Firefox Community Forum

My browser has been hacked by searchingswift.com, I've read all the article's I can find on getting rid of it with no luck. I've completely uninstalled everything including the mistake that brought it in (Coverseen miss pick file), but no luck.

Here's what I get after a complete reinstall and deleting any Firefox stuff I can find.

"https://searchingswift.com/?path=firefox/newtab&u=ee6fb4108559ab17&subid=11119&channel=1"

I'm getting ready to do a backup from a month ago, but I'm not sure if this will come back in with my Firefox sign in.

Windows 11 and New Firefox

Since a month or so, Firefox browser freezes when playing youtube videos. Simply closing the app and restarting won't do the trick, I am forced to open the WIN Task Manager and manually "end task" before I can watch youtube videos again ... until an hour later, or lucky a day later, the same drama unfolds. I run the newest version of each, Firefox and Windows 11. No new extensions or plugins have been added recently. What is to do here? I'm since Netscape on this route and would hate to switch to another browser... :-) Thanks in advance!

Site: https://www.thegamer.com Firefox refuses to load the site, it does not even show the certificate when clicking on the lock. Using the certificate manager, add exception does not work too, it just refuses to store the certificate. But at least THERE I can VIEW the certificate, which proves it is valid and FIREFOX is at fault:

https://www.ssllabs.com/ssltest/analyze.html?d=www.thegamer.com&latest shows "IO exception" when trying to check the CRL, but gives an A+. Yet Firefox does not even give me the "Continue anyway" possibility. This it tiering, I hate using google chrome based browsers, but of course, it works there. Server 2025, only MS-defender at its default settings.

Subject Name Common Name thegamer.com Issuer Name Country US Organization Let's Encrypt Common Name E8 Validity Not Before Mon, 13 Oct 2025 23:03:42 GMT Not After Sun, 11 Jan 2026 23:03:41 GMT Subject Alt Names DNS Name

• .thegamer.com

DNS Name thegamer.com Public Key Info Algorithm Elliptic Curve Key Size 256 Public Value 04:0E:95:16:C4:A2:23:9D:81:AD:D7:70:4C:4B:A5:F7:68:0E:33:E2:A0:1C:81:6D:0F:1C:F5:C8:EF:5B:C8:64:AD:15:86:5D:5E:E6:FA:A6:DB:41:86:A5:F0:28:7A:45:F4:8D:75:B3:18:43:E9:0F:7C:75:10:AE:F8:A0:04:7B:D5 Miscellaneous Serial Number 06:6C:A7:00:7C:ED:C0:50:E2:FD:4F:6C:A0:8C:0F:86:2B:AD Signature Algorithm ECDSA with SHA-384 Version 3 Download PEM (cert)PEM (chain) Fingerprints SHA-256 D0:D5:E8:73:9E:6D:B1:2D:EC:5D:47:0D:70:BF:58:1C:AC:A5:D3:89:20:6D:54:15:09:E8:42:9C:82:F7:4F:8F SHA-1 53:E6:54:B5:37:0F:4B:23:BE:73:8A:6B:37:6B:BE:A6:A5:86:E4:5B [This extension has been marked as critical, meaning that clients must reject the certificate if they do not understand it.] Basic Constraints Certificate Authority No [This extension has been marked as critical, meaning that clients must reject the certificate if they do not understand it.] Key Usages Purposes Digital Signature Extended Key Usages Purposes Server Authentication, Client Authentication Subject Key ID Key ID 53:6A:02:33:30:1C:AD:4D:3B:F2:9F:4D:6D:E4:33:26:31:69:8F:61 Authority Key ID Key ID 8F:0D:13:A2:F6:2E:7E:D1:50:6C:33:18:38:5D:59:8E:23:72:91:CA CRL Endpoints Distribution Point http://e8.c.lencr.org/46.crl Authority Info (AIA) Location http://e8.i.lencr.org/ Method CA Issuers Certificate Policies Policy Certificate Type ( 2.23.140.1.2.1 ) Value Domain Validation Embedded SCTs Log ID 0E:57:94:BC:F3:AE:A9:3E:33:1B:2C:99:07:B3:F7:90:DF:9B:C2:3D:71:32:25:DD:21:A9:25:AC:61:C5:4E:21 Signature Algorithm SHA-256 ECDSA Version 1 Timestamp Tue, 14 Oct 2025 00:02:12 GMT Log ID 19:86:D4:C7:28:AA:6F:FE:BA:03:6F:78:2A:4D:01:91:AA:CE:2D:72:31:0F:AE:CE:5D:70:41:2D:25:4C:C7:D4 Signature Algorithm SHA-256 ECDSA Version 1 Timestamp Tue, 14 Oct 2025 00:02:12 GMT

Subject Name Country US Organization Let's Encrypt Common Name E8 Issuer Name Country US Organization Internet Security Research Group Common Name ISRG Root X1 Validity Not Before Wed, 13 Mar 2024 00:00:00 GMT Not After Fri, 12 Mar 2027 23:59:59 GMT Public Key Info Algorithm Elliptic Curve Key Size 384 Public Value 04:D1:65:F2:5E:DC:4B:B4:0C:02:9C:D2:B2:FA:EE:E9:6C:AB:3A:AE:38:A1:F4:D4:39:32:33:C5:42:D4:CC:33:0C:34:C7:21:20:90:70:5C:E8:62:2F:1C:71:B3:42:D7:79:BE:46:0D:C1:DB:47:A1:13:A0:C7:DF:81:26:63:3B:D4:8D:1D:F6:3D:82:33:32:F6:F4:2B:E7:F5:96:3A:B4:13:67:18:7B:6B:3E:8D:48:D9:EA:DE:ED:AE:6D:3E:87:4C Miscellaneous Serial Number 63:95:93:63:C2:4E:70:82:71:59:18:BF:C3:D7:ED:56 Signature Algorithm SHA-256 with RSA Encryption Version 3 Download PEM (cert)PEM (chain) Fingerprints SHA-256 83:62:4F:D3:38:C8:D9:B0:23:C1:8A:67:CB:7A:9C:05:19:DA:43:D1:17:75:B4:C6:CB:DA:D4:5C:3D:99:7C:52 SHA-1 54:31:7E:B0:76:5F:0B:C6:74:85:51:84:EB:83:74:B4:19:9E:46:55 [This extension has been marked as critical, meaning that clients must reject the certificate if they do not understand it.] Basic Constraints Certificate Authority Yes [This extension has been marked as critical, meaning that clients must reject the certificate if they do not understand it.] Key Usages Purposes Digital Signature, Certificate Signing, CRL Signing Extended Key Usages Purposes Client Authentication, Server Authentication Subject Key ID Key ID 8F:0D:13:A2:F6:2E:7E:D1:50:6C:33:18:38:5D:59:8E:23:72:91:CA Authority Key ID Key ID 79:B4:59:E6:7B:B6:E5:E4:01:73:80:08:88:C8:1A:58:F6:E9:9B:6E CRL Endpoints Distribution Point http://x1.c.lencr.org/ Authority Info (AIA) Location http://x1.i.lencr.org/ Method CA Issuers Certificate Policies Policy Certificate Type ( 2.23.140.1.2.1 ) Value Domain Validation

Subject Name Country US Organization Internet Security Research Group Common Name ISRG Root X1 Issuer Name Country US Organization Internet Security Research Group Common Name ISRG Root X1 Validity Not Before Thu, 04 Jun 2015 11:04:38 GMT Not After Mon, 04 Jun 2035 11:04:38 GMT Public Key Info Algorithm RSA Key Size 4096 Exponent 65537 Modulus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iscellaneous Serial Number 00:82:10:CF:B0:D2:40:E3:59:44:63:E0:BB:63:82:8B:00 Signature Algorithm SHA-256 with RSA Encryption Version 3 Download PEM (cert)PEM (chain) Fingerprints SHA-256 96:BC:EC:06:26:49:76:F3:74:60:77:9A:CF:28:C5:A7:CF:E8:A3:C0:AA:E1:1A:8F:FC:EE:05:C0:BD:DF:08:C6 SHA-1 CA:BD:2A:79:A1:07:6A:31:F2:1D:25:36:35:CB:03:9D:43:29:A5:E8 [This extension has been marked as critical, meaning that clients must reject the certificate if they do not understand it.] Basic Constraints Certificate Authority Yes [This extension has been marked as critical, meaning that clients must reject the certificate if they do not understand it.] Key Usages Purposes Certificate Signing, CRL Signing Subject Key ID Key ID 79:B4:59:E6:7B:B6:E5:E4:01:73:80:08:88:C8:1A:58:F6:E9:9B:6E

I've been trying to open Google Docs on Firefox Desktop for a few hours and none of my troubleshooting has worked thus far. I've cleared my browser history and cache, have updated Firefox, disabled all browser extensions one by one, updated my proxy settings, changed my TLS preferences, and even added Google Docs to my trusted sites list on my computer itself; none of this has worked. I've been able to open Google Docs on Google Chrome, so I know that it isn't a problem on Google's end. If there are any other possible solutions, any suggestions would be appreciated.

Can Firefox do anything to recover all of the downloads I'd saved until I accidentally had CCleaner erase everything? I don't know what else was deleted, but getting them back would be a big help.

Enter (paste) the URL into the Firefox address bar → hit Enter (paste and go) → open in a new tab every time. I want this to open in the same tab. Firefox version 145.0

The most recent Firefox update (145.0) lacks the convenience of easily editing the cookie collection that tells websites about me. The feature I'm referring to was under settings - privacy and security - and then something about cookies. It allowed me to show what sites had collected cookies on me recently and to erase any private data they had collected.

I hope this was an oversight or the feature has simply been moved to another location. If not, I'd really like to roll back the latest update and pause any further updates until the old functionality is restored to the new updates.

Can anybody help me?

When I logged in this morning my bookmarks toolbar was gone, along with the favorite start. I have googled and followed support articles and the only thing I was able to do is get the menu bar to show along with the the bookmark menu but customizing the toolbar.

I found 'chromeasia.com' autocompleting in the Firefox address bar upon typing 'ch'. I searched History for this and there was no sign of it. I cleared all history data, rebooted, ran a disk cleanup and find that 'chromeasia.com' stil autocompletes upon typing 'ch' in the address bar.

Any suggestions or advice on how to clear this would be warmly appreciated. Thanks. Stephen

If I have edited the passwords file and bookmarks file and saved them to a folder via export feature. When I import the edited file into firefox how can I make that the master file and not have the other instances of firefox sync all the old data back to the master one I edited? For instance I have FF on android, linux and windows, if I import the edited file to the windows instance what is to stop the linux from syncing back to the windows machine? I have had this happen previously where a newer instance of firefox overwrote the bookmarks and password files. Will I have to delete all bookmarks and passwords and import them from the new edited file on each device?

duplicate of /questions/1546750 thread

In this version, do I still have another account and password from other application that already saved before in the past version?

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come black when shifting to street view. My only extension is disabled, hardware acceleration unchecked, cache cleared and cookies cleared. I have made fresh install and nothing help. Troubleshooting mode allow street view to work fine but normal mode don't work. Google chrome work good. Chromium work good. And finally, Firefox work ok on my Linux mint LMDE 6.

Any idea where to go to solve this issue?

Thanks for your support

André

My account has my primary email and it used to have my secondary email connected as well. I now want to create a new account with the secondary email so I can have another profile, so I deleted my secondary email from the manage accounts on my primary email. I ensured that this says it is removed on all devices and it is. But when I try to create a new account with that secondary email, I keep getting the error that I need to sign in my primary email and I am taken back to my profile with my primary email.

How can I fully detach my secondary email so that I can make a new account with it?

Hi!

What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687&loc=fi_FI&requester=QUIC%2F/ The response in Finnish is always: "Emme voi suorittaa seurantapyyntöäsi tällä hetkellä. Yritä myöhemmin uudelleen." A quick and dirty translation is: "We cannot execute your request right now. Try again later".

This is an everlasting problem. But try the exactly same link on Chrome or Edge, and it works fine.

Best regards, Tom Lindeman Helsinki, Finland [edited email from public community support forum]