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Firefox extremely slow on some sites

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on som… (xem thêm)

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on some websites (not all).

This example is typical and has occured on multiple sites. To test and compare, I copied the URL, created a new tab in Firefox, then Paste and Go. I timed this 3 times and each time was 30 seconds. I Pasted the same into Chrome and Edge and each time it was instant. https://savingschampion.co.uk/best-buys/personal/easy-access-accounts

On my previous SSD, there was never an issue of any lag on any site.

BBC.co.uk/news is fine, as are several other sites. Does anyone have any idea what's happening? This is making Firefox unworkable for me, so unless I can fix the issue, I will have to move permanently to Chrome or Edge. That would be a shame after many years with Firefox.

Thank you in advance.

Được hỏi bởi glen24 1 năm trước

Được trả lời bởi jonzn4SUSE 1 năm trước

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Firefox download list opens by itself multiple times during the day

For about a month how I find that the Firefox download list opens by itself multiple times during the day. Most of the time I'm not even actively using firefox, it's just… (xem thêm)

For about a month how I find that the Firefox download list opens by itself multiple times during the day. Most of the time I'm not even actively using firefox, it's just idling in the background. When it first happened I figured it'd be a quickly patched bug and so didn't ask around about it. But I've had a ff update since then and it still happens. Does anyone know why this is happening? I have not seen reports of this via search.

I'm on ff 9.0.1.

Được hỏi bởi sparrowtwo 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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Browser crashing on some webpages

I'm using Firefox 106.0.1 on Ubuntu 22.10 from Mozilla's official PPA but when I open some websites the browser crashes with the message "Exiting due to channel error.". … (xem thêm)

I'm using Firefox 106.0.1 on Ubuntu 22.10 from Mozilla's official PPA but when I open some websites the browser crashes with the message "Exiting due to channel error.". I found the error could be related to libwebp with LTO enabled, may be it is, but I rebuilt the Ubuntu's package without LTO and one website stopped crashing, dell.com support page, but several others still crash, like amd.com.

Được hỏi bởi marcoshalano 1 năm trước

Được trả lời bởi marcoshalano 1 năm trước

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HTTP Status 403 Forbidden despite clearing cache, cookies, site data and using Troubleshoot mode

Since the last FF update (115.5esr, Windows 8.1 Pro) I keep getting the following error message when I try to access one particular website: The page isn’t redirecting p… (xem thêm)

Since the last FF update (115.5esr, Windows 8.1 Pro) I keep getting the following error message when I try to access one particular website:

The page isn’t redirecting properly An error occurred during a connection to www.doordash.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I have tried virtually all the solutions suggested online. I have cleared my cache, deleted cookies and site data, and I have tried to access the site using Troubleshooting mode, all to no avail. I contacted support for the particular website and they have no difficulty accessing the site with FF.

I can access the site in question with the Chrome browser, so the issue would appear to lie with Mozilla. I use this particular site frequently and would much prefer to continue to access it using it with FF, as I have done for over a year. I just installed Chrome on my Windows 8.1 Pro PC solely for the purposes of accessing this one website.

Help in resolving this issue would be greatly appreciated.

Được hỏi bởi Firefox Account 3 tháng trước

Được trả lời bởi cor-el 3 tháng trước

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YouTube videos refuse to play now

So I have never had a problem with YouTube up until yesterday, anytime I try to watch a video and click play or anywhere on the video it just has a circle that spins in t… (xem thêm)

So I have never had a problem with YouTube up until yesterday, anytime I try to watch a video and click play or anywhere on the video it just has a circle that spins in the middle around a youtube button, or sometimes just a black screen.

I have tried clearing Cookies & Cache, tried in safe mode, tried with a new profile, disabled hardware acceleration, I even uninstalled and re-installed Firefox.

Still for some reason I am unable to watch videos and only on Firefox, it works fine in Chrome and Edge browsers.

I am at a loss on how to fix this, and I really don't want to have to use two browsers for watching videos and navigating the internet.

Any Ideas?

Also my Internet is not the problem, I have Gigabit Fiber.

Được hỏi bởi omglulzfunny 1 năm trước

Được trả lời bởi omglulzfunny 1 năm trước

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Browser improvements

I have noticed for awhile now that when I load my Firefox homepage its keeps taking longer, certainly longer than it used to take. Also, when I load a You-tube video it t… (xem thêm)

I have noticed for awhile now that when I load my Firefox homepage its keeps taking longer, certainly longer than it used to take. Also, when I load a You-tube video it takes about a minute for things to work properly. The video and audio are erratic and skipping and simply disjointed for about the first minute, but then after that period of time the You-tube video runs OK, both audio and video. Something seems to be causing those problems recently that I didn't have previously. The problem seems to just keep getting worse also. I would appreciate any input and suggestions that may help the problem. Thank you.

Được hỏi bởi sciencemagic 1 năm trước

Được trả lời bởi Infinity__ 1 năm trước

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Error in event Viewer......Event 2 Firefox Default Browser Agent

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1… (xem thêm)

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1 and still get this error. Firefox is my default browser. Below is an image of what I see in my Event Viewer and also the full view of the event itself. I seem to not be having any problems with the browser but I was wondering if anyone could shed some light on why this is happening or forward to the Devs.

Respectfully, Don


Log Name: Application Source: Firefox Default Browser Agent Date: 5/14/2023 4:19:42 PM Event ID: 2 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP- Description: The system cannot find the file specified. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Firefox Default Browser Agent" />
   <EventID Qualifiers="32775">2</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>0</Task>
   <Opcode>0</Opcode>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2023-05-14T20:19:42.8333225Z" />
   <EventRecordID>9023</EventRecordID>
   <Correlation />
   <Execution ProcessID="0" ThreadID="0" />
   <Channel>Application</Channel>
   <Computer>DESKTOP-         </Computer>
   <Security />
 </System>
 <EventData>
   <Data>0x80070002 in RegistryDeleteValue:320</Data>
 </EventData>

</Event>

Được hỏi bởi new_aged2perfection 10 tháng trước

Được trả lời bởi cor-el 10 tháng trước

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"The WidevineCdm plugin has crashed" - unable to use any streaming service.

Whenever I attempt to watch something on any streaming service, I get an error message from the streaming service and a note from Firefox saying "The WidevineCdm plugin h… (xem thêm)

Whenever I attempt to watch something on any streaming service, I get an error message from the streaming service and a note from Firefox saying "The WidevineCdm plugin has crashed." I have tried to solve this problem a number of ways, but have unable to find a solution.

My best guess is the problem is due to the most recent WidevineCdm update, as in the plugins settings the most recent update for the plugin was on 10/21/23, which is shortly before I first noticed the problem. I did test out various streaming platforms on other computer browsers (Chrome and Microsoft Edge) — they gave the same website errors as I got on Firefox, but those browsers did not indicate the cause or suggest which plugin failed. I additionally tested out desktop apps for some of the streaming platforms; they work fine without any issues, but unfortunately the main streaming platform I use doesn't have a desktop app and only works in browser.

My computer is a Lenovo Yoga 9i, it's running Windows 11, and everything is up-to-date.

The methods I have tried to fix this issue with, to no avail: - submitted crash reports - toggling the "play DRM restricted content" options in Firefox, and toggling whether or not the WidevineCdm was activated, closing the browser between each toggle of options - clearing Firefox's cache - running Firefox in troubleshooting mode to make sure it wasn't a different extension interfering with it - tried running Firefox in compatibility mode - tried to find support from the people who made WidevineCdm, but apparently they don't do end-user support - deleting the WidevineCdm manually from the program files for Firefox and Chrome (since Firefox says the plugin is from Google), and then reinstalling it via the chrome components page. This briefly lead to the message on the plugin page that WidevinceCdm would "begin installing shortly." It seemed frozen like that for a good while, but then I tried clicking the "check for updates" and that message disappeared, and it went back to crashing when I tried using a streaming service. - uninstalling both Chrome and Firefox, restarting the computer, then reinstalling both browsers

As far as I can tell, the plugin comes automatically installed in the browser, and there isn't an alternate plugin for decrypting DRM-restricted content. If there's a way to set the WidevineCdm to a previous version before the update that's crashing it, I haven't found it, but I am no expert in computers or coding, and my guess about it being caused by the recent update could be wrong too.

I'm at my wit's end here, any help fixing this problem is greatly appreciated.

Được hỏi bởi samantha 4 tháng trước

Được trả lời bởi samantha 2 tháng trước

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Firefox upload speed zero on Windows 10

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero … (xem thêm)

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero so connections failed. Sometimes my phone speeds were similar but not always. The Speedtest by Oopla desktop app also showed erratic results but often when they were OK the web-based test on Firefox was much worse, with upload speed zero. When I started this Firefox showed upload speed zero. Now Firefox shows upload 18Mbps. This variability keeps happening and is driving me spare, as even emails often fail to go through - I use Thunderbird. I shall see how things go tomorrow and tell you how it is going.

