Diễn đàn hỗ trợ Thunderbird

I made a mistake. I had 128 and went up to 140. It pretty much looks the same, but a big difference is an extension I always use says it will not work with 140. I don't care how good 140 might be; if I can't use my app, QUICKTEXT, then I don't need this. How do I go back to 128 or to a version that works with my extension?

Hello there. I've followed the instructions in the appropriate support article and transferred our Thunderbird profile from a Widows 10 machine to a Windows 11. My profile as a .zip file is larger than the 2GB limit, so I used the Widows Explorer cut and paste. It's likely that I've done something slightly awry as one of my local sub folders hasn't transferred. Otherwise TB works fine. Is it possible to just restore the particular local folder, as I can find both the entries in my mail folder on windows explorer? However the view of the two entries looks rather different on the two computers when I compare a local folder that has transferred. Regards, Arthur

Long time thunderbird user but kinda at my wits end. I'm moving to a new laptop and I have noted that the export function does not like profiles larger than 2Gb. Mine is approx 10.5Gb. I followed what seems to be the suggested protocol

- install on new machine, don't create any account, close thunderbird - erase the profile folder and the profile.ini in the new install (I guess this is optional really) - close thunderbird on old machine - copy the protocol and .ini files from old machine to the new one. (there is only 1 file: 1rrz6vdm.default which

     seems odd maybe?) 

- crank up the new thunderbird

Well, I get something, but basically it is a pale ghost of what is there in my old machine. Have tried dozens of variants on this process with no love.

Help? Thanks

Hello!

I started using Thunderbird quite recently. After an unsuccessful installation, Thunderbird deleted it, as well as deleted the profile folder. In order to perform a clean installation of the program.

But after installation, Thunderbird started, to my surprise, already with accounts, and even with add-ons installed. I have not found an answer to my question about the complete removal of the program on the Internet. The only article found from this resource turned out to be without text: just the title. Here is the link to it: https://support.mozilla.org/en-US/kb/uninstall-thunderbird.

As a result, I cleaned out the entire registry, as well as all the folders found by the search. And only after that it was possible to install Thunderbird cleanly. In my experience, such deep cleaning has a detrimental effect on the Operating System. And I want to avoid this in the future.

Can you tell me how to remove Thunderbird from your computer COMPLETELY? What exactly should be deleted?

(This is a machine translation)

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten a message that I am using an unsupported version and they recommend downloading the latest stable version.

He said it appears that I'm on the "Release" channel and most likely want to be on the ESR channel. I also mentioned that I am a cave-man when it comes to anything computer and am very skittish about making any changes as I don't how to straighten out any errors that might occur.

He asked me where I installed Thunderbird from and the answer is that I don't know. It was an IT guy that did it many years ago.

So I guess my questions are, if I've been using this version for years, do I need to or should I update it? If so, if I click on the latest stable version of Thunderbird, will that change anything on my computer, aside from getting the newer version of T-Bird? And will my e-mails in Thunderbird look any different?

Thanks very much for the help. Tony

Been using TB for about 10 years. My last upgrade was to ver 52.9.0. in 2018. Since, I have clicked the upgrade button a few times. I do not know what ver I was running before my accidental upgrade to 115.16.2 a couple days ago. This ver is terrible. I want to go back to my previous ver, but not sure what it was.

So a month ago I did a win 10 backup to my external drive. Not sure how to just restore TB on win 10 backup. Also, I weekly copy my profile to a thumb drive.

1. Where is that ver number located in the copied profile so I know what ver I was running? And if I find it can I just uninstall TB and all files/profile and reinstall that version; then import my copied profile without losing 10 years of mail?

I understand that Postbox, based on Thunderbird, will never be updated to become compatible with Apple silicon chips. Therefore Postbox will cease to work when Rosetta will be deprecated on macs. Consequently my question is where can I find directions to import messages, filters, and preferences from Postbox to Thunderbird?

A few weeks ago after an automatic update I ended up having Thunderbird version 131.0.1 installed, I have no idea how this happened. On opening I get a message telling me I shouldn't be using a beta version and that I should revert to the latest general release version (128.4)

Today when I had some free time I downloaded 128.4 and installed it. On opening it it says that I can't use a profile file from a later version with the earlier version. Is there a way to recover from this WITHOUT having to set up the whole profile again from scratch.

Meanwhile I have done a system restore so I am back with 131.0.1 It has not given me any problems so far. Is there a new general release version imminent that will get me back on track?

I would appreciate any help I am not a computer expert, just a user, and find Thunderbird a very good email client.

