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Need help changing primary e-mail address on Mozilla support forum

I set about updating my e-mail address on this forum. I followed a hyperlink which had been e-mailed to me automatically in the past by the forum, and which pointed to s… (xem thêm)

I set about updating my e-mail address on this forum. I followed a hyperlink which had been e-mailed to me automatically in the past by the forum, and which pointed to support.mozilla.org

The first screen (whose URL I don't want to try to get right now because doing so might sign me out of my Support.Mozilla.org account) offered only an option for creating a new account, not signing into an existing account. It turns out that this is a very significant wording mistake that needs to be corrected.

Since I thought my existing account didn't exist anymore, I made a new account with my new e-mail address.

Then I found that the short username assigned to my new account had a "1" suffixed - which meant that my existing account did exist after all. So I deleted the new account. I also managed to sign into my existing account by using the misleadingly named "Create a new account" method.

The next problem was how to change my primary e-mail address. There is no evident way to do this. I eventually found article https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts which confirmed my suspicion that the recommended workaround is to add the new address as a "secondary address," then delete the primary address. This is another significant issue that needs to be corrected. I'm registered on possibly dozens of Web forums etc. & all of them (except Mozilla) simply let me change my e-mail address when I need to.

Anyway, now apparently the support forum doesn't let me add my current e-mail address as a secondary e-mail address, because there is still a record of this address on the defunct account that I just now created. Also, the error message here is worded incorrectly (it claims that my new e-mail address is the same as my old e-mail address).

Can I please have assistance from a forum admin in getting my e-mail address updated, without change to my short username.

I also wish there were a more obvious way to ask for help (or raise defect reports) regarding the forum itself.

Thanks for your help.

Đã được hỏi bởi dg1727 3 giờ trước

Trả lời lần cuối bởi dg1727 2 phút trước

MS Edge correctly displays all 33 images in a Yahoo email, Ffx 88.0.1, only 13; the rest are blanks.

I received a Yahoo email which contained a set of 33 images, all of which display correctly in W10 and (pardon the expression) Edge. Attachment 0 shows 1 of the 33 image… (xem thêm)

I received a Yahoo email which contained a set of 33 images, all of which display correctly in W10 and (pardon the expression) Edge. Attachment 0 shows 1 of the 33 images.

Of those 33 images, I can see only 13 using W10 and Ffx 88.0.1. The rest are blank spaces. Attachment 1 is one of the blanks.

Attachment 2 is the URL for one of the blanks. Attachment 3 is an error message that I hope might help to determine what's going on here.

What am I missing? Do I have my Ffx settings messed up? I'd appreciate a nudge in the right direction...thanks!

Đã được hỏi bởi lanshark 1 ngày trước

Trả lời lần cuối bởi lanshark 8 phút trước

Scrounger can not open any of my 20 possible session restore files

My computer crashed and when I openend firefox, all my tabs were gone, about 140, it was impossible to open recently closed tabs or previous session. I found about 20 fil… (xem thêm)

My computer crashed and when I openend firefox, all my tabs were gone, about 140, it was impossible to open recently closed tabs or previous session. I found about 20 files that might contain all the tabs but none of them are opened properly in the scrounger at https://www.jeffersonscher.com/ffu/scrounger.html When I try to export it uncompressed, i get the message that the context of the box does not look like json, that's true because the box is empty after opening all 20 files. Even though one file even is 1.16mb. Does anyone has other advice on at least getting the url's from the file? You would expect at least one file to work right?

Đã được hỏi bởi yorick_123 7 giờ trước

Trả lời lần cuối bởi yorick_123 9 phút trước

Getting 404 error on my banking site

I've been using my banking site for many years on my desktop computer. Today the site comes up but when I try to log in I get a "404" error message. I tried logging in wi… (xem thêm)

I've been using my banking site for many years on my desktop computer. Today the site comes up but when I try to log in I get a "404" error message. I tried logging in with Edge and there was no problem. I have deleted all my banking cookies on Mozilla and the result is the same. This is a major problem and I would appreciate any suggestions.

