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Firefox Crashing

My Firefox crashes all the time, but never creates a Crash Report in About:Crashes & never send me a notice about crashing. Many actions cause it to crash. Here are s… (xem thêm)

My Firefox crashes all the time, but never creates a Crash Report in About:Crashes & never send me a notice about crashing. Many actions cause it to crash. Here are some: downloading from another site; printing from email like emailed tickets; clicking on some items in Firefox Options, opening a second window in Firefox.. There seems to be no specific pattern. I have uninstalled & installed again several times. & I have also updated. Nothing helps or stops the crashing. It is very frustrating & inconvenient. I have run anti-virus & malware scans. I prefer Firefox to Chrome, but may have to change my default browser if this crashing problem cannot be fixed. Please advise. It might be useful if I could actually talk to someone. thank you. Jonathan Rose xxxxxxxx.xxxx@xxx.xxx xxx xxx-xxxx


(personal data removed by moderator; please do not post personal data on a public forum)

Asked by jonathan.rose 6 tháng trước

Last reply by FredMcD 5 tháng trước

I just installed windows 10 and now firefox doesn't work right = very slow, it was fine before

I just upgraded my computer to a 1 tb hard drive and installed windows 10. Now firefox doesn't work right, example: I go on Facebook or another site and when I try to typ… (xem thêm)

I just upgraded my computer to a 1 tb hard drive and installed windows 10. Now firefox doesn't work right, example: I go on Facebook or another site and when I try to type a post I have to type 2 or 3 letters, then wait several seconds for them to appear. I have re-position my cursor and type 2 or 4 more letters and wait again. Can this be fixed?

Asked by paul160 4 tháng trước

Last reply by FredMcD 3 tháng trước

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Firefox crashes

Due to prior problems, I uninstalled and installed a new Firefox about a month ago. After that, I started getting error messages when I attempted to open the browser. (… (xem thêm)

Due to prior problems, I uninstalled and installed a new Firefox about a month ago. After that, I started getting error messages when I attempted to open the browser. (See attached image.) In the past week, Firefox has had more progressive problems. It started out with just a slow loading of pages, but this became prevalent with every page I attempted to load. I tried using the Refresh option, but this only lasts for about 20 minutes. I scanned my system with Super Antispyware, Malwarebytes and Norton 360 and removed all threats found. (Then I removed Malwarebytes to lower the number of security programs on my system.)

The crashes started about 3 days ago so I went to Support and tried to follow those steps. Nothing changed in Safe Mode. Nothing improved and in fact, things got worse. When I again uninstalled Firefox, I thought I was "wiping the slate clean", but this time, it reloaded what I'd have before. (The first time I uninstalled and re-installed, the new "copy" didn't have my bookmarks. Last night, when I re-installed, all the bookmarks were there.) Additionally, now there is a tiny red vertical line on each tab that I have open. It is to the right of the X to close the tab and appears with every tab I open. Also, since this second re-install, the browser keeps crashing. Last night, it gave me more than 6 chances to submit a crash report within a half hour. This morning, in the past 2.5 hours, I have submitted 4 crash reports. If you can't fix this, I'll have to use a different browser. I know that in this time frame, when I used Edge, there was only 1 crash report and when I've used Chrome, there have been none. I would prefer to use Firefox, but not if these situations are going to continue. At the present, the image that I want to upload regarding the error message mentioned in the first paragraph has still not loaded, but I'm going to submit this. I have no idea what will happen.

P.S. When I looked at your "educated guesses", I discovered that it said my OS was Windows 7. No! It's Windows 10.

Asked by mtgrady113 3 năm trước

Last reply by jscher2000 3 năm trước

Firefox starts on its own and opens an msn page. What is the issue and how do I fix it?

Firefox is closed and not open. I don't open or start it but it starts on its own and opens a webpage. I will list the pages this happened more than once. the pages are: … (xem thêm)

Firefox is closed and not open. I don't open or start it but it starts on its own and opens a webpage. I will list the pages this happened more than once. the pages are: https://www.msn.com/ar-sa/?ocid=wispr&pc=u477 https://www.msn.com/g00/ar-sa/?ocid=wispr&pc=u477&i10c.ua=2&i10c.encReferrer=&i10c.dv=20 http://www.msn.com/?ocid=wispr&pc=u477 Same website with different URLs which scares me. Let me know what is wrong and how does this happen?

Asked by randyredfield123 4 tháng trước

Last reply by McCoy 4 tháng trước

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Why do I get a connection failure error for add-ons?

Every time I select a privacy/security add-on like Ghostery or AdbloclPlus I get an internet connection failed notice. Why can'i install these add-ons? I can do it with… (xem thêm)

Every time I select a privacy/security add-on like Ghostery or AdbloclPlus I get an internet connection failed notice. Why can'i install these add-ons? I can do it with EDge but not with Firefox.

Asked by PAL96815 2 năm trước

Last reply by James 2 năm trước

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The cookie Exceptions.... tab does not work. If I do not check "accept cookies from sites", making an exception to allow does not work. Worked till this week

Until this week I easily handled my cookie preferences by NOT checking the "except cookies from sites" option. I then made exceptions to this default with the exceptions… (xem thêm)

Until this week I easily handled my cookie preferences by NOT checking the "except cookies from sites" option. I then made exceptions to this default with the exceptions tab or through a cookie manager add-on. Since the last recent Firefox update, this no longer works. Nothing in cookie exceptions does anything. In addition to not letting me allow cookies, it will also not let me block cookies when I do check the "except cookies from sites" option. The Cookie Exceptions Do Nothing. I will appreciate any real help.

Asked by rogergold 4 năm trước

Last reply by ppost 4 năm trước

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"The Adobe Flash Plugin has crashed." Why? Why does it do it on every computer that I am using, despite the fact that flash is the most current version. Why?

Every time I try to get to any page that uses Adobe Flash, I get the error message. I use three different computers and it does it on all of them, but only in Firefox. … (xem thêm)

Every time I try to get to any page that uses Adobe Flash, I get the error message. I use three different computers and it does it on all of them, but only in Firefox. It is really annoying and I have tried all of the suggestions on your support page: https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

How do I find out what is going on to make it STOP?

Asked by draculadave 3 năm trước

Last reply by FredMcD 3 năm trước

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Firefox not working properly on a website I use for work. It just stopped working on PC but works on laptop

I use Firefox to do work online; It has been working fine up until yesterday and I cannot open files anymore off one of the websites I use. I tried using my laptop with F… (xem thêm)

I use Firefox to do work online; It has been working fine up until yesterday and I cannot open files anymore off one of the websites I use. I tried using my laptop with Firefox and it works fine still but not on my desktop. Other browsers work such as Chrome but I prefer Firefox since I use macro Pro Express which works better in Firefox. Not sure why the program is not allowing me to open files anymore as of yesterday afternoon.

Thank you

Asked by tgatti 2 năm trước

Last reply by FredMcD 2 năm trước

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Firefox slows down and/or crashes after a while

First of all, I've been having this problem in various forms for years. I stopped using Firefox years ago and switched to Pale Moon because of it, which was possibly a li… (xem thêm)

First of all, I've been having this problem in various forms for years. I stopped using Firefox years ago and switched to Pale Moon because of it, which was possibly a little better, but still had issues. I now use Waterfox and Tor Browser, and both have issues as well. So it seems to be an inherent issue with the browser itself. I had issues on XP years ago, then on 7 for years, and now on 10. Both 7 & 10 were/are 64-bit for both OS and browser. I use a lot of tabs, and currently have ~120 open in Firefox; however, currently only ~40 are actually loaded, so it's really not that many, yet the problem still exists.

Basically, one of two things happens, or both: after anywhere from less than a day to several days, the browser will slow down or it will crash. When it slows down, even small things take forever. For example, hovering over a tab will take a few to several seconds for the tab to change color indicating it's being hovered over (which also means clicking on a tab to switch to it takes as long), clicking checkboxes in my email is slow and unresponsive, and typing will freeze every few to several characters. When it gets real bad, the browser will say "Not Responding" and even fade out until it comes back, doing this very, very frequently, until it eventually just crashes.

It also doesn't seem like it could be a hardware issue, considering I've experienced this across multiple computers, and I just had Waterfox slow down with the "small" number of tabs open on my current computer (64GB RAM, Samsung 960 Evo) whereas I've had 500+ tabs open on my older computer (32GB RAM, 850 Evo). In fact, when it just happened, I checked the memory usage and it was using ~10GB, with only ~42% of my total memory being used, so it's not like the system was running low causing paging (not that that should make that much difference with my drive). And Windows and all other programs are fine whenever it happens; it's always just isolated to Firefox/Waterfox/Tor/Pale Moon. I did a garbage collection and a cycle collection, neither of which changed the memory usage or made any improvement, so I then did "minimize memory usage," which may have. I say may because the memory usage is now down to 8GB and Firefox is working well again, but I'm not sure if that's what did it. I have e10s set to 7 processes, which I understand makes it use more memory (though 8-10GB seems awfully high) but, as I said, I have more than enough. It almost seems like when the browsers reach a certain memory use, which seems to vary based on the browser and has nothing to do with the amount of memory available, they start having issues. Tor Browser seems to slow down and crash around 3-3.5GB, for example.

