Diễn đàn hỗ trợ Firefox

hi,

I have a new install of firefox (78.7.1esr) on a new Apple Mac (10.15.7 Catalina). I used sync to sync bookmarks from an ubuntu install (85.0.1) onto the Mac.

The bookmarks arrived. They are visible on the bookmarks toolbar, bookmarks menu, and bookmarks / show all bookmarks. I can add new bookmarks using drag and drop, or by the bookmarks menu options. These bookmarks can be seen in the Bookmarks / Show All Bookmarks menu. But they do not appear in the bookmarks toolbar. It's as if there are 2 sets both started from the same sync.

• Bookmarks added by drag and drop visible through the toolbar
• Those added with add bookmark or show all bookmarks within the toolbar folder do not appear on the toolbar.

I've now got what looks like 2 sets that are drifting out of sync on the same latptop.

thanks for any help.

Hello! I also have a problem with mozilla! The account is always disconnected when I restart the MAC. And I always have to log in to my mozilla account. What can I do to stop being delegated? Thanks!

I have had the same stupid problem for 3 years. I lose power to my MAC and I have to redo all the stuff on Firefox. I lose homepage, BookmarksI really want to speak to a voice on the phone so I can explain it but that is not an option on the website. I WANT TO SPEAK TO SOMEONE WHO CAN HELP ME!!!!! I have tried a couple of the self solutions and I have the same problem. I am about to just delete this POS and go back to POS Safari. Firefox works wonderful when it is up and running but if my machine loses power or I reboot, Firefox gets wrapped around the axel and I can't get my Bookmarks/favorites back. Also, LASTPASS used to have a small icon in the upper right part of my homepage......now that is gone. I hope to here back from you.

Robert

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

My Firefox browser quits unexpectedly several times a week. When I reopen it, I do a session restore and everything works fine. What makes this happen over and over?

I recently bought a new mac mini. it is running os 11.12.1 and is the new mac M1 chip. I downloaded the latest version of firefox, 85.0.2 It seems to work great..... but after a few days i have noticed that when i first wake up the computer in the morning AND after i wake it up after it's gone to sleep during the day the browser doesn't work correctly. Trackpad won't scroll. Typing won't type. Clicking on a tab dosen't open the tab..... UNTIL i click on another window of the browser, then when i go back to the first window it has opened the tab i clicked on. Very odd. If i quit firefox and open it again it works. But this is not ideal.

Anyone else experiencing this? Anyone have a solution??

Thanks, Miranda

Hi:

My email with my Godaddy website has always worked until yesterday. Now what I get when I open my account is "Install Flash." I don't know how to do that . . . and I never had to do that before. Can someone explain what has happened and how I fix the problem?

Hi. I am on a brand new MacBook Pro with no access to my old one, and am unable to access my old Firefox boomarks. I didn't make a back up of my Firefox bookmarks and no matter what profile I try to recreate on Firefox, can't access them.

Do you know if I have any options for recovering my old bookmarks? Firefox says it automatically creates backups of profiles, but I don't understand how to activate or access these.

I cannot tell anything about my old Firefox profile from loading about:profiles page.

Thank you, Anna

Every 2 to 3 days sometimes longer, Firefox will randomly reset itself and close out all windows and tabs to a single window and different search engine. Restore last session is never available when this happens even though I have that selected and checked and it does work when I manually close out windows and tabs myself so i know that preference is selected. My search engine preferences are always reset and have to restore defaults as well. Mac os Big Sur 11.2

Thanks to anyone who can help me solve this sudden mystery. Long time user of firefox on macbook pro and mac towers.

Ronnie DiCicco

Firefox always up-to-date MacBook Air (125 TB mem) always up-to-date (5 yrs old, otherwise working perfectly). Mostly browsing social media, blogs, newspaper articles. (video streaming causes no cache problems and are generally unaffected by slow Firefox performance)

If I'm not working and doing many hours of browsing daily, I have to clear my cache 5-6 times a day, after every couple of hours. In the older Firefox, this was easier because "cache" and "cookies" were separate actions, so in three clicks (preferences, cache, clear) I could be browsing again. But in recent versions, the clear cache is now a longer process (preferences, privacy, cache, uncheck cookies, clear), then I can get back to browsing. (This seems to be a trend with a lot of new software engineers, making steps longer instead of shorter, mind boggling.)

I've already read some "answers" here that claim that clearing the cache "should" not improve performance. This is silly. Thousands of us are constantly forced to manually clear our cache to be able to use Firefox. It's tiring, and gaslighty, but I continue with Firefox because I believe in the community principles of Firefox, but instead of improvements, every update just brings more and more dysfunction). Firefox's cache not self-managing is such a huge problem that there's a dozen extensions for cache clearing, but since my last Firefox reset, I can no longer find the one I liked, and the new cache clearing extensions don't perform so well, so it's back to preferences-manual-cache clear.

Symptoms: -Page loads slow or stall -Twitter feed bounces to top of page (even with accessibility-Reduce Motion-setting) -Facebook group members list page bounces to top -Facebook post history browsing slows to a crawl (made worse by fb having removed its time selection tools, so now to see a historical post, we must scroll, scroll, scroll, scroll, and Firefox eventually just stalls out) -Logins fail That's when I head over to my cache, see it's above 400 or sometimes above 500, un-click cookies (which I sometimes delete too, any time the cookies are over 100, even though I'm set to minimal cookie retention, I delete all cookies older than a week), CLEAR CACHE, then Firefox performs correctly... for a couple of hours anyway.

In theory, Firefox cache is supposed to "self-clean" of the old stuff? but I have not seen that in practice. Since this is a problem for so many people, why doesn't Firefox create an easy button to clear only the content we want, instead of total wipe? (I also reset my Firefox entirely 3-4 times a year, but I hate doing this as so many preferences get lost)

Hi, This weekend all my installed extensions stopped working. I've tried to erase and re-install, but it doesn't seem to work. One, very needed extension, is adblocker ultimate to name one. I truly hope this fixable.

All best, Mei

I have followed the instructions and it says my Primary Password has been reset - but it won't let me create a new password and still is asking for the password. I need further help resetting this?

I've made several TAB GROUPS with the STG plugin. But when I want to close the tab group windows I get a warning like: "You are about to close 37 tabs. Are you sure you want to continue?" What? How do I close the windows without closing all the tabs and loosing them? Isn't the purpose of using STG to help you organize all of your open tabs so that you CAN close the windows? Or, when I close the STG Group and close the tabs, will they still be accessible through the STG Manage Groups window? Thanks for the help!

You don't have permission to access "http://www1.bmoharris.com/api/us-banking/auth/authenticate-widget?" on this server.

Reference #18.64a83817.1614052575.13e87f8

i recently downloaded firefox browser. i have shut down the computer twice since then and both times the browser has reset itself. it acts like i am a new user and my customizations are lost. quite frustrating.

I'm using a MacBook Air with OS 10.15.7, and I've updated Firefox several times. It tells me it's running version 86. However, when I try to access certain websites like Turbotax or even a reader app, it tells me my browser is unsupported. These sites always list Firefox as a supported browser under a list of: try these browsers instead. If I click on the Firefox link they give me, it takes me to the Firefox download page. I've even tried uninstalling Firefox and re-installing it. No luck. Anyone out there have a solution?