Đã được hỏi bởi pdlc1204 30 phút trước

Why do my emails to Outlook clients get undelivered with this message: The mail server [173.203.187.122] has been temporarily rate limited due to IP reputation

When I send emails from my emails/rvr (@home) mailbox, using Firefox, to friends' Outlook mailboxes they have recently started to be 'undelivered'. Why do my emails to O… (xem thêm)

When I send emails from my emails/rvr (@home) mailbox, using Firefox, to friends' Outlook mailboxes they have recently started to be 'undelivered'. Why do my emails to Outlook clients get undelivered with this message: "The mail server [173.203.187.122] has been temporarily rate limited due to IP reputation?" When I send them from the same mailbox but using Internet Explorer, they get delivered.

Đã được hỏi bởi kenphilidor 1 giờ trước

usernames and passwords disappeared

Never had this happen so it freaks me out a little. I was making a purchase on ebay and my username and password didn't come up automatically as they always to. I wen… (xem thêm)

Never had this happen so it freaks me out a little. I was making a purchase on ebay and my username and password didn't come up automatically as they always to. I went to my online email and the same thing. I was afraid to log in to anything thinking that maybe someone had hacked firefox or something and had set something up to get my information. Or does this happen sometimes and there is nothing to it? Or did some link mess up all of a sudden and it can be fixed? If so, how? Or do I just have to re-log in to everything and have it save them all over again? Hope this isn't to confusing but I'd appreciate any help. thanks

Đã được hỏi bởi pdsimdars 2 giờ trước

Can't open outlook online

Hi there, I have problem to open my outlook online, office.com with Firefox latest version (88.01). I can open it on Chrome without any problem. I have the macbook pro wi… (xem thêm)

Hi there,

I have problem to open my outlook online, office.com with Firefox latest version (88.01). I can open it on Chrome without any problem. I have the macbook pro with M1 chip. MacOS updated to latest version. Any idea is welcome. Thank you in advance.

Đã được hỏi bởi shuzihank 3 giờ trước

not active login button

Firefox in windows will not let me login to my outlook account. Sight comes up, loads username and password but the login button is not active and does nothing. All pro… (xem thêm)

Firefox in windows will not let me login to my outlook account. Sight comes up, loads username and password but the login button is not active and does nothing. All products are up to date.

I have tried several solutions I found but nothing seems to apply to me.

tony_in_bc@hotmail.com

Đã được hỏi bởi tony_in_bc 3 giờ trước

Are add-on permissions foolproof?

Can I trust the permissions section of an extension? If Firefox says an extension only has access to a single website, can I trust it or can an extension installed from t… (xem thêm)

Can I trust the permissions section of an extension? If Firefox says an extension only has access to a single website, can I trust it or can an extension installed from the official website go rogue anytime and have access to any site I go to? I mainly use Firefox but I don't have the confidence to install so many add-ons because there's no indication that it's currently accessing the site or not. about:performance don't always tell the whole story and a working extension can not show itself there.

Other browsers can set which site has an extension can have access to. You also have a clear indication that it's currently ON by hovering at the extension icon where a "Has access to this site" message will appear. Hope we can have something like that in Firefox soon.

Đã được hỏi bởi compaq1243 4 giờ trước

‘Firefox has been my browser for over 10 years,BUT I still get msg."make Firefox your default browser. HELP

‘Firefox has been my browser for over 10 years,BUT I still get msg."make Firefox your default browser. HELP. Please. I have tried every way that I could find to try and s… (xem thêm)

‘Firefox has been my browser for over 10 years,BUT I still get msg."make Firefox your default browser. HELP. Please.

I have tried every way that I could find to try and stop these meg.'s as when I go to "Customize" etc. it shows that Firefox is my

default browser.

Thanks,

A.W.

Đã được hỏi bởi Nix 5 giờ trước

Disable the "New Tab page has changed" notification.

So on every computer (mac, GNU/Linux, Windows - doesn't matter) I get this annoying notification that takes control of keyboard input after each reboot. https://support.m… (xem thêm)

So on every computer (mac, GNU/Linux, Windows - doesn't matter) I get this annoying notification that takes control of keyboard input after each reboot.

https://support.mozilla.org/en-US/kb/extension-changed-my-new-tab-page?as=u&utm_source=inproduct&redirectslug=extension-changed-my-home-page&redirectlocale=en-US

Can we maybe add a show once option or similar, in my case I use Tabliss which could also be the culprit -- but it seems to me disabling this notification should be an option or even better, have it actually show once.

Đã được hỏi bởi FirefoxUser2000 7 giờ trước

Cannot get in to Asana

Something happened to Firefox over the weekend-- update or otherwise. Lost all my tabs. Had to uninstall and reinstall. Re-do all my settings. Re-set all my pinned tabs f… (xem thêm)

Something happened to Firefox over the weekend-- update or otherwise. Lost all my tabs. Had to uninstall and reinstall. Re-do all my settings. Re-set all my pinned tabs for work. Now I can't get into Asana, a project management tool I use for work daily and have used for years, because of the below security message. I've tried everything I can think of but can't get Firefox to open Asana.

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to app.asana.com because this website requires a secure connection.

What can you do about it?

app.asana.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Đã được hỏi bởi benaec 7 giờ trước

So sites dont show forms

When I go to some sites they don't show some of the information. I tried in private and in troubleshoot mode both don't show the information. For example when you go to h… (xem thêm)

When I go to some sites they don't show some of the information. I tried in private and in troubleshoot mode both don't show the information. For example when you go to https://www.freepbx.org/downloads/ and click on the button to download, the form that you need to fill out don't show. I will include 2 attachments to show the deference.

Đã được hỏi bởi alexten9 7 giờ trước

want to save password for 100 users in firefox but i want they cant saw what is a password

i want to save password for 100 users but when they will login on same URL.. auto password will come automatically and i want they will not able to see what password i ha… (xem thêm)

i want to save password for 100 users but when they will login on same URL.. auto password will come automatically and i want they will not able to see what password i have save. want to disable eye and copy edit setting in login and passwords.

Đã được hỏi bởi akshay.patil 7 giờ trước

Light theme text in sidebar, is white on white (and is the sidebar theme for all installed themes)

Default Light theme has white text in the sidebar (on white background). All added themes use the default theme in the sidebar. How do I fix the sidebar light theme? Saf… (xem thêm)

Default Light theme has white text in the sidebar (on white background). All added themes use the default theme in the sidebar. How do I fix the sidebar light theme? Safe mode (all extensions disabled) has exactly the same light theme sidebar problem

Đã được hỏi bởi kimcosmos 8 giờ trước

Trả lời lần cuối bởi kimcosmos 8 giờ trước

High contrast mode

If the high contrast mode is enabled in the Windows operating system, the content is not displayed in the Firefox browser in the selected mode. I ask you to make the -ms-… (xem thêm)

If the high contrast mode is enabled in the Windows operating system, the content is not displayed in the Firefox browser in the selected mode. I ask you to make the -ms-high-contrast function work in Firefox.

Đã được hỏi bởi sergyshir 6 ngày trước

Trả lời lần cuối bởi sergyshir 8 giờ trước

YouTube community polls do not show up when I press it, have to reload the page every time for poll to show up.

Pressed on poll on YouTube, the poll never loads for me. However (always) when I refresh the page, the poll always shows up. This is not a specific issue to me, as I can … (xem thêm)

Pressed on poll on YouTube, the poll never loads for me. However (always) when I refresh the page, the poll always shows up. This is not a specific issue to me, as I can see the polls perfectly on chrome (when I try it there) without reloading the page.

Đã được hỏi bởi hanrim2007 8 giờ trước

Synced passwords removed when synced again after removing in local.

Hi, The scenario is as below. I have signed into Firefox account and synced my bookmarks and passwords, then for security purpose I signed out from the firefox account an… (xem thêm)

Hi, The scenario is as below.

I have signed into Firefox account and synced my bookmarks and passwords, then for security purpose I signed out from the firefox account and then I removed all saved bookmarks and passwords from local browser, but when I sign in again, the synced passