Diễn đàn hỗ trợ Thunderbird

Hi, I had/have an IMAP account at my ISP Host, with TB connecting to.

There has been a number of occasions where I have used the Servers IMAP copy of emails as a back up, and from memory am sure that when connecting a fresh client, all emails/folders etc updated and down loaded from the server > client, in fact nothing got deleted on either side, and both sides synced.

My host (Fasthosts - I will name and shame) deleted my whole IMAP account by mistake.

They hastily re-instated just the package but all the emails had been wiped from the server.

I did though have a full copy of all emails on my TB IMAP client.

When I reconnected my client to the server after the re-instatement, i expected my clients emails to upload to the server, but instead they 'vanished' - and I have nothing but empty folders.

Am I able to recover any of these emails from my client, ie are they sitting in a file/folder still ??

TB has restarted a number of times since, and I fear the folder may have been compacted, but I cannot be sure.

Thoughts appreciated.

Hello, I use Thunderbird to manage several email accounts, one on them is not active anymore but I still want to be able to access the emails stored in my thunderbird directory tree, so I keep it active. And the fact is that every day this account tries to access a remote server that does not exists anymore to retrieve email that can not be retrieve, and every day I am asked for a password that cannot work. But the fact is that I did deactivate all options to read remote emails for this account, so that behavior is odd and I am not able to find a way around it. Any idea what to do not to be bother anymore ?

Thanks in advance for your help :-)

I created a user profile for IMAP and all was OK....Until I deleted the profile for POP and I lost all e-mail folders that I didn't move to IMAP. My PC is running Linux Mint. How do I get my lost e-mails?

bold texti have a thunderbird profile on exterior drive I have installed linux mint on my PC but cannot locate the profile to use my old TB profile -either by replacing it or renaming the old profile for the linux one

I remember a time, where it was possible to simply drag a contact to a new mail to send it to friends. Shortly I wanted to send my wife a contact she lost, but it was no more possible, to attach it to a mail. Even an export of this single contact is not possible. Why?

I don't like to export the whole contact folder for her, because there are many contacts she will never use. So it should be possible to export 1 single contact as .vcf alone.

I would be happy, if the developers would rebuild this functionality for a future update. Thanks.

I recently moved from macos to linux and noticed that Thunderbird always reloads one account on startup -- by that I mean that, when I open TB, three out of four accounts display immediately, but the fourth one takes a moment, and then all its folders start appearing in the left-hand-side column. I had a look around and saw something about the .msf file being broken, with a solution being to delete it and let it be rebuilt. I headed to my profile folder but I now see that, in the ImapMail folder, the three accounts that appear immediately have their respective folders and .msf file, but not the account that reloads every time. I tried clicking on "repair" on the (unified) inbox, I tried checking the settings, but am not seeing anything that helps. Any ideas?

I am using Linux Mint and Thunderbird v140ESR.

I have searched the knowledgebase here to find out how to add an attachment to an email. All the screenshots are for the Windows version, even though I have selected my version from the selector on the RHS:

https://support.mozilla.org/en-US/kb/how-use-attachments#thunderbird:linux:tb140-esr

Any advice gratefully received.

I had a great Thunderbird Emoji add-on that is no longer supported. This.

https://services.addons.thunderbird.net/en-US/thunderbird/addon/emojiaddin/

It no longer works on updated Thunderbird, and shows it hasn't been updated since 2022. I'm on Thunderbird 140.11 on my Linux Mint. The image the plugin inserts in message bodies is broken. Is there another/similar add-on?

I use Thunderbird 140.11.1esr with Ubuntu 24.04. I also use LibreOffice 26.2.

When using LibreOffice, if I want to delete a number of contiguous characters, I put the cursor at the start of the characters I want to delete, press the delete key and hold it. Holding down the delete key means that delete works its way through all the characters I want to delete.

When using Thunderbird, if I want to delete a number of emails, pressing down and holding the delete key doesn't result in the deletion of a number of emails. Instead, I have to keep pressing delete again and again.

Is there some setting in Thunderbird that I can change that will result in delete automatically working its way through all the emails I want to delete?

Thanks,

Leslie

I'm reading the question Thread's broken sorting makes it completely unusable and I have to agree that order of messages within thread is not the best one - ascending. For example, I am subscribed to a forum messages and I'm getting all the notifications for a topic to a thread. Currently I have like 85 messages in a thread and to see the newest one I have to scroll all the way down each time - scrolling 85 messages is a lot and it is getting worse because the number of messages keeps growing. After I've seen the newest message, I have to scroll all the way up to close the thread. (or am I missing something - perhaps some shortcuts?)

But I guess for some such ordering is obviously fine. Hence, I guess, an option how to sort threads might come handy. Perhaps even having a default sort order and an override per thread?

PS. funnily enough, I'll have the same issue with notifications for this question :)

When I receive a junk email, it spends a brief time in my inbox before being moved to the spam folder by the automatic classifier of Thunderbird. In that brief window, the notification system already displays the notification. I found no way of changing that behavior. Is this normal behavior? How to change it?

Needed to edit an address. 2 problems: 1. somehow part of the address appears in the drop-down = home/work/mobile. How do I delete it? 2. edits are not saved (yes I have clicked save). Permissions all seem good.

In setting up a new PC (laptop), I must make my password known to the software. But I cannot remember my password. On my existing, older, laptop, I saved my email password long ago i.e. I do not have to enter my password, on the older laptop in order to get email. I no longer remember my own password. How do I find my password on my existing, older, laptop ? Thank You. <[edited from public forum] @attglobal.net>

I have two Gmail accounts and one school account that uses Office 365. In the left panel where the inbox, drafts, etc. are, the Gmail accounts are listed in blue but the school account is listed in white. I can't see any reason for this difference in the accounts' settings. What does the difference indicate?

One of my local folders of email disappeared: it is no longer displayed under Local Folders. A few days ago while using my mouse to move a message into one of the local folders, something happened, a peculiar message briefly displayed. At the time I did <Ctrl>-Z to undo whatever happened, but I didn't see any changes. That must be when the folder disappeared, but I'm not sure.

My other folders are still in place. I can't find the missing folder inside any of the other folders (junk, deleted, archive, etc.). Yet when I search for email in one of the missing folders, the messages are found. When I go into Troubleshooting Information, there is no Profile Directory listed, and when I click on the Open Directory button, nothing happens. (I've gone through the process of transferring Thunderbird accounts to new computers in the past.) I'm using Pop!_OS 22.04 Linux and Thunderbird 140.10.0esr. I backup my laptop using Back In Time. Any idea how can I fix this?

Hello!

I have installed Thunderbird 150.0 on an Ubuntu 24.04 desktop using a downloaded TAR installation method. I have done this, as I use OWL for Microsoft Exchange accounts. OWL works better with the current version of Thunderbird.

I have created a desktop launcher (thunderbird-150.desktop), which works fine, except that the software icon is the generic Gnome gear. I have read that specifying the WMClass correctly in the launcher file (in /usr/share/applications) is the solution, but this does not seem to work. It is current set as WMClass=thunderbird. I have also noticed that the /opt/thunderbird/icons folder does not contain the Thunderbird icon.

Can anyone help me to fix this annoying issue?

Many thanks!

Hello!

I am using Thunderbird 140.9.1esr (64-bit) on a Ubuntu 24.04 system. Every time I restart Thunderbird, it reverts to a little used Gmail account as the default account. I have several accounts, but my main email account is a MS365 account. I reset the setting, but every time it is restarted, the default goes back to Gmail. I have tried everything that I've found online, but cannot correct this behaviour.

Do you have any suggestions or assistance?

Many thanks!