Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã lưu trữ

Volunteers

This is a comment, not a question. I really only want to applaud Firefox and all the volunteers that contribute their thoughts and efforts in writing solutions, explanati… (xem thêm)

This is a comment, not a question. I really only want to applaud Firefox and all the volunteers that contribute their thoughts and efforts in writing solutions, explanations and more to the many areas that need to be addressed, especially newcomers to the world of computers and Firefox. I was not raised in a computer environment, in that I am old, born in 1953. Everything and anything I know is from being self taught by jumping online and giving it a go, stumbling around on the web until things made sense to me. Volunteers at Firefox have been invaluable as they have been my teachers almost from the start. In addition to just turning 69 years of age and a bit out of the range of "computer age" I had undiagnosed learning disabilities (ADD, dyslexia, etc) which made classic classroom learning very difficult. With Firefox (and others) volunteers, I am able to take my time, going over what I read several times until it sticks and I can move on to take in a little more knowledge each time I logged (and still log) on. So thank you to all the volunteers who share their expertise and thank you to Firefox for highlighting the names of the authors and teachers and posting them at the end of their articles. Firefox does not just talk the talk, they walk that walk, and stand as a fine example of how well community, helping out and giving of yourself makes for a better world. Without naming names, there are others who now prefer to remain more self-serving in their efforts, pumping up their version of "security" by becoming CENSORS TIMES TEN, limiting and blocking any and all comments that do not conform to that company's beliefs. Like I said, I prefer not to name names....but "YIPEE !" Thank God they are the exception and not the rule. Ain't that right, "YIPEE !" or whatever your real name is ! As they say...'DO YOU !" Firefox. Keep up the great work and again, thanks to all of the many contributors who volunteers their time, energy and expertise in spelling things out, helping to teach Old Knuckleheads like me, how to follow the maps you draw in verbiage, that is the standard for great teaching methods in the many, many areas of computing that I personally got a late start on. Be safe and Be healthy, everyone, in particular all you volunteers. All of your efforts are deeply appreciated. p.s. My apologies for the length of this, I just don't know when to SHUT UP ! LOL

Được hỏi bởi BeBop4000 10 tháng trước

Lần cuối trả lời bởi Paul 10 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Unable to disable search from address bar

Since Firefox was last updated, I now no longer have the ability to access some websites such as Google, Wikipedia, and Amazon without Firefox prompting me to type someth… (xem thêm)

Since Firefox was last updated, I now no longer have the ability to access some websites such as Google, Wikipedia, and Amazon without Firefox prompting me to type something to search within those sites even though all I want to do is go to the home page.

I can still get there by typing http:// in front of it but I shouldn't have to and if I change the settings to add the search in the toolbar and then try going to "amazon.com", for example, I'm still being prompted to use the address bar to search.

Is there a way to fully disable this prompt so I can type in "google.com" or "amazon.com" without getting the search prompt?

Được hỏi bởi Mike Van Wormer II 1 năm trước

Được trả lời bởi Mike Van Wormer II 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

issue with "Potential Security Issue"

I am getting the "Did Not Connect: Potential Security Issue" error on websites that are clearly not security threats. Examples are twitch.tv, youtube.com, gmail.com and s… (xem thêm)

I am getting the "Did Not Connect: Potential Security Issue" error on websites that are clearly not security threats. Examples are twitch.tv, youtube.com, gmail.com and since I use duckduckgo, I cant even search something because it redirects me to the website duckduckgo.com/(whatever i searched), which also creates the error. I don't believe it is a network error because it allows me to visit all of these websites when I am using the chrome browser. Sometimes when I get the error, it has the yellow border around the screen so I can click on advanced options and click "go to the website anyways", and sometimes that option is not there. Also, the error will happen on and off for some websites. For example, yesterday I wasn't able to access gmail.com because the glitch was happening on it, but today I am able to visit the site just fine.

Được hỏi bởi junior14 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Cannot log in to American Airlines website AA.Com

For the past couple of weeks I am not able to log in to AA.com. When I fill in the require fields ( AAdvantage # or username, Last name, Password), it redirects to https:… (xem thêm)

For the past couple of weeks I am not able to log in to AA.com. When I fill in the require fields ( AAdvantage # or username, Last name, Password), it redirects to https://www.aa.com/sorry.html. I have no problem logging in on one of the other major web browsers. Ad blocker is turned off, cache has been cleared, all the tricks that usually solve such problems. So, I'm beginning to think that something in a recent Firefox update doesn't play nice with AA.com. I'm using Firefox Ver 91.0.2.

