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VPN limit not resetting after end of month

My Firefox VPN is still showing as nearing my limit, despite it now being October everywhere in the world. Why hasn't it reset to 50GB? I've tried restarting Firefox an… (xem thêm)

My Firefox VPN is still showing as nearing my limit, despite it now being October everywhere in the world. Why hasn't it reset to 50GB? I've tried restarting Firefox and it didn't make any difference. It still shows "Getting close to your VPN limit. You have 2.2GB of 50GB left this month."

Mở 9 31

No internet access via VPN

VPN is on. I can't access the internet. Error message is either: An error occurred during a connection to www.thewindowsclub.com. SSL received a record that exceeded the… (xem thêm)

VPN is on. I can't access the internet. Error message is either: An error occurred during a connection to www.thewindowsclub.com. SSL received a record that exceeded the maximum permissible length.

Or: Connect to the internet You're offline. Check your connection.

I've googled the issue but it talks about ports and tunnels and going into settings. I've looked in the VPN Mozilla settings and there only seems the option to either include or exclude a website from the VPN. Nothing about different ports and testing. I've already written this message once but the VPN was on so it disconnected the internet and I lost this message! Trying a 2nd time now without the VPN

Any help? Or should I give up with it?

thanks Annie

Mở 8 50

Why has my VPN dissapeared after upgrading to 151.0.4?

I understand that VPN was progressive roll out, but I have been able to successfully use it for the last two months. Today I upgraded to version 151.0.4 and the VPN icon … (xem thêm)

I understand that VPN was progressive roll out, but I have been able to successfully use it for the last two months. Today I upgraded to version 151.0.4 and the VPN icon was no longer up in the toolbar. I thought maybe I did something wrong and went back to customize and put it back on, but it's just not there anymore.

Did you decide to roll it back without warning?

Mở 8 50

Firefox VPN

Firefox keeps telling me about a VPN, but I cannot find this or any way to use which corresponds to what I see on the screen. Help says "sign in with a Mozilla account", … (xem thêm)

Firefox keeps telling me about a VPN, but I cannot find this or any way to use which corresponds to what I see on the screen. Help says "sign in with a Mozilla account", but I don't know what this means. Sign into what? Looking at the Mozilla site there is no way to register or create an account or tell if I already have one. I've signed up to emails etc but find no difference when I use Firefox. It qualifies - verions and UK - what am I missing?

Đã giải quyết 8 30

VPN mozilla

Bonjour Je constate que le vpn intégré au logiciel mozilla firefox dans la version bêta donne 50Go, je me connecte avec l'Espagne, Belgique ou autre et mon adresse ip se … (xem thêm)

Bonjour Je constate que le vpn intégré au logiciel mozilla firefox dans la version bêta donne 50Go, je me connecte avec l'Espagne, Belgique ou autre et mon adresse ip se trouve au usa (45.58.213.59). La France a un ip française ( 63.245.218.121 🇫🇷 France Paris, Département de Paris Pour quel motif je reçois un ip us même si le serveur se trouve en Belgique et pas une ip belge ou espagnole même si le serveur se trouve en Espagne? En vous remerciant pour les explications et c'est d'ailleurs pour ce motif que je n'achète pas le vpn mozilla. Cordialement Patrick

Mở 8 40

VPN has never been available

Using version 153 on Windows 11. I have never been able to activate the VPN. I have tried ALL of the suggestions on the support site, permissions, policies, customize too… (xem thêm)

Using version 153 on Windows 11. I have never been able to activate the VPN. I have tried ALL of the suggestions on the support site, permissions, policies, customize toolbar, etc. There has never been any icon to activate. Obviously, this has been going on for months. Thanks.

Đã giải quyết 8 174

Cannot turn VPN on

I have the VPN button on my toolbar but cannot turn it on. I click on it then log in to my account and get as far as the attached and the can go no further.

Đã giải quyết 8 110

since the last update to firefox 155 the build in VPN is not working anymore

the build in VPN is not working anymore: the messages we get are often like "no internet connection". i did use it now for some weeks, but after the last update it stoppe… (xem thêm)

the build in VPN is not working anymore: the messages we get are often like "no internet connection". i did use it now for some weeks, but after the last update it stopped working now for some days.

Đã giải quyết 8 30

Google search wont work after turning off VPN

I enabled the Firefox browser VPN as a test and then disabled it, after the Google search no longer worked. Error says Google.com is unavailable, can't connect to server… (xem thêm)

I enabled the Firefox browser VPN as a test and then disabled it, after the Google search no longer worked.

Error says Google.com is unavailable, can't connect to servers etc.

Any ideas how to fix it ?

Mở 7 142

There isn't a vpn icon for me to setup the vpn in firefox

I want to setup the VPN in firefox but the instructions refer to the VPN icon which is not visible to me. When I try to add it to the toolbar the instructions say to cli… (xem thêm)

I want to setup the VPN in firefox but the instructions refer to the VPN icon which is not visible to me. When I try to add it to the toolbar the instructions say to click more tools from the menu at the top right, but there isn't a selection called more tools.

Mở 7 151

Multi-account containers and Mozilla VPN

Using Mozilla VPN (Flathub version 2.39), Firefox Multi-account Containers won't let me assign a location per container as it did with the APT version - instead, under ea… (xem thêm)

Using Mozilla VPN (Flathub version 2.39), Firefox Multi-account Containers won't let me assign a location per container as it did with the APT version - instead, under each container config it just says "Get Mozilla VPN" on a blue button.

But it does use the old config I had (so my old "US" container still exits in the USA, for instance).

This occurred on my old Ubuntu 24.04 system, using Gnome desktop; and also now on my new KDE system (Plasma 6.7.4) even if I tweak "configure permissions" in Discover to allow access to everything.

Any help gratefully received!

Mở 7

Unable to see the VPN button for the new free VPN

Hi, I am on Firefox version 150, but I can't see the new free VPN button. I wanted to try it out, but I can't see it anywhere in my settings. Any advice would be apprecia… (xem thêm)

Hi, I am on Firefox version 150, but I can't see the new free VPN button. I wanted to try it out, but I can't see it anywhere in my settings. Any advice would be appreciated.

I was following https://support.mozilla.org/en-US/kb/built-in-vpn?utm_source=www.firefox.com&utm_medium=referral&utm_campaign=whatsnew-150#w_turn-on-vpn-in-firefox , but there isn't a button like it shows

Đã giải quyết 7 4 2148

get vpn icon

how do do I get the VPN icon back as it does not exist on the toolbar and is not present in the settings for the toolbar ?

Đã giải quyết Đã lưu trữ 7 171

New Mozilla free VPN missing from toolbar options

My browser was recently updated to 150.0.2, and on the new launch page after update describing new features, it prompted me that the new free mozilla vpn was available to… (xem thêm)

My browser was recently updated to 150.0.2, and on the new launch page after update describing new features, it prompted me that the new free mozilla vpn was available to try. When I clicked on the link to follow the steps to set it up, it said to click the vpn icon in the toolbar, but I don't see that icon there. When I go to more tools -> customize toolbar to try to find that icon to add it back, it doesn't appear among the toolbar options. Is this something I still don't have access to because it's in a limited beta, or is there some other way I should be accessing this?

Mở 7 152