Diễn đàn hỗ trợ Firefox

Mozilla Firefox is very slow and even difficult to open.....I am using this browser since ten years and never had any problem....Please do the needful at your earliest...Thank a lot....RASIK MER

Mozilla Firefox is very slow and even difficult to open.....I am using this browser since ten years and never had any problem....Please do the needful at your earliest...Thank a lot....RASIK MER

Please tell me how to resolve this issue. The 3 reports I have submitted from the crash window are:

Crash ID: bp-4107d3db-4280-445b-a0cd-e96400251020 [10/20/2025 2:43 PM (Pacific)] Crash ID: bp-b5e0bbf3-d4f6-4b2a-898a-f56960251020 [10/20/2025 2:40 PM (Pacific)] Crash ID: bp-975fcb26-5886-492f-8253-e37820251020 [10/20/2025 2:39 PM (Pacific)]

I wanted to refresh Firefox. When I downloaded the installer from the Mozilla website, I got this message: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." I finally downlaoded it from the App store and now I get this message "Your Firefox profile cannot be loaded. It may be missing or inaccessible."

I can't recollect doing anything lately that would have caused such a problem. I don't mess with the registry, and I don't use rogue programs. I do have a Surfshark VPN, which I disabled to download the latest version of Firefox.

I am running Windows 11 on a Dell PC, which is about 6 months old.

I didn't have any problems until reciently.

How can I fix this?

After an update minutes ago, Firefox immediately crashes on startup and crash reporter launches Rebooted computer. Launched firefox from command line with -safe-mode and -purgecaches

This is when the online help says to submit a report with the most recent bp-numbers. Thanks in advance for your assistance.

bp-2bd5243a-ff3d-4ea2-b0a2-ffb3d0260425 bp-28b30366-d7c1-46be-bc6b-1795a0260425 bp-e2aaa702-1190-4237-8ab3-7e5590260425 bp-93e9888c-569d-4148-b549-d97530260425 bp-d598e83a-3a9b-4874-b65a-ec7980260425

ExitException[ 3]javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure at sun.plugin2.applet.JNLP2Manager.downloadResources(Unknown Source) at sun.plugin2.applet.JNLP2Manager.prepareLaunchFile(Unknown Source) at sun.plugin2.applet.JNLP2Manager.loadJarFiles(Unknown Source) at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source) at java.lang.Thread.run(Unknown Source)