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this is what I get, Index of file:///C:/Program Files/Mozilla Firefox/

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Index of file:///C:/Program Files/Mozilla Firefox/

Up to higher level directory Name Size Last Modified File:AccessibleMarshal.dll 19 KB 7/8/2011 3:16:28 AM File:D3DCompiler_43.dll 2057 KB 1/1/2010 3:00:00 AM File:README.txt 1 KB 1/1/2010 3:00:00 AM File:application.ini 3 KB 1/1/2010 3:00:00 AM File:blocklist.xml 8 KB 1/1/2010 3:00:00 AM File:chrome.manifest 1 KB 7/7/2011 11:50:44 PM components 7/25/2011 7:56:19 AM File:crashreporter-override.ini 1 KB 1/1/2010 3:00:00 AM File:crashreporter.exe 123 KB 7/8/2011 3:16:28 AM File:crashreporter.ini 4 KB 1/1/2010 3:00:00 AM File:d3dx9_43.dll 1952 KB 1/1/2010 3:00:00 AM defaults 7/25/2011 7:56:19 AM File:dependentlibs.list 1 KB 1/1/2010 3:00:00 AM dictionaries 7/25/2011 7:56:19 AM extensions 5/12/2011 11:16:35 AM File:firefox.exe 903 KB 7/8/2011 3:16:28 AM File:freebl3.chk 1 KB 7/8/2011 3:16:28 AM File:freebl3.dll 263 KB 7/8/2011 3:16:28 AM File:install.log 28 KB 7/25/2011 7:56:23 AM File:libEGL.dll 87 KB 7/8/2011 3:16:28 AM File:libGLESv2.dll 455 KB 7/8/2011 3:16:28 AM File:mozalloc.dll 16 KB 7/8/2011 3:16:28 AM File:mozcpp19.dll 703 KB 7/8/2011 3:16:28 AM File:mozcrt19.dll 699 KB 7/8/2011 3:16:28 AM File:mozjs.dll 1807 KB 7/8/2011 3:16:28 AM File:mozsqlite3.dll 763 KB 7/8/2011 3:16:28 AM File:nspr4.dll 199 KB 7/8/2011 3:16:28 AM File:nss3.dll 631 KB 7/8/2011 3:16:28 AM File:nssckbi.dll 335 KB 7/8/2011 3:16:28 AM File:nssdbm3.chk 1 KB 7/8/2011 3:16:28 AM File:nssdbm3.dll 103 KB 7/8/2011 3:16:28 AM File:nssutil3.dll 87 KB 7/8/2011 3:16:28 AM File:omni.jar 5159 KB 7/7/2011 11:50:44 PM File:platform.ini 1 KB 1/1/2010 3:00:00 AM File:plc4.dll 22 KB 7/8/2011 3:16:28 AM File:plds4.dll 19 KB 7/8/2011 3:16:28 AM File:plugin-container.exe 17 KB 7/8/2011 3:16:28 AM plugins 6/27/2011 6:27:21 PM File:precomplete 2 KB 7/7/2011 11:50:46 PM File:removed-files 34 KB 1/1/2010 3:00:00 AM res 6/27/2011 7:45:06 PM searchplugins 7/25/2011 7:56:19 AM File:smime3.dll 103 KB 7/8/2011 3:16:28 AM File:softokn3.chk 1 KB 7/8/2011 3:16:28 AM File:softokn3.dll 163 KB 7/8/2011 3:16:28 AM File:ssl3.dll 139 KB 7/8/2011 3:16:28 AM uninstall 7/25/2011 7:56:19 AM File:update.locale 1 KB 1/1/2010 3:00:00 AM File:updater.exe 259 KB 7/8/2011 3:16:28 AM File:updater.ini 1 KB 1/1/2010 3:00:00 AM File:xpcom.dll 19 KB 7/8/2011 3:16:28 AM File:xul.dll

All Replies (1)

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Please do the following.

  1. Go to Download Firefox 5.0.1 and download the installation file to your desktop. If necessary, download it using Internet Explorer, but in that event, choose "Save" when you see the prompt and save it to the desktop. Do not choose "Run".

  2. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  3. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  4. Finally run the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.


As a precaution, make a backup of your Bookmarks as follows:

  1. Press CTRL+SHIFT+B to open the Bookmarks Manager.

  2. Click the link to Import and Backup and then click Export HTML and save the file somewhere.

You can use this file at any time to restore your bookmarks should that prove to be necessary. Simply reverse the procedure and choose "Import HTML" instead.


N.B. If you use a download accelerator, disable it before you attempt to download Firefox. These utilities are a frequent cause of extraction failures.


If this suggestion resolves the problem for you, please click the Solved it button next to this post after you log in into the forum. This will help others searching for a solution to the same problem.

Thanks.