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I have been using this system since 2008 through a company called Bluewave. They are shutting down at the end of May and I need full service for everything but main email. I need to talk (like on the phone) to someone who can help me in some way. I am not computer savvy so please have someone patient. I own AuPurr Cat care and don't want to lose our database, etc. info already on file. Am I contacting the right company for this help? My direct # is [edited phone# from community support forum]

1. Enable the search box to the right side of URL box in browser UI.
2. Open new tab (empty URL box).
3. Press TAB.
4. The search engine SELECTOR becomes highlighted, instead of the search INPUT.
5. Web application software developer is blocked from typing search query right away.
6. Must press ANOTHER TAB.
7. This breaks the workflow. It never used to do this, you could type immediately after tabbing ONCE.
8. Search is disabled in URL box to facilitate local domain resolution/error and NOT trigger fallback searching.

Please revert the behaviour to normal, and make the single TAB operation focus on the search INPUT.

Hello,

Despite the fact that I have set Thunderbird to display messages as plain text, my needs are not being fully respected. If the message contains some form of markup, presumably HTML, the font size is not what I have chosen. Generally, the font size is smaller than what I have specified in the Thunderbird settings.

This is unacceptable. It is a usability / accessibility issue. If the user chooses Plain Text and sets a font size, they have done that for a reason. Which is accessibility. If Thunderbird ignores the needs of users and applies styling rules to messages, that is a failure state.

Is there some way to actually, truly, absolutely display all messages as plain text in a specified font, weight, and size? If not, what is the protocol for reaching developers so that they can respond to this issue?

Thank you

The update 140.13 messed up my computer-again. My Mozilla Thunderbird emails, folders are gone, my address book is still there. All personal email messages and folders are gone. I am a member of the Foster Care Review Board and I can not recreate my folders that were saved with information. I have information on the state court system, but now the business and information messages are gone. They are just as important as to what the court system has. This happened with the last update and it was a horrible mess. I was never able to get anything at all back from Thunderbird. I had to set up emails again recreate email folders and individual saved folders to move forward. This time, like the last update, the computer keeps crashing when Firefox is open, the update changed settings in Firefox and on my computer. Wiped out restore points and my partition drive. I need to get rid of this update and don't tell me how dangerous going backwards is because what happened now is absolutely worse. I run anti-spyware, clearing cache, etc. on a daily basis. I have anti-virus programs running 24-7. No problems whatsoever until this update. Someone please tell me how to get rid of it. I am looking for another email program and another browser. I have used Firefox forever, but I am done, moving on to something that doesn't change my settings, delete my email programs or crash my computer. I do not need or want this stress. I am using Windows 10. Any insight to restore my Thunderbird folders so I can move them to a non Mozilla email program?

Can not get my password to be accepted. Since I am on this page I know the email address is correct Do You have an idea how You can get Me a phone number to ask for help? O don't want to list a number here to call since I might have been scammed and fear the number would be fake callback..

After being on the right side for decades, the Options button on the remote content box was moved to the left side. How does this improve accessibility for the average user? Is there a rational reason for doing so?

I have paid for Mozilla VPN subscription for many years - maybe 10 years - but now cannot activate it. I am using: Firefox 154.0.1 (64-bit)

James Standfast [redacted phone# and emails from public support forum]