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Identify and remove virus "Video Update Recommended", which is spontaneously opening tab in browser

I have noticed symptoms of Malware / Adware within my Firefox browser. It seems to spontaneously open a tab telling me I need to download software with text "Video Updat… (xem thêm)

I have noticed symptoms of Malware / Adware within my Firefox browser. It seems to spontaneously open a tab telling me I need to download software with text "Video Update Recommended".

There are 2 webpage links that are effectively pointing me to update my video software. These appear spontaneously.

http://in.n3xtlvl.net/out/go.php?id=sct300

&

http://www.lpcloudbox31.com/7D575C505C2C6A4320775D7B7169513011D169A0EB6AE05B8D974CE06EC60507CA9B11FB2B938EB76EE7FD9F2F7FD7EC?tgu_src_lp_domain=www.dllultimatesoft.com&ClickID=11044384521482d85ef0f2cc7fe2f770&PubID=CD16044

Searching on both yields indications of being infected on some level. I tried doing my Symantec check and it came up with nothing.


Here is a screenshot of the page I get:






The install link points to: http://ttb.dllultimatesoft.com/download..

I have also tried malwarebytes, Microsoft Security Essentials and adware. However, it persists. It may not be linked to Grooveshark, but I notice it seems to appear while listening to Grooveshark.

Any help you can provide will be greatly appreciated.

BTW, adware reports my prefs.js file as a virus. It has been removed a couple of times and still sees it as virus. I reset Firefox. Then I uninstalled and reinstalled. Didn't make a difference.


thanks, John

Đã được hỏi bởi wakemon 6 năm trước

Trả lời lần cuối bởi jscher2000 6 năm trước

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When saving a file I can't see a list of folders when I hit the "Browse Folders" button.

I am using the latest version of Firefox on W7 64 bit. I tried reinstalling Firefox and it resolved the issue then shortly afterwards the problem popped up again. Reinst… (xem thêm)

I am using the latest version of Firefox on W7 64 bit.

I tried reinstalling Firefox and it resolved the issue then shortly afterwards the problem popped up again. Reinstalling a 2nd time didn't fix the problem. Resetting Firefox didn't fix it either.

Đã được hỏi bởi tishbite 6 năm trước

Trả lời lần cuối bởi jscher2000 6 năm trước

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Since version 29.0.1 Firefox keeps crashing

Since I updated to version 29.0.1 Firefox keeps crashing. Before I had FIrefox 28 and no problems. I found out that my FIrefox uses about 500 to 600 MB RAM. Then the RAM … (xem thêm)

Since I updated to version 29.0.1 Firefox keeps crashing. Before I had FIrefox 28 and no problems. I found out that my FIrefox uses about 500 to 600 MB RAM. Then the RAM usage suddenly goes up to about 1,5GB and Firefox crashes. What can I do, that Firefox stops crashing?

Here are my last crash reports:

bp-35e4cc58-3100-4718-a444-6e0cd2140520 20.05.2014 20:42 
bp-0b111ad0-3c73-4403-88fc-d3c402140520 20.05.2014 19:29 
bp-01f20bc1-725d-4604-956e-ea07e2140520 20.05.2014 17:56 
bp-3aa8f5c3-a013-47af-85b2-971592140519 19.05.2014 21:18 
bp-1535557a-6b0f-4eda-a558-ea0372140519 19.05.2014 19:52 
bp-517d952b-8fe2-4ca3-aea4-4af042140519 19.05.2014 15:36 
bp-ceaa1370-b80f-4d19-af28-a9b8d2140518 18.05.2014 22:34 
bp-b83fee90-d861-450d-a9dc-16b882140518 18.05.2014 21:22 
bp-7952bd98-76a3-4443-ac7a-b57452140518 18.05.2014 17:39 
bp-a212a286-a05d-408b-9495-496742140518 18.05.2014 16:36 
bp-d894b88a-584f-40cb-9a97-0e4f02140518 18.05.2014 14:53 
bp-82dfad30-baec-4646-b455-01a882140518 18.05.2014 13:45 
bp-ba5ff309-64d4-4273-b823-265162140517 18.05.2014 01:21 
bp-865b4348-85a7-4b18-8420-796012140517 17.05.2014 21:06 
bp-522c2119-426d-4e56-8126-ef1e22140517 17.05.2014 02:10 
bp-59737336-06a3-4cda-81e7-adb302140516 16.05.2014 20:07 
bp-8083f74c-4687-477f-b0e0-4e2152140516 16.05.2014 17:10 
bp-004a8a8d-29a2-4ad8-ae14-2a9c02140516 16.05.2014 16:09 
bp-c5b8ec5d-c026-4a1c-86c2-fc6ac2140515 15.05.2014 20:44 
bp-1f5e09fc-13b9-4f95-b57f-9f6112140515 15.05.2014 19:26 
bp-96d7ae8e-5e97-490c-87a1-1e54b2140515 15.05.2014 15:48 
bp-d799cbf8-9c6e-49e4-a1e7-f39162140515 15.05.2014 15:06 
bp-df69bc6b-8e15-4e4e-9ca1-844962140514 15.05.2014 00:59 

