Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep being redirected to mobile versions of most sites even though I'm using my desktop...Help!

  • 1 tontu
  • 6 am na jafe-jafe bii
  • 7 views
  • i mujjee tontu mooy cor-el

more options

For some reason recently, my computer has decided that I'm always using a mobile device and I keep getting redirected to mobile versions of websites. I do use my phone to broadcast a wifi hotspot but I had been using it for months with no issue to the webpages until just a few weeks ago. Most times I can go to the bottom of the page and change it back to desktop but it never keeps it that way. I have run into the issue with my yahoo and aol mail where the mail page won't load at all so I can't change it to desktop nor can I see my mail. I can't figure out how to stop this from happening and it's becoming increasingly frustrating to not be able to view my mail on my computer. Any help would be greatly appreciated.

For some reason recently, my computer has decided that I'm always using a mobile device and I keep getting redirected to mobile versions of websites. I do use my phone to broadcast a wifi hotspot but I had been using it for months with no issue to the webpages until just a few weeks ago. Most times I can go to the bottom of the page and change it back to desktop but it never keeps it that way. I have run into the issue with my yahoo and aol mail where the mail page won't load at all so I can't change it to desktop nor can I see my mail. I can't figure out how to stop this from happening and it's becoming increasingly frustrating to not be able to view my mail on my computer. Any help would be greatly appreciated.

All Replies (1)

more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).