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  • Đã khóa

make secondary email primary when primary becomes unavailable

What is apparently the official Firefox policy is incredibly dumb: They provide users with that ability to add secondary email addresses, recovery codes, and authentific… (xem thêm)

What is apparently the official Firefox policy is incredibly dumb:

They provide users with that ability to add secondary email addresses, recovery codes, and authentification, BUT they REQUIRE access to the primary email address to make the secondary email address primary.

IF the primary email address is unavailable, the secondary email addresses, recovery codes, and authentification are completely useless for making the secondary email address the primary one.

This supposedly provides "enhanced security".

Pro Tip: If you deny ALL internet access, you will be very secure on the internet.

Not very useful, but..

Genuinely astonished that Firefox Support thinks this is not insane.

Được hỏi bởi dkmozilla 1 ngày trước

Lần cuối trả lời bởi Denys 1 ngày trước

  • Đã giải quyết

Hotmail - Outlook site page does not load

I can not access my Outlook/Hotmail account in FireFox. I get a plank page. I have never had this problem before. I have no problem loading it in other browsers. Did … (xem thêm)

I can not access my Outlook/Hotmail account in FireFox. I get a plank page. I have never had this problem before. I have no problem loading it in other browsers. Did something change? How do I correct this problem?

Được hỏi bởi Packtraveler 4 ngày trước

Được trả lời bởi jonzn4SUSE 3 ngày trước

  • Đã giải quyết

Can't purge obsolete bookmarks

I am used to having a Firefox for my personal Mozilla account, bookmarks and sessions, and Firefox Developer Edition to be logged in my work account, where I could use ev… (xem thêm)

I am used to having a Firefox for my personal Mozilla account, bookmarks and sessions, and Firefox Developer Edition to be logged in my work account, where I could use everything I need to work in a separate environment.

Recently I changed a job. Logged out past-job@mail.com from Firefox Developer Edition, logged in with present-job@mail.com and... I still can see old bookmarks.

- I cleared history and new bookmarks: nothing
- went to about:preferences#privacy and clear all the data: bookmarks still there
- tried Help > More troubleshooting information > Refresh Firefox…: all the same
- reinstalled firefox@developer-edition with brew: nah
- eventually, logged out from presetn-job@mail.com in Firefox Developer Edition and personal@mail.com in Firefox; uninstalled both, deleted everything related to "mozilla" and "firefox" was able to find in my system: unsuccessfully

The last thing I didn't try yet is burning my laptop in favor to a new one.

Where are those bookmarks? Why nothing is helping?

Được hỏi bởi kosachemoto 2 tháng trước

Được trả lời bởi kosachemoto 1 tuần trước

  • Đã giải quyết

Cannot open my cart nor add items to my cart on a particular. Chrome can do it.

Cannot open my cart nor add items to my cart on https://www.guitarcenter.com/Black-Friday-Electric-Guitar-Deals.gc?filters=categories.lvl0:Guitars&icid=LP12589#pagina… (xem thêm)

Cannot open my cart nor add items to my cart on https://www.guitarcenter.com/Black-Friday-Electric-Guitar-Deals.gc?filters=categories.lvl0:Guitars&icid=LP12589#paginationTopAnchor I can take that same URL and immediately open it using Google Chrome.

Được hỏi bởi Jan Miller 2 tuần trước

Được trả lời bởi Denys 1 tuần trước

  • Đã khóa

Nord Pass?

I am using Dashlane for password protection. I have purchased The Nord VPN and now Nord wants to install NordPass seemingly for password protection. I don't want that so … (xem thêm)

I am using Dashlane for password protection. I have purchased The Nord VPN and now Nord wants to install NordPass seemingly for password protection. I don't want that so what do I do now?

Được hỏi bởi Kevin Flynn 1 tuần trước

Lần cuối trả lời bởi mattc 1 tuần trước

  • Đã giải quyết

Cannot access Shopify editor

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, … (xem thêm)

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, the most updated version of Firefox installed etc. Does work in Chrome. Shopify support are not able to isolate the issue. Any ideas what the issue is? And how to fix it?

Được hỏi bởi thekingis 2 tuần trước

Được trả lời bởi Denys 2 tuần trước

  • Đã khóa

how to access my firefox account when email is already changed without a secondary email on account?

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old… (xem thêm)

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old email was disabled. When I try to add now Firefox send a code to my old email which I have no access to. The extension of the email has been changed to @gmail.com vs the old email was "@shaw.ca" (company got brought out & not exist anymore). thanks for your help Regards, Melinda

Được hỏi bởi Melinda Sam 2 tuần trước

Lần cuối trả lời bởi Denys 2 tuần trước

  • Đã giải quyết

"mobile phone" icon in new window (prompt pop-up "install Firefox with QR-code")

Hi! ...I would like to get rid of that little icon/button (because I already have Fifo on mobile, thanks!) How can I do it? Regards and thank you (see attachment) … (xem thêm)

Hi! ...I would like to get rid of that little icon/button (because I already have Fifo on mobile, thanks!) How can I do it? Regards and thank you

(see attachment)

Được hỏi bởi self3 2 tuần trước

Được trả lời bởi TyDraniu 2 tuần trước

  • Đã giải quyết

Is there a way to copy + paste tabs from phones and tablets?

