Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi

Adware hidden in Firefox Account

I recently observed that when I visit a certain page (not a website, but a certain page in the website), it seems to be attempting to load flashing the "X" repeatedly. Af… (xem thêm)

I recently observed that when I visit a certain page (not a website, but a certain page in the website), it seems to be attempting to load flashing the "X" repeatedly. After a few seconds it stops and within 10 seconds I am then redirected to a scam survey website asking me how satisfied I am with my internet provider. I immediately assumed the worst and ran McAfee scans, cleared cache, Malwarebytes free trial scans and no joy.

Then I logged into another computer and loaded up the same page. Please note instead of logging into Firefox and clicking on my bookmark, I simply went to the website, logged in and went to the page. It is the same link in the end. Nothing happened. I thought it was something wrong with my PC at this stage.

I then decided to log into Firefox to see if that would yield different results. I logged in on the other computer that had not presented the spam yet. I clicked the bookmark and it did it. The spam page loaded. From this I understand whatever is causing the problem is in my Firefox Account data.

I then immediately logged out of Firefox on the second computer, uninstalled it and then redownloaded it. Without logging in, the spam still comes up. I am lost. Neither McAfee, Malwarebytes or AdwCleaner find it.

The link for the spam is different every time, usually ending in ".xyz".

Before the spam was present, the page always had a normal padlock beside the URL. Now,sometimes not always, when the spam is going to come up it has an orange warning symbol and say some elements are not secure, and it says something about images.

The page it occurs on is on eBay, and I have used this site no problem for years. It only occurs on my regional message page specific to my country, not on the message page on "ebay.com".

Any help greatly appreciated.

Asked by g474 3 tuần trước

Last reply by jscher2000 3 tuần trước

An error occurred during a connection to home.packagesear.ch. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECO

This is the message that I receive when I click on the Firefox icon: Secure Connection Failed An error occurred during a connection to home.packagesear.ch. SSL received a… (xem thêm)

This is the message that I receive when I click on the Firefox icon:

Secure Connection Failed

An error occurred during a connection to home.packagesear.ch. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by espina7 1 tháng trước

Last reply by FredMcD 1 tháng trước

Crashing crashing crashing. Tried all instructions. Deleted all folders. Uninstalled. Rebooted and then reinstalled. NADA.

Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 71.0.0.7275 Application Timestamp: 5de4f320 Fault Module Name: fir… (xem thêm)

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	71.0.0.7275
 Application Timestamp:	5de4f320
 Fault Module Name:	firefox.exe
 Fault Module Version:	71.0.0.7275
 Fault Module Timestamp:	5de4f320
 Exception Code:	c0000005
 Exception Offset:	0000000000011579
 OS Version:	6.1.7601.2.1.0.256.48
 Locale ID:	1033
 Additional Information 1:	2544
 Additional Information 2:	25449d3bb174a5a3235cd4834357e789
 Additional Information 3:	20d4
 Additional Information 4:	20d46540fac115652f26a3af0f46a187

Asked by Deeeee 5 tháng trước

Last reply by rjt69 5 tháng trước

  • Đã lưu trữ

Can I reset my password and not loose my bookmarks?

My old laptop died, and I can't remember my password. Can I reset my password without loosing my bookmarks?? That's the whole reason I would need to sync in the first pla… (xem thêm)

My old laptop died, and I can't remember my password. Can I reset my password without loosing my bookmarks?? That's the whole reason I would need to sync in the first place.

Asked by paganb 1 năm trước

Last reply by chiron 11 tháng trước

  • Đã lưu trữ

My confirm email is in code and I cannot decipher it. What do I do now?

My "Finish Creating Your Account' email is in code so I cannot confirm my email or do what ever it is directing me to do. Note: I have had to sign in with a different ema… (xem thêm)

My "Finish Creating Your Account' email is in code so I cannot confirm my email or do what ever it is directing me to do. Note: I have had to sign in with a different email to be able to send an email for support. Colin

Asked by Hollow-Colin 11 tháng trước

Last reply by Wesley Branton 11 tháng trước

  • Đã lưu trữ

I down loamy bookmarks/history disapear & come back when I enter via login with username email sent wby FF How to fix?

I downloaded FF again because my Ff history was disappearing & maybe that interfered with my FF. I can only get my FF history & bookmarks back by logging in wit… (xem thêm)

I downloaded FF again because my Ff history was disappearing & maybe that interfered with my FF. I can only get my FF history & bookmarks back by logging in with the link sent with am email telling me my user name but not instantly. I changed my password which may or may not be relevant. I have the latest Kaspersky & a 2 year old Dell XPS

Asked by jPendragon 11 tháng trước

Last reply by FredMcD 11 tháng trước

  • Đã lưu trữ

Websites blocked; security connection failed message is SEC_ERROR_BAD_SIGNATURE, therefore need a quick solution or discontinue using Firefox

More and more of my favorite websites are blocked, so increasingly having to use MS Edge as a default browser. It is very frustrating so a solution would be most welcome.… (xem thêm)

More and more of my favorite websites are blocked, so increasingly having to use MS Edge as a default browser. It is very frustrating so a solution would be most welcome. I can't even use this Mozilla help website so have had to use MS Edge to convey this message.

Asked by DonJScott 12 tháng trước

Last reply by FredMcD 12 tháng trước

  • Đã lưu trữ

Firefox has deleted all my extension data/settings after update

I just installed the latest Firefox update (67) and when the browser restarted I noticed no web pages were loading. It turned out this was because my uBlock Origin and uM… (xem thêm)

I just installed the latest Firefox update (67) and when the browser restarted I noticed no web pages were loading. It turned out this was because my uBlock Origin and uMatrix extensions had been completely cleared of ALL data, including their default/pre-defined rules.

All of my extensions data seems to have been cleared. The extensions are still installed, but their settings/data are completely gone.

This is EXTREMELY frustrating.

Does Firefox make backups or anything before it attempts an update? Is my extension data/settings recoverable somehow?

Come on, Mozilla, what are you doing to Firefox recently?!

Asked by wonka 1 năm trước

Last reply by WestEnd 1 năm trước

  • Đã lưu trữ

firefox crash

I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem. The firefox v.65 crash ,… (xem thêm)

I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem. The firefox v.65 crash , usually after 3o mins, when I have the new brought photoshop elements 2019 program running in the background. After crashed I try to restore the tab. However, firefox crash again right after restart and restore the tab. If I keep trying to restore the tab. The firefox has no response and freeze. A error message come out " video driver failed to restart ....... Sometime the computer get into blue screen and die. i find that the problem also happen with Microsoft Edge browser too. I google the possible issue of the crash and get some information regarding the crash. It may be cause by the photoshop element face detection feature use too much memory to run the program or the program has memory leak problem that cause firefox crash.

I did check my computer RAM memory and PC window system files. they did not show any error. I refresh firefox and reinstall my video driver. However, it make no change of the crash situation. The firefox crash and Blue screen die issues only happen if I run my photoshop element and premier 2019 program at the same time. Adobe support said that it was not photoshop element program problem for the firefox crash.

I want to find out what is the root problem of the crash and how to fix it. I also want to know any known issue firefox crash assoicated with photoshop elements program.

5 Firefox crash Report ID Date Submitted bp-3bc9dd4d-ad04-43de-be4d-3f3270190310 09/03/2019, 6:42 p.m. View bp-387f17b9-0e9e-4d8e-a824-3a2b70190309 08/03/2019, 5:28 p.m. View bp-77e7b317-33cf-44b2-9a1d-868080190309 08/03/2019, 5:13 p.m. View bp-133e4f96-b678-49ce-bac7-b5d1c0190309 08/03/2019, 5:11 p.m. View bp-1435fdb6-debd-49cf-8616-c222e0190226 25/02/2019, 10:52 p.m.

please let me know if someone know the answers Thanks

Asked by lchow192 1 năm trước

Last reply by FredMcD 1 năm trước

  • Đã lưu trữ

can't log in you said sent me an email nver got on any device

getting an error in my kaspersky vulnera bility scan due to firefox problem.. i would update if i could. i already have firefox focus on my i phone. your site keeps gi… (xem thêm)

getting an error in my kaspersky vulnera bility scan due to firefox problem.. i would update if i could. i already have firefox focus on my i phone. your site keeps giving me the runaround. claims my password was not correct. your site claims to have sent an email password reset to my email.. have not received on any device.. spam or otherwise.