David Gould

I have a batch of .eml files from a previous Windows Live Mail that I want to move to my Thunderbird Local Folder (V 52.7.0). I read that you can drag and drop these files but I do not know where to drop them in Thunderbird. Can anyone assist please.

i love 65 because it is SO much faster but i would like to be able to sync my calendar.

the older versions just do not work very well for me. too slow

thanks, scott

I recently installed Thunderbird on a new installation of Ubuntu 24.04 using the "Installing Thunderbird manually" instructions. Everything works fine except that Thunderbird doesn't want to use the Thunderbird icon in the dock. Thunderbird opens and runs fine when I click on the Thunderbird icon, but it then puts a new default icon on the dock that looks like a gear instead of just "using" the Thunderbird icon to indicate that the application is running. I've attached a screenshot. When I close Thunderbird, the gear icon disappears.

Ich habe WIN 10 auf meinem PC und kann nicht auf WIN11 upgraden. Hatte Thunderbird schon installiert und problemlos im Betrieb. Leider konnte ich ab ca 19.12.2025 keine Emails mehr schreiben und empfangen. Ich habe mittlerweile zig Stunden versucht das Programm wieder zum Laufen zu bringen, aber erfolglos. Ich habe es 2 mal deinstalliert, aber mittlerweile kann ich es noch nicht einmal wieder richtig installieren (habe alle Thunderbird-Dateien - auch den Cache - auf dem PC gelöscht). In GMX Mail habe ich die Berechtigung Zugriff über POP3 u. IMAP erteilt. Ich kann leider keine jpg Datei mit näherer Beschreibung hinzufügen...

Viele Grüße Gerhard Deist Email: g.deist@gmx.de

created new accounts but sub-folders different, missing, new, & new icons(?)

For many years I have had 2 Accounts in Tbird. They are POP. I just created two new accounts, and am confused by some differences in appearance. These are IMAP. Do IMAP accounts populate the sub-folders based on a structure present in the IMAP provider?

1) there is a new sub folder "All Mail"

2) No Junk folder. There is a Spam folder. Did some idiot change the name in an update to Tbird, just to fark with long time users? If so they did a poor job, since the Account Settings still has a tab for "JUNK Settings" and the toggle asks where to move the JUNK. Creating synonyms is bad practice, because nobody knows if they are in fact synonyms. One would presume they are not.

3) In the index listing of accounts, each account has an icon to its left -- concentric circles with a padlock. And I have not noticed that icon before, I'm wondering if my old accounts suddenly have a different icon (which strangely matches the new accounts' icons). The sub-folders all have unique icons for each type (Inbox, Sent, etc)

In choosing where to place sent mail, there are two toggle choices to Place A Copy In: 1) "Sent" folder on { [circle&lock icon] ACCOUNT_NAME 2) "Other { [SentFolderIcon] Sent on ACCOUNT_NAME I don't grasp the difference. Would 1) keep the messages on the remote IMAP system? I notice that my old POP accounts are using option 1) & mail is kept locally.

3) The new accounts have "greyed out" italicized subfolders "Folders" and "Labels." Are these associated with being IMAP, or did some Tbird update add them? What are they for?

Samsung Galaxy J3 Prime Model M J327W Android 7.0 Import VCF results in “Failed to import Vcard” notification

Thunderbird 52.9.1 (32-bit) Windows 10 Pro 64 bit Exported vcf contact files not imported by phone.

I am exporting private messages from Lotus Notes (work account) to the EML format, and would like to view them in Thunderbird without associating them with an existing account. After installation, Thunderbird does not show “Local folders” unless an account is specified.

Is it possible to use Thunderbird to import and view the EML files exported from Lotus Notes only locally, that is as a simple archive not associated with an existing account? I am surprised at not finding information on this after an extensive web search. The closest I found is an article explaining how to read local mail accounts on GNU/Linux:

http://askubuntu.com/questions/192572/how-do-i-read-local-email-in-thunderbird

Yesterday I upgraded my PC from Windows 10 to 11. Today I discovered my Local Folders are not visible. Searching tells me the messages still exist, but TB does not show the folders. I did the same upgrade a month ago on a laptop (Windows 10 Pro to 11), no problems. I didn't externally back up the messages as I am a dinosaur and don't know how, but at least they are still on the hard drive. Thousands of them though so I need the local folders back. Tried all the fixes I can find on the Community Forum, without success. Can anyone help please? Bob

Installed Tbird Installed Import/Export Add-On Went to Tools > Import/Export and all Import items are grayed out. Also could not create a new file: File > New > Folder. Nothing under "All Folders"

Maybe that is why I can't import? Thanks for any help, John Windows 7 Desktop Currently using: Windows Live Mail 2012

Had to reinstall Windows 10 after a crash. Then had to reinstall Thunderbird. I had been archiving my saved emails in the Local Folders within Thunderbird, but those contents are no longer accessible after the reinstallation. I would like to recover those saved emails. I would appreciate help.