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firefox 24.0 started crashing after I restarted my computer

I haven't used firefox since the update before this broke everything, I updated a few days ago and found it worked great like it did before on a site that is rather flash… (xem thêm)

I haven't used firefox since the update before this broke everything, I updated a few days ago and found it worked great like it did before on a site that is rather flash heavy. yesterday I restarted my computer and ever since then firefox has resumed hanging to the point of crashing on that site (and several others I use) like it did before.

I've already checked all my add-ons, extensions and theme, I checked to make sure all things that could possibly affect that are up to date, I've read everything I could find on here but they never help for more then a few minutes. I really REALLY like using firefox and hate the idea of having to use chrome again, help please? :(

Đã được hỏi bởi KnightBlade 7 năm trước

Trả lời lần cuối bởi jscher2000 6 năm trước

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Couldn't load XPCOM.

"Couldn't load XPCOM." Pops up everytime I click on Firefox. I can't even get online through Google chrome. Says chrome stopped working. The browsers for both won't even … (xem thêm)

"Couldn't load XPCOM." Pops up everytime I click on Firefox. I can't even get online through Google chrome. Says chrome stopped working. The browsers for both won't even show up. IE manages to show its browser window but just comes up with a 404 message. What do I do?

Đã được hỏi bởi bluejamz 5 năm trước

Trả lời lần cuối bởi cor-el 5 năm trước

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Mac 10.9 trackpad scroll not working - reprise

Hello, This is a reprise of the bug show here: https://support.mozilla.org/en-US/questions/976644 My trackpad today started to randomly stop being able to two finger scr… (xem thêm)

Hello,

This is a reprise of the bug show here: https://support.mozilla.org/en-US/questions/976644

My trackpad today started to randomly stop being able to two finger scroll up or down. Like the OP I found exiting and entering temporarily restores scrolling for a short time. I'm unsure how to fix this. Am I alone, or is anyone else having this same issue?

I have a late 2013 Macbook Pro using OSX 10.9.3 and Firefox 30.

Đã được hỏi bởi madmoose123 6 năm trước

Trả lời lần cuối bởi lancer1993 6 năm trước

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Webm video file wont play.

This video won't play in firefox: http://torcht.com/d/distance_alpha_realtime_reflections.webm I have tested with all addons disabled. Works fine in Chrome … (xem thêm)

This video won't play in firefox: http://torcht.com/d/distance_alpha_realtime_reflections.webm I have tested with all addons disabled. Works fine in Chrome

Đã được hỏi bởi Forcen 6 năm trước

Trả lời lần cuối bởi cor-el 6 năm trước

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"Don't load tabs until selected" ... Where is the setting so that it affects the tabs when I click "Open all in tabs" from History?

I am trying to reload all the tabs from history, it's a couple thousand. I am not concerned about system RAM I have 16GB. I know it will be slow, I'm not looking for any … (xem thêm)

I am trying to reload all the tabs from history, it's a couple thousand. I am not concerned about system RAM I have 16GB. I know it will be slow, I'm not looking for any warnings or questions about why I have to reload that many tabs or how to work with the restore.bak sessionstore files.

The question I need an answer to is, "What setting do I need to change so that when I reload multiple tabs, it doesn't say "connecting" on all of them even though I have already selected "Don't load tabs until selected"

Đã được hỏi bởi stoptabsloading 6 năm trước

Trả lời lần cuối bởi ed1 6 năm trước

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text entry very slow

There appears to be a common problem with the latest versions of FF (26/27) entering text into text boxes (like this one). Email (yahoo) is particularly frustrating. The … (xem thêm)

There appears to be a common problem with the latest versions of FF (26/27) entering text into text boxes (like this one). Email (yahoo) is particularly frustrating.

The probelm is most appearent using the cursors to navigate around existing text. If I hold down the right or left arrow the speed at which the cursor moves is frustratingly slow and the CPU use goes to 100%. I don't get any of these problems with Chrome/ IE or Opera.

I've tried all of the normally reset firefox, hardware acceleration on/off, safe mode. None makes much difference. The problem does not appear to be present on Linux.

I'm running Win XP SP3 Home. Generally well patched and maintained and I don't generally have any performance problems.

