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Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

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  • 1 am na jafe-jafe bii
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  • i mujjee tontu mooy cor-el

Mzinzer
Mzinzer
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So I get the FB white screen(Using Firefox)...and your recommended fixes don't work. Im using a Windows OS..and it quit after a Windows update. If I install Microsoft Browser it works. I don't trust too many folks nowdays, but do you suppose Gates would install something on my updates to shut you down? Just wondering. I can access FB on my Android with your browser. (No Windows updates there) Should I put the tin foil hat away?

I really don't want Microsoft Browsers cause Im not a gates fan, but given the state of affairs...smells fishy to me.

So I get the FB white screen(Using Firefox)...and your recommended fixes don't work. Im using a Windows OS..and it quit after a Windows update. If I install Microsoft Browser it works. I don't trust too many folks nowdays, but do you suppose Gates would install something on my updates to shut you down? Just wondering. I can access FB on my Android with your browser. (No Windows updates there) Should I put the tin foil hat away? I really don't want Microsoft Browsers cause Im not a gates fan, but given the state of affairs...smells fishy to me.

All Replies (2)

Terry
Terry
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You could try clearing the cache and, if that doesn't help, remove cookies and site settings, whereupon you will have to log in again.

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for relevant-looking messages about blocked content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window