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  • Đã giải quyết

Cannot install 52.9.0esr on XP SP3

52.9.0esr is claimed to be the last version for XP. Unfortunately it is not quite true. It is for XP SP2 ONLY. Trying to install on SP3 ends with the message that SP2 is … (xem thêm)

52.9.0esr is claimed to be the last version for XP. Unfortunately it is not quite true. It is for XP SP2 ONLY. Trying to install on SP3 ends with the message that SP2 is required. IMO the installer is simply too strict on demanding exact version of SP ! https://www.mozilla.org/en-US/firefox/52.9.0/system-requirements/

I went through the list of versions (thanks Mozilla that they all are still available!) and found that the last version I can install is... version... 12.0b6. https://www.mozilla.org/en-US/firefox/12.0/system-requirements/

And indeed I installed 12.0b6 successfully but I would like to install 52.9.

Được hỏi bởi andrzejm007 1 tuần trước

Được trả lời bởi andrzejm007 4 ngày trước

  • Đã giải quyết

Sync tabs gone

I wanted to use sync to transfer my tabs from my previous MacBook to my new MacBook. I reset the previous MacBook and now when I login to the new one, sync does not show … (xem thêm)

I wanted to use sync to transfer my tabs from my previous MacBook to my new MacBook. I reset the previous MacBook and now when I login to the new one, sync does not show any of my previous tabs.

Được hỏi bởi alphahz100 5 ngày trước

Được trả lời bởi jonzn4SUSE 5 ngày trước

  • Đã giải quyết

Hiding Extensions from the Toolbar

My extensions take up a lot of space in my toolbar and I'd love to hide all of them. However - every 'solution' to the problem tells me to right click the extension strai… (xem thêm)

My extensions take up a lot of space in my toolbar and I'd love to hide all of them. However - every 'solution' to the problem tells me to right click the extension straight from the toolbar and click 'Hide from Toolbar'.

I do remember this option existing, however I couldn't find it since last update and I'm assuming it was removed. Is there any way to use it again?

^ (Small note, It would also be lovely if I could add them to the Extensions add-on in the toolbar, as that would really be a better use for it other than overflow)

Được hỏi bởi Attack 6 ngày trước

Được trả lời bởi Attack 6 ngày trước

  • Đã giải quyết

Firefox Developer Edition-Developer Console cannot exit Full Screen

Firefox Developer Edition - Developer Console is killing my productivity. It started opening in Full screen mode about a week ago and will not exit full screen. I have to… (xem thêm)

Firefox Developer Edition - Developer Console is killing my productivity. It started opening in Full screen mode about a week ago and will not exit full screen. I have to F12 and exit developer console. This is a major issue because, I work with the console not docked. Docking blocks my productivity. F11 only puts it into some very weird outline mode where all I see is a rectangular grey outline on my full screen. If I click on it, it repaints the console in full screen. There is no option to drag and expand or contract. Nothing. Nada. Please help. This is my primary browser, er -was my primary browser. I'll continue to work around it until my patience is completely exhausted. Almost there now.

Sorry about the terrible markup on the screenshot. It's hard to encircle a big gray full screen empty frame. Thank you.

Được hỏi bởi wbossons 1 tuần trước

Được trả lời bởi jscher2000 - Support Volunteer 1 tuần trước

  • Đã giải quyết

Are Firefox bookmarks encrypted when synced?

How are my bookmarks stored when synced between devices? Are my bookmarks encrypted as well as my passwords/credit card info? This is from the Mozilla page regarding encr… (xem thêm)

How are my bookmarks stored when synced between devices? Are my bookmarks encrypted as well as my passwords/credit card info? This is from the Mozilla page regarding encryption:

"Your encryption key remains a secret, only known to you and your authorized devices." and "We store your encrypted data on our servers so we can’t read it."

I just wanted to make sure this also applies to bookmarks before I import all of mine.

Thanks for any help!

Được hỏi bởi justin 1 tuần trước

Được trả lời bởi cor-el 1 tuần trước

  • Đã giải quyết

Unable to download PDFs in embedded pdf.js viewer

Example Site: https://mcpsc.mo.gov/media/pdf/genesis-school-inc-revocation-hearing but I've had it happen on several sites. On this page, I am not able to click the downl… (xem thêm)

Example Site: https://mcpsc.mo.gov/media/pdf/genesis-school-inc-revocation-hearing but I've had it happen on several sites.

On this page, I am not able to click the download button built into the pdf.js viewer and have it download - it clicks and does nothing. If I right click in the frame and click "Show only this frame", then I can download the PDF using that same button. Any ideas?

Được hỏi bởi FrigginMcMonster 2 tuần trước

Được trả lời bởi jscher2000 - Support Volunteer 2 tuần trước

  • Đã giải quyết

Too many tags upon bookmarking doesn't store tags with long tag

When I bookmark something, I often apply tags. I have noticed that when I use a very long tag, combined with many tags, it prevents tags being used. For example, the wo… (xem thêm)

When I bookmark something, I often apply tags. I have noticed that when I use a very long tag, combined with many tags, it prevents tags being used. For example, the word "internationalization" prevents tags being stored.

A bookmark that is tagged like this: one two three four five six seven eight nine ten eleven twelve thirteen fourteen internationalization will not have its tags saved.

However, this is stored successfully: one two three four five six seven eight nine ten eleven twelve thirteen internationalization

This also stores successfully: 'one two three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen sixteen'

Được hỏi bởi unhuman 2 tuần trước

Được trả lời bởi cor-el 2 tuần trước

  • Đã giải quyết

Cyrilic encoding on ru.wikipedia.org

All the articles headings on ru.wikipedia.org have wrong encoding but the main text looks good. I tried disabling "Allow pages to choose their own fonts" in the FF settin… (xem thêm)

All the articles headings on ru.wikipedia.org have wrong encoding but the main text looks good.

I tried disabling "Allow pages to choose their own fonts" in the FF setting but I couldn't match the fonts using my systems ones so pages in Russian language don't look weirdly formatted.

Any suggestion how to fix it?

Firefox 108.0.2, MacOS 11.7.2

Được hỏi bởi gleb84 2 tuần trước

Được trả lời bởi cor-el 2 tuần trước

  • Đã giải quyết

Firefox Bookmark Suggestions Incorrect

The problem is that when I search in the address bar, it does not give full search suggestions from bookmarks; it shortens the url. Example: I have a bookmark for https:/… (xem thêm)

The problem is that when I search in the address bar, it does not give full search suggestions from bookmarks; it shortens the url.

Example: I have a bookmark for https://mail.proton.me/u/0/inbox When searching from the address bar, it always suggests mail.proton.me/

I tried completely deleting history to see if that was affecting it, which it was not. I have also tried changing many other settings to no avail. Any help or suggestions would be greatly appreciated!

Được hỏi bởi vurden 2 tuần trước

Được trả lời bởi vurden 2 tuần trước

  • Đã giải quyết

Getting unreadable text when website is using a font that isn't installed

Getting unreadable text when website is using a font that isn't installed (see attached screenshot). When I view the source in developer tools it uses Roboto (which I hav… (xem thêm)

Getting unreadable text when website is using a font that isn't installed (see attached screenshot). When I view the source in developer tools it uses Roboto (which I haven't installed).

On my Mac, I have tried other browsers (Chrome and Safari) and they work fine. I have also tried this website with Firefox on Windows and it also works fine.

Được hỏi bởi haszaidi 3 tuần trước

Được trả lời bởi cor-el 3 tuần trước

  • Đã giải quyết

Why did "to google translate" add-on get removed?

Hello all, I'm running Version 108.0.1 on a mid 2015 Macbook Pro MacOS 12.6.2 Today I went to do a translation using the "to google translate" add-on and noticed it was … (xem thêm)

Hello all,

I'm running Version 108.0.1 on a mid 2015 Macbook Pro MacOS 12.6.2 Today I went to do a translation using the "to google translate" add-on and noticed it was missing from its place in the context menu. I go to "get more add-ons and re-installed it.

So why was it uninstalled without my consent? What can I do to stop this happening again?

TIA, Gene

Được hỏi bởi Gene 4 tuần trước

Được trả lời bởi jscher2000 - Support Volunteer 4 tuần trước

  • Đã giải quyết

Bookmarks background

New version of Firefox has bookmarks showing with black background. I want to change it to no color at all. I have some vision problems and many bookmark icons don't show… (xem thêm)

New version of Firefox has bookmarks showing with black background. I want to change it to no color at all. I have some vision problems and many bookmark icons don't show up with a black background.

Previous versions of Firefox didn't have this glitch.

Thanks if you can help.

DM

Được hỏi bởi dog_star 1 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 1 tháng trước

  • Đã giải quyết

Unexpected padding around HTML document on all pages

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tri… (xem thêm)

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tried restarting Firefox. I've tried restarting the computer but the issues seems to persist. I do not see the same rendering behavior when loading these websites on Google Chrome. I'm including screenshots of what I'm seeing.

Được hỏi bởi Mike Grace 1 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 1 tháng trước

  • Đã giải quyết

My Firefox brower is crashing alot recently.

Hello, My Firefox browser is crashing a lot after the recent updates. Not really sure what is causing the crashes but anytime I open any websites or try to do some work … (xem thêm)

Hello,

My Firefox browser is crashing a lot after the recent updates. Not really sure what is causing the crashes but anytime I open any websites or try to do some work on the browser is resulting into unexpected crash. I have submitted several crash reports, but haven't had any solutions to the problem.

here the is one crash report: bp-921f5f10-a9ed-48d3-a1b4-f85680221122, bp-0abebf94-c5df-4a41-b9e3-9af8f0221122.

Can you please help us troubleshoot the issue and provide us with a solution if any?

Thanks Nishil

Được hỏi bởi Nishil Vachhani 2 tháng trước

Được trả lời bởi TyDraniu 2 tháng trước

  • Đã giải quyết

Firefox crashes since upgrade to MacOS Ventura Version 13.0.1 (22A400)

Since the OS upgrade, any portal that I open (especially the ones that I have my user id and password saved) crashes. One crash report can be found at https://crash-stats… (xem thêm)

Since the OS upgrade, any portal that I open (especially the ones that I have my user id and password saved) crashes. One crash report can be found at https://crash-stats.mozilla.org/report/index/7d671357-2d98-4bbc-b177-4029e0221221

I have tried disabling add-ons/ exensions, disabling auto-fill, downgrading security, reinstalling (even the ESR edition), deleting Firefox files from the library/application_support - but it doesn't simply work. Not sure if this is an OS issue.

Any ideas would really help. Getting the below info on the about:crashes each time:

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Crash Address 0x0000000000000018

Được hỏi bởi sowmik.sengupta 1 tháng trước

Được trả lời bởi cor-el 1 tháng trước

  • Đã giải quyết

Firefox partially not in English

Hello, I have set my OS and Firefox language to English. While the settings, menu, etc. are in English, various alerts and popups which let me save/upload a file (please… (xem thêm)

Hello,

I have set my OS and Firefox language to English. While the settings, menu, etc. are in English, various alerts and popups which let me save/upload a file (please take a look at the attached picture) are in the local language.

Does anyone know how to fix it? It doesn't occur with other browsers.

Thank you.

Được hỏi bởi akwork63 1 tháng trước

Được trả lời bởi James 1 tháng trước

  • Đã giải quyết

Removing the ⌘+J shortcut

I am trying to change the keyboard shortcut of the Tools → Downloads menu (opening up the downloads). I accidentally click that sometimes and it is quite annoying, so I t… (xem thêm)

I am trying to change the keyboard shortcut of the Tools → Downloads menu (opening up the downloads).

I accidentally click that sometimes and it is quite annoying, so I thought I'll switch the shortcuts to a more complex one to avoid these mistakes ^+⌘+J and when I remap that in the Keyboard preferences, the new shortcuts shows up in the menu, and it starts working but the old shortcut ⌘+J is still working.

I believe that is a bug in Firefox.

Được hỏi bởi István Karaszi 1 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 1 tháng trước