Đã được hỏi bởi MarkAHobbs 6 năm trước

Trả lời lần cuối bởi jscher2000 6 năm trước

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Can't Play Video "need to upgrade your Adobe Flash Player"

Ever since upgrading to FF 26 I can't play video on YouTube or many other sites. It says "You need to upgrade your Adobe Flash Player to watch this video. Download it… (xem thêm)

Ever since upgrading to FF 26 I can't play video on YouTube or many other sites. It says "You need to upgrade your Adobe Flash Player to watch this video. Download it from Adobe."

So I click on the link which takes me to http://get.adobe.com/flashplayer/, do the install which goes without trouble.

But afterwards I get the same message when I try to play videos.

Running Windows 7 on a Desktop PC. Having NO problems playing videos in IE or Chrome. FF used to be great but it's becoming more trouble than it's worth.

Thanks in advance.

Đã được hỏi bởi pnArgus1 6 năm trước

Trả lời lần cuối bởi Andrew 6 năm trước

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The proxy server is refusing connections

Suddenly Firefox send me a message as follows: The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. Check… (xem thêm)

Suddenly Firefox send me a message as follows: The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections.

  • Check the proxy settings to make sure that they are correct.
  • Contact your network administrator to make sure the proxy server is working.

I have a Mac OS X Version 10.8.5 I have deleted and reloaded Firefox at least 20 times but I always get the same message again! I have looked at the Firefox support site for hours on end but could not find an answer to my problem and I have tried to contact Firefox support several times but NOBODY answers. I am sorry to say but Firefox has the worst support system. I wish they would have a better more user-friendly support and “contact us” system. I think that maybe I need a Port number, I have my IP numbers, but I can't find a Port number. It also says in the Firefox message: *Contact your network administrator to make sure the proxy server is working. I have no idea who my network administrator is or could be. I also called Apple and they could not help me either. I am at the end of my wits. Please can anybody help me to get my Firefox working again?

Đã được hỏi bởi Erneatina 5 năm trước

Trả lời lần cuối bởi Bariebel 5 năm trước

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Firefox will not work with paypal

Recently I have tried to purchase a few item using PayPal. PayPal have recently updated thier payment pages.When you get to the log in page for PayPal you get the option … (xem thêm)

Recently I have tried to purchase a few item using PayPal. PayPal have recently updated thier payment pages.When you get to the log in page for PayPal you get the option to choose alternative payment. Clicking on this link takes you to another page. The options for alternative payments are shown but clicking them ,nothing happens.The only thing you can do is go forward or back reverting to the default payment page. Ive tried the same websites using IE and with no problem. One site had the new PayPal format which worked so clearly this is a problem with Firefox.

P Lease fix this as I do not like using IE.

Đã được hỏi bởi simdmuk 6 năm trước

Trả lời lần cuối bởi Garry74 6 năm trước

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Firefoy consumes high CPU time displaying Facebook compared to other browsers.

Why id Firefox consuming so much more CPU cycles then the same (Facebook page) on other browsers? You may see the difference in this screen capture FF27 vs IE11 Is there … (xem thêm)

Why id Firefox consuming so much more CPU cycles then the same (Facebook page) on other browsers? You may see the difference in this screen capture FF27 vs IE11 Is there another way to fix this then the AdBlock filter suggested before? This might maybe temporary fix the issue but who knows what problem it introduces for next?

Đã được hỏi bởi taglich 6 năm trước

Trả lời lần cuối bởi Boblebad 6 năm trước

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Why does Firefox give a grossly wrong location for me to other sites?

I live in Warrington, PA, zip code 18976. However, for some reason, Firefox apparently passes to other sites an address for me which is near Bethlehem or Allentown, PA, w… (xem thêm)

I live in Warrington, PA, zip code 18976. However, for some reason, Firefox apparently passes to other sites an address for me which is near Bethlehem or Allentown, PA, which are about 50 miles north of where I live. The result is whenever a website I've selected presents a map or directions, it always provides (for example) store locations in the Bethlehem - Allentown area, not in the area where I live. This problem has existed ever since I began using Firefox, at least 3 or 4 years ago. It's getting a little tiresome.

I have tried without success to find where this incorrect address is stored in Firefox, but without success. My ISP is Verizon.

Any help would be most appreciated. Thanks.

Đã được hỏi bởi gbdaly1939 6 năm trước

Trả lời lần cuối bởi book.princess 6 năm trước

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Unable to get my tabs back after power outage and "restore previous session" doesn't show up.

Well, I've spent most of my day trying to figure out how to fix this. My power unexpectedly went out overnight and I left my computer on. When I woke up, i saw that t… (xem thêm)

Well, I've spent most of my day trying to figure out how to fix this. My power unexpectedly went out overnight and I left my computer on. When I woke up, i saw that the computer was off. So I started my computer, but when I went to get onto Firefox, none of my windows and tabs were there. (and I did have a ton of tabs open.) There wasn't even a "Restore Previous Session" icon to press on the Firefox homepage or a "Well, this is embarrassing" window. I tried opening "sessionstore.js" and "sessionstore.bak", but then a window came up titled "Windows Script Host" and said "Microsoft JScript Compilation Error." Then all there is to do is press "Ok". (By the way, at another time today when I tried opening a .js file, it said "Windows can't open this file" and it wanted me to choose the program I wanted to use to open the file, or use the internet to find a program. I chose Notepad, but then it was just a bunch of letters, words and symbols.)

I've also tried entering "about:sessionrestore" to get my windows and tabs back and then it says "Well, this is embarrassing." and "Firefox is having trouble recovering your windows and tabs." And there are no windows and tabs showing up below that sentence, with check marks, like it is when session restore has worked for me in the past. The only thing that worries me is that I did restart my computer between when I first started it this morning and now, when I'm writing this. I wanted to see if the "Restore Previous Session" icon would bring up my missing windows and tabs from before. But all it brought up automatically were the current windows and tabs that I have open right now. So now I'm wondering if I've permanently lost those tons of tabs that I had open before the power went out.

The other thing is that when I first got onto Firefox today, I could see all of my history from the days, weeks, and months past. Now I can only see today's history. I know I pressed something when I was trying to fix things but I don't remember what I pressed. Maybe that changed whether or not I could see the previous months' history. I did try "places.sqlite", "places.sqlite-shm" and "places.sqlite-wal" to restore my history, but again it said "Windows can't open this file" and it wanted me to choose a program to open the file. So again I chose Notepad, and it was just a bunch of letters, numbers, and symbols.

Hopefully someone may have an answer for me. Thanks!

Đã được hỏi bởi Yielded2Yeshua 6 năm trước

Trả lời lần cuối bởi Crymogea 6 năm trước

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The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete ?

I was trying to logon to www.hsbc.co.in when I got this message. I have successfully logged in to this website before from Firefox so I don't understand what is happening… (xem thêm)

I was trying to logon to www.hsbc.co.in when I got this message. I have successfully logged in to this website before from Firefox so I don't understand what is happening.

Đã được hỏi bởi Mayoite 6 năm trước

Trả lời lần cuối bởi kelliann1 6 năm trước

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Firefox 31 update ruined my browsing experience

Since I update Firefox to the latest version i.e., Firefox 31, I'm consistently experiencing slow browsing issues. Plus, below are the other major problems need to be fix… (xem thêm)

Since I update Firefox to the latest version i.e., Firefox 31, I'm consistently experiencing slow browsing issues. Plus, below are the other major problems need to be fixed ASAP:

1. Slow Browsing 2. Facebook games are running very slow (clearly the cache doesn't make any difference) 3. Alexa toolbar is not working properly (i.e., Instead of showing the site rank, it only shows "Private") 4. Upon opening more than 10 tabs, Firefox crashes and many more....

Please fix these issues ASAP.

Đã được hỏi bởi DJHMA 6 năm trước

Trả lời lần cuối bởi brw111 6 năm trước

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Does Firefox support Flowplayer?

There are 2 sites i have tried to use that use Flowplayer and I am unsuccessful in getting Firefox to play the MP4 files. For example See http://www.globalwealthprotectio… (xem thêm)

There are 2 sites i have tried to use that use Flowplayer and I am unsuccessful in getting Firefox to play the MP4 files.

For example See http://www.globalwealthprotection.com/private-ibc-what-is-difference/

There seems to be no support info on this trouble.

Thanks, William

Đã được hỏi bởi William42 6 năm trước

Trả lời lần cuối bởi cor-el 6 năm trước

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Firefox crashes when printing

I have had a problem with FF crashing when I print. This happens in Safe mode, as well as standard. Following instructions, I reset FF. No crash. I reset the home page to… (xem thêm)

I have had a problem with FF crashing when I print. This happens in Safe mode, as well as standard. Following instructions, I reset FF. No crash. I reset the home page to one of my choice, and crash occurred. I tried a couple of others (after resetting, again,) and the same thing happened.

This may be something to look at. As long as I have the default home page in place, I can print.

I have submitted this multiple times. Here is the latest crash report: bp-2c6028fd-a16d-4672-9d21-753232140530

Đã được hỏi bởi wawoodman 6 năm trước

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google search results disappear when i go back

I do a google search, get yhe results, click on a link, hit the back button, and get a blank google screen with no results from the search i just did. this is in firefox.… (xem thêm)

I do a google search, get yhe results, click on a link, hit the back button, and get a blank google screen with no results from the search i just did. this is in firefox.

Đã được hỏi bởi phillips908 6 năm trước

Trả lời lần cuối bởi FredMcD 6 năm trước