Diễn đàn hỗ trợ Firefox

The page https://support.mozilla.org/en-US/kb/ai-chatbot lacks the list of data shared with the chatbot AI providers. It would be nice to know how it is done, how to review the data, and how pages can provide better data.

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by your organization." This is my home computer and is not being managed by any organization. When I click for more information, it gives me a screen with the following information:

Policy Name Certificates

Policy Value ImportEnterpriseRoots

                         true

If I could get more information on this suspected error, or how to correct it, that would be great. Thanks!

Hello. I bought the Williamston Inn. The old website was at Squarespace. I hired a new company to create a new website. I thought everything was going to seamlessly transfer...LOL. I then canceled and transferred hosting to GoDaddy. I have an issue only with Firefox where it says SEC Certificate Revoked. I am somewhat tech savvy, but this has me stumped. I have cleared cookies, history, cache and even asked both the Logo House and GoDaddy for ideas. Please help.

Since the update I've had a few issues, most I was able to fix but this one eludes me. Opening up various news sites I get the "Firefox prevented this page from reloading" error at the top and clicking allow does nothing. Anyone know how to get around this error? I'm not looking to totally disable the FF feature that prevents other pages from loading a different one, but just to browse the website after hitting 'allow'.

Thanks in advance.

I look at porn on my Android phone. I use Private Browsing to do so. Why are my Private Browsing addresses appearing as Firefox Suggest results that appear outside of Private Browsing as well? And why does Pornhub show me a personalized home page when I'm using Private Browsing? None of these pages are in my browser history because I've only accessed them via Private Browsing. But these "features" sort of defeat the purpose of it don't you think?

I've just switched from Chrome to Firefox and never had this issue with Chrome.

Malwarebytes keeps blocking Mozilla files that seem to originate from it's folder in my laptop as riskware. Is this something I should make exceptions for? Or is it riskware. I'm running Win 11

If I were to delete my Mozilla account, would I be automatically signed out of both my Mozilla account and my Mozilla Support account across all devices?

Also, when deleting my Mozilla account, is any and all information related to both my Mozilla account and my Mozilla Support account deleted?

I need help recovering my phones my settings my photos on my accounts and passwords have been changed on two devices by a person that was not supposed to be using any of my accounts including my Mozilla

Hi there!

I'm a long time user of Firefox, on and off since roughly 2004.

I just saw the Mozilla blog post about Anthony Enzor-Demeo taking over as Mozilla's CEO this morning and am writing here in an attempt to find a way to reach out to anyone within the Mozilla Foundation regarding the direction the Firefox application has been headed, and try to make myself and similar minds within the Firefox community heard about the changes that Mozilla has made to its policies and direction.

In February 27th of this year, Mozilla changed Firefox's ToS and Privacy Notices to incorporate legally binding policies for the application and strip it of its original privacy-first, open-source nature. This, while not a deterministic factor in how the application operates; illustrates a sudden, outward and hostile stance towards its existing user-base who is most commonly comprised of users dissatisfied with the lack of secure and private browser options available. Personally, I refuse to use Chromium-based web engines wherever possible and Firefox has been my one and only way to break from this "monopoly" of web engines.

Beginning to harvest user data for use by Mozilla and claiming ownership of any user content is immediately a massive breach of trust and contradicts what Mozilla as an organization has stood for since its inception. Going a step further to utilize this data to either be sold to advertisers as an asset, or to be used to train LLM's is exactly what I DON'T want to have happen with my data. I hate that this change happened and it massively reduced my trust in Mozilla and Firefox as a platform.

I never asked for this, Mozilla promised that it would never happen, and now I'm left betrayed by broken promises made with the express intent to turn a profit on my behalf as a user.