Được hỏi bởi msturdy77 5 tháng trước

Được trả lời bởi msturdy77 5 tháng trước

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Wont load Death Records

West Virginia has a website to download old death certificates, but they wont load. There's nothing but a blank page. I'm not positive that it's a Firefox problem, as a … (xem thêm)

West Virginia has a website to download old death certificates, but they wont load. There's nothing but a blank page. I'm not positive that it's a Firefox problem, as a friend of mine who uses IE cant load them either, however, she CAN load them on her Tablet. As a historian, I really need to get these records for my research, so I was wondering if someone could go to the site and see of the records appear for them to be downloaded. This is a direct link to one of the records:

link text

While this is the main page were you enter the name you are looking for: link text

If you discover anything, please let me know. Thanks!

Được hỏi bởi wvsky 7 tháng trước

Được trả lời bởi wvsky 7 tháng trước

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Videos freeze when scrubbing back

For a few months, I have encountered an issue with videos playback on my browser. On most websites (including Reddit, Dailymotion, and even some videos on YouTube), whene… (xem thêm)

For a few months, I have encountered an issue with videos playback on my browser. On most websites (including Reddit, Dailymotion, and even some videos on YouTube), whenever I scrub back a video, it will stop for about ten seconds, while the audio keeps playing.

My current extensions are: Metamask, Bionic Reader, uBlock Origin, Return Youtube Dislike, and TWP Translate Web Pages. I have tried using Troubleshooting mode, but the problem persisted, so I think it's not because of my extension.

My OS is Opensuse Tumbleweed, with Firefox version 155.0.3. I didn't have this issue with Firefox ESR on my previous Debian 11 installation. I hope someone can find a solution for this, as it is extremely troublesome switching to Chrome whenever I want to watch videos.

Được hỏi bởi xuantung.trinh.63 7 tháng trước

Được trả lời bởi zeroknight 7 tháng trước

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the latest firefox update overfills my screen so I can't see or access words, links or whatever on top, bottom and sides. Unusable now.

I don;t know if I chose the right "best describes the question" because the first half of the option is off the screen to the left, and there's no way to scroll over. I … (xem thêm)

I don;t know if I chose the right "best describes the question" because the first half of the option is off the screen to the left, and there's no way to scroll over. I would like to go back to the version that preceded this latest update please. It worked well. Please reply by email, [email-removed], because I can't read most of what's on the screen here. I hope someone pays attention to this, because otherwise I'll have to abandon Firefox, and it's been by far my preferred browser. Can't think what you've done to it. Your updates in the past all worked fine. I'm on a Lenovo ThinkPad S145 with Windows10.

Được hỏi bởi vshelford 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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Why does my firefox always prefer IPv4, while IPv6 is still available?

My ISP had provided the IPv6 service, edge/chrome/vivaldi are all IPv6 first and working well. Only firefox insists use IPv4, although it could also pass the IPv6 test on… (xem thêm)

My ISP had provided the IPv6 service, edge/chrome/vivaldi are all IPv6 first and working well. Only firefox insists use IPv4, although it could also pass the IPv6 test on https://test-ipv6.com, and the internal test on https://detectportal.firefox.com/success.txt?ipv6 It leads to some webpage extremely slow, even could not be accessed.

I've tried privacy mode, but the problem is still there. IPv6 in about:config is enabled, all related options are default. Is this a bug, or if there is any way could fix it by some special settings?

Waiting for your help, thanks.

Được hỏi bởi tempwall 3 tháng trước

Được trả lời bởi tempwall 2 tháng trước

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Delete "entries" folder, which is 49 GB huge!

For many years I use Firefox 52.9.0esr on my WinXP computer. And for even more years I have been struggling unsuccessfully with the following problem. Under "C:\Document… (xem thêm)

For many years I use Firefox 52.9.0esr on my WinXP computer. And for even more years I have been struggling unsuccessfully with the following problem.

Under "C:\Documents and Settings\<username>\Local Settings\Application Data\Mozilla\Firefox\Profiles\2b9qepw7.default-1469870616368\cache2" there is a folder named "entries", that is constantly inflating! It is now 49.5 GB huge! I can not delete it. Deleting process does start, but doesn’t continue even for a bit or finishes ever. I’ve tried to delete the cache via Firefox preferences unsuccessfully. Even manually via Windows Explorer, even in safe mode (F8 when the computer starts), even with TotalCommander. The folder’s size just suddenly changes to zero when I click on it, but not the real space it’s occupying on my hard drive. I even uninstalled my antivirus and tried all the methods again – to no success…

I have added a video of what happens on my drive if I click on this folder in low resolution: https://drive.google.com/file/d/1E_gqf4s31m7Gr7taW5iUOUzkwe8Oi7iT/view?usp=drivesdk In high resolution: https://drive.google.com/file/d/1EaLROHC2p510CvP24nO83wplEkaAgrA9/view?usp=drivesdk

Please help me to solve this problem!

Thank you very much in advance!

