Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does FF save files to desktop, when I have "downloads" checked in options? This is a new issue with the latest version 3.6.3 Windows XP Thanks.

  • 5 tontu
  • 1 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy JYOuyang

more options

Why does FF save files to desktop, when I have "downloads" checked in options? This is a new issue with the latest version 3.6.3 . Using Windows XP Driving me nuttier! Thanks.

(Is is that MicroNetFrame Asst thing?)


This happened

Every time Firefox opened

== When I installed latest version

Why does FF save files to desktop, when I have "downloads" checked in options? This is a new issue with the latest version 3.6.3 . Using Windows XP Driving me nuttier! Thanks. (Is is that MicroNetFrame Asst thing?) == This happened == Every time Firefox opened == When I installed latest version

All Replies (5)

more options

To disable the MicroNetFrame Asst (or another other extension), go to Tools > Addons. Go to the expansions pane and select the disable button on the extension. After you restart, the extension will be still installed by, just not enabled.

Give that a try and see if it helps. I assume you are toggling the download location from Tools > Options, General tab?

more options

Thanks for your reply. I appreciate your help.

It was just a hunch that MircoNetFrame was causing the problem. I disabled it as you suggested, and I still have the problem.

I just changed under Tools>Options> General - had checked "ask me every time" under downloads, so instead of asking me, FF saved the download to I know not where. It no longer saves it to the desktop, leaving a duplicate in "my documents".

In windows, I have found unless one knows the entire name of the document, one can never find anything. It isn't listed under recent '__. I can't recall the nomenclature, but the capability is ridiculous. So, I don't know where that file I just downloaded is!

I downloaded a PDF file, but this happens with all DL's. It was so easy to have them all stacked in one place and I could recall what I had and when I downloaded it easily.

Do you have any other suggestions other that going back to the old version of FF, which I would rather not do?

Thanks again for your time, it is very considerate to help a complete stranger, I must say. Sounds like something I might do! Cheers!

more options

All right, have you tried starting up Firefox in Diagnose Firefox issues using Troubleshoot Mode? If it's an extension or a wonky user preference, you can reset all user preferences and disable all extensions using Safe Mode. Hopefully, if it works out, you can just go ahead and reenable the extensions.

If it still doesn't work, the most troublesome option would be to create a new clean profile. Recovering important data from an old profile Please follow the steps to back up your old profile very carefully. Set up your new profile, see if it works and then carefully copy in your old files.

more options

Apparently somehow "use custom settings for history " was unchecked and the source of all the problems. It took me months to find the answer in the forums, but now I see there is an explanation in the knowledge base. Perhaps it was there before and I missed it?

Thank you both very much for your help! I really appreciate it.

more options

Oops. I mean thank YOU for your help.