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  • Đã giải quyết

Pop-Ups

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, bu… (xem thêm)

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, but they immediately return.

Được hỏi bởi artyfitz 4 tuần trước

Được trả lời bởi James (doing minimal support) 4 tuần trước

  • Đã lưu trữ

Firefox 136 some overlay over main menu

Hi, I just installed the latest update (I think it's 136.0.2). I guess I skipped some/several versions. Suddenly my main menu isn't workin anymore (clicking it with the m… (xem thêm)

Hi, I just installed the latest update (I think it's 136.0.2). I guess I skipped some/several versions. Suddenly my main menu isn't workin anymore (clicking it with the mouse, that is) There is some overlay which I can't find out, how to remove. Even the Minimize/Maximize/Close buttons don't have any function. Luckily I can still access the menu via keyboard shortcuts. How can I remove that overlay bar ... or did I catch some malware ?

Được hỏi bởi heinzi.tuberkel 7 tháng trước

Lần cuối trả lời bởi TyDraniu 7 tháng trước

  • Đã lưu trữ

Ancestry.com running within Firefox on Windows 11 has scrollbar problems?

When working hints on Ancestry.com, under certain conditions a second scrollbar is generated to the immediate left of the right hand scrollbar. This second scrollbar is … (xem thêm)

When working hints on Ancestry.com, under certain conditions a second scrollbar is generated to the immediate left of the right hand scrollbar. This second scrollbar is used to move downward in the hint compare area on the right hand side of the open page. When running under Firefox on Windows 11 systems "this second scrollbar is not there"! Everything works fine using any other browsers (EDGE, Chrome, Brave), but not Firefox! Works fine on Windows 10 systems. I have tried this on 3 different Windows 11 computers with the same failed results.

Được hỏi bởi showreba 8 tháng trước

Lần cuối trả lời bởi markwarner22 8 tháng trước

your message is wrong!?!??!

hej, you write oh dear, no print is possible :-((( but you write to me, that I have win10... but it is a new machine with win 11...and firefox does not work, i cant … (xem thêm)

hej, you write oh dear, no print is possible :-((( but you write to me, that I have win10... but it is a new machine with win 11...and firefox does not work, i cant se my mails?!?!!?

Được hỏi bởi asbjorn1 5 tháng trước

Lần cuối trả lời bởi James (doing minimal support) 5 tháng trước

Unwanted Pop-ups

I keep getting what appears to be notification (of news items?) popping up in the lower right hand corner of my screen. Is this a function of Firefox and if so can I dis… (xem thêm)

I keep getting what appears to be notification (of news items?) popping up in the lower right hand corner of my screen. Is this a function of Firefox and if so can I disable it?

Được hỏi bởi folk.singer25 1 tháng trước

Lần cuối trả lời bởi James (doing minimal support) 1 tháng trước

  • Đã giải quyết

Obtrusive Pop-up

Very often while navigating around the website of a tool I use, I get an intrusive pop-up in the lower right corner. A screen shot is attached. I first approached the w… (xem thêm)

Very often while navigating around the website of a tool I use, I get an intrusive pop-up in the lower right corner. A screen shot is attached.

I first approached the website owner, but they explained it's a browser issue, no a website issue. They did, though, suggest that clearing cookies and cached might help ... But it didn't.

Is there any way to suppress that?

Được hỏi bởi BillTreloar 2 tháng trước

Được trả lời bởi Paul 2 tháng trước

  • Đã lưu trữ

Changing "Automatic Zoom" to a default setting in PDF viewer

Is there a way to set a default zoom for the firefox pdf viewer? The Automatic zoom has no toggle, and all pages open up as HUGE and I have to manually choose the zoom %.… (xem thêm)

Is there a way to set a default zoom for the firefox pdf viewer? The Automatic zoom has no toggle, and all pages open up as HUGE and I have to manually choose the zoom %. This is tedious and takes up time as I open many documents a day.

Được hỏi bởi robbin.taylor 9 tháng trước

Lần cuối trả lời bởi markwarner22 9 tháng trước

Feedback - Sidebar - Notifications

I just received a toast from a sidebar app. Unsolicited notifications are the fastest way to get me to dump your app. I recommend Mozilla implement user-level control to … (xem thêm)

I just received a toast from a sidebar app. Unsolicited notifications are the fastest way to get me to dump your app. I recommend Mozilla implement user-level control to disable notifications from sidebar apps. In theory, Mozilla is already supposed to be respecting my preferences on notifications. I have authorized notifications from only one website, and it wasn't the one for which I received this notification. There's a disconnect there.

Được hỏi bởi nflowers 2 tháng trước

Lần cuối trả lời bởi James (doing minimal support) 2 tháng trước

  • Đã lưu trữ

windows automatically maximizing

When I am working with several open applications I sometimes need to slide the browser window over to I can see both open apps at once. Now when i pull the browser window… (xem thêm)

When I am working with several open applications I sometimes need to slide the browser window over to I can see both open apps at once. Now when i pull the browser window partially off screen to the right it bounces back at full size. This is frustrating and time consuming to resize again. is there a setting to turn this feature off?

Được hỏi bởi lpmax 9 tháng trước

Lần cuối trả lời bởi lpmax 9 tháng trước

  • Đã lưu trữ

What is the "startup cache"?

The Help is recommending clearing the startup cache, but I don't know what that is so I can't decide if it's something I want to do. Is it the same place that stores all… (xem thêm)

The Help is recommending clearing the startup cache, but I don't know what that is so I can't decide if it's something I want to do. Is it the same place that stores all my cookies and other saved material, or is it something different? If it's different, what does it store and why would clearing it be useful?

Được hỏi bởi Kulindahr 10 tháng trước

Lần cuối trả lời bởi Kulindahr 10 tháng trước

  • Đã lưu trữ

"Sign documents online"

I keep getting a pop-up for"sign documents online" in my Firefox browser. Several others have reported the same. It overlays the browser content so I can't use Firefox … (xem thêm)

I keep getting a pop-up for"sign documents online" in my Firefox browser. Several others have reported the same. It overlays the browser content so I can't use Firefox at all. My only option seems to be to uninstall Firefox and use a different browser. Is there a fix?

Được hỏi bởi PickerDad 6 tháng trước

Lần cuối trả lời bởi Agent virtuel 6 tháng trước

  • Đã lưu trữ

VPN is not working on my laptop

(Title): VPN is not working on my laptop (Description): Hello, I installed a VPN on my laptop, but it is not working. I cannot connect to any servers. I have tried res… (xem thêm)

(Title): VPN is not working on my laptop

(Description):

Hello, I installed a VPN on my laptop, but it is not working. I cannot connect to any servers. I have tried restarting my laptop and reinstalling the VPN, but the problem still exists. How can I fix this issue?

Thank you.

Được hỏi bởi nz8137343 8 tháng trước

Lần cuối trả lời bởi markwarner22 8 tháng trước

  • Đã lưu trữ

Xero - pdf no longer views in software

I use Xero accounting software and used to be able to view pdf within the software up until the recent update. Now it just sits with a spinning wheel. I've found that if … (xem thêm)

I use Xero accounting software and used to be able to view pdf within the software up until the recent update. Now it just sits with a spinning wheel. I've found that if I change the setting within Firefox to open the pdf within Firefox the issue is fixed in Xero. But then all pdf's open in Firefox instead of the usual Adobe. This breaks other workflows within my organisation as I need to email the pdf straight away when I download it, so my Windows was set with Adobe as the default for opening pdf's but now Firefox has taken that over. There does not appear to be any way to email the pdf from Firefox other than to save it and then find the file and email it from there which is very time consuming. I don't know what has changed in Firefox, but please can you fix it. I see I'm not the only person with this issue.

Được hỏi bởi diane43 8 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 8 tháng trước

Virus attached to Firefox browser

I suddenly started getting a flood of messages informing me of various security risks and that i needed to click a link to sort this out. Needless to say, I DID NOT click… (xem thêm)

I suddenly started getting a flood of messages informing me of various security risks and that i needed to click a link to sort this out. Needless to say, I DID NOT click any links. I am only getting these messages when I open Firefox. The messages all link to "securebotshield.co.in". I ran Malwarebytes but it does not pick up anything. I am running the latest version of Firefox on a Windows 11 machine. Please can you help me get rid of this menace?

Thanks

Được hỏi bởi MetalDragon 1 tháng trước

Lần cuối trả lời bởi James (doing minimal support) 1 tháng trước