Asked by michaelleecarter 1 năm trước

Last reply by FredMcD 1 năm trước

  • Đã lưu trữ

Firefox crashes

In many pages, always show me this message: "Wow! Your tab just failed." What should I do? This is a lot of codes-problems of Firefox. bp-9fe1e71e-3f59-4271-aac0-548ff019… (xem thêm)

In many pages, always show me this message: "Wow! Your tab just failed." What should I do?

This is a lot of codes-problems of Firefox.

bp-9fe1e71e-3f59-4271-aac0-548ff0190322 22/03/2019 16:52

bp-1cfd43c6-dced-4da3-b26d-9d5f80190322 22/03/2019 16:51

bp-fb2967b8-6ab3-4702-a5e2-5b6430190322 22/03/2019 16:47

bp-f7771b7f-8ba8-42b8-ac86-f4cd20190322 22/03/2019 16:47

PD: Sorry for my bad English, I'm Spanish

Asked by DrPingas 1 năm trước

Last reply by FredMcD 1 năm trước

  • Đã lưu trữ

Each time firefox is updated I keep getting Firefox Not Responding

Each time Firefox is updated I keep getting Firefox Not Responding, and this happens EACH time there is an update. Refresh does not help. New tabs open up very slowly AFT… (xem thêm)

Each time Firefox is updated I keep getting Firefox Not Responding, and this happens EACH time there is an update. Refresh does not help. New tabs open up very slowly AFTER getting Not Responding. Changed performance settings with no change. I do not have any add-on. This is truly very disruptive. If I could figure out how to import all of my saved web pages I would stop using Firefox and use Edge. As of today I HAVE NOT received any answers on how to correct this problem from Mozilla

Asked by RobN1 1 năm trước

Last reply by FredMcD 1 năm trước

  • Đã lưu trữ

After the latest update, I am unable to click on certain buttons.

After the latest update (Firefox 66.0), I can access all websites but there are certain options or buttons within some of those websites that I cannot click on.

Asked by kcarper 1 năm trước

Last reply by FredMcD 1 năm trước

  • Đã lưu trữ

Why can't I access my bank account on your site?

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your upda… (xem thêm)

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your updates. How can I fix this issue? I can access my account from other sites, just not yours.

Asked by majean19 1 năm trước

Last reply by FredMcD 1 năm trước

  • Đã lưu trữ

all my bookmarks have disappeared

All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Whe… (xem thêm)

All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Where did they go? WHY did they go? I want them back.

Asked by Tirsh 1 năm trước

Last reply by FredMcD 1 năm trước

  • Đã lưu trữ

Need to sign in to firefox, but the Sign in button is doing nothing (about:preferences?entrypoint=menupanel#sync)

On about:preferences?entrypoint=menupanel#sync , The button is not functioning and I can't find any other way to sign in to firefox???

Asked by wadoods 1 năm trước

Last reply by FredMcD 1 năm trước

  • Đã lưu trữ

After updating firefox to the latest version on mac, I'm unable to access my preferences

Everything else seems to be fine but when I click on preferences, it does nothing. I've restarted my mac several times, updated my mac to the latest software and deleted … (xem thêm)

Everything else seems to be fine but when I click on preferences, it does nothing. I've restarted my mac several times, updated my mac to the latest software and deleted and reinstalled firefox several times as well. Is there anything that can do or install for me to access my preferences?

Asked by Eleshia 1 năm trước

Last reply by FredMcD 1 năm trước