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HELP FACEBOOK VIDEOS DO NOT WORK ON FIREFOX (EVEN LATEST VERSION)

Hi there Mozilla Support: The other day I'm been having issues with FF. It's mainly focused on Facebook videos NOT playing at all but just loading and sometimes just blan… (xem thêm)

Hi there Mozilla Support:

The other day I'm been having issues with FF. It's mainly focused on Facebook videos NOT playing at all but just loading and sometimes just blank. The issue is just Facebook videos because if I go to youtube then all videos will still work. I've done countless troubleshooting steps which is why I'm here now:) Anyhow this is what I've done so far:

1)Disabled ALL FF addons as well as individual addons to seclude any incompatibilities but still no videos

2)Restarted FF in safe mode AND REFRESH FIREFOX but still no success

3)I'm assuming that Adobe Flash could be the culprit however I've COMPLETELY UNINSTALLED (PROPER UNINSTALLATION THAT I FOLLOWED ON ADOBE'S WEBSITE) flash and reinstalled Version 17, 21, 23 and the most recent version of FLASH 25.0.0.71 but still no answer

4) Updated my Nvidia Display driver from Nvidia's site but still no answer

5)Downloaded Flash Video player (ADD ON THAT FORCES SITE TO PLAY MEDIA WITH FLASH) from Mozilla add on site, installed, but still no Facebook videos loading

I'm still running XPSP3 but unfortunately based on my work software, XP is only compatible with that software which is why I'm still using the OS. Obviously for browser purposes I've ALWAYS USED FF since I was in high school:) I just love it in terms of speed and functionality however this past week has been a drag with Facebook videos not loading. I DO NOT want to switch to another browser. I still believe there's a light at the end of the tunnel with FF:)

NOTE: I'm not sure if this contributes to the problem however a couple of days before I did a few things:

a)There was the WannaCry ransomware bug (don't worry I wasn't affected by it) and I did get a patch from Microsoft for my XP machine. I installed it and it was successfully installed in my program list. I also tried tampering with the media plugins in FF's about:config. However I thought if I refreshed FF then this should set all media plugins and others to their DEFAULT values.


Hi cor-el:

I went to the prompt you told me to do and kinda found something interesting. Every time I play a FB video and go to Tools> Web Developer > Web Console, it comes up with an error message saying something about .mp4 playback.

This is weird because I recently installed ALL codecs from K-Lite codec pack which I'm assuming includes codecs such as .mp4, .ogg, .webm, etc., Please find an attached pic of the problem and get back to me asap as I've not been able to view ANY videos,


Hi Cor-el:

I also tried the second solution you told me to do (Primetime Content Decryption Module) however the videos still don't play.

Another thing I tried was to update to the LATEST version of FF for WinXP which I believe is the ESR version 52. Still after going to Facebook and logging into my account the videos just go blank with the error shown in the attached pic.

As a temp fix I recently installed Chrome. Apparently Chrome has no issue playing the videos but then again Chrome has all their plugins built on. I never liked Chrome and never will but like I said as a temp fix I'm just using it to view my videos. I WOULD PREFER Firefox and I just don't know what the issue is! Please get back to me when you get the chance


P.S I wasn't sure if the 'replies' function as I haven't from you guys in almost a day so that's why I'm placing the replies inside the original question. Hopefully this helps:)


Anyhow there's also an attachment (jpg) file of the issue I'm having and I hope that you guys can help with the Facebook issue

Regards,

Stan

Asked by stan111 3 năm trước

Answered by cor-el 3 năm trước

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Firefox 29 is full of problems.

- Session restore brings up tabs that I had closed before closing Firefox. Sometimes it even selects a tab that I didn't have selected when I closed it. - Leaking memory … (xem thêm)

- Session restore brings up tabs that I had closed before closing Firefox. Sometimes it even selects a tab that I didn't have selected when I closed it.

- Leaking memory like nobody's business. It went from 500 MB to 1.5 GB overnight (i.e. while it was "idling" minimized on the desktop).

