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  • Đã giải quyết

typo in saved email address in pre-fill

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills bu… (xem thêm)

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills but I can't find anyway to correct it. I've worked through Settings/Privacy & Security with no luck. Can someone help please? (Windows 10 Firefox 145.02)

Được hỏi bởi mike741 5 ngày trước

Được trả lời bởi jonzn4SUSE 17 giờ trước

  • Đã giải quyết

Thunderbird update to 145.0

Since update to version 145.0 I cannot send messages, when sending I get this message "Sending of the message failed. An error occurred while sending mail. The mail serve… (xem thêm)

Since update to version 145.0 I cannot send messages, when sending I get this message "Sending of the message failed. An error occurred while sending mail. The mail server responded: <*******@shaw.ca> sender rejected AUP#POL. Please verify that your email address is correct in your account settings and try again". Nothing has changed with account settings. Same problem on another machine that updated to 145.0. Any ideas what is broken?

Được hỏi bởi Dave Harris 1 ngày trước

Được trả lời bởi Dave Harris 1 ngày trước

  • Đã giải quyết

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (xem thêm)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Được hỏi bởi Bárbara 2 tháng trước

Được trả lời bởi Denys 2 tháng trước

  • Đã giải quyết

Pasting a screenshot through the clipboard corrupts the image

When i try to insert a screenshot through the clipboard on google or yandex image search, the original image is corrupted. Even i try to upload an image via classic uploa… (xem thêm)

When i try to insert a screenshot through the clipboard on google or yandex image search, the original image is corrupted. Even i try to upload an image via classic upload-button the same problem reproduise. On other sites there is no similar problem, as well as trying to insert the same image but inside the application windows.

In attachement: yandex/google and default image i was trying to upload.

Được hỏi bởi Bedov 2 ngày trước

Được trả lời bởi TyDraniu 1 ngày trước

  • Đã giải quyết

Understanding the Moz app.

Choices? I need to understand the App before committing my internet presence. Options to revert to Firefox/Windows, disable features I choose. Otherwise it just GQQle. … (xem thêm)

Choices? I need to understand the App before committing my internet presence. Options to revert to Firefox/Windows, disable features I choose. Otherwise it just GQQle. Sync is already intruding on my preferences.

Được hỏi bởi kayaker 1 tuần trước

Được trả lời bởi Konstantina Papadea 3 ngày trước

  • Đã giải quyết

allowing ads on websites

Firefox is preventing me from going to certain websites because it is telling me I am using adblocker but I have none installed.. I am trying to play around with the sett… (xem thêm)

Firefox is preventing me from going to certain websites because it is telling me I am using adblocker but I have none installed.. I am trying to play around with the settings but I still can't do it. Is there an inbuilt adblocker? I need help please...

Được hỏi bởi cip 1 tuần trước

Được trả lời bởi jonzn4SUSE 4 ngày trước

  • Đã giải quyết

Mozilla Monitor

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites yo… (xem thêm)

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites you suggest are sites I have never seen before, let alone logged into with a password.

I use a Password Organizer Book, with all of my logins and passwords for each site I use. I do not use a password app, and have NEVER used a password app. Each time I go to the website you suggest, It's always a site I have never seen before so it would be impossible to login and change the password. I always check my Password Organizer Book to make sure.

I don't know what you want me to do since I cannot login to the website you are suggesting. Is there action I should be taking? I don't know what it would be, but if you know please let me know.

Được hỏi bởi Rhonda 3 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

  • Đã giải quyết

V143.0.1 update what's new page display is odd.

Hi. The "What's New?" page displayed all this: __________________________________________________ Help us improve your firefox.com experience In addition to Cookies nece… (xem thêm)

Hi. The "What's New?" page displayed all this: __________________________________________________ Help us improve your firefox.com experience

In addition to Cookies necessary for this site to function, we’d like your permission to set some additional Cookies to better understand your browsing needs and improve your experience. Rest assured — we value your privacy. Cookie settings Firefox home

   Features

Top Features

   Fingerprint Blocking
   Ad Tracker Blocking
   Private Browsing Mode
   Free Password Manager

View all Firefox Features

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Firefox is no longer supported on Windows 8.1 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox.

Download Firefox ESR 64-bit

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Firefox is no longer supported on macOS 10.14 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox. Download Firefox ESR Firefox Privacy Notice Download

Firefox is no longer supported on Windows 8.1 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox.

Download Firefox ESR 64-bit

Download Firefox ESR 32-bit Download a different build

Firefox is no longer supported on macOS 10.14 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox. Download Firefox ESR Firefox Privacy Notice Release Notes

   Desktop Desktop Beta & Developer Edition Desktop Nightly Android iOS 

See what’s new in Firefox!

Release Notes tell you what’s new in Firefox. As always, we welcome your feedback. You can also file a bug in Bugzilla or see the system requirements of this release. 143.0.1 Firefox Release

September 19, 2025 Version 143.0.1, first offered to Release channel users on September 19, 2025 Fixed

   Fixed a tab crash experienced by some users caused by DLL injection. (Bug 1872261)
   Reference link to 143.0 release notes.

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Download Firefox — English (US)

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Firefox is no longer supported on Windows 8.1 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox.

Download Firefox ESR 64-bit

Download Firefox ESR 32-bit Download a different build

Firefox is no longer supported on macOS 10.14 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox. Download Firefox ESR

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Firefox Privacy Notice All Firefox downloads Need help or want to leave feedback? File a bug Leave feedback Get Involved

Did you know that most of the content in Firefox Support was written by volunteers? Find out more Other Resources Developer Information Complete list of changes for this release Press Kit Mozilla and Firefox News Firefox Extended Support Release All Firefox for Desktop Releases Learn more about Firefox Get the most out of Firefox with how-tos and online security tips.

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Putting people before profits since 1998 ___________________________________________________ Wierd. Thanks. Greg

Được hỏi bởi Mr Greg 2 tháng trước

Được trả lời bởi TyDraniu 2 tháng trước

  • Đã giải quyết

previous page arrow not functioning

Hi. When I click on the arrow to go back to previous page, nothing happens. This occurs on any website I am connected to. Any suggestions would be greatly appreciated.… (xem thêm)

Hi. When I click on the arrow to go back to previous page, nothing happens. This occurs on any website I am connected to. Any suggestions would be greatly appreciated. Alan

Được hỏi bởi alchibnik 1 tuần trước

Được trả lời bởi alchibnik 1 tuần trước

  • Đã giải quyết

Cannot Disable “Ask ChatGPT” Text-Selection Popup — No Related Preferences in about:config

Hello, I am experiencing an unwanted UI behavior in Firefox. When I select text on any webpage, Firefox displays a floating “Ask ChatGPT” bubble above the selected text… (xem thêm)

Hello,

I am experiencing an unwanted UI behavior in Firefox. When I select text on any webpage, Firefox displays a floating “Ask ChatGPT” bubble above the selected text. This happens regardless of the site. I want to disable this feature, but Firefox provides no setting or preference to do so.

This is not caused by any extension. I verified this by checking about:addons, and I only have the following extensions installed:

DuckDuckGo Privacy Essentials

Firefox Translations

Gibiru for Firefox

None of them inject any ChatGPT functionality.

I then opened about:config to disable the feature, but the usual preferences do not exist on my system. Keys such as:

ui.textSelectEnabled

browser.selection.menu.enabled

browser.ml.chat.enabled

browser.ml.chat.openai.enabled

browser.ml.enabled

are missing, and Firefox only shows the “add new preference” (+) icon. That means Firefox did not expose any toggles for this behavior.

I am including a screenshot showing the unwanted “Ask ChatGPT” popup that appears when selecting text.

I need instructions on how to permanently disable this text-selection popup, or confirmation on whether this is part of a controlled rollout or experiment that cannot be disabled on my version of Firefox.

Thank you.

Được hỏi bởi rubenbe75 1 tuần trước

Được trả lời bởi rubenbe75 1 tuần trước

  • Đã giải quyết

Right click menu options and certain keybinds seem to be broken

These are technically two separate issues, but both pertain to functionality of the mouse and keyboard. Whenever I right click to bring up the menu, the options (despite … (xem thêm)

These are technically two separate issues, but both pertain to functionality of the mouse and keyboard. Whenever I right click to bring up the menu, the options (despite being functional) do not appear in the menu proper. Instead there are just empty buttons. In addition, certain hotkeys aren't working at all. Ctrl+C and Ctrl+V to copy paste are doing fine, but Ctrl-T and Ctrl-W to open and close tabs respectively do nothing. Neither of these issues were happening yesterday.

Được hỏi bởi lorijroche 2 tuần trước

Được trả lời bởi lorijroche 2 tuần trước