Diễn đàn hỗ trợ Firefox

i have a dell laptop running windows 8. when i turn on and attempt to open firefox when an update is due, firefox will not open, even though i have it set for automatic updates. instead, i must go into internet explorer, search for mozilla firefox and reinstall to get the upgrade and update, then it finally opens. what needs to be done to correct this problem, as it has happened every time an update is signaled on my screen. i might be using firefox when i get a small box notifying me an update is available, but then firefox no longer opens and i cannot get the update without the above procedure.

I am currently using ff 35.0.1 and got a notification that ff36.0 is available. Then, I tried to update, for that I opened the About Firefox dialogue box, it shows "Checking for updates" and then shows " Restart Firefox to Update", I never give the consent to update firefox, but ff shows restart to update and when I click "restart" nothing happens. So I restarted manually, nothing has changed and no updates were installed. I hope I can solve this issue without reinstalling ff, but I am ready to reinstall ff if necessary, what should I do now?

I've just updated firefox to 36 stub, and now when I try to lunch it, it throws me:

getlogicalprocessorinformation kernel32.dll

and the program stops, so what should I do then?

Not sure if it was a firefox or a Yahoo update. There was a 'Get to know Firefox hello' on all startup screens. I do have the Yahoo toolbar but when I click on bookmarks, nothing comes up. How do I get all my bookmarks to show up again? Seems that a lot of Firefox updates, these things happen. Help.

Firefox will download update, and then 30 minutes + to apply the update. I have closed FF a couple of times already without completing the update process because it took too long

Всем привет. После обновления браузера вкладки не сохраняются на панели закладок: закладки добавляются (рис.11), но после перезапуска браузера панель снова чистая и без добавленных закладок(рис.12). Как исправить?

I have tried starting Firefox in safe mode and it still locks up. At first I could not access Yahoo mail, now it is starting to happen on other sites with no pattern. It is Windows 8.1 and Firefox 36.0.1.

I only updated my Firefox because I got messages saying I should do this to make it work better. Now all I have is a big headache, I have already wasted hours trying to figure out this whole new system. Like, where did my bookmarks go, and how do I even access them when I get them back installed. You Firefox people are really full of it, I never wanted a "new" system. Why can't you just leave a basic system for us old people that do not want to learn a new system every time you want to fill it up with new gizmos and bells and whistles? I guess I have to go back to using internet explorer, thanks for wasting my time.

These problems started when upgraded to version 36. Each time there were newer upgrades while still in version 36, for example; when I check for a newer version in Help/About/check for updates, there have been 4 sub-upgrades 36.0.1, 36.0.2, 36.0.3, 36.0.4.

When I was asked to restart after it downloaded the upgrades, it closes my browser and then about 30 seconds later, the crash reporter comes up. This never happened before and is getting to be a concern at this point.

Firefox has been my browser of choice for about 6 years. On 3/16 /15 it stopped working. I tried all of the suggestions. I then completely uninstalled Firefox and Mozilla Maintenance. I restarted and checked my disks and memory. All other browsers: IE, Safari, Chrome & Opera work fine. I installed from Firefox Setup 36.0.3.exe this morning. Same problem. Works for about 5 minutes and then hangs.

Firefox hangs. Doesn't give a clean crash. Doesn't give report. Cannot restart. Removed completely (even Mozilla Maintenance) and re-installed: same problem.

What can I do?

I just upgraded today to V36.0.4 and the plugin (LegaSuite Printer) that I need for 2 web applications that my office uses is no longer available with the new version. I get the following message: a plugin is needed to display this content. I have tried searching for the LegaSuite printer plugin in the add ons area but it is not found. I tried to revert back to the older version of Firefox but the plugin is still not available. The employees who have not upgraded to the new version are still able to print from the web applications. Any suggestions on how to get LegaSuite back or another equivalent plugin?

The applying update message never finishes. There is no error message, just the unending spinning circle from hell. I've tried your suggestions with no success. I currently have Firefox version 36.0.1. I've never before had problems updating to newer versions. My operating system is windows 7.

Plugins: I get contradictory messages about Adobe Reader. One says it is vulnerable and has been disabled; another says it is up to date. My only active plugins are Shockwave Flash 17.0.0.134 and QuickTime Plug-in 7.7.5. Several other plugins are disabled such as OpenH264 Video Codec provided by Cisco Systems, Inc, whatever the hell it is.

I have been trying for two weeks to get the new version of Firefox on my computer. Every time I download it it seems to work just fine but when I fire up my computer the next day it has reverted to an older version of the browser.

I have allowed via anti virus and firewall. But cannot get past this message. I have used mozilla for years but just recently it started to act up. i.e.would not connect to certain sites (no problem earlier)

I have lost all homepage tabs, add-ons, cookies, last pass info, etc. Last security update was April 7 2015. Not sure it is relevant, but at least coincidental w/ occurrence of my problem Can I recover?

I looked at "synch" but not sure it applies to me. Using only 1 laptop with Windows 7.

Thanks!

I had been using numerous sites where I my username and password was appropriately retained using Firefox 36.0.4. With the update to 37.0.4, all this failed. My stored usernames and passwords failed. Deleting these credentials would not work - I would enter them, the dialogue about whether to store these would flash in the upper left of the browser window, and I would be asked for my credentials again. Happened on multiple sites on different servers. Deleting profile and reinstalling V37.0.4 did not fix. The only solution was to scrub out V37.0.4 and reinstall the prior V36.0.4. How to communicate this to the Firefox developers.