Any suggestions?

Được hỏi bởi Tom Huckstep 1 năm trước

Được trả lời bởi Tom Huckstep 1 năm trước

  • Đã lưu trữ

Firefox on Windows 10 Loads Multiple Versions of the Same Tab, Limiting Memory (RAM)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support. It is now clear that the problem is with the Fi… (xem thêm)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

Được hỏi bởi JandNL 1 năm trước

Lần cuối trả lời bởi JandNL 1 năm trước

  • Đã lưu trữ

remove searches from address bar, restore search to middle of the page

Once again, Mozilla has changed a good thing. I like searching from the middle of the page because I can actually see it and never use the address bar to search. Now with… (xem thêm)

Once again, Mozilla has changed a good thing. I like searching from the middle of the page because I can actually see it and never use the address bar to search. Now with the latest downgrade, I can no longer use the search bar in the center of the page, it sits there with no use or purpose. I can only search from the address bar. I tried the fix of going to about:config, then handoff, then browser.newtabpage,activity............followed the directions exactly. IT DID NOT WORK. Someone needs to help fix this or I will dump mozilla as they continue to ignore functions that are PERFECT and change them to accommodate a group of people that live on their phones and make all changes preferential to that genre. I use a desk top to access the internet. Do not forget about PC users when you make these asinine changes!!!!!!!!!!!!!!!!!!

Được hỏi bởi Nonya 1 năm trước

Lần cuối trả lời bởi cor-el 1 năm trước

  • Đã lưu trữ

Firefox causes 100% CPU usage when opening couple tabs at the same time!!!

I Am on desktop: i5 9600KF (high performance mode) 16GB 3200mhz ram NVME... Windows 10 Pro x64 Firefox last stable When I open Firefox tabs aren't loaded all at the sam… (xem thêm)

I Am on desktop:

i5 9600KF (high performance mode) 16GB 3200mhz ram NVME... Windows 10 Pro x64 Firefox last stable

When I open Firefox tabs aren't loaded all at the same time, but they are suspended. So after that: when I switch between 6 tabs quickly - they start to open at the same time. And CPU usage skyrockets to 100% LOL! Given I Am on high end PC - this is joke! I was using chrome and had hundreds of tabs and Chrome doesn't even suspend them by default. They open all at the same time I think!

So there is something wrong! I tried troubleshooting mode and it was the same problem!

Thanks for help!

Được hỏi bởi empleat 1 năm trước

Lần cuối trả lời bởi empleat 1 năm trước

  • Đã lưu trữ

Youtube does not work well in Firefox

That, simply YouTube does not work well with Firefox, among the problems we have that it is possible to log in to YouTube in a normal way, but immediately and frequently … (xem thêm)

That, simply YouTube does not work well with Firefox, among the problems we have that it is possible to log in to YouTube in a normal way, but immediately and frequently in the use of the page the information and interface displayed is that of someone who does not log in, for Therefore, you cannot comment, you cannot save videos in lists, it is a problem that makes me no longer use Firefox but I want to use it again.

I have tested this on other computers and the problem is the same.

What is happening?

Thanks

Được hỏi bởi Ikiam 1 năm trước

Lần cuối trả lời bởi FredMcD 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

After change the network connection to cable, or to a different Wifi, firefox can't connect to the internet unless restarted

After change the network connection to cable, or to a different Wi-Fi network, Firefox will lose connection and will be unable to access any website unless its is restat… (xem thêm)

After change the network connection to cable, or to a different Wi-Fi network, Firefox will lose connection and will be unable to access any website unless its is restated, closing all Firefox windows.

The problem happens when:

1. I have the Firefox opened, I disconnect from wife A, Firefox lost connection, then I connect to Wi-Fi B, all other browsers can connect, but Firefox does not. (if Wi-Fi A and B are from different router)

2. A start the computer disconnected, I open the Firefox, I connect to internet, any other browser that was previously opened can connect, but Firefox does not.