- The config.trim_on_minimize setting is missing. Why is this?

- When the memory usage gets above ~1 GB (FYI, this is a guess), I start seeing problems with Firefox displaying web-page graphics and even, in one instance, shutting down text input on a web page (this was within Facebook).

- Randomly crashes for no apparent reason. FYI, this happened after I updated to Firefox 28 as well.

None of these problems ever happened before I upgraded to Firefox 28 and 29. I'm very close to abandoning Firefox altogether if these problems are not resolved promptly and permanently. In other words, I've nearly had enough of this. Whatever happened to "If it ain't broke, don't fix it"?

Asked by robbyrob 6 năm trước

Last reply by John99 5 năm trước

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Why doesn't firefox 26.0 doesn't show download window/box!

Why doesn't Firefox 26.0 doesn't show my downloads anymore!!!! In the last version of firefox 25.0.1 still showed the download window when using downloadhelper, now in ve… (xem thêm)

Why doesn't Firefox 26.0 doesn't show my downloads anymore!!!!

In the last version of firefox 25.0.1 still showed the download window when using downloadhelper, now in version 26.0 I no longer see the download box. When I go to about:config my setting are as they were in version 25.0.1 but there is still no download box opening. Will this issue be fixed and or will I need will downgrade to version 25.0.1.????

Asked by lapetite66 6 năm trước

Last reply by Moses 6 năm trước

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YAHOO MAIL SHOWS TEMPORARY ERROR 14 IN FIREFOX?

Been receiving "Temporary Error 14" for days now??? I followed the "Workaround" by Signing out of Yahoo Mail, clearing cache and cookie, restarting my web browser and si… (xem thêm)

Been receiving "Temporary Error 14" for days now??? I followed the "Workaround" by Signing out of Yahoo Mail, clearing cache and cookie, restarting my web browser and signing back into my Yahoo Mail several times with no success??? Other Family Members are able to log into their Yahoo Mail using the same computer with no problem??? I'm using Firefox 28.0! I'm able to sign-in on a friends computer with chrome???

Asked by TLBRO 6 năm trước

Answered by cor-el 6 năm trước

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plugin check not working

The Firefox plugin checker is reporting "Update Now" for VLC media player Web Plugin 2.1.0. The 'update now' link invites me to download Plugin 2.1.2. but i already have … (xem thêm)

The Firefox plugin checker is reporting "Update Now" for VLC media player Web Plugin 2.1.0. The 'update now' link invites me to download Plugin 2.1.2. but i already have 2.1.2 installed so the plugin checker is detecting the wrong version. I have had v2.1.2 installed since December 9th 2013 and run the plugin checker on a weekly basis so i'm not sure why it has suddenly decided that this is a vulnerable plugin.

I am running Firefox 26.0 on Windows XP

thanks ...

Asked by richlaughlin 6 năm trước

Answered by richlaughlin 6 năm trước

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website dropdown menu not working in firefox 32bit 52.0.1 windows xp pro sp3

I am using firefox 32bit 52.0.1 windows xp pro sp3, i visit a website page ( https://www.utransto.com/en/topup/number/ ) but when i try to click on drop down country s… (xem thêm)

I am using firefox 32bit 52.0.1 windows xp pro sp3, i visit a website page ( https://www.utransto.com/en/topup/number/ ) but when i try to click on drop down country selection menu ... it is not working. Even i can't enter any number in that field and NEXT button is also not working.

Please check and fix this problem.

Waiting for your positive reply.

Thanks

Asked by ffuserman 2 năm trước

Answered by jscher2000 2 năm trước

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Firefox Suddenly and Randomly Shuts Down

About 1 week ago, Firefox started to randomly and suddenly shut down. It typically happens once, max twice a day and when it happens, it closes all open tabs without givi… (xem thêm)

About 1 week ago, Firefox started to randomly and suddenly shut down. It typically happens once, max twice a day and when it happens, it closes all open tabs without giving any warning and without showing any error or crash report. The shut down is triggered by a click, typically a click to open a link, or open a new tab - that is, it does not shut down by itself. Firefox does not reopen by itself, you must reopen it. When it reopens, it goes back to the latest situation prior to the shut down event, ie, it reopens all closed tabs and the closed web links - as if it were a crash. I did not find any particular pattern (ie, websites, time of the day, open apps, amount of time online, etc) - it appears rather random. No other issues reported - slow system, unwanted downloads, opening unwanted links, etc

EVENTS HAPPENED RECENTLY THAT MAY BE RELATED 1. My AV Provider (Bitdefender) sent me a message saying that it is about to stop supporting my OS (Win XP) 2. Yesterday another one of my AV shields (Malwarebytes Antiexploit) reported that an exploit code was blocked in Firefox, but without giving more details 3. Yesterday morning my PC asked me to log in by clicking on my user name. The thing is, I have never activated this option, as the PC is set to go directly onto the desktop, without asking to click on usernames, or typing passwords. After yesterday, it did not do it again.

WHAT I HAVE DONE - Run a full scan with Malwarebytes Antimalware - no issues found - Checked if all the installed plugins were up to date - no issues found - Opened Firefox in safe-mode - currently checking if the issue persists - Checked the Firefox crash log - no crash reported

OVERVIEW OF MY SYSTEM AND APPS - OS: Win XP SP3 32 Bit. Updates are still coming, mostly for MS Apps (Excel, Word, etc) - Browser: Firefox 52.3.0 32 Bit - AV running in the backgound: Bitdefender Free 1.0.21.1109 updated today; Malwarebytes Anti-Exploit Beta 1.10.1.24 updated - AV on-demand: Malwarebytes Anti-Malware Free 2.2.1.1043 updated - Plugins: as per list below

I initially suspected an exploit/ malware, but did not find an evidence as of now. Course of action suggested? Thanks.

Asked by scutrona 2 năm trước

Answered by scutrona 2 năm trước

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cannot connect to localhost:1410

Hi: I've googled for about 2 days and then sent my question to fedoraforum.org but didn't get any useful responses atleast yet. Then I started looking on the mozilla foru… (xem thêm)

Hi: I've googled for about 2 days and then sent my question to fedoraforum.org but didn't get any useful responses atleast yet. Then I started looking on the mozilla forum and it seems that this problem has been encountered before but I'm not knowledgeable enough to understand how to fix it. I went through both documents that explain about ipv6, dns prefetching, clearing you cache etc but still no luck. Here's my problem, but like I said, I think other people have had it also.

Background:

I am learning how to write code to access data from github by using the github api. It is actually an on line course assignment where the problem popped up. no pun intended. I am using linux fedora 19. At the github application site, you need to specify a callback url so that github has some place to send the data that you retrieved back to you. ( this is atleast how I understand it. this is all quite new to me. my understanding could be incorrect ).

So, then I googled and found a note where someone recommended using http://localhost:1410 as the callback url in the github api where you get the secret key etc. So, I use http://localhost:1410 as suggested. But that person might use windows or internet explorer so I don't know if using localhost:1410 is correct. Maybe I should be using something else ?

PROBLEM:

To make a long story shorter, when I use that localhost:1410, I get the error that mozilla cannot access that site. Like I said, I've seen other threads on mozilla support with similar issues but the solutions weren't clear to me. I am not using a proxy so my connection settings are basically blank except that No Proxy is filled in.

My other thought was that maybe I'm supposed to type 1410 somewhere on the connection settings page. It also says No Proxy for localhost.127.0.0.1 but it's very light so I don't think that's actually enabled.

If anyone would be willing to help, I'd really appreciate it. I've spent the better part of two days and my knowledge is limited so I'm pretty stuck. Also, if you need any more information or need me to do anything, I'll gladly be as helpful as I can possibly be. Thank you very much. The fact that mozilla has this support forum is very kool. I never knew about it until today. Thanks again.

Asked by mlofton 5 năm trước

Answered by jscher2000 5 năm trước

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My Avast antivirus is telling me it blocks "JS:Iframe-DPX[Trj] Infection" each time I go to use Mozilla I have removed and reload Mozilla but still get the mess

My Avast antivirus is telling me it blocks "JS:Iframe-DPX[Trj] Infection" each time I go to use Mozilla. I have removed and reload Mozilla but still get the message. Can … (xem thêm)

My Avast antivirus is telling me it blocks "JS:Iframe-DPX[Trj] Infection" each time I go to use Mozilla. I have removed and reload Mozilla but still get the message. Can anyone tell me how to remove this virus that apparently has attached itself to Mozilla. Thanks Bill

Asked by AussieBill 6 năm trước

Answered by jscher2000 6 năm trước

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Firefox 30 won't start, hangs after closing (Bug1004476)

Hello, everyone! I've filed a bug report here: https://bugzilla.mozilla.org/show_bug.cgi?id=1004476 The problem is that after installing Firefox 29 with no profile at all… (xem thêm)

Hello, everyone!

I've filed a bug report here: https://bugzilla.mozilla.org/show_bug.cgi?id=1004476 The problem is that after installing Firefox 29 with no profile at all and installing any addon that requires a browser restart (NoScript for e.g.) Firefox restarts OK, but after closing it and trying to open again I get a message: "Firefox is already running". I can see in the Task Manager that there is already Firefox running in the background. I've found several people complaining about this issue. Here: http://forums.informaction.com/viewtopic.php?f=10&t=19612 And here: http://forums.mozillazine.org/viewtopic.php?f=9&t=2825639

Thank you in advance

Modified May 13, 2014 11:01:46 PM BST by John99


2nd Update. (Comment by a moderator)
Engineers are working on issues that have been identified.
The known issues are problems with Firefox hanging on closedown resulting in Firefox not restarting unless the hung process is killed.

Workaround ensure Firefox is NOT set to clear History on Close down
Use NewButton New Fx Menu → Preferences → |Privacy| Firefox will: [Remember History v ]
See also my post downthread /questions/997918?page=2#answer-572501 ~J99

 Modified June 5, 2014 12:26:07 AM BST by John99

3rd Update

A fix is now on the Beta Channel Fx30b8 hopefully in a couple of weeks that will be on everyone's Release of Firefox30.

Asked by TheExplorer 6 năm trước

Answered by TheExplorer 5 năm trước

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Many many videos refuse to play; they load but give error on play

I recently made Firefox my default browser, in lieu of Chrome, mainly just for variety and to keep abreast of things; no biggie. There are numerous problems playing video… (xem thêm)

I recently made Firefox my default browser, in lieu of Chrome, mainly just for variety and to keep abreast of things; no biggie. There are numerous problems playing videos. I recently solved one big issue, where videos would play but NOT in fullscreen at foxsports.com/foxsportsgo, by disabling hardware acceleration, as suggested under Firefox Help. Thank you. Yes, I've read pretty much ALL of Firefox's canned help suggestions on the topic of video playback problems but I haven't got a solution. I did try doing the master reset as suggested, but it was to no avail. I checked and I have the latest Flash Player plug-in, 15.0.0.189. It's set to Always Activate. I haven't problems with any videos playing when using Chrome. I experienced a number of sites and video play problems but here I'll focus in on just one: a video appears and it seems to have loaded Ok since it shows a frame (a teaser, not the 1st frame); but when I click Play it says, "An error occurred, please try again later" and there's a "Learn More" link. Following that link, the subsequent page says I should wait 30 minutes and then try playback again. That's a crock. As a sample of this problem, go to http://davidblaine.com/video/street-magic and click any of the videos. They all consistently fail for me with that singularly unhelpful generic error message!

[Edit] I just now noticed/realized that I'm on the beta update channel, and just in case that fact is contributing to these video problems, I've uninstalled v34 and installed v33.0.3. But the cited playback problem persists despite the version fallback.

