Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã lưu trữ

Firefox Sync account keeps logging me out

Starting within the past week, Firefox logs me out of Sync whenever I close it (and possibly also randomly when I don't log out). My bookmarks and passwords are still pre… (xem thêm)

Starting within the past week, Firefox logs me out of Sync whenever I close it (and possibly also randomly when I don't log out).

My bookmarks and passwords are still present but I can't, for example, send/receive shared pages from other devices. "Send to another device" appears to work but doesn't actually send until I open the menu and "click here to sign in" (or whatever), then it *instantly* signs in.

I've never used a master password, and Privacy options are set to "Remember History". A couple times recently it's suddenly "forgotten" my device name, so my laptop shows up 4 or 5 times on other devices. I only recently was forced to switch to "stupid Windows 10" which is painful with only 2gb RAM, but I assume that's not related...

In "about:sync-log" there are plenty of "error-sync" log files (I'm not sure whether this is normal, or if there should be zero?)

Here my sync-errror file from today alone: https://pastebin.com/gsUb85tU -- ( potentially identifying data has been {**deleted**}. )

Đã được hỏi bởi Rob 1 năm trước

Trả lời lần cuối bởi hellosct1 1 năm trước

  • Đã lưu trữ

How do I stay logged in to Firefox on my imac so I don't have to adjust my settings every time I open my browser?

I have Firefox synced on several devices, an ibook, an android and my pc. I just got a new imac desktop and installed Firefox but every time it goes to sleep or I shut it… (xem thêm)

I have Firefox synced on several devices, an ibook, an android and my pc. I just got a new imac desktop and installed Firefox but every time it goes to sleep or I shut it down I have to log back in to Firefox and readjust all of my settings. I don't have this problem on my other devices.

Đã được hỏi bởi michael.barnett 1 năm trước

Trả lời lần cuối bởi user633449 1 năm trước

  • Đã lưu trữ

Problem with Firefox Monitor Account

Hello, I have a problem with my Firefox Monitor account. All was working fine, but I've change my Password, and now I can connect anymore... When I click to login, then i… (xem thêm)

Hello,

I have a problem with my Firefox Monitor account. All was working fine, but I've change my Password, and now I can connect anymore... When I click to login, then it recognize my Firefox Account, I set my new password, and then I have an error message :

Erreur

must-be-signed-in

I'm from France, sorry for my english. Could you help me please ?

I've clean Cache And Cookies, I've also try to open Firefox without modules activated. It is still the same... And it is the same on my smartphone, so I assume that there is a problem with my Firefox account, related to Monitor.

I created a new Firefox Monitor, in order to check some other emails, but as soon as I log with my main account, I have the same message, told me "must be signed in"...

Đã được hỏi bởi David-78 1 năm trước

Trả lời lần cuối bởi David-78 1 năm trước

  • Đã lưu trữ

Removed Device Shows Up in "Synced Tabs" and "Send Tab to Device" Lists

I recently removed and re-added (with a new sync name) a device from and to my Firefox Sync account. Then I checked to make sure the device (the old name) is disconnected… (xem thêm)

I recently removed and re-added (with a new sync name) a device from and to my Firefox Sync account. Then I checked to make sure the device (the old name) is disconnected from manage account page. Later I noticed that in the "Send Tab to Device" list I still have that old name listed (along with the new name) and in the "Synced Tabs" list I still see the old device with a page that was presumably open when I originally disconnected it.

Is there anything I can remove the old devices from the Send and Sync Tab lists given that there's nothing in my account list of devices to Disconnect?

Thanks

Đã được hỏi bởi foxtellite 1 năm trước

Trả lời lần cuối bởi foxtellite 1 năm trước

  • Đã lưu trữ

I simply need someone to restore my bookmarks !!!! HEALP!

I could not log in after my computer had been down for 2 months. It would not let me do anything but change my password. But now my bookmarks are gone !!!!!!!!!!!!!!!!!… (xem thêm)

I could not log in after my computer had been down for 2 months. It would not let me do anything but change my password. But now my bookmarks are gone !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WTF did I bother making this account if the one reason I did it was to SAVE MY GAWDDAMN BOOKMARKS NO MATTER WHAT !!!!!! Restore them or I am out. I can't handle this hit right now. I have to redo everything elsewhere damn it !!!!

Đã được hỏi bởi Achaeos 1 năm trước

Trả lời lần cuối bởi Achaeos 1 năm trước

  • Đã lưu trữ

I no longer have access to my email on file, and it's asking me to verify my login??!!

Please help! I closed my business and no longer pay for domain services therefore no longer have access to my email address but I need to access my data I have critical s… (xem thêm)

Please help! I closed my business and no longer pay for domain services therefore no longer have access to my email address but I need to access my data I have critical stuff in my Firefox sync account. I obviously know my password and email but I can't click the link in the email because obviously it won't be delivering. Thoughts?

Đã được hỏi bởi JohnnyBeGood1 1 năm trước

Trả lời lần cuối bởi rfkelly 1 năm trước

  • Đã lưu trữ

I accidently entered my age as '0' and now it won't let me create an account. How can I change this?

I opened up Firefox today and it suggested that I create an account. I tried to do this, but forgot to fill in the age field, so it automatically set my age as 0. I am 39… (xem thêm)

I opened up Firefox today and it suggested that I create an account. I tried to do this, but forgot to fill in the age field, so it automatically set my age as 0. I am 39, so old enough to have an account. But, if I try to go back to the create account page, it automatically redirects to a page that says "Cannot create account You must meet certain age requirements to create a Firefox Account. " And I can't get back to the actual page.

Is there a way to reset this?

Thanks, Abigale

Đã được hỏi bởi millera9 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

  • Đã lưu trữ

my newly created account is locked out

I created a brand new Mozilla account using my email but when I tried to log in I got a message that said my confirmation email was returned and that my account is locked… (xem thêm)

I created a brand new Mozilla account using my email but when I tried to log in I got a message that said my confirmation email was returned and that my account is locked. I never received a confirmation email from Mozilla to verify my account, and my email is valid. Please help me verify/unlock my account.

Đã được hỏi bởi Aristoblis 1 năm trước

Trả lời lần cuối bởi McCoy 1 năm trước

  • Đã lưu trữ

Firefox Monitor error: Verification token is required

I cannot add a secondary email address to Firefox Monitor. Adding a secondary email address sends a confirmation email to that address. When I click the 'Verify my email'… (xem thêm)

I cannot add a secondary email address to Firefox Monitor.

Adding a secondary email address sends a confirmation email to that address.

When I click the 'Verify my email' link that it sends, a page opens with "Error: Verification token is required".

Đã được hỏi bởi billcouper81 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

  • Đã lưu trữ

Firefox Monitor appears broken, login gives error 502, how to fix this?

When trying to login to Firefox monitor, redirect to https://accounts.firefox.com is done. I sign in with my existing account. When then pressing "Sign In", the following… (xem thêm)

When trying to login to Firefox monitor, redirect to https://accounts.firefox.com is done. I sign in with my existing account. When then pressing "Sign In", the following error appears:

502 Bad Gateway openresty/1.13.6.2

Đã được hỏi bởi Pal 1 năm trước

Trả lời lần cuối bởi Pal 1 năm trước

  • Đã lưu trữ

Hi, I wanted to create a firefox account with my gmail account email address but can't because it is being used by someone else. Help?

I have had some security issues lately with my home wifi network which started about 2 years ago. Tonight, I wanted to create a Firefox account and it stated that this a… (xem thêm)

I have had some security issues lately with my home wifi network which started about 2 years ago. Tonight, I wanted to create a Firefox account and it stated that this account was in use already. Although, I never set up a Firefox account before; I was a bit dumbfounded. So, I requested the password reset and the message stated that the "Primary account" needs to do this. So, what can I do to unlink my email address from this other account which I did not set up.

Đã được hỏi bởi nikzurich 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

  • Đã lưu trữ

I registered a sync account and synced on Macbook perfectly. But when I tried to syn on my iphone 8plus, the same account was told not existing.

I registered a sync account on firefox for Macbook and synced on Macbook perfectly. But when I tried to syn on my iphone 8plus, the same account was told not existing and… (xem thêm)

I registered a sync account on firefox for Macbook and synced on Macbook perfectly. But when I tried to syn on my iphone 8plus, the same account was told not existing and I was told to create a new account. Then I deleted the sync account from Macbook firefow and registered a new one (with the same email address) on my iPhone. Then the syncing on iphone was perfect. But when I tried to sync on my macbook, the same account was told not existing either.

It seems to me that the sync account on Macbook firefox and the sync account(with same email address) on iPhone firefox are in 2 isolated zones. The 2 devices can not see each other with the same sync account of email.

Đã được hỏi bởi ethaninwa 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

  • Đã lưu trữ

When I bookmark I get multiple copies and cannot delete other than one at a time.

i have recently bookmarked several sites. Multiple new folders are created and when I try to select all of them to delete them, I can only select one at a time. I have… (xem thêm)

i have recently bookmarked several sites. Multiple new folders are created and when I try to select all of them to delete them, I can only select one at a time. I have no ability to delete multiple folders or sites at once.

Đã được hỏi bởi Wordwaster 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

  • Đã lưu trữ

Hi , I forgot my 2 authentication details

I cannot remember the authentication app and i have no recovery code I can provide account email and password Account email : *** Account password : *** and also all m… (xem thêm)

I cannot remember the authentication app and i have no recovery code

I can provide account email and password 

Account email : *** Account password : ***

and also all my details

Name : Alberto Surname : *** Born : *** Italian CF ( fiscal code ) : ***

Could you please tell me the app I used to do the authentication and send me a barcode to be scanned to do the 2 step authentication ? I thik this is the most secure way to proceed but i let you find a possible solution for this problem

I'm attaching a picture of my Passport to verify my identity

Best regards

edit: removed personal information for your protection - this is a public forum, don't post sensitive information here! (philipp)

Đã được hỏi bởi Bruzzonea 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

  • Đã lưu trữ

Bookmarks are not syncing with gmail account

Dear Technical Team, I am using Mozilla Firefox since last 10 years and I have attached my gmail account for syncing of my bookmarks. Two days before, I reinstall windows… (xem thêm)

Dear Technical Team, I am using Mozilla Firefox since last 10 years and I have attached my gmail account for syncing of my bookmarks. Two days before, I reinstall windows and book marks are not automatically syncing as I signed in my attached email. I have gone through all the ways and suggestions available at Firefox forum. I have uninstalled Firefox multiple times and also dis-connect my gmail from Firefox but nothing works. I am in a great trouble, please guide me how I can recover my bookmarks.

Đã được hỏi bởi NaveedSaadiwre 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

  • Đã lưu trữ

can't sign in. Phone was wiped along with 2FA codes

My phone was wiped while it had the 10-Digit recovery codes and the Authenticator app which had the other 2FA codes. How do I get my account back? I've tried resetting th… (xem thêm)

My phone was wiped while it had the 10-Digit recovery codes and the Authenticator app which had the other 2FA codes. How do I get my account back? I've tried resetting the password but it still wants 2FA codes.

Any help would be appreciated even if it is to let me know it is a lost cause. I would make a new account, but the one that's locked uses my main email account.

Đã được hỏi bởi needshelp0 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước