Diễn đàn hỗ trợ Thunderbird

Hello,

After moving my Thunderbird profile to a new computer none of my accounts can authenticate. I followed the instructions here: Move Thunderbird data to a new computer, using "An alternative method for manual transfer between Windows 10 and Windows 11 computers." What explains the response in the attached image, "Something went wrong," and how can I fix it? Happens when I click "Next", the first step to log it.

I have a related problem with other accounts set up in the profile. This one is using Oauth2. I tried switching to password, and hand a similar problem. I tested the connection to the server in Settings for the account and it was successful. Same for the others. They all authenticate successfully on my old computer.

Thanks...

Starting yesterday for no apparent reason TB has been unable to connect to my email accounts. (IMAP or POP). These include Roadrunner, Gmail and Outlook.

Any Ideas? James

My correspondents keep getting shuffled and applied to the wrong subject line in the inbox. It was suggested that I right-click on the folder, select "properties" and then "repair." That clears it up, but only for a matter of hours. Plus, any emails that I have open get closed and then I have to find them again.

One person who suggested that I right-click the folder and repair it said if that didn't work, there was a more technical fix. I need it!

Help!

I cannot sign in. My login information is 100% correct. I just created the email a week or so ago so I assume i have the latest version. I signed in a few days ago with no issue. I tried clearing cache. Not sure where to go from here.

I have created an account instance in account settings, and the "Test connection to server" says it is OK, but when I go to the mail tab the get messages button and New Message are grayed out an NO accounts are listed in the "folders" area. Not does it ever ask for my password to the SMTP server I have selected. I have an existing account with my own email service (Hover), and MUST connect to that. This is critical, as I need my e-mail to accomplish necessary activities.

Hi,

I have been using Thunderbird as my preferred email client since around 2004 on Linux, macOS and Windows.

I am current running Thunderbird 150.0.2 64-bit on macOS Tahoe 26.5 ( Intel ).

When I attempt to create a new 'Folder' or 'Sub Folder' on either an iMAP account or, more importantly, my 'Local Folder' the displayed dialogue box is sized incorrectly and I am unable to complete the action.

Specifically I can type into the 'Name' text box and see the 'Create as a subfolder of" drop down dialogue but the two buttons below are barely visible and I cannot select either with my mouse. Nor can I resize the dialogue box itself [ make larger ] to enable to be select either button.

I can use the <TAB> key to cycle thorough the various items and the <RETURN> key to select an option.

I have attached a sample image of the issue.

Thanks.

all of a sudden, my deleted emails are not going into my Trash file. They are not spam. They are just emails I've already read.

Again, all of a sudden I have a Spam folder which I do not need or want. I want my Trash folder back and I want to be able delete my emails into that folder.

Right now, and this is new, when I delete an email it completely disappears.

Hello,

I recently upgraded to a new PC from Windows 10 to Windows 11. For some reason I can not open links in any emails, even if right clicking them. I have gone through all steps here: http://kb.mozillazine.org/Standard_diagnostic_-_Thunderbird but nothing has changed. I have disabled Win Defender completely and still no change.

Any idea what I am missing? I am at a loss at this point.

Thanks for any advice or direction.

And worse yet, every 10-15 seconds I receive an alert that the connection has timed out. About a year-ish or so ago, our internet provider (Cox) sold our email service to yahoo. Although I managed to get all of the accounts (cox allowed our household 5) entered so that they all *received* mail, only one was able to send mail. The other four could only receive. Also, I could not send mail from either my google/gmail address or my very ancient yahoomail address. But all could at least receive mails. All in thunderbird, Excellent. As of yesterday, only one (a previous cox address) can receive or send mail. I tried sending a test mail to all of the other addresses, and no joy. If I get onto the yahoo main site, I can sign in with password and then must receive a text, phone call or other verification. And, of course, sign out of each, then sign into another, lather, rinse, repeat. Apparently I can also use a "passkey" which appears to be an actual "thing" that I have to plug into a USB port. I don't have one of these and have no idea what it is or how to get one. Since I've been composing this request, I've gotten 6 pop-up notices that the thunderbird server to yahoo has "timed out" - this is pretty annoying! And, there's another one! I am open to suggestions! Thunderbird has been great for getting all the emails in one place. Now, not so much. Help me!

In Plain English how to use and secure encryption on all outgoing emails please and whether or not to use this great advantage. Many thanks to all those who contribute to this work, PB

I wanted a new email address so since I've been using firefox for decades. I wanted to try thunderbird. (i tried mailfence it didn't work at all) So i download thunderbird desktop. It doesn't tell me what it is. Although I've used computers for 50 years, I need explanations for new stuff. Your habit of assuming all is obvious and no explanations needed is so annoying and wastes so much time. Thunderbird says includes powerful email. Then it says email not available . go on waitlist. I put in my name. Then it talks about some pro ( thunder email?) that must be paid. None of this makes sense to me Can I or can I not get a new email? Please answer this note so my questions can be answered.

Why am I getting this message when I try and send an email from my Mozilla email client: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again.

I've successfully connected to a hosted Exchange server through EWS and NTLM authentication (kudos BTW). But there is a problem - often during operations against EWS I'm presented with "Login to account XXX failed" "Login to server YYY with account XXX failed". I can ignore it (cancel) and it will work for seconds or minutes but eventually reappear. Sometimes it's very frequent, sometimes is here and there. TL;DR; connection works, I can read directories and e-mails.

From looking at development tools I see these scenarios: 1. POST requests return 200 always (no messsage of course) 2. Eventually a POST would return 401. Then Thunderbird issues a GET, it returns 401 as well but response includes header WWW-Authenticate: NTLM XXXXXX. Then another GET is issued containing header "Authorization" with the value from previous response. This time it gets 200 and continues without POST requests without a dialog. 3. Sometimes there are more POST requests with 401 (I assume in parallel) before a GET is issued and then I see a dialog. Sometimes it recovers (regardless of whether I cancel or retry), sometimes gets stuck with 401 with dialog reappearing each time it tries something. This case it's similar in sense that thunderbird issues GET with 401 and WWW-Authenticate header, issues another GET with Authenticate header but still gets 401.

If I had to guess I'd say the problem happens when POST requests are issued in parallel, not sequentially. OTOH it might be a problem at the server, but it isn't very likely.

I get the messgae 'Unable to write email to the mailbox...make sure the file system allows you write priviledges and you have enough disk space.' When I looked at the errors Thunderbird recorded I found thei:

pop3.server1.2: Incorporate write FAILED! Component returned failure code: 0x8007000e (NS_ERROR_OUT_OF_MEMORY) [nsIPop3Sink.incorporateWrite] NS_ERROR_OUT_OF_MEMORY: Component returned failure code: 0x8007000e (NS_ERROR_OUT_OF_MEMORY) [nsIPop3Sink.incorporateWrite]

   _actionRetrResponse resource:///modules/Pop3Client.sys.mjs:1625
   read resource:///modules/LineReader.sys.mjs:67

Pop3Client.sys.mjs:1627:24 pop3.server1.2: Got an error; name=pop3MessageWriteError Pop3Client.sys.mjs:1702:20 NS_ERROR_OUT_OF_MEMORY: Component returned failure code: 0x8007000e (NS_ERROR_OUT_OF_MEMORY) [nsIPop3Sink.incorporateWrite]

I recently had to restore my thunderbird app as I had issues with my laptop. I do not run Avast...I have tried the 'repair' option in folder properties in thunderbird. Nothing seems to help. I would appreciate any assistance you can give me. I have been using Thunderbird for....well it has been aloooong time and I have never had any issues with it previously. I am running WIn 11 Pro.