Asked by joeybingo 5 năm trước

Answered by guigs 5 năm trước

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Problemas para instalar Firefox

En mi Laptop estaba funcionado bien el navegador Firefox, hasta que mi proveedor de un Banco me exigió instalar un protector para el navegador por seguridad, después de i… (xem thêm)

En mi Laptop estaba funcionado bien el navegador Firefox, hasta que mi proveedor de un Banco me exigió instalar un protector para el navegador por seguridad, después de instalado, comenzaron los problema, no me abría Firefox, procedí a limpiar el historial y la cookies, no funciono la limpieza, desinstale Firefox y lo instale de nuevo, al terminar la instalación, salió una aviso: NO SE PUEDE CARGAR SU PERFIL FIREFOX. PUEDE QUE ESTA INACCESIBLE O HAYA DESAPARECIDO. PERFIL DESAPARESIDO. Por favor me podrían ayudar con instrucciones para seguir usando tan maravilloso navegador? Gracias Saludos Omar Machado

Asked by ORM 5 năm trước

Answered by FredMcD 5 năm trước

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MARCH 18, 2014 NEW UPDATE CRASHES

I've been anticipating the new update I was told would be today, and it was. After I updated it to Version 28 I opened FF and it immediately crashed. I sent in a crash r… (xem thêm)

I've been anticipating the new update I was told would be today, and it was. After I updated it to Version 28 I opened FF and it immediately crashed. I sent in a crash report, and did that three other times. So now, sadly, I'm back to version 27 that stinks as well.

Anyone have any ideas as to whats wrong with it?? I checked my addons for compatibility and said they were fine. I did nothing different except update to newest version. Not sure what else to do. I refuse to uninstall anything at this point, although that seems to be the basic "advice" given here.....it never solves my problems LOL

So, what next?? And thanks for any help.

I have Windows 7

Asked by Halofromsue 6 năm trước

Answered by Halofromsue 6 năm trước

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Firefox 27.0 fails to open print dialog

I have firefox set to automatically update. All of a sudden, perhaps after the most recent update, I cannot print anything. If I try to print, I just get an windows error… (xem thêm)

I have firefox set to automatically update. All of a sudden, perhaps after the most recent update, I cannot print anything. If I try to print, I just get an windows error sound and nothing more. I do not get the print dialog. I have tried to reset the printer configuration, and I have tried reinstalling Firefox all together. Neither sovled the problem. Please advice.

Thank you.

Asked by X.o.t. 6 năm trước

Answered by philipp 6 năm trước

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Firefox believes that a certificate from one site belongs to another site

Hi, I own the following website: http://antarkia.training It is a private site of my business where we use an e-Learning platform named Moodle. For years, I've used Firef… (xem thêm)

Hi,

I own the following website: http://antarkia.training

It is a private site of my business where we use an e-Learning platform named Moodle.

For years, I've used Firefox to acces it, including today in the morning.

But some hours later, I can't acces it, because Firefox "thinks" it is using a secure connection (https), and it is not "well configured".

When I check the error information, I find this (I'm translating from Spanish):

antarkia.training uses an unvalid security certificate. The certificate is only valid for the following names: training.uwpd.wisc.edu, www.training.uwpd.wisc.edu Code error: SSL_ERROR_BAD_CERT_DOMAIN

The domain https://training.uwpd.wisc.edu/ also uses a Moodle platform, that I checked some days ago.

If I add the exception to Firefox, instead of seeing the "antarkia.training" Moodle webpage, I see the "training.uwpd.wisc.edu" Moodle webpage.

I've cleared the cache, cookies, etc., as well as all the exceptions I've created in Firefox, through the advanced options of the configuration (preferences) area.

Any suggestions will be appreciated.

PS If I usea another browser (Google Chrome, Opera, SeaMonkey), everything works well).

David Hernández

Asked by David Hernández 2 năm trước

Answered by David Hernández 2 năm trước

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FF 29 sometimes will not start. Popup with an error message.

Hi. With FF 29, I frequently get a popup message saying that "Firefox is already running" and I have to kill that process and restart the browser under XP. Is anyone else… (xem thêm)

Hi.

With FF 29, I frequently get a popup message saying that "Firefox is already running" and I have to kill that process and restart the browser under XP. Is anyone else experiencing this problem?

Thanks.

Asked by Compumind 6 năm trước

Answered by John99 6 năm trước

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I can open any website in my favorites of IE,Mozilla and Google Chrome,except www.pgmusic.com

I cannot open the site,www. pgmusic.com,with IE8,Mozilla nor Google Chrome. I can open all other sites in my Favories or Bookmarks on my desktop running Win XP Home SP3. … (xem thêm)

I cannot open the site,www. pgmusic.com,with IE8,Mozilla nor Google Chrome. I can open all other sites in my Favories or Bookmarks on my desktop running Win XP Home SP3. I have the same problem with my laptop with IE10 and Google Chrome that runs Win 8.The common thing is my Mobile Partner(HUAWEI) USB modem that I have to insert in either PC to connect to the Internet or check email. I have uninstall and re-installed its SW but still have the same problem.No problem with emails with gmail,OE or Mail.

Asked by KongKen 6 năm trước

Answered by cor-el 6 năm trước

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Arrow keys occasionally not working in text boxes

I have a recurring issue that's really annoying: my left/right arrow keys (including CTRL+arrow keys) occasionally and randomly fail to work when entering text in certain… (xem thêm)

I have a recurring issue that's really annoying: my left/right arrow keys (including CTRL+arrow keys) occasionally and randomly fail to work when entering text in certain text boxes on certain websites. This never occurs in "simple" unformatted text boxes (Facebook, search boxes, this very box I'm typing in...), but unpredictably happens in more complex ones (WYSIWYG editors, new youtube comments...).

I have tried disabling all extensions and running Firefox in safe mode and this *seems* to have solved the problem, though I can't be sure and I can't isolate which extension it might be, since the issue happens at random: on the same website it will happen and then not happen.

I'm on Firefox 25.0, though I've had this issue for years with countless versions of Firefox.

The extensions I have installed and enabled:

Adblock plus Bamboo Feed Reader, Dimmer, Download Helper, Drag&Drop Zones, Flagfox, FlashVideo Downloader, Flashblock, Flashgot, Grab and Drag, MouseZoom, Status-4-Evar, Youtube High Definition

Thanks in advance for any help you may give me.

Asked by Ghost81 6 năm trước

Answered by cor-el 6 năm trước

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WHY IS GOOGLE NOW SHOWING UP IN MY NEW TABS AFTER THE UPDATE?? I AM FURIOUS

As a default, the new tabs screen should be blank, just like it always was. I do not want a work around, or to have to mess with this. I DO NOT want to see google, or an… (xem thêm)

As a default, the new tabs screen should be blank, just like it always was.

I do not want a work around, or to have to mess with this.

I DO NOT want to see google, or any other product, showing up by default when i open a new tab.

This feels like the Microsoft strong arm tactics of the late 1990s. If I want to use google I will...BUT I DO NOT WANT IT FORCED ON ME!!! I trusted Firefox and allowed their updates and today they abused my trust by trying to shove products down my throat. I am furious.

Google seems to be the new evil empire, just like Microsoft used to be....

"MEET THE NEW BOSS, SAME AS THE OLD BOSS".

It looks like it is time to find a new browser, it looks like Firefox has sold out to Google, this is sad day.

I do not want a work around, I want new tabs and windows blank by default.

I hope this is fixed in the next day or so, otherwise I switch to the new browser my friend told me I should be using anyway.... JUST LIKE WHEN I LEFT INTERNET EXPLORER LONG AGO.... AND I NEVER LOOKED BACK and I have never opened IE again.

Please don't make me reboot my whole system and clean it all out.... I would rather stick with Firefox, but you need to fix this. I need to be able to trust you.

Asked by Max7777 5 năm trước

Answered by guigs 5 năm trước