I love Firefox for Mac, but, on iPad and iPhone, it's impossible to use extensions such as Winger to save tabs. Too many times, I've lost 100 to 200 tabs at once, and so … (xem thêm)

I love Firefox for Mac, but, on iPad and iPhone, it's impossible to use extensions such as Winger to save tabs. Too many times, I've lost 100 to 200 tabs at once, and so I switched back on iPad and iPhone to Safari. I never had a problem with Safari's built-in window-tab saver on iPad and iPhone but lost thousands of tabs on Mac, hence my move to Firefox on Mac.

On Firefox on Mac, when I click on Firefox View, I can view tabs from other devices, but there's no way to copy multiple tab links at once (you have to go one by one). If I ever were to shift back to Firefox for iPad and iPhone, does anyone know of a way to easily save 100 to 200 tabs from these devices?

I would rather use Firefox because I can't stand how Safari opens links from outside Safari, forcing the use of some new default window over the named window I already have open. It's so much work to micro-manage this browser.

Thank you kindly and enjoy a super day!

Được hỏi bởi Watermelon 3 tuần trước

Được trả lời bởi jonzn4SUSE 3 tuần trước

  • Đã giải quyết

Reader view not working on Lifehacker

Reader view doesn't work on many Lifehacker pages/articles. Can something be done to make it work on those pages? Here's an example: https://lifehacker.com/tech/the-fbi-… (xem thêm)

Reader view doesn't work on many Lifehacker pages/articles. Can something be done to make it work on those pages? Here's an example:

https://lifehacker.com/tech/the-fbi-is-targeting-popular-anti-paywall-site-archiveis?test_uuid=02DN02BmbRCcASIX6xMQtY9&test_variant=B

Được hỏi bởi rwalker206 1 tháng trước

Được trả lời bởi Denys 2 tuần trước

  • Đã giải quyết

History is suddenly double spaced in FF 145.0.1 on Mac OS 5.6.1

Really odd. I tried restarting and it didn't help. All of a sudden it was double spaced and the icons look different, too. I checked and my font selection is the same: H… (xem thêm)

Really odd. I tried restarting and it didn't help.

All of a sudden it was double spaced and the icons look different, too. I checked and my font selection is the same: Helvetica.

I'm attaching a screen shot.

Suggestions?

E.

Được hỏi bởi eperless 2 tuần trước

Được trả lời bởi jscher2000 - Support Volunteer 2 tuần trước

  • Đã khóa

you sent me code [edited] to create a new password to sign in on the new browser desigh It wont take it . My name is Darek shapiro.

Mozilla sent me passcode # [edited] to create a new password to sign in with on the new browser that I was faced with today wont take it the cose . My name is Darek S… (xem thêm)

Mozilla sent me passcode # [edited] to create a new password to sign in with on the new browser that I was faced with today wont take it the cose . My name is Darek Shapiro. I need to work today. Want my old browser back

If I cant fix this  My phone # is [edited phone# from public community support forum]

Được hỏi bởi Darek16 3 tuần trước

Lần cuối trả lời bởi Denys 2 tuần trước

  • Đã giải quyết

FIREFOX BROWSER FREEZES

I use a Mac running macOS Sequoia 15.7.2. Each time I attempt to login to https://music.amazon.com, Firefox freezes which then requires me to quit Firefox and restart. … (xem thêm)

I use a Mac running macOS Sequoia 15.7.2. Each time I attempt to login to https://music.amazon.com, Firefox freezes which then requires me to quit Firefox and restart. Therefore, I need to use another browser to access the site. What is the solution to this issue?

Được hỏi bởi ferguson2 3 tuần trước

Được trả lời bởi jonzn4SUSE 3 tuần trước

  • Đã giải quyết

Firefox on Mac will not allow user to complete X's new passcode requirement

I've been using Firefox on Mac and PC for many years, and been on Twitter/X for 12 years. Never had a problem before this. X is now requiring users to enter and verify a… (xem thêm)

I've been using Firefox on Mac and PC for many years, and been on Twitter/X for 12 years. Never had a problem before this.

X is now requiring users to enter and verify a 4-digit passcode to be able to use the DM feature. Firefox on Mac won't let me do this. Every time it produces an error message:

"Unable to load encryption module. Please refresh the page and try again."

But when I do it in Safari, or Explorer, or Chrome, it lets me do so.

The problem is, most of my data and resources are on my Macbook, and I have not been able to find a workaround. I've cleared my cache, made sure I'm on the latest version of Firefox, restarted it several times - same thing.

I need to get this fixed. Please help.

Được hỏi bởi JonS 3 tuần trước

Được trả lời bởi Denys 3 tuần trước

  • Đã giải quyết

on page message

I am getting the following message on a couple of different website pages today. "Please unblock challenges.cloudflare.com to proceed." I don't know what this means! Wha… (xem thêm)

I am getting the following message on a couple of different website pages today. "Please unblock challenges.cloudflare.com to proceed." I don't know what this means! What do I do to unblock/fix this, please?

Thanks, Paul

Được hỏi bởi paulque 3 tuần trước

Được trả lời bởi James 3 tuần trước