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  • Đã giải quyết

Google Image Previews look off center in vanilla Firefox

Starting yesterday, the preview images in GIS has been looking off center in Firefox (see attached). If I switch to protection mode the image looks fine. If I open up i… (xem thêm)

Starting yesterday, the preview images in GIS has been looking off center in Firefox (see attached). If I switch to protection mode the image looks fine. If I open up in any other browser it looks fine as well. I have already cleared my web cache and cookies, refreshed Firefox and then reinstalled it, changed my screen resolution settings, and nothing seems to be fixing it. There's no apparent settings in Google itself to adjust the image...it just started doing that in Firefox out of nowhere.

Đã được hỏi bởi spaceferret 5 ngày trước

Đã được trả lời bởi spaceferret 2 ngày trước

  • Đã giải quyết

change log in email

Primary email no longer exists, I have 2nd email address but cannot access because log in email no longer exists. You keep asking me to log in to change primary email but… (xem thêm)

Primary email no longer exists, I have 2nd email address but cannot access because log in email no longer exists. You keep asking me to log in to change primary email but I cannot log in because email does not exist any more. You are sending me in circles.

Đã được hỏi bởi mikelin1 5 ngày trước

Đã được trả lời bởi mikelin1 5 ngày trước

  • Đã giải quyết

Google Images search results are not working properly and I am not sure how to fix it

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA This happened suddenly. Everything … (xem thêm)

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA

This happened suddenly. Everything was fine when I last used google image results, I was playing a game and when I alt+tabbed to search for something, this was happening. I have no idea what could have caused it since I didn't install any new extensions, CSS styles, programs in my PC nor any big changes that would give me an idea of where to start.

I already tried disabling all the extension and that didn't help at all. The only way I've managed to make this stop, was when I opened a private window. There the image search results were fine and I could zoom in, and out and no weird scrollbar issues were happening.

I went back to a normal window in Firefox, and noticed that if I log out from my Google account, this will also fix the issue. And when I logged back in, the issue was happening again.

Anyone have any idea why this would happen, and how I can fix it? Thank you!

Đã được hỏi bởi NathanTheGraves 5 ngày trước

Đã được trả lời bởi NathanTheGraves 5 ngày trước

  • Đã giải quyết

Youtube occasionally infinite loads

Sometimes when I open a video it doesn't play, it infinite loads with a black screen and I tested it on a separate browser and the video works there I've tried deleting c… (xem thêm)

Sometimes when I open a video it doesn't play, it infinite loads with a black screen and I tested it on a separate browser and the video works there

I've tried deleting cache and cookies but it doesn't work

Đã được hỏi bởi RandomDuck 6 ngày trước

Đã được trả lời bởi Mamoon 5 ngày trước

  • Đã giải quyết

the latest firefox update overfills my screen so I can't see or access words, links or whatever on top, bottom and sides. Unusable now.

I don;t know if I chose the right "best describes the question" because the first half of the option is off the screen to the left, and there's no way to scroll over. I … (xem thêm)

I don;t know if I chose the right "best describes the question" because the first half of the option is off the screen to the left, and there's no way to scroll over. I would like to go back to the version that preceded this latest update please. It worked well. Please reply by email, [email-removed], because I can't read most of what's on the screen here. I hope someone pays attention to this, because otherwise I'll have to abandon Firefox, and it's been by far my preferred browser. Can't think what you've done to it. Your updates in the past all worked fine. I'm on a Lenovo ThinkPad S145 with Windows10.

Đã được hỏi bởi vshelford 2 tuần trước

Đã được trả lời bởi jscher2000 - Support Volunteer 2 tuần trước

  • Đã giải quyết

Everything is WAY too big!

After updating to Firefox 103, everything in the browser including web pages, are way too big. Oversized. What the heck happened? Why do they do this? On the tool ba… (xem thêm)

After updating to Firefox 103, everything in the browser including web pages, are way too big. Oversized. What the heck happened? Why do they do this? On the tool bar with the address field, on the right, I have a zoom icon, etc., and they're all much bigger!

I could adjust zoom, but this is not right. It's all messed up!

Yes I went into Customize Tool bar - Density - and it was already set to "compact - not supported"

I went into about: config - browser.display.os-zoom-behavior - changed to zero. Nothing happened.

I went into the windows settings - display - set to 125% which it always was. Changing to 100% didn't do anything. Went into display - Make display bigger - and it's 160, where I always had it.

Not happening in Chrome or Windows. So it's Firefox.

Đã được hỏi bởi Steve09 3 tuần trước

Đã được trả lời bởi TyDraniu 3 tuần trước

  • Đã giải quyết

Firefox 102 Renaming .exe files

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin. Why is that… (xem thêm)

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin.

Why is that happening now? I know the "potential risk" or downloading an .exe file but shouldn't it ask or at least warn you instead of just deciding to rename it

I didn't see a setting to disable this "feature". Is there one?

Thanks

Đã được hỏi bởi AZBigDog 1 tháng trước

Đã được trả lời bởi jscher2000 - Support Volunteer 1 tháng trước

  • Đã giải quyết

Instacart Page Won't Open

Instacart webpage suddenly will not display/open on Firefox but can display fine on Chrome. Instacart App on mobile phone works fine, just won't open in Firefox. Any sug… (xem thêm)

Instacart webpage suddenly will not display/open on Firefox but can display fine on Chrome. Instacart App on mobile phone works fine, just won't open in Firefox. Any suggestions other than using Chrome? Firefox version 101.0.1 Windows 10. Was working fine until latest update installed this morning.

Đã được hỏi bởi dbaucke 2 tháng trước

Đã được trả lời bởi frogfrog1218 2 tháng trước

  • Đã giải quyết

Apple maps

Apple maps make my life miserable. I can't stay with Firefox after decades of loyalty because it is not worth it. Why are you self-destructing? You have no method of chan… (xem thêm)

Apple maps make my life miserable. I can't stay with Firefox after decades of loyalty because it is not worth it. Why are you self-destructing? You have no method of changing the HORRID UNWORKABLE Apple Maps to something that works.

Đã được hỏi bởi salina_amey 2 tháng trước

Đã được trả lời bởi jscher2000 - Support Volunteer 2 tháng trước

  • Đã giải quyết

Error message trying to launch "Search by Image", "Content scripts are not allowed on this page."

I just installed Add-on "Search by Image" with "Tin Eye". When I try to launch the program I get the Error Message, "Content scripts are not allowed on this page." How do… (xem thêm)

I just installed Add-on "Search by Image" with "Tin Eye". When I try to launch the program I get the Error Message, "Content scripts are not allowed on this page."

How do I correct this so that it works as advertised?

Đã được hỏi bởi kenb1 4 tháng trước

Đã được trả lời bởi jscher2000 - Support Volunteer 4 tháng trước

  • Đã giải quyết

Firefox not saving cookies for websites with exceptions

Firefox is not remembering the cookies and data of websites that I have saved under Exceptions. These sites are saved under Exceptions but I still have to log in every si… (xem thêm)

Firefox is not remembering the cookies and data of websites that I have saved under Exceptions. These sites are saved under Exceptions but I still have to log in every single time I access those sites, regardless of the fact that are saved to the list.

Đã được hỏi bởi cvwest 4 tháng trước

Đã được trả lời bởi jscher2000 - Support Volunteer 4 tháng trước

  • Đã giải quyết

Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (xem thêm)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Đã được hỏi bởi miszluuna 4 tháng trước

Đã được trả lời bởi Terry 4 tháng trước

  • Đã giải quyết

How to disable the pop-up from a complete download

Ever since the last update, every time I download something on Firefox this download tab pops up every time when the new download is complete. Ive tried disabling every e… (xem thêm)

Ever since the last update, every time I download something on Firefox this download tab pops up every time when the new download is complete. Ive tried disabling every extension, Ive tried the about:config solution I found on this page, setting it to "false" and I havent been able to find anything in tools or settings.. but nothing disables it and its getting annoying. Ive had Firefox for years and this has never happened before.

Đã được hỏi bởi jos.bonilla 5 tháng trước

Đã được trả lời bởi cor-el 5 tháng trước

  • Đã giải quyết

Twitter doesn't load on my main account only on firefox

Dear firefox support team, Since yesterday I've been having twitter act oddly on my on my main twitter account, but only using firefox. It keeps being on the 'try again' … (xem thêm)

Dear firefox support team,

Since yesterday I've been having twitter act oddly on my on my main twitter account, but only using firefox. It keeps being on the 'try again' option window as if the wifi isn't working properly, whilst the Wifi is okay.

It keeps giving me the 'https://twitter.com/?failedScript=main' address too. And I can't think about what Script might be running into an issue. I have access normally on my android phone and google chrome. Doing a 'safe' restart didn't help either, and disabling my extension carried no result either.

I figure, since I can log in on other platforms this might not be a twitter issue, but well, I'm asking here to be sure.

I put an image of the screen I get in the attachments

Thank you

Đã được hỏi bởi Xiapher 7 giờ trước

Đã được trả lời bởi Xiapher 7 giờ trước

  • Đã giải quyết

Weird text over content

On many websites I see text such as keyboard_arrow_right obstructing the view of the actual content (see attachment for example). Currently it's just annoying, but it mak… (xem thêm)

On many websites I see text such as keyboard_arrow_right obstructing the view of the actual content (see attachment for example). Currently it's just annoying, but it makes it difficult to use websites and often I switch browser to Edge just to get work done on that website. How do I fix this? Or is it just a bug with this latest Firefox version [103.0.2 (64-bit) for Windows 10]?

Đã được hỏi bởi S 1 ngày trước

Đã được trả lời bởi jscher2000 - Support Volunteer 1 ngày trước

  • Đã giải quyết

FireFox bug: You know the line that appears when you press on a box thats for typing? I have it bugged

Where ever I press my left click on any text the line that shows when pressing on an area for typing appears... It doesnt allow me to type but it is sooo annoying plus so… (xem thêm)

Where ever I press my left click on any text the line that shows when pressing on an area for typing appears... It doesnt allow me to type but it is sooo annoying plus sometimes it prevents me from pressing on buttons of some websites.

Đã được hỏi bởi realsn9ke 1 ngày trước

Đã được trả lời bởi TyDraniu 1 ngày trước

  • Đã giải quyết

show sound icon on playing tab without having to hover it, just like opera does out of the box.

it's extremely annoying to have to stop what i'm doing and play "lets find the active tab" when i have tons of youtube videos qued in open tabs. in opera, the logic is th… (xem thêm)

it's extremely annoying to have to stop what i'm doing and play "lets find the active tab" when i have tons of youtube videos qued in open tabs. in opera, the logic is there out of the box, but in firefox, it doesn't exist. why such logic wouldn't exist is beyond me, but i see this as an annoying problem that needs fixed. i want to simply glance up at the tabs and see which one is playing without having to spend time digging through the open tabs to find the one that's playing or having to freakin memorize which one it was i don't have time for that.

i followed the guide in this thread: https://support.mozilla.org/en-US/questions/1291998 i did exactly everything as instructed but it did absolutely nothing, no change at all.

Đã được hỏi bởi seikavx 2 ngày trước

Đã được trả lời bởi cor-el 2 ngày trước

  • Đã giải quyết

Okay to copy profile from Win 10 to Win 11 and then back to Win 10?

I'm currently using a Windows 10 desktop computer most of the time, but will need to use a Windows 11 laptop for research travel several times over the next several month… (xem thêm)

I'm currently using a Windows 10 desktop computer most of the time, but will need to use a Windows 11 laptop for research travel several times over the next several months.

Will it be possible to copy my profile from Win 10 to the Win 11 computer, use the Win 11 computer for a few weeks, and then copy the profile back to the Win 10 computer?

Or is there something different about Firefox working with Win 10 or Win 11 that would keep this from working for me?

(BTW: Using Sync would probably not be feasible.)

Advice will be much appreciated!

Đã được hỏi bởi K in NC 2 ngày trước

Đã được trả lời bởi Paul 2 ngày trước

  • Đã giải quyết

08/13/22 = Missing Firefox icon on taskbar

I haven't used this laptop (Win10) in a few days, but FFox just updated to 103.0.2 and the icon in the taskbar is no longer there. It's a "blank page" looking thing. Wow.… (xem thêm)

I haven't used this laptop (Win10) in a few days, but FFox just updated to 103.0.2 and the icon in the taskbar is no longer there. It's a "blank page" looking thing. Wow. After years of having FFox in my taskbar, I'm surprised by how disorienting this is. LOL.

I unpinned from the taskbar, and the icon appeared for a half second before it went away. Re-pinned, and the blank page icon is back. Creating a shortcut for the desktop works just fine, but I'm used to the taskbar.

Obviously, I can deal with this, but I thought y'all should know that this broke in the last update. At least, for me, it did.

Thanks,

 -- Lucy

Đã được hỏi bởi xyz10 3 ngày trước

Đã được trả lời bởi RobertJ 3 ngày trước