I can’t find the security code. Where do I find it?
I changed my password and did not receive a security code.
Firefox
All passwords on desktop disappeared available on android but will not sync
Today for no reason all my saved passwords on my desktop Firefox browser have disappeared. Fortunately on my android phone they all still exist. I have tried to sync and … (xem thêm)
Today for no reason all my saved passwords on my desktop Firefox browser have disappeared. Fortunately on my android phone they all still exist. I have tried to sync and on Android it confirms sync has happened but the passwords will still not show on the desktop browser. Only new passwords now entered are being recorded.
I have never had this problem ever and have done nothing today that would cause this to happen
I have the most recent FF 66 and up to date Windows 10
Any suggestions welcome please.
login saved lost
I have exactly the same problem found here: https://support.mozilla.org/en-US/questions/1261967 BUT, I'm using firefox 67.0.2 on linux (opensuse leap 15.0) and I have no … (xem thêm)
I have exactly the same problem found here: https://support.mozilla.org/en-US/questions/1261967 BUT, I'm using firefox 67.0.2 on linux (opensuse leap 15.0) and I have no antivirus running. Also the workaround does not fix the problem. I tried to rename the logins.json corrupted into logins.json (I think the file is still ok, since I looked inside with a text editor (Kate) and I found all my saved "hostname"). No way to reload my saved logins into firefox. Every time I restart firefox with the correct logins.json (the old one renamed) it does not connect to sync and it told me to re-connect to sync. Then, it rename the logins.json and create another file with no saved logins. Please help Thanks
i installed win 10 system,then download firefox and install firefox,but it can't login to my firefox account.
i installed win 10 system yesterday, when i use win 7 system,firefox account work normal, after i change to win 10, i installed latest firefox, but firefox account can't … (xem thêm)
i installed win 10 system yesterday, when i use win 7 system,firefox account work normal, after i change to win 10, i installed latest firefox, but firefox account can't login. and Adblock Plus's Filter list also can't update.
Linux & Mac computers not syncing bookmarks but show both FF sessions
If I display Firefox Accounts under sync in preferences, each computer shows the other's session, and each indicates the correct time of the other's sync. But the bookmar… (xem thêm)
If I display Firefox Accounts under sync in preferences, each computer shows the other's session, and each indicates the correct time of the other's sync. But the bookmarks are not being transferred between the two. The Linux computer (running Quantum 67.0) has not been used for awhile, but it has a big buildup of bookmarks that need to be transferred to the Mac (67.0.2). Both machines have probably 10's of thousands of bookmarks organized in a complex nested hierarchy.
The Mac and a second Mac (also 67.0.2) are syncing bookmarks with each other correctly.
I got a verify email about using my gmail to sign in to firefox which I didn't do.
Hi, I got an email saying my gmail address was used to sign into firefox, from somewhere in Tanzania? Is this a phising scam? Email says it's from accounts.firefox.com. T… (xem thêm)
Hi,
I got an email saying my gmail address was used to sign into firefox, from somewhere in Tanzania?
Is this a phising scam? Email says it's from accounts.firefox.com.
Thanks, Geoffrey
I no longer have access to my email on file, and it's asking me to verify my login??!!
Please help! I closed my business and no longer pay for domain services therefore no longer have access to my email address but I need to access my data I have critical s… (xem thêm)
Please help! I closed my business and no longer pay for domain services therefore no longer have access to my email address but I need to access my data I have critical stuff in my Firefox sync account. I obviously know my password and email but I can't click the link in the email because obviously it won't be delivering. Thoughts?
Can I reset my password and not loose my bookmarks?
My old laptop died, and I can't remember my password. Can I reset my password without loosing my bookmarks?? That's the whole reason I would need to sync in the first pla… (xem thêm)
My old laptop died, and I can't remember my password. Can I reset my password without loosing my bookmarks?? That's the whole reason I would need to sync in the first place.
My confirm email is in code and I cannot decipher it. What do I do now?
My "Finish Creating Your Account' email is in code so I cannot confirm my email or do what ever it is directing me to do. Note: I have had to sign in with a different ema… (xem thêm)
My "Finish Creating Your Account' email is in code so I cannot confirm my email or do what ever it is directing me to do. Note: I have had to sign in with a different email to be able to send an email for support. Colin
Master password pop-up appears every browser start-up
No problems before I signed up for an account to use Firefox Send. Immediately after that I started to get an annoying pop-up window asking for my master password immedia… (xem thêm)
No problems before I signed up for an account to use Firefox Send. Immediately after that I started to get an annoying pop-up window asking for my master password immediately on browser start.
I want to be able to browse sites without entering a password, and I also want to continue using a master password but only for sites which require a log-in.
I deleted my Firefox account in the hopes that would fix the problem, but the pop-ups keep coming.
I tried unchecking "ask to save logins and passwords for websites" in preferences but that didn't work.
I have not deleted my saved log-ins and tried a new/clean browser because I spent a long time getting all my add-ons and log-ins set up and I don't want to have to reinstall everything, and I am concerned that if I save my profile that it will just re-install the problem.