Also, it's doubtful it's add-ons, since I've used different ones over the years and with different browsers, I have almost all disabled in Waterfox, and I'm using even less in Tor, and only NoScript is common between them. I'm convinced the core of the browser is just not coded well enough to handle more than a small handful of tabs, but I'm hopeful somebody can provide some guidance to fix the issue, because otherwise I just don't know if I can stay with *fox, as I need stability in a browser.

Asked by vertigo220 1 năm trước

Last reply by Shadow110 1 năm trước

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How to fix window bug in January 29, 2019 update?

After installing the update for Firefox, my ability to control my windows appears to have broken. I can't manually resize them nor can I do it the quick way by pulling th… (xem thêm)

After installing the update for Firefox, my ability to control my windows appears to have broken. I can't manually resize them nor can I do it the quick way by pulling them into corners or against the top of my screen. There appears to be a strange white frame around my browser when I hit the maximize window button, which also forces it into full screen. When in the size it boots up in (the size it had been pre-update), it appears to have something like another, retro window open behind and attached to it. Nothing else seems to be broken thus far, but there was some trouble trying to add photos to this post to give a visual of the problem.

I've never had a problem with Firefox or an update of it before in my life, and I'm at a complete loss as to what to do. Any help would be greatly appreciated.

Asked by Shadowkat777 1 năm trước

Last reply by FredMcD 1 năm trước

Why won't Firefox play videos at foxnews.com?

Chrome can play them. Edge can play them. Why can't Firefox play videos at foxnews.com? I switched to Edge over a year ago, and just tried again, and Firefox still doe… (xem thêm)

Chrome can play them. Edge can play them. Why can't Firefox play videos at foxnews.com? I switched to Edge over a year ago, and just tried again, and Firefox still does not play videos at foxnews.com.

Asked by zbernie123 1 tháng trước

Last reply by cor-el 1 tháng trước

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Get help fixing Firefox hang on Mac

Computer: iMac OS: Sierra Problem: Firefox hangs on start. Safe mode or clean install did not help. The Refresh option helps but only for one time start. On a new start o… (xem thêm)

Computer: iMac OS: Sierra Problem: Firefox hangs on start. Safe mode or clean install did not help. The Refresh option helps but only for one time start. On a new start of Firefox same problem persists.

Asked by novafaca 2 năm trước

Last reply by FredMcD 2 năm trước

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why do we have to fix crash issue that your update caused

really annoyed that auto update has caused crashing almost every time i click on a site / run a video or turn a page . what has been done that has messed up . and is any… (xem thêm)

really annoyed that auto update has caused crashing almost every time i click on a site / run a video or turn a page . what has been done that has messed up . and is any thing being done about it ?

Asked by topraf 2 năm trước

Last reply by user633449 2 năm trước

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when going to bank website, my login is automatically put in the fields but the login button can't be picked. i have to reenter the login manually to login??

this only started happening after the last firefox upgrade and it is only a few websites, others all login fine. I tried all different settings, deleted the username/pas… (xem thêm)

this only started happening after the last firefox upgrade and it is only a few websites, others all login fine. I tried all different settings, deleted the username/password from firefox settings but it doesn't help. i literally have the backspace one character of username or password that is saved by firefox and reenter so the login gets highlighted. this is soooo frustrating. Or I can just enter a space in either field and then backspace and login is then high lighted. I'd send screenshots but I really don't want to sent my login information. lol.. I use pnc

Asked by neato3106 2 năm trước

Last reply by FredMcD 2 năm trước

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Since quantum Firefox is not restoring tabs from the previous sessions but the one before that

New tabs are preserved but existing tabs are not opening the URL they were last closed at. For example, If I am on page 1 of a forum/comic on a tab and I move to page 3 a… (xem thêm)

New tabs are preserved but existing tabs are not opening the URL they were last closed at.

For example, If I am on page 1 of a forum/comic on a tab and I move to page 3 and then close the browser. When I open it is at page 1 again. If I then press next to page 7 as the forum/comic has moved on, read the latest and then maybe close the browser a day later, on re-opening it will open to either 1 or 3.

This is across 3 firefox installations, ON 3 PCs.

I just noticed that Open Tabs were set to sync but I actually have no tab crossover between the browsers and they don't restore unless you choose to being them over so each browser with a particular tab open should update that one on re-open, not take it from an instance that does not have that tab open.

Anyway, it is really starting to pee me of as when I re-open my home instance it is not opening Cyanide and Happiness about 30-40 commics behind the last one read.

It all worked perfectly before Quantum and none of my settings have changed.

Cheers,

Rob.

Asked by Bodestone 2 năm trước

Last reply by cor-el 2 năm trước

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Firefox crashes

Hi : ) I love Firefox, and I find it simply excellent. But... in the last months Im having lots of FREQUENT crashes. I dont know why. it often crashes (even 20-30 times … (xem thêm)

Hi : )

I love Firefox, and I find it simply excellent. But...

in the last months Im having lots of FREQUENT crashes. I dont know why.

it often crashes (even 20-30 times a day), mostly with an empty page (#argh this page was closed), sometimes the program closes by itself, I restart it, it goes for some minutes or even less, and the the problems are back again.

I tried many solutions: I reinstalled it, I tried the safe modus (it crashes thesame way), disinstalled all the plug ins. disintalled the firefox accelerator. tried windows10 compatibility solutions, I created a new profile. i have the latest version, of course.

I have these issues ONLY with firefox. maybe is the 64 bits version? my laptop is 2 year old.

it does not get any better with the above solutions.

below the copy of a mozilla crash report (there are many I just picked one)

could you please help? what can i Do?

thanks a lot merlino


Firefox 59.0.3 Crash Report [@ ToParticipant ] Search Mozilla Support for this signature How to read this crash report ID: cbf80a5f-748b-4695-9d38-e5a9c0180502 Signature: ToParticipant

   Details
   Metadata
   Bugzilla
   Modules
   Raw Dump
   Extensions
   Telemetry Environment

Signature ToParticipant More Reports Search UUID cbf80a5f-748b-4695-9d38-e5a9c0180502 Date Processed 2018-05-02 11:17:11 Uptime 92 seconds (1 minute and 32 seconds) Install Age 97,810 seconds since version was first installed (1 day, 3 hours and 10 minutes) Install Time 2018-05-01 07:42:32 Product Firefox Release Channel release Version 59.0.3 Build ID 20180427210249 OS Windows 10 OS Version 10.0.16299 Build Architecture amd64 Build Architecture Info family 22 model 48 stepping 1 | 4 Adapter Vendor ID

0x1002

Adapter Device ID

0x9850

Process Type content (web) Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC Crash Address 0x14c129ce020 User Comments Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 140,735,797,755,904 bytes (140.74 TB) Available Page File 5,138,169,856 bytes (5.14 GB) Available Physical Memory 4,413,202,432 bytes (4.41 GB) System Memory Use Percentage 40 EMCheckCompatibility

False

App Notes

FP(D00-L1000-W00001000-T000) AdapterVendorID: 0x1002, AdapterDeviceID: 0x9850, AdapterSubsysID: 00000000, AdapterDriverVersion: 15.201.2101.0 D2D1.1? DWrite? DWrite+ D2D1.1+ WR? WR- OMTP? OMTP+