OS: openSUSE Tumbleweed 20210912 Firefox version (91.0.2. It occurs in the last two years, it is so annoying)

Được hỏi bởi bclima 1 năm trước

Được trả lời bởi jonzn4SUSE 1 năm trước

  • Đã lưu trữ

N-th tab in firefox doesn't load

Hiya, I'm having a minor inconvenience with firefox 91.0.2 for a few months now. It's popped up a few months ago and hasn't resolved itself in between updates. I'm gui… (xem thêm)

Hiya,


I'm having a minor inconvenience with firefox 91.0.2 for a few months now. It's popped up a few months ago and hasn't resolved itself in between updates.

I'm guilty of having many (well over 20) tabs open at the same time and around the 20th or 30th tab even, usually one of the (newly opened) tabs, simply never loads. If I open the same link in another tab, the link (any url) does load. See the screencap below.

This is on a windows 64 bit machine OS build: 19043.1165 (21H1) Windows Feature Experience Pack 120.2212.3530.0

I'm running Norton 360 Antivirus software.

Will try running in safe mode, to see if it still happens and confirm in a reply to this message.

Hoping you guys might have some suggestions.

BTW: https://support.mozilla.org/en-US/questions/1317506 is probably the same problem, unfortunately the thread has been archived. This one: https://support.mozilla.org/en-US/questions/1285104 also seems similar.

Được hỏi bởi Mediationpraktijk De Witte Vlag 1 năm trước

Lần cuối trả lời bởi Mediationpraktijk De Witte Vlag 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Swedish letters å, ä and ö.

Some fonts on some websites can not show swedish letters å, ä and ö. Try https://www.handelsbanken.se/sv/. Any suggetions? … (xem thêm)

Some fonts on some websites can not show swedish letters å, ä and ö. Try https://www.handelsbanken.se/sv/. Any suggetions?

Được hỏi bởi bjornsylwan 1 năm trước

Được trả lời bởi bjornsylwan 1 năm trước

  • Đã lưu trữ

Lost Passwords after Restarting Firefox

There was a clear indication that simply resetting Firefox would save passwords while hopefully improving performance. BUT ALL LOCKWISE PASSWORDS AND LOGONS HAVE APPARENT… (xem thêm)

There was a clear indication that simply resetting Firefox would save passwords while hopefully improving performance. BUT ALL LOCKWISE PASSWORDS AND LOGONS HAVE APPARENTLY BEEN LOST. There are online instructions to copy/paste all data in the Old Firefox Data fldr to the "new profile fld" in 'about:profiles'. But the lost passwords still do not appear. Can anyone explain:

(1) is it possible to recover lost passwords from Old Firefox Data ? (2) why this happened despite false re-assurance that passwords would not be lost ?

Thanx. Boiling Madman

Được hỏi bởi theblochs 1 năm trước

Lần cuối trả lời bởi FredMcD 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Can't open web links on some sites, unless I right-click and "open in new tab"

I've started having a strange issue with both Firefox for Windows and Android. On some news websites, and sports websites, I can no longer open articles just by clicking … (xem thêm)

I've started having a strange issue with both Firefox for Windows and Android. On some news websites, and sports websites, I can no longer open articles just by clicking on them, but right-clicking works. If this sounds strange - it is!

The issue is exactly as it sounds like. I can hower the mouse over the title of an article and Firefox will recognize that it's a link, showing me the path at the very bottom left of the browser. But when I click it, it simply won't do anything. My mouse works fine before you ask. It's only when I right-click the same article and choose "open in new tab" that the article opens. This is happening on some major sites as well, like the BBC.

At first I thought this was Windows-specific, but I have also had the same issues with my Firefox for Android. And again, long-pressing on the article and selecting open in new tab will open the link, but not normal tapping.

I have restared Firefox in Troubleshooting mode to disable any addons but the problems persist.

Anyone else having the same issue or is there a known solution?

Được hỏi bởi nucnik 1 năm trước

Được trả lời bởi tss612tss 1 năm trước

  • Đã lưu trữ

LOST 150 TABS - TRYING TO RECOVER THEM

Three times now I have lost over 150 open tabs on Firefox and have spent hours trying to recover them but to no avail. I have tried absolutely everything I have read in … (xem thêm)

Three times now I have lost over 150 open tabs on Firefox and have spent hours trying to recover them but to no avail.

