Diễn đàn hỗ trợ Firefox

My Earthlink email will not scroll. I have tried talking to Earthlink, but they say it is probably a browser problem. Here is my conversation with them, so that I don't have to re-type everything.

Hello there! Welcome to EarthLink, I'm Ether, your virtual assistant, how can I help you today? Tue 12:23 PM Existing Customer Tue 12:23 PM To help verify your account, I’ll need to send a one-time code to a phone number or email associated with your EarthLink account. Please enter your phone number or email address. Tue 12:23 PM I have gone through this 3 times with support, and every time, when you tell me to logoff and log back on, it also closes the chat, so I keep having to start over. Can I speak to an actual person? Tue 12:26 PM It looks like you didn't provide a phone number or email address. Without those we won't be able to verify your account. If you'd like to try entering a phone or email to search for your account, do so now. Otherwise, you can select skip verification. Tue 12:26 PM Resume Verification Tue 12:26 PM To help verify your account, I’ll need to send a one-time code to a phone number or email associated with your EarthLink account. Please enter your phone number or email address. Tue 12:26 PM [redacted] @mindspring.com Tue 12:26 PM A six digit code has been sent to your email address ****@mindspring.com. Please enter the code once you have received it. Tue 12:27 PM 305394 Tue 12:27 PM Thank you for confirming your EarthLink account! How can we help you today? Tue 12:27 PM I have told you 4 times now. My Earthlink email will not scroll. Every time you tell me to logoff and log back on, it closes the Chat function, and I have to start all over. May I speak to an actual person? Tue 12:29 PM I’m sorry you’ve had to repeat yourself—that’s definitely not ideal. I understand your EarthLink email won’t scroll, and logging off/on keeps ending the chat.

Let’s try to fix this without logging you out:

1) Are you unable to scroll in your inbox list, in an individual email, or both? 2) Does the scroll bar appear at all, or is it there but just not moving?

If you’d rather not troubleshoot further, I can connect you with a live agent. Just let me know if you want to continue here or go straight to an agent. A live agent will be connected shortly. As a reminder, please do not send any confidential information in this chat. Tue 12:29 PM Live agent Tue 12:30 PM Hi! Thanks for contacting EarthLink, you’re chatting with Thola. I see your account was pre-verified and you're contacting us about your email account. if you could kindly confirm mobile number to further assist you. Tue 12:32 PM My Earthlink email will not scroll. Every time I am told to logoff and log back in, it also closes the Chat function. My email is [redacted] @mindspring.com. Not sending a phone number. Tue 12:34 PM I do apologize for this. Please stay connected while I connect you with our email support team. Tue 12:34 PM Would you please read what I have already said to CHAT before you ask me to do anything? Is anybody there? Tue 12:46 PM I do apologize for this. Please stay connected while I connect you with our email support team.

When I open my Earthlink email in Firefox there is a box at the top that says "Enhanced by Google" and the screen won't scroll. I talked to Earthlink support and they said it's a Firefox problem

Здравствуйте. Я установил сертификаты по инструкции, которая лежит на s.sber.ru/70VQ2B . После этого в мозилле не прогружается полностью окно входа на online.sberbank.ru, не видно содержимого фреймов (сейчас попробую сделать скриншот). В Microsoft Edge работа нормальная. Удаление сертификатов, перезапуск браузера и компьютера не помогли. На других компьютерах ещё не проверял. Посоветуйте, пожалуйста, что можно сделать. Windows 10, Firefox 153.0.3 (64-разрядный).

Google maps displays a map and then, a few seconds later the map goes black. I found an archive thread called "Google Maps suddenly displaying black" where it is suggested to use ctrl+F5 to bypass the cache. That solution works but then, a few seconds later: Boom, the map goes black.

Seems to me that when the page is refreshed by a script in the map that whatever gets downloaded corrupts the map and then when the refresh occurs, the map goes black.

What ever this "corruption is" Firefox fails to display the content correctly. I have killed my cache, disabled extensions, used troubleshooting mode, switched to the "auto" system theme etc. The key combo is the only way to temporarily recover the map. I should also point out that I see differences in the map UI, it looks like Google updated the UI in maps.

I have emptied cache, reset everything and I still get

Access Denied You don't have permission to access "http://www.cabelas.com/home" on this server.

Reference #18.cdd11102.1773077261.fdc87252

https://errors.edgesuite.net/18.cdd11102.1773077261.fdc87252

This is from Cabelas.com but I am getting it more and more from other web sites. American Airlines, Delta.com, etc. I accessed the help and did all the steps about fingerprinting and turning off "enhanced tracking protection" and nothing helps. Any ideas? Don't like the idea of using Chrome or Edge, but Firefox is almost unusable for me now. If I have to keep using another browser for the sites, may as well just use that one only.