Processor Notes processor_ip-172-31-24-210_us-west-2_compute_internal_7; Processor2015; non-integer value of "SecondsSinceLastCrash" Crashing Thread (0) Frame Module Signature Source 0 @0x14c129ce020 1 xul.dll ToParticipant xpcom/base/nsCycleCollector.cpp:1472 2 xul.dll RemoveSkippableVisitor::Visit(nsPurpleBuffer&, nsPurpleBufferEntry*) xpcom/base/nsCycleCollector.cpp:2867 3 xul.dll nsPurpleBuffer::VisitEntries<RemoveSkippableVisitor>(RemoveSkippableVisitor&) xpcom/base/nsCycleCollector.cpp:1125 4 xul.dll nsPurpleBuffer::RemoveSkippable(nsCycleCollector*, js::SliceBudget&, bool, bool, void (*)(void)) xpcom/base/nsCycleCollector.cpp:2893 5 xul.dll nsCycleCollector::ForgetSkippable(js::SliceBudget&, bool, bool) xpcom/base/nsCycleCollector.cpp:2942 6 xul.dll nsCycleCollector_forgetSkippable(js::SliceBudget&, bool, bool) xpcom/base/nsCycleCollector.cpp:4268 7 xul.dll FireForgetSkippable dom/base/nsJSEnvironment.cpp:1279 8 xul.dll CCRunnerFired dom/base/nsJSEnvironment.cpp:1974 9 xul.dll std::_Func_impl_no_alloc<bool (*)(mozilla::TimeStamp), bool, mozilla::TimeStamp>::_Do_call(mozilla::TimeStamp&&) vs2017_15.4.2/VC/include/functional:299 10 xul.dll mozilla::IdleTaskRunner::Run() xpcom/threads/IdleTaskRunner.cpp:62 11 xul.dll nsThread::ProcessNextEvent(bool, bool*) xpcom/threads/nsThread.cpp:1040 12 xul.dll mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:97 13 xul.dll mozilla::ipc::MessagePumpForChildProcess::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:301 14 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:319 15 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:299 16 xul.dll nsBaseAppShell::Run() widget/nsBaseAppShell.cpp:157 17 xul.dll nsAppShell::Run() widget/windows/nsAppShell.cpp:348 18 xul.dll XRE_RunAppShell() toolkit/xre/nsEmbedFunctions.cpp:874 19 xul.dll mozilla::ipc::MessagePumpForChildProcess::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:269 20 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:319 21 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:299 22 xul.dll XRE_InitChildProcess(int, char** const, XREChildData const*) toolkit/xre/nsEmbedFunctions.cpp:700 23 firefox.exe content_process_main(mozilla::Bootstrap*, int, char** const) ipc/contentproc/plugin-container.cpp:63 24 firefox.exe NS_internal_main(int, char**, char**) browser/app/nsBrowserApp.cpp:280 25 firefox.exe wmain toolkit/xre/nsWindowsWMain.cpp:112 26 firefox.exe __scrt_common_main_seh f:/dd/vctools/crt/vcstartup/src/startup/exe_common.inl:283 27 kernel32.dll BaseThreadInitThunk 28 ntdll.dll RtlUserThreadStart

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Asked by merlino3 2 năm trước

Last reply by Shadow110 1 năm trước

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Why can't I access my bank account on your site?

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your upda… (xem thêm)

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your updates. How can I fix this issue? I can access my account from other sites, just not yours.

Asked by majean19 1 năm trước

Last reply by FredMcD 1 năm trước

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I keep losing the ability to download things

Something that I think first began happening in the last 4-6 months. I can fix it by doing the Firefox "refresh/restart" but it keeps coming back. I had to do a refresh o… (xem thêm)

Something that I think first began happening in the last 4-6 months. I can fix it by doing the Firefox "refresh/restart" but it keeps coming back. I had to do a refresh on March 10th and now I'm having the same problem again. Basically it's unable to download anything. Email attachments, files from a website. A pdf from a facebook chat log. Firefox acts just like it does when you normally go to download a file. Brief pause, some activity in the bottom left corner. Everything appears exactly right except instead of that little extra window popping up to confirm how you want to save it or where. That window never pops up and nothing happens. No files show up in my download history or default download locations. I only use 3 add ons. Firefox Lightbeam, Flagfox and noscript. But even if I disable all of them and restart my browser the problem persists. So basically I'm opening up other browsers and copy pasting the URL's into them to quickly download stuff because my preferred browser keeps losing the ability to download things :/ and it's annoying to keep doing the restart option and toggle the few menu settings/background I have back on.

Asked by cosmic73 1 năm trước

Last reply by FredMcD 1 năm trước

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Latest update removed logins, bookmarks. "old firefox" not present

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present tha… (xem thêm)

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present that has the old data. My adult daughter's grad school laptop. Years of bookmarks, logins and I do not know what all ARE GONE!! I allowed FF to download but NOT INSTALL-since it was not my machine and I wanted to avert any disaster (I, in fact, looked at the options first, to make sure) NOW WHAT?? Is that is a bug?? Why was there no "old FF" created? Why did it install regardless of instructions to the contrary. Is there some other place to look? She does not seem to have any automatic backups for FF profiles.

Asked by patty_r 1 năm trước

Last reply by jscher2000 8 tháng trước