Được hỏi bởi leonidg 10 tháng trước

Được trả lời bởi leonidg 10 tháng trước

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PDF launch from Download Library

Hi, When using the right click menu on a PDF item in the Download Library (Ctrl+J) option Open In XYZ PDF viewer opens the pdf in chrome!!! option [selecting] Always Ope… (xem thêm)

Hi,

When using the right click menu on a PDF item in the Download Library (Ctrl+J) option Open In XYZ PDF viewer opens the pdf in chrome!!! option [selecting] Always Open In XYZ PDF viewer opens the file in chrome!!! option [deselecting] Always Open In XYZ PDF viewer opens the file in FF!!!

Double clicking on a PDF item in the Download Library (Ctrl+J) also opens the file in chrome!!!

This is totally wrong, please fix it asap. Thx

Được hỏi bởi spdgnzls 1 năm trước

Được trả lời bởi spdgnzls 1 năm trước

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In iOS Firefox crashed due to plugin-container

I followed instruction several time to uninstall and reload fresh and Firefox will not run, except in safe mode. This issue has happened once before and I solved it by re… (xem thêm)

I followed instruction several time to uninstall and reload fresh and Firefox will not run, except in safe mode. This issue has happened once before and I solved it by reloading it fresh but this time I cannot get it to run.

Được hỏi bởi smartin322 1 năm trước

Được trả lời bởi smartin322 1 năm trước

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SSL_ERROR_BAD_MAC_ALERT

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows… (xem thêm)

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows 10 computers. When the issue occurs, users can navigate to other websites without issues. Navigating to Google in a different browser works no problem. Restarting the browser will resolve the issue. Clearing cookies and site data has no effect. Users can also refresh the page after some time and the issue will go away.

Any idea as to why this is happening?

Được hỏi bởi krisa15 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Firefox Consistently Crashes After Closing

I've been using Firefox for many years without a problem and have always liked it, but I've recently starting encountering a problem where Firefox consistently crashes af… (xem thêm)

I've been using Firefox for many years without a problem and have always liked it, but I've recently starting encountering a problem where Firefox consistently crashes after closing. After I close Firefox, the Windows Task Manager shows it still in memory. After a couple of minutes, the Mozilla Crash Reporter screen pops up informing me that Firefox had a problem and crashed, with an option to restart Firefox or Quit. I tried refreshing Firefox, which was a challenge because of the problem of hanging in memory after closing, but it did not resolve the problem. I also tried uninstalling it, then deleting the Mozilla folders and clearing out any references to Firefox in the Windows registry, and reinstalling it. I haven't installed any extensions yet; but sadly, I continue to encounter the problem. Any ideas about how to resolve the problem?

I should mention that I had bought a new SSD for my computer and migrated everything over from the old SSD to the new one. The problem with Firefox began after the migration. Everything else that was installed there works without a problem. I would be surprised if this is related to the issue considering I've reinstall Firefox.

Được hỏi bởi Allan 10 tháng trước

Được trả lời bởi Allan 10 tháng trước

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Can't copy text - It works in any other browser

Hello! I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but t… (xem thêm)

Hello!

I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but this is very difficult to do in Firefox. If I inspect the element this is what I see:

<em unselectable="on" style="width: 2161px;">Service Ticket #55474079</em>

I understand the unselectable attribute is on but even if I try setting it to off or deleting it all together the problem remains. Moreover, I've tried it in several browsers (Chrome, Edge, DuckDuckGo) and it works fine without any extensions or tricks.

In other words: only Firefox keeps me from selecting this very important piece of info.

Any help would be very much appreciated! I looked up help articles but nothing similar to my case. I did find an extension for the browser but I am afraid to try it due to security reasons.

Thank you!

BMET1.

Được hỏi bởi BMET1 3 tháng trước

Được trả lời bởi cor-el 3 tháng trước

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[SOLVED] cannot save page/file to local drive

Hi, I'm using version 101.0.1 (64 bit) for Ubuntu 22.04. When I open a link of a pdf file, the file is displayed in the built-in viewer, since I chose "Open in Firefox" i… (xem thêm)

Hi, I'm using version 101.0.1 (64 bit) for Ubuntu 22.04. When I open a link of a pdf file, the file is displayed in the built-in viewer, since I chose "Open in Firefox" in my settings. But then if I click the download icon nothing happens. If I click the print icon and choose "print to pdf" in the popup, then clicking on "save" does nothing and I have to click "cancel" to dismiss the popup.

Actually there is no way to save a pdf file but setting PDF app to "Ask always" and then open it with "System handler", but then the file is saved into the default download folder, even though I selected the checkbox "Always ask me where to save files" in my settings.

EDIT: the issue was solved by installing the following packages, as shown in this question :

xdg-desktop-portal xdg-desktop-portal-gtk

Được hỏi bởi gi4c0ph 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước