Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After leaving the Mozilla Firefox home page, ever website I go to is complete white. No other images are seen. How do I fix this?

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 9 views
  • i mujjee tontu mooy cor-el

more options

I visited a web site that required an upgrade to Microsoft Silverlight. After installing Silverlight, I see nothing but a white window for any website I visit. I do not know that Silverlight caused this but right after installing is when this problem occurred. I uninstalled Silverlight and re installed Firefox but nothing changes.

I visited a web site that required an upgrade to Microsoft Silverlight. After installing Silverlight, I see nothing but a white window for any website I visit. I do not know that Silverlight caused this but right after installing is when this problem occurred. I uninstalled Silverlight and re installed Firefox but nothing changes.

All Replies (1)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: