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  • Đã giải quyết

Issue with latest Firefox update -- Firefox no longer starts

After Firefox updated today, the executable no longer starts. I get the following error message: firefox.exe -- Bad Image C:\Program Files\<Mozilla Firefox\gkcodecs… (xem thêm)

After Firefox updated today, the executable no longer starts. I get the following error message:

firefox.exe -- Bad Image

C:\Program Files\<Mozilla Firefox\gkcodecs.dll is either not designed to run on Windows or it contains an error. Error status 0x000000d. </p>

And then another error message: Couldn't load XPCOM.

Please advise.

Được hỏi bởi Art Monzingo 3 tháng trước

Được trả lời bởi Art Monzingo 3 tháng trước

  • Đã giải quyết

Unable to Launch Firefox 3.5.19 On Linux Ubuntu 24.04.2 LTS

Can’t launch Firefox 3.5.19 on Linux Ubuntu When trying to run with: ./firefox Terminal gives the following: ./firefox-bin: error while loading shared libraries: libdb… (xem thêm)

Can’t launch Firefox 3.5.19 on Linux Ubuntu When trying to run with:

./firefox

Terminal gives the following:

./firefox-bin: error while loading shared libraries: libdbus-glib-1.so.2: cannot open shared object file: No such file or directory

Được hỏi bởi virtual_law 2 tháng trước

Được trả lời bởi virtual_law 2 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

How do I fix Firefox not opening?

I had two profiles, was in the process of trying to learn how to use the 2nd profile (as seen in the link below), which I still have no answer for. Somehow, maybe I held… (xem thêm)

I had two profiles, was in the process of trying to learn how to use the 2nd profile (as seen in the link below), which I still have no answer for. Somehow, maybe I held down SHIFT for too long and clicked on something by accident, idk, but somehow, I ended up REFRESHING the 2nd profile, causing it to delete everything I had done with it, and it backed up the old profile onto my desktop in the process. I figured I could just simply delete the new profile folder it had created and put back my old profile in the profile folder, but now, Firefox will not open at all, saying "Your Firefox profile cannot be loaded. It may be missing or inaccessible." How do I get it to recognize the profile folders again? OMG, I'm using Microsoft Edge, please, get me out of this!

https://support.mozilla.org/en-US/questions/1479231

Được hỏi bởi markfleener 6 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 6 tháng trước

Language

For about one week (or more) results of my questions or other input have resulted in suggestions/sites in Spanish. Yes, I live in South America, but I do not speak or rea… (xem thêm)

For about one week (or more) results of my questions or other input have resulted in suggestions/sites in Spanish. Yes, I live in South America, but I do not speak or read Spanish. I have chosen English as my preferred language. What's up?

Được hỏi bởi Jan Briggs 4 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 4 tháng trước

  • Đã giải quyết

firefox is already running but is not responding

Hi, We are using Horizon VDI terminal server. Firefox is installed on these servers. Some users get Firefox is already running but is not responding error. Ending Firefox… (xem thêm)

Hi, We are using Horizon VDI terminal server. Firefox is installed on these servers. Some users get Firefox is already running but is not responding error. Ending Firefox via task manager does not work. I log off the user and have them log in again, but it does not work.

When I check, I see that the user's profile file cannot be created on any terminal server.

Is there a solution to this problem?

Được hỏi bởi ahmet ozdemir 4 tháng trước

Được trả lời bởi ahmet ozdemir 3 tháng trước

xpcom can't load. My lame fix

Getting the XPCOM can't load message. Uninstalled everything and reloaded firefox. I could not get it to work. Seems to be a lot of misinformation on the subject (irony h… (xem thêm)

Getting the XPCOM can't load message. Uninstalled everything and reloaded firefox. I could not get it to work. Seems to be a lot of misinformation on the subject (irony here). Finally loaded the latest BETA test version problem solved ... for 2 days. Got the XPCOM message again. This time I reloaded the latest BETA test version and disabled updates. Pretty lousy solution but at least it has been trouble free for over a week. SHEEEZ!

Được hỏi bởi cjnoll01 1 tháng trước

  • Đã giải quyết

Firefox crashing immediately after install, won't open

I'm trying to install Firefox on my work computer (ARM64 version), but when I do I'm getting the crash report window at the end of the installation process (multiple time… (xem thêm)

I'm trying to install Firefox on my work computer (ARM64 version), but when I do I'm getting the crash report window at the end of the installation process (multiple times in a row), if I try to open the browser (only once), and during the uninstallation process (also multiple times in a row). I've tried a clean reinstall multiple times, including deleting the folders from program files, %APPDATA%, and all registry entries I could find (HKEY_CURRENT_USER>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node).

I've contacted IT and they don't seem to think anything pre-installed should be affecting this. I'm unable to get a crash ID as I'm unable to even start the browser - all I get is the Firefox crash reporter, immediately. Is someone able to help me figure out why I can't get this working?

Được hỏi bởi ckennah 1 tháng trước

Được trả lời bởi ckennah 1 tháng trước

  • Đã giải quyết

Anything relating to Firefox refuses to open for more than a split second.

Today, I signed on to use my laptop, as usual, nothing different about how I sat down or anything, and I try to open Firefox and it flashes something on the screen, but I… (xem thêm)

Today, I signed on to use my laptop, as usual, nothing different about how I sat down or anything, and I try to open Firefox and it flashes something on the screen, but I don't catch it as it immediately closes as well. It looked like a popup with a button, if that helps. I then try to open it again, realizing that I've got that bug, the one that causes browsers to open for a split-second and then close immediately, so I try to fix it how I fixed Opera GX before I stopped using that. Restarting? Nothing. Looking online for answers? Found some! I try starting it in Troubleshoot Mode, I can see down in my taskbar that Firefox is trying to open in Troubleshoot Mode but isn't. Okay, let's try something else, the Profile Manager. I use the Windows+R key to open the Run window and type in firefox.exe -p which according to a couple of websites, -This one included- should have opened the profile manager in a popup, but all I get is a flash of a window and nothing else. Then, I finally try uninstalling and reinstalling the app, upon reinstallation it asks if I want to keep my settings and whatnot, I say yes, problem persists. I uninstall and reinstall again, only this time declining the ability to keep my settings, the problem persists.

I'm extremely confused as to why nothing is working, and I don't want to have to reinstall Windows itself like I saw a comment on Reddit recommend, so if anybody has a slight idea of a solution, I'd be grateful, thank you in advance.

Edit: Just tried downloading and running Chrome, it worked for a second until it randomly closed, I know this isn't the support site for that browser, but I thought I'd mention that the "Not opening, just falshing for a millisecond" isn't just a Firefox thing for me.

Được hỏi bởi Bri 2 tuần trước

Được trả lời bởi Bri 1 tuần trước

  • Đã giải quyết

Mozilla Firefox won't open

When I try and open Firefox, a window pops up for a millisecond before going off my screen, and firefox doesnt open. This is extremely irritating as i downloaded firefox … (xem thêm)

When I try and open Firefox, a window pops up for a millisecond before going off my screen, and firefox doesnt open. This is extremely irritating as i downloaded firefox since I also cant open chrome. Is there a fix to this, I have restarted my computer and have uninstalled and reinstalled firefox.

Thanks, Nathan

Được hỏi bởi N S 2 tuần trước

Được trả lời bởi Nathan Soper 1 tuần trước

Firefox ‘Windows cannot find C:\Program Files\Mozilla Firefox\firefox.exe. Make sure you typed the name correctly, and try again’ for ‘Firefox

I originally deleted Firefox by accident and have downloaded it via Microsoft Store. All seems well then after I click on the app to open it, I Get the ‘Windows cannot … (xem thêm)

I originally deleted Firefox by accident and have downloaded it via Microsoft Store. All seems well then after I click on the app to open it, I Get the ‘Windows cannot find C:\Program Files\Mozilla Firefox\firefox.exe. Make sure you typed the name correctly, and try again’ for ‘Firefox’ error how can this be corrected?

Được hỏi bởi Andy Gailey 1 tháng trước

Lần cuối trả lời bởi Denys 1 tháng trước

translate language, why there is no Japanese?

There is no Japanese in the language to which the website is translated. It is understandable that Chinese is available in the Asian region. However, we would like to ask… (xem thêm)

There is no Japanese in the language to which the website is translated. It is understandable that Chinese is available in the Asian region. However, we would like to ask why there is Indonesian, Vietnamese and Korean, but no Japanese.

