefox\Profiles\funknkwf.default-release\storage\default\moz-extension+++e79e5938-419b-4a5b-b39a-e884d7347fb1\idb\2325712684IbDdB-FBiDl-eesgSatro.files\15301 C:\Users\[user]\AppData\Roaming\Mozilla\Firefox\Profiles\funknkwf.default-release\storage\default\moz-extension+++e79e5938-419b-4a5b-b39a-e884d7347fb1\idb\2325712684IbDdB-FBiDl-eesgSatro.files\15301->(ZStandard)

Is this a false positive?

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any suggestions?

Firefox 137.0.2 (64-bit)

I set up a primary password, forgot it and set up another one, now neither work. I'm so fed up with Firefox i just want to delete it, but Mozilla support said do not delete the account without solving this problem.

I'd appreciate any help you can give.

I do use AVG and I have turned off the VPN while using Firefox to see if that helps.

Best

Deb

Добрый день. В процессе использования браузера, вкладки самовольно перезагружаются. Играю в браузерную игру и ни с того ни с сего вкладка сама по себе перезагружается, выкидывая меня из игры. Это происходит по непонятным причинам. В настройках я отключил автообновление вкладок (about:config - accessibility.blockautorefresh: - true). Там стояло значение false. Но вкладки все равно обновляются без моего участия. Это происходит на всех моих профилях в Фаерфокс. Как это остановить? Это мешает мне пользоваться браузером и комфортно играть.

hello, "Settings / Bookmarks / Organize Bookmarks: I have an excess of unused labels/tags. How may I remove them? (I have tried the 'delete' option via right-click, but this does not function.)" regards.

firefox 129.9.0esr (64bits) desktop _ linux

How do I remove the little pins that have appeared on each of my icons on the home page? I don't want to unpin them, just remove the pin image - too busy and disturbing. All my icons are pinned items.

Secure Connection Failed

The connection to the server was reset while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Hi!

Yesterday, April 5, 2025, my Firefox started displaying this message for every search typed in the browser:

"Our systems have detected unusual traffic on your computer network. This page verifies that it is really you, and not a robot, sending the requests. Why did this happen?"

I tried a few solutions: I cleared the cache, restored Firefox, reinstalled Firefox, restarted the internet modem, reset the computer's DNS using the ipconfig/flushdns command, scanned for malware with Windows Defender, and scanned for viruses and malware with Kaspersky, but the problem persists, both in the normal tab and in the private tab.

I contacted my internet provider, and they said there is no problem on their side.

In Firefox, I always use the default search engine "Google".

When I change the search engine to "Bing", the problem does not occur.

The problem does not occur in the Google Chrome browser, only in Firefox.

I am using Firefox 115.22.0esr (64-bit), Windows 7 operating system and internet connection via network cable. I only have one computer connected and I don't use VPN.

Please, can you help me?

Thank you!

Dear Mozilla Support Team,

I am writing to report an issue I have consistently encountered while using the Firefox browser. Whenever I log into my Mozilla account, the custom theme I have selected for Firefox is reset to the default theme. This necessitates manually re-selecting my preferred theme each time I log in.

This issue is a minor inconvenience, but it disrupts my user experience. I would appreciate it if you could investigate this behavior. I am using the latest version of Firefox on Windows 11 Pro.

Thank you for your time and attention to this matter. I look forward to a resolution.

Sincerely,

Clóvis Lauriano laurianoperez@yahoo.com.br

Is there a way to remove the thumbtacks and rounded edges off the shortcuts in the newest version?

I love Firefox otherwise, but the thumbtacks look terrible and are distracting. I use the shortcuts dozens of times daily to open my most frequent sites.

Please remove the thumbtacks and overly rounded edges in the new version.

Is there a way to hide the thumbtacks?

After installing the latest version of Firefox on Windows 11 I can no longer view certain sites (like Allstate.com). Tried clearing data, uninstalling/disabling all extensions and addons, etc., nothing works. Previous version worked fine. Love Firefox, been using for years (before Edge and Chrome came out), still, seems to slowly getting less functional as many sites I simply need to open in Edge or Chrome. Sad as I think that Firefox is the best browser, but, if most sites are developed with Chrome/Edge in mind then Firefox will fall behind in terms of compatibility.

in the last couple of days every time i download the file it adds the above characters to the name. very annoying - i need then to rename every file. any suggestions?

When I open a website in Firefox, the page opens OK but there Wikipedia website also opens in the background. The icon appears on the top row to the left of the name of the website I opened. When I close Firefox, the Wikipedia site opens and I have to close that too. Every time. What is going on? How can I get rid of it? Thanks. Windows 11.