I have tried absolutely everything I have read in multiple support posts such as clicking on the 3 lines, trying to go into history, etc. The best I can do is go into my history to see thousands of website that I have been to in the past several months, but seemingly no way to restore only the 150 tabs that I had open.

Several of the posts refer to trying to find previous files with names in them such as "session..." and "json..." etc. but I cannot find any of these files on my hard drive.

MESSAGE TO FIREFOX DEVELOPERS: Please please please add an option to load a previous set of tabs that were open a week or two ago. Not an option to open the websites I was on, but the actual saved tabs. Very frustrating!!!!!! It's not reasonable to expect someone to go through 3,000 web pages in the history to find the 150 that I opened and left opened for a reason. A couple of hundred hours of my time in research down the drain.

Please help. I'm using the latest firefox browser on Windows 7. Thanks.

Được hỏi bởi tomvassos 1 năm trước

Lần cuối trả lời bởi Bithiah 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Alt + n gets sent to websites, resulting in skipping around in videos and not switching tabs

I'm an avid keyboard user, and I'm trying to use the alt + n shortcuts for switching tabs, while watching in a video on a website (more specifically unity). But every tim… (xem thêm)

I'm an avid keyboard user, and I'm trying to use the alt + n shortcuts for switching tabs, while watching in a video on a website (more specifically unity). But every time I press alt + n udemy interprets it as skipping around in the video. And firefox aborts the switching of the tab. This is literally driving me crazy.

Được hỏi bởi legendofmiracles 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

  • Đã lưu trữ

Firefox crashing frequently even after trying most troubleshooting steps

I’ve been having frequent crashes lately. I’ve already tried pretty much every troubleshooting step that Firefox recommends, and I tried them all multiple times. I also t… (xem thêm)

I’ve been having frequent crashes lately. I’ve already tried pretty much every troubleshooting step that Firefox recommends, and I tried them all multiple times. I also tried a few troubleshooting steps related to OS and hardware. I definitely could try a few more OS/hardware specific troubleshooting steps but I’m hesitant to waste time doing that considering I don’t really have any confidence that the problem is due to OS/hardware issues.

I feel like the only hope for a solution is to discover some relevant information within my Firefox crash reports. I’m not sure how difficult it would be and what the likelihood is of finding a solution via analyzing the crash reports, but I’d greatly appreciate it if anybody could take a quick look.

Please note that the crashes almost always happen when clicking on a link or button, not just on its own. Also, the issue could be related to a separate bug that’s been here ever since I started using Firefox about a year ago. The other issue I’m referring to here is when Firefox attempts to open a pop-up (such as the one that appears when clicking the “hamburger” icon in the toolbar), the pop-up itself “crashes” several times before being able to open it.

Here is the full list of the troubleshooting steps I already tried:

  • Firefox refresh
  • Firefox troubleshoot mode
  • cleared cache and cookies
  • restarted my computer
  • Firefox reinstall
  • Created a new user profile
  • Was already on the latest version of Firefox (this is actually when the issue started to happen, when I upgraded to the latest version, I never had any crashes before this update)
  • I know this doesn't really prove anything but I tested Google Chrome once the Firefox crashing issue developed and Chrome has not crashed once since the Firefox crashing issue developed (even after extended use)
  • Upgraded Mac OS (upgraded to latest version of Catalina, not Big Sur, because my Mac is not eligible for Big Sur)
  • Apple diagnostics hardware test (no issues found)
  • Malwarebytes scan (no issues found)
  • Mac OS safe mode (crashes were not happening for the time I was in safe mode, but I was not able to stay in in safe mode long enough in order to determine if the issue was truly gone)

Crash ID: bp-3bdd1c25-2453-4549-aa3b-df7070210906

Thank you for any help in advance.

Được hỏi bởi stephenp1394 1 năm trước

Lần cuối trả lời bởi stephenp1394 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

unable to delete history

Hi everyone! My FF 91 cannot delete history, no matter what. Not via the "delete" key press on the history list, not by the "forget" button, not via "delete history and … (xem thêm)

Hi everyone!

My FF 91 cannot delete history, no matter what. Not via the "delete" key press on the history list, not by the "forget" button, not via "delete history and cookies" in the settings, nothing! What may be the problem and how can I fix it?

Thanks!

Được hỏi bởi sbegemotom 1 năm trước

Được trả lời bởi cor-el 1 năm trước