Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã giải quyết
  • Đã lưu trữ

Video/audio issue

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but sever… (xem thêm)

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but several other video sites I've tried have video but no audio. It was all working fine yesterday and I haven't changed any settings.

These websites work fine with both audio and sound on Microsoft Edge on the same laptop, so this is a problem exclusive to Firefox. OS is Windows 11 Home 23H2, Firefox is latest version (129.0.2)

Things I've tried: 1. Refresh Firefox settings 2. Download and install fresh copy of Firefox 3. Toggle DRM content in setting on/off - no difference no matter what is selected 4. Ensure that 'remember history' is selected 5. Check for Windows updates 6. Uninstall audio driver, restart and fresh install of audio driver 7. Ensure it's not in private mode 8. Turn off all extensions 9. Check volume mixer allows sound for Firefox 10. Clear the cache and cookies

I can't find any more suggestions on the internet, so any further suggestions welcome!

Được hỏi bởi Mike_Bath 1 năm trước

Được trả lời bởi Mike_Bath 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Mobile bookmarks no longer appear in the Bookmarks menu in version 129

I just noticed after an update today that the Mobile menu entry (with bookmarks from my mobile Firefox instances) no longer appears in the browser's Bookmarks menu. I can… (xem thêm)

I just noticed after an update today that the Mobile menu entry (with bookmarks from my mobile Firefox instances) no longer appears in the browser's Bookmarks menu. I can access them from the bookmark manager, but this change seems extraordinarily stupid and arbitrary and is a definite step backwards.

Được hỏi bởi John Francis 1 năm trước

Được trả lời bởi cor-el 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Daily Mail Online

Have been unable to view readers comments for a number of weeks and can figure out how to fix. it is not all the time, like last night were available but not this morning… (xem thêm)

Have been unable to view readers comments for a number of weeks and can figure out how to fix. it is not all the time, like last night were available but not this morning. All other browsers there is no issue including DuckDuckGo. Am using Ublock Origin, but have been using for years with no issue, even when turn off result the same.

Được hỏi bởi chappie1 1 năm trước

Được trả lời bởi jonzn4SUSE 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Yahoo Searches Opening in New Tab After Update

I have Yahoo as my home page and usually search from it starting out. I noticed, however, after the last update or two in the last week that when I hit search, it opens t… (xem thêm)

I have Yahoo as my home page and usually search from it starting out. I noticed, however, after the last update or two in the last week that when I hit search, it opens the search results in a new tab. It didn't use to do this, but I can't find any Firefox option to make the searches stay in the existing tab. Can anyone help with this? I don't think it's Yahoo's settings, because I'm not signed into it. It seems like the Firefox update created this new behavior.

Được hỏi bởi FireFoxFan1 1 năm trước

Được trả lời bởi zeroknight 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

"Failed to check for updates" et al

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v… (xem thêm)

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v 23H2. I keep getting bubbles saying that Firefox wasn't able to check for updates- not that it couldn't download or install updates, but it couldn't search for one. I also did the "about Firefox" thing and it gives me the same message. Both of these have been going on for a couple days and I have attempted restarting Firefox multiple times and did a manual update [125.0.1 (64-bit)] just in case there was a problem there. Now, I've tried the tips from the other threads (turning off the proxy, checking any anti-update policies, and checking the add.update.url in the config settings) with no luck. So in an effort to either bump the question or get any Windows oriented answers... Thanks muchly

Được hỏi bởi xheavenlybodiesx 1 năm trước

Được trả lời bởi NoahSUMO 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

back button not bringing up previous page without right clicking

I expect the back button to return to the previous page visited, but too often the button either doesn't respond at all or a right click is required to view the page hist… (xem thêm)

I expect the back button to return to the previous page visited, but too often the button either doesn't respond at all or a right click is required to view the page history. Is there something I need to do get the original function of the back button that I thought was universal in most browsers?

Được hỏi bởi cnaset@msn.com 2 năm trước

Được trả lời bởi cor-el 2 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Themes & extension icons

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried… (xem thêm)

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried switching them and they still don't display. The menu bar is black w/white letters; the toolbar is gray with white icons/letters. - My extension icons are there...sort of. If I hover over them I can see the tool tip but the icon doesn't appear on the toolbar which is light gray in color. I can live without the themes if I have to. Not so much the invisible extension icons. Any suggestions as to how I can get them to appear as they do on my Windows 10 desktop? Screen cap below. Cursor is hovered over the Undo Close Tab extension icon but where's the icon? Any suggestions as to how to troubleshoot this will be appreciated!!

Được hỏi bởi MarkZ 2 năm trước

Được trả lời bởi MarkZ 2 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Stripe payments are not working in Firefox

Hi. I cannot use stripe payments. I am using FF vLatest and have added it to the popup blocker exception list and every other exception list I can find. I have done this … (xem thêm)

Hi. I cannot use stripe payments. I am using FF vLatest and have added it to the popup blocker exception list and every other exception list I can find. I have done this for http://stripe.com and for whatever website is trying to use stripe. No stripe payments ever work and I always get the same error attached. I have tried another browser and it works. How can I find out at least what is blocking the payments so I can disable it?

Được hỏi bởi John Staveley 1 năm trước

Được trả lời bởi John Staveley 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Firefox View Open Tabs is EMPTY!

Firefox View Open Tabs is my favorite feature. I (used to) use it daily, but now, even though I have NUMEROUS windows (over 40) and multiple tabs in many of those windows… (xem thêm)

Firefox View Open Tabs is my favorite feature. I (used to) use it daily, but now, even though I have NUMEROUS windows (over 40) and multiple tabs in many of those windows, View Open Tabs is completely empty. I'd very much like to restore that 'index' without losing all those pages/tabs (it's my reading & ToDo list).


Sometime recently, I found it using gobs of CPU even though Javascript was (and still is) disabled, so I found the top CPU process and killed it. Instead of a single page going blank, Firefox crashed. Sometime after that I noticed that View Open Tabs was no longer populating. Maybe that contributed or instigated the dysfunction?

Được hỏi bởi Mike Landis 1 năm trước

Được trả lời bởi Mike Landis 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

How to disable Enhanced Tracking Protection on all sites and for every FF session. Choosing Custom, and deselecting all check boxes doesn't work.

I have tried the suggestions as described in the following article: https://support.mozilla.org/bm/questions/1273784 However, am still having the issue. It's as if the s… (xem thêm)

I have tried the suggestions as described in the following article: https://support.mozilla.org/bm/questions/1273784 However, am still having the issue. It's as if the settings are totally ignored. I am using version 108.0a1 of Firefox developer edition. Ideally what am trying to achieve is away to disable all features of ETP. I figured setting it to custom with all values unchecked would have done the trick but it's not working. What works is if I add the site to the list of Exceptions for Enhanced Tracking Protection, then I will see all Ads loaded just fine on the page. However, this is not viable for me as I have a large list of sites that I visit, and I need to see the ads on them.

Does anyone know of a way to get around this feature in FF?

Is there another setting am missing from the previous article?

Được hỏi bởi Bjorn Williams 3 năm trước

Được trả lời bởi James 3 năm trước

  • Đã giải quyết
  • Đã lưu trữ

SSL_ERROR_INTERNAL_ERROR_ALERT

I have been working for Data Annotation for nearly a month and never got this error before. I need this money for rent! I'm trying really hard not to freak out here but t… (xem thêm)

I have been working for Data Annotation for nearly a month and never got this error before. I need this money for rent! I'm trying really hard not to freak out here but today is the deadline for rent and the only way I'll get that money is to log on to this website so I need help and I need it now.

Được hỏi bởi burlonberrydon 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Disappearing Bookmarks Sidebar

Everytime I load Firefox the bookmarks sidebar is not shown. Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for … (xem thêm)

Everytime I load Firefox the bookmarks sidebar is not shown.

Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for the whole of my browser session. However, after I've closed this session and started another. the bookmark sidebar is missing again.

How can I make the bookmarks sidr be available all the time?

FF 127.0.2 OS Windows 11 Pro v 24H2 Build(26100.994).

Được hỏi bởi IanM 1 năm trước

Được trả lời bởi IanM 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Is there a way to zoom in and out Just the elements of a page?

I am trying to zoom in and out on a webpage JUST the elements. I DO NOT want the text to zoom in or out when I do this. I was able to do this within the last couple of … (xem thêm)

I am trying to zoom in and out on a webpage JUST the elements. I DO NOT want the text to zoom in or out when I do this. I was able to do this within the last couple of days here, but cannot remember How I did so..

Được hỏi bởi Katerpie 2 năm trước

Được trả lời bởi Katerpie 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Cannot Edit Google Docs on Firefox Destop

For some reason I cannot type anything in Google Docs on the Firefox Desktop Browser. In fact, it seems like the browser doesn't recognize that I'm using Google Docs at a… (xem thêm)

For some reason I cannot type anything in Google Docs on the Firefox Desktop Browser. In fact, it seems like the browser doesn't recognize that I'm using Google Docs at all - in my attempts to see what was up I tried to bold a word to see what would happen, but the Ctrl + B shortcut opened the Firefox bookmarks tab instead. This is happening across all my Google Accounts, but only on Firefox and only in Docs - I can edit sheets and forms without issue, I can edit them all on my Android through the google apps, and I can edit them in another browser.

This is an issue that happened suddenly yesterday and I cannot think of anything that's caused it. I double checked that I had editing permissions on these docs, asked the people who owned them to remove me and re-add me but no luck. I have cleared cache and cookies, logged out and back, restarted the browser, and restarted my computer. Though I haven't changed anything with my extensions recently, I tried deactivating and reactivating everything I had. None of this caused any difference and I still cannot edit. I've also tried a user-agent switcher to see if that could help, but no dice. It really does seem like the issue is firefox not recognizing Google Docs is Google Docs and I'm not sure what the fix for that would be. Any advice would be greatly appreciated.

Được hỏi bởi sparkyoungupstart 1 năm trước

Được trả lời bởi sparkyoungupstart 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Graphical problems on Surface Pro X (arm64)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers. This topic has al… (xem thêm)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers.

This topic has already been reported, please see here for more information and documentation: Reddit: https://www.reddit.com/r/firefox/comments/182iojx/firefox_arm64_graphical_problems_on_surface_pro_x/ Mozilla Connect: https://connect.mozilla.org/t5/discussions/firefox-arm64-graphical-problems-on-surface-pro-x/m-p/52086

What can be done to report this issue and help it getting fixed?

Được hỏi bởi Felix 1 năm trước

Được trả lời bởi zeroknight 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Support for transparent images when copy-and-pasting

hello! i'm looking for a way to adjust the settings, if there are any, to copy and paste PNG images with firefox and keep their transparency intact -- rather than the sol… (xem thêm)

hello! i'm looking for a way to adjust the settings, if there are any, to copy and paste PNG images with firefox and keep their transparency intact -- rather than the solid black it has now. as i understand it there's been similar issues as of 8 months ago, but i'm unsure if anything else has changed in that time.

i'm not a full-on graphic designer or anything but i do use this fairly often as an artist to look at references and such, and as someone who's recently switched to firefox from chrome (which does support this feature) i'd like to know if it's as easy as clicking something in a menu or if that's not an option altogether. thank you in advance to anyone willing to help!

Được hỏi bởi rag 2 năm trước

Được trả lời bởi Medhasree Suram 2 năm trước

  • Đã giải quyết
  • Đã lưu trữ

How to edit saved autofill data in Firefox 136.0.2 in 2025

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security … (xem thêm)

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security > Forms & Autofill BUT there is nothing for Forms and Autofill in my Firefox 136.0.2

Can anyone please help me find how to edit autofill in this version?

Được hỏi bởi jules 8 tháng trước

Được trả lời bởi Logosor 8 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Cannot add custom shortcut in Search -> Search Shortcut ; Windows 11

Hi so am using version 125.0.1 and on my windows 10 machine I can add custom Search Shortcuts (the Add button is present) but on my windows 11 machine, the same settings … (xem thêm)

Hi so am using version 125.0.1 and on my windows 10 machine I can add custom Search Shortcuts (the Add button is present) but on my windows 11 machine, the same settings page the Add button is dissapeared... Is it a limitation for Windows 11 machines?

Được hỏi bởi suji.lamech 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Error message when I try to access gmail.

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says: "We’re sorry, but your account is temporarily unava… (xem thêm)

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says:

"We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out"

I keep trying, but to no avail. Gmail works with Chrome on my PC. How can I fix this?

Được hỏi bởi Cecilia Knoblauch 1 năm trước

Được trả lời bởi zeroknight 1 năm trước