Well I am having trouble in signing in with the Firefoox Account
I previously some months back enabled the two step verification on my Firefox Account. I had my mobile access that time but I do not have now. I know the password and lin… (xem thêm)
I previously some months back enabled the two step verification on my Firefox Account. I had my mobile access that time but I do not have now. I know the password and linked Gmail which is my own and I need help from respective Mozilla Firefox personnel to solve this issue. I have my GMAIL id all on my access and I can do verification about that.
Some add-on information was lost after a crash
So a while ago I accidentally put my PC into hibernate mode, after waking it back up the PC proceeded to crash. (This has been a problem with my PC since I got it. Still … (xem thêm)
So a while ago I accidentally put my PC into hibernate mode, after waking it back up the PC proceeded to crash. (This has been a problem with my PC since I got it. Still don't know why it can't go into hibernate mode without it crashing but this is not the issue right now.)
Anyway after the crash, I log back in and everything for the most part is fine, except Firefox. I had firefox open when it crashed, so I expected it to be effected, but for some reason a lot of my add-on data just disappeared. For instance, a lot of tabs opened up as if I got the add-on for the first time, which can't be right. Stylish lost its webpage edits, Reddit Enhancement Suite's setting information got reset, the theme I was using wasn't active and I had to turn it back on, and the toolbar(not sure what you call it) had reset back to the default appearance with the flexible space and what not. I want to get back the firefox information before the crash. I would think firefox sync would fix this but it didn't. I'm very confused on why this happened.
How do I recover login data from another device?
After an update of Firefox, I lost all my login data on my computer. I noticed that there is a corrupt login file (logins.json.corrupt) but it is 0 bytes, empty. I have m… (xem thêm)
After an update of Firefox, I lost all my login data on my computer. I noticed that there is a corrupt login file (logins.json.corrupt) but it is 0 bytes, empty. I have my login data on my phone, I stopped sync so that I don't lose that. How do I recover login data from connected (android) device? I could not find if I can retrieve login file from android device or not, I believe it is only accessible through the app.
Different homepages for different devices
I am trying to setup custom startpages that I am creating using HTML5/CSS/JS. Issue is I am doing this in multiple devices that I have Firefox Sync on. Those devices are … (xem thêm)
I am trying to setup custom startpages that I am creating using HTML5/CSS/JS. Issue is I am doing this in multiple devices that I have Firefox Sync on.
Those devices are Manjaro (Linux) and Windows 10. Thus their directories and such differ vastly.
I setting the homepage to be `/home/arszilla/.config/mozilla-firefox/HomePage/index.html` on Linux, whereas on Windows it is `C:\Users\Arslan\Documents\Mozilla Firefox\HomePage\index.html`. However due to the sync this gets overwritten constantly.
Is there a way for me to keep Linux's homepage intact while the same is done for Windows? So Linux has its own 'non-synced' homepage, while Windows has its own 'non-synced' homepage?
Thanks in advance.
Based on GDPR guidelines, How do i request to completely delete my account information including email addresses from firefox database.
I have long authentication app. I have lost my recovery codes as well. I am unable to login to my account. I requested to delete my email account so that i can create new… (xem thêm)
I have long authentication app. I have lost my recovery codes as well. I am unable to login to my account. I requested to delete my email account so that i can create new firefox account using the same email. But there is no way stated anywhere about this.
Hence, based on GDPR i would like to instruct Firefox to delete my entire account information including emails data etc. Need assistance on this how do i request for the same.
Thank you
cannot create sync account, email returned error
My first attempt to create this sync account was with a new alias address that had not propagated through yet. but it has now and is fully functional, but I still get the… (xem thêm)
My first attempt to create this sync account was with a new alias address that had not propagated through yet. but it has now and is fully functional, but I still get the 'red box' error: "Your email was just returned. Mistyped email?"
I tried refreshing the page and starting over. Didn't work. Did you guys stash that email on some "bad email" list because of the initial bounce?
Thanks, Paul
Deleted passwords on desktop by accident; I have a copy left on my android device, how can I recover them? either sync to a new account or export them.
I deleted passwords on desktop by accident, which was obviously my firefox account copy; I have a copy left on my android device which is not synced still, how can I reco… (xem thêm)
I deleted passwords on desktop by accident, which was obviously my firefox account copy; I have a copy left on my android device which is not synced still, how can I recover them? I don't want to try sync in-case it deletes my only copy, ive had unsuccessful attempts at rooting my phone for the files which is why im asking if i can just sync them to a new account? android 7, firefox 61. Thank you
Why does firefox sync does not sync my bookmarks?
I've recently bought a new laptop. On my old laptop I used Firefox and synced my bookmarks. Now I login on my new laptop and try to sync the bookmarks from my old laptop … (xem thêm)
I've recently bought a new laptop. On my old laptop I used Firefox and synced my bookmarks. Now I login on my new laptop and try to sync the bookmarks from my old laptop but nothing shows up... Please help.
cannot login
hi i want to connect and sync to other computer or laptop but when i got and enter the Firefox Account authorization code if go back to login email and password