Diễn đàn hỗ trợ Firefox

In my location, my only option for internet access is a mobile hotspot with limited data. Consequently, I am always mindful of my data usage when using my laptop. Despite primarily browsing static pages, email, and other low-data activities, I often find my data usage higher than anticipated. The main culprit comes to mind to be videos embedded in news articles. Sometimes, with multiple tabs open, I switch to an inactive tab only to find a video playing. Although I've configured my Firefox preferences not to autoplay videos, it seems that YouTube videos still override these settings.

So, my question is, when a tab is inactive, does Firefox stop all data transfer for that tab in the background? And if not, what are the solutions to stop any background data other than continually closing all tabs?

Also, any suggestions on this topic are appreciated, especially from and to users who also live in remote areas without fiber, DSL, etc.

On my old iMac, Firefox remembered sites I had visited and filled them in, like if I typed A it would autofill Amazon. This is not happening on my new 2023 iMac and I can't figure out how to turn this on. Also, I could see my site visit history on my old iMac, but this field is blank, with no history of sites visited shown, on my new machine. Help is appreciated. Please keep in mind that I am technically retarded and need step by step guidence. Thank you in advance for your help

Any way to try to restore or at least get a list of what my suddenly unrestorable tabs were? I mean, aside from looking through every single item in my entire history and then trying to figure out whether I had already finished that project or not?

(I'll get old and die before I complete that.)

I had many many tabs open, in many many windows, and I discovered long ago (this is not necessarily a good thing:) that if you have the internet on your device shut off while you start firefox up, and while you session restore, though all the urls and the tabs and the windows reappear, none of the are actually loaded, they are just sitting there, and you need to reload each page/tab before the computer seems to use any ram (if that's the word) to run the page. This unfortunately allows a distractable procrastinator like me to accumulate literally thousands of unfinished tabs, which I was of course going through one by one and closing, but I had tons and tons of them open still.

When session restore suddenly no longer is an option, (it is greyed out, and not for the first time,) are there any other options?

I hear mumblings from the web that imply there may be.

such as this?

https://www.jeffersonscher.com/ffu/scrounger.html?fbclid=IwAR172UESrZ1OHwugYV0KB-4lP0etZG7IyIx1IUCNn3kFLTWgN6EuL8RWLOc

anything else? or do I have to just give up and start over? (and ON that note, how can I avoid this in the future, there must be some way in lieu of me actually finishing one thing before starting 100 more,) to avoid this?

p.s. getting them back, somehow, would be what I desire, first.

Hi there,

Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear in Privacy Settings (it is not there – no need to request a check please:)?

Spent 2 hours on Mozilla support/community etc. No answers – including 'make a new profile'...(& why - won' that affect history etc)?

Would be very grateful for any help please?

With thanks,

Alex

I just updated my iMac from Mojave to Catalina 10.15.7. I thought Firefox would provide an update to convert the esr version to the standard Firefox browser since I am no longer using Mojave, but the next update is 115.15.0esr. Is that correct? My understanding is that the esr updates are just for computers using older operating systems through Mojave. I did not update to 115.15.0esr since I am not sure if that is the right version for Catalina. Any information and assistance you can provide me is greatly appreciated. Thank you.

I am running Firefox 121.0.1, which is currently up to date, on a slightly older MacBook, which has the latest MacOS it can get: macOS 11.6.8. As the title states, YouTube is almost unwatchable on my machine. The video will pause frequently while audio continues, motion is not very smooth, which is especially noticeable watching sports, etc. I cleared cookies and cache, I have run in Troubleshoot mode as well as tried flipping some switches in about:config that I've seen in YouTube videos and forum posts about similar issues, but nothing has solved this issue.

YouTube in Google Chrome works fine, and I've been watching HD YouTube on this laptop with it for years without any issues, so I doubt it has anything to do with machine specs like RAM, CPU, etc.

I was hoping to make Firefox my new browser and start supporting browsers that aren't chromium based since Google Chrome is going too far with respect to privacy and the freedom to use the add-ons I like (e.g. adblockers like ublock origin), but so far I have not been enjoying Firefox for YouTube. Any help would be greatly appreciated.

Hello,

I have a platform where architects can download digital content in the file formats of dwg (autocad) and ai (adobe illustrator). The site is old and has been working for many years.

Today I received an email from a user that had issues downloading the ai files. I went on to the site an investigated. I am also unable to download the ai files. The dwgs are working as expected.

The ai files are converted to pdf and open in the browser in some web preview. If I then download the file from there it is still, when downloaded to my machine, a pdf. This is not the behavior from before. This is a change in Firefox.

How, when, and why is this change implemented? It seems like a pretty radical change, to coerce one file format to another without any option to get the source file for the user.

Any help is appreciated.

Cannot login to https://www.roadrunnersports.com/ When I put my username & password in I receive back:

"Request failed, Please try again later."

It logs in fine in Chrome, Safari & Opera. Running mac o/s 10.15.7 & FF 100

Same issue as reported in https://support.mozilla.org/en-US/questions/1389882 However, since that has been archived with no solution, starting a new post.

Any fix or workaround? Went back to using other browsers for a while, came back and can see it is still an issue where you can't view any password protected PDFs over on https://outlook.office.com/mail/

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settings I choose English as preffered language. Now I discovered that actually my firefox profile is in italian that's why I see results in italian. In the profile settings (https://accounts.firefox.com/settings), there is no option to change the language. Please help.

Hello,

I use the Firefox browser on my phone and laptop, and have Lockwise on my phone where all the passwords are stored. Until yesterday, all these passwords would always appear in my Firefox browser stored passwords. Now, they only show up in Lockwise on my phone and do not show up in the phone or Laptop Firefox browser.

I have followed this guide: https://support.mozilla.org/en-US/kb/end-of-support-firefox-lockwise and am syncing passwords across devices, but this did not solve the problem.

Has anyone else encountered this and know how to fix it?

Thank you.

Hi all,

I’m trying to make aware people of the recent Google movements to close gate the internet to their services and I suggest to folks to move to Firefox.

One of my colleagues encounters a problem clearly visible on the image attached (it shows correctly on my mac).

It's not as bad on my mac, where I only have issues every now and then - I received an email this morning on my work email, and all the apostrophes were replaced with Registered symbol (R in a circle).

I noticed that not allowing websites to use their own fonts fixes the issue (unticking "Allow pages to choose their own fonts, instead of your selections above") but I would like to be able to view sites the way the developers intented rather than forcing my browsers default fonts.

Any ideas?

Many thanks

Hello. I regularly read a scientific site that often uses Greek characters. Most of them are replaced by a square in FF as well as some mathematical symbols. The issue doesn't happen with Safari hence the said characters are not missing in the System. I uploaded one screenshot taken with Firefox and one with Safari. The page it's taken on is https://www.ca-se-passe-la-haut.fr/2023/01/mesure-du-taux-dune-reaction-cle-du.html. When the issue is too annoying I switch to Safari but my main browser has always been FF so it's bothering. Is there any remedy? TIA Best regards Nick

Hello! Like many before me, the tabs crash every time I got to YouTube. The only message I get is

"Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page." This option does NOTHING to solve the issue.

Not sure why, but I've never had this issue before until about a week ago. I don't want to use another browser. I prefer Firefox.

I am currently using Firefox 121.0.

Any information/assistance would be greatly appreciated.

Thank you!

upgraded to v118 9'30 Bookmarks lost and not able to access old profile, or restore using "Manage Bookmarks"

See attached: Only see one real profile (current, new) in App Support > Firefox > Profiles. The second profile that exists has virtually nothing in it compared to the new one created upon upgrade. Only three tiny files key4,cert9,pkcs11. Nothing else to restore from.

Bookmark manager >> restore >> despite seeing 10 dates to chose form , error messages every time, "unable to process the backup file." Now what?

I do see a "places.sqlite" file which seems to show "last modified" date of prior to my unfortunate update. But when I try to have Firefox open it, nothing happens. Just new browser windows every time.

THX in advance.

i want to remove this blue line on top of the current tab with css

im on v117.0, and using a mac

i removed it with help with css years ago, but whatever it was no longer works. and ive been patiently waiting noone on any other site can help

or it maybe possibly some animation that could be removed in about:config

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email.

All my bookmarks and extension set ups seem to be gone.

Never had this issue, and have been using the same firefox account for like 5 years.

Bookmarks Sidebar Automatically Opening. Please advise how to stop. Suddenly started happening once before [April 7, 2022], self corrected itself. Happening again [April 6, 2024]

No windows/tabs with bookmarks are open.

⬛️ When using top menu bar to open a new window does not occur; ⬛️ When using current window to add a new tab does not occur;

⬛️ When right clicking Firefox icon in dock to open new window,

    New window opens with bookmarks open.

FF Version 124.0.2 Thank you for your time and help.