Được hỏi bởi onoch 4 tháng trước

Lần cuối trả lời bởi TyDraniu 4 tháng trước

Firefox Desktop crashing on startup

Firefox was working perfectly up until this morning and I'm pretty sure there wasn't a new update today. But now when I open the app a new window will briefly pop up for … (xem thêm)

Firefox was working perfectly up until this morning and I'm pretty sure there wasn't a new update today. But now when I open the app a new window will briefly pop up for a fraction of a second and then disappear. Unfortunately this prevents me from accessing troubleshoot mode or crash reports so i can't provide much information on specifics.

I followed the steps here: https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup and they haven't worked so far. I tried a clean install and restarting my computer multiple times, but no dice. There also don't seem to be any compatibility issues with the most recent version in the release notes.

Được hỏi bởi Deekester 2 tuần trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 2 tuần trước

  • Đã giải quyết

Firefox crashes repeatedly

Summary - Firefox crashes repeatedly. yesterday, I decided to switch to Firefox after using Chrome for a while. it worked fine and I synced my data from Chrome. today, a… (xem thêm)

Summary - Firefox crashes repeatedly. yesterday, I decided to switch to Firefox after using Chrome for a while. it worked fine and I synced my data from Chrome. today, at some point I noticed Firefox is no longer open in my taskbar. I decided to reopen it - it crashed. since that moment it has never worked again. I tried launching it in safe mode (firefox.exe -safe-mode), didn't work. tried reinstalling it, didn't work. manually deleted the files from C:\Program Files and AppData, installed Firefox again, didn't work. reinstalled gpu drivers, didn't work. sfc /scannow-ed, you guessed it - still crashes. what else could I possibly try? please help.

os: Windows 11 Home Firefox source: https://www.mozilla.org/en-US/firefox/all/desktop-release/win64/


p.s. this was posted through an android phone but the problem only occurs on windows

Được hỏi bởi iamahuman1395 3 ngày trước

Được trả lời bởi TyDraniu 3 ngày trước

Cannot start Firefox on iOS

Hello, today I could not launch Firefox on my Mac. Because this is a corporate machine from Kyndryl, I downloaded from Kyndryl App Store, I have rebooted the systems, I h… (xem thêm)

Hello, today I could not launch Firefox on my Mac. Because this is a corporate machine from Kyndryl, I downloaded from Kyndryl App Store, I have rebooted the systems, I have updated iOS to last version, but still haven't solved the issue. This is the situation: Firefox is installed, I click to launch it, I am asked to authenticate with MFA I authenticate correctly, and Firefox just sits at the dock bar jumping, then stops jumping, and nothing else happens. I repeated the process several times, made several reboots, nothing changed. Can you suggest a solution?

Được hỏi bởi alorvao 3 tháng trước

Lần cuối trả lời bởi James (On Leave) 3 tháng trước

URL high lighting

Is there a way to make the URL high lighting of the domain more obvious? I find that most people can barely see the highlighting and I'd like to make it obvious (bolder … (xem thêm)

Is there a way to make the URL high lighting of the domain more obvious? I find that most people can barely see the highlighting and I'd like to make it obvious (bolder and red, or highlighted in yellow, for instance.)

Can this be done via userchrome.css?

Thanks,

Thane

Được hỏi bởi tsherr 3 tháng trước

Lần cuối trả lời bởi jeff-g 3 tháng trước

Can't launch a new private window from Windows Start Menu

Ever since the latest update, whenever I right click the Firefox icon in the pinned tiles on the Windows Start Menu, the options to launch a new tab, new window and a new… (xem thêm)

Ever since the latest update, whenever I right click the Firefox icon in the pinned tiles on the Windows Start Menu, the options to launch a new tab, new window and a new private window don't show up. They show up when I pin Firefox to the taskbar but not the Start Menu.

Images attached for illustration: right-clicking Firefox in Start Menu and right-clicking Firefox in taskbar

Được hỏi bởi natedoggdiddy 2 tháng trước

Lần cuối trả lời bởi wirkutskijkarl 2 tháng trước