In Anthony's blog post, he mentions how AI has reshaped how people search, shop and make decisions in ways that were hard to see or understand. I outwardly disagree with this statement and feel as though AI has "infected" its way through society by brute force, being put in front of every user and shoved in every application. LLM's are not a catchall solution, do not help resolve issues in new and innovative ways, and are massively misused, causing excessive resource usage, gutting consumer markets, and decimating the tech industry by causing excessive amounts of data centers and global tech inventories to be purchased and built with no promise of delivery.

While I may want a fast, modern browser that is honest about what it does- I want that with no obscurity. I want a web engine that is open source, as lightweight and minimal in its design and coding as possible; and with no bureaucracy. I want to know how the engine works, to have the option to review its codebase front to back, to have my data stay as my data on my own local machine without providing it to a third party simply by using an application. Mozilla with its changes since February of this year have removed this as a possibility from their entire application suite.

I don't want AI in my browser- AT ALL. I have disabled it in every capacity that I can (frustratingly too, as these are all enabled by default and FORCE me to provide you my data without express consent.) and with every advancement Mozilla makes towards calling it "the future" and "the focal point", I lose trust. I don't want AI, I want the old privacy policy put back, and I really, well and truly and wholly, DO NOT WANT AI.

I NEVER ASKED FOR THIS, IT'S RUINING OUR LIVES, OUR SOCIETY, OUR PLANET, AND I WANT IT GONE.

Unless Mozilla stops this direction today, I will be seeking out new options, disallowing Firefox usage in any corporate environments within my jurisdiction, and actively informing friends, family and acquaintances of Mozilla and Firefox's fall from grace, and to utilize other user-centric options.

Thank you for your attention, have a great day, and I hope Mozilla can create action that will allow its users to trust it once again.

I come, trying to manage my disappointment and anger, to say only one thing: I love Firefox, it (still) has the best UX of any modern browser. And part of that is that it has NO AI malware built into it. The recent statements from the CEO regarding the implementation of AI into the browser is extremely disappointing, to the point of it feeling like a personal betrayal, and will only make me (and a lot of other people) just completely abandon it. And don't kid yourselves, your user base never was so low, and that user base only like this browser specifically because it has no malware built into it, because of the privacy and open nature you had before this debacle. You're shooting yourselves on booth feet and an arm with a shotgun. I don't trust you as a company anymore at all; you just achieved the complete opposite of what you said you wanted. If you just made use of reverse psychology and was that's your actual goal, congrats. This company quite literally couldn't have elected a worse person to be chief executive.

The only reason I have been using firefox all this time because it does not use ai features and has more trustworthy policies for user data. Given the recent ceo change and his opinions about ai features if it is true and ai is added I will stop using this browser and I know a lot of people will also do it.

For highly encrypted messages and sensitive information each time renewed or discovered for the first time cam be very intimidating for certain people. Based on the facts and past experiences, this has become extremely important to discuss and share knowledge with true and trustworthy people only to ours and others peace of mind and safety.

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even with only ONE active window, this very quickly uses all available memory (4gb) causing a full laptop crash.

More concerning is that CLOSING the worst instance of memory usage STILL leaves the single open page/tab open, so what exactly was the memory eating instance actually doing ???

I have included a screengrab of the many remaining instances of firefox in windows task manager AFTER closing the main culprit.

I have also included a screengrab of all the adblockers I use which I believed would limit unnecessary memory usage, but does not seem to be effective.

Many Thanks

I got an email supposedly from breach-alerts@mozilla.com that claims there are currently 3 data breaches and has this link to resolve: https://blrv1ly5.r.us-west-2.awstrack.me/L0/https:%2F%2Fmonitor.mozilla.org%2Fuser%2Fdashboard%2Faction-needed%3Futm_source=monitor-product%26utm_medium=product-email%26utm_campaign=monthly-report-free-us-scan-no-exp-yes-breach-resolved-no%26utm_content=resolve-exposures-us/1/01010195ceba1024-6e3f74fe-119a-4e2e-9033-398671a830d9-000000/DDeGOTLjROOXCCk2fJvXJbdefc4=419

This seems like a phishing email, is it legit? Should I find another browser?