I tried working with Earthlink support, but cannot get my mouse to work correctly in their webmail. This problem just started a couple weeks ago, and today it will not scroll at all. I opened the webmail in Edge and got it to work. There is a glitch somewhere.

Hi all,

By "extremely" I mean an all-caps extremely.

Some bulletpoints:

• Tried deleting stored data of affected websites
• Affects articles on e.g. science.org and pnas.org
• Tested troubleshooting mode
• Tested against Edge
• I noticed that the references (bibliography section) loads one by one, very slowly
• Hence maybe has to do with the integration of GetFTR by the affected journals
• Disabling tracking protection didn't work
• Only thing that "worked" (isn't a solution, really) is disabling all scripting and just using reading mode, using e.g. "||pnas.org^$stylesheet" in uBlock; doing that, the papers load in an instance

Example article: https://www.science.org/doi/10.1126/science.aeb1157

I first went to bugzilla, but read: "please consider checking Firefox Help instead of creating a bug", plus I don't know what technical stuff to submit.

If it isn't a configuration issue on my end, then I leave it in your good hands!

(The uploaded screenshot is taken in troubleshooting mode)

edited a typo

Firefox has just updated on my Windows 11 PC at around 1100 17/06/2026 and now I cannot access my Spanish banking online with Banco Sabadell.

When I try to log in I get a message saying 'the process cannot proceed because of security issues.'

I could log in prior to the update and I can still log in using Brave.

By process of elimination I deduced that it must be something to do with the update.

How do I resolve scrolling issues (unable to scroll) on many websites. AI recommendations of clearing browsing history and cache have not been effective. Scrolling is possible using Google Chrome.

After successfully using an AI image generation site (OpenArt.ai) for numerous months, I suddenly stopped being able to successfully upload images from my local hard drive into its image editor. All attempts created an "NetworkError when attempting to fetch resource (storage.googleapis.com)" error. I had made no changes to settings or permissions of any kind, but out of nowhere I cannot use function of that website through Firefox. Onlines searches suggested setting up a local network with Python, which is not something I'm familiar with, or that there were browser extensions identified as "Web Server for Chrome" the "Local File System" extensions, neither of which seemed to come up in browser extension searches through Firefox using those terms. Anybody got a fix easy enough to be walked through without learning new software?

Hi, since some weeks I'm unable to access some websites with Firefox, cause I get 403 errors, for instance https://www.bexley.fr/. It works well with Chrome on the same computer+same OS, or with a newer version of Firefox on W10 (same computer, dual boot), but with my W7 and Firefox 115.35.1esr I can't access them because of that error. Any idea how I could fix that ? All my computers on W7 and the same version of Firefox are concerned. Thank you.

Why am I suddenly receiving this error message when signing onto explore.org live camera feed. Error message is "Playback isn't supported on this device". i am able to play other videos on you tube,etc. How can I fix this?

Cannot log in to Xcel Energy web page after resent Firefox update: the error code is The requested URL was rejected. Please consult with your administrator.

Your support ID is fa42d3aa-1a9d-4b8f-a478-529a34e84924 Error 403 - Forbidden F5 site: ch2-chi

Other web sites work fine.

I am now getting this message when I try to search for things at Lowes.

" Access Denied You don't have permission to access "http://www.lowes.com/Search=bathroom%20vanity%20with%20sink" on this server. Reference #18.110ed217.1773095861.c4830d80 https://errors.edgesuite.net/18.110ed217.1773095861.c4830d80 "

This has just started recently. I do not have this problem using Google Chrome. All other searches (Amazon, Ebay, Safeway, Walmart, et.al. are ok. Just who exactly is edgesuite? I am running Firefox on Windows 7.

Content Security policy blocks essential scripts no matter what I do.

It's new Firefox installation, Troubleshoot mode, Enhanced tracking disabled, I'm not on VPN, can log into X.com in another browser just fine.

It's the reason #1 I don't use Firefox. I thought the issue would be fixed but it has been like this for long time.

Yet whatever I do, whatever I turn off this pops up:

Content-Security-Policy: The page’s settings blocked the loading of a resource (default-src) at https://abs.twimg.com/responsive-web/client-web/bundle.Conversation.721fc4aa.js because it violates the following directive: “default-src 'self'”

The screenshot is from Zen, but it uses Firefox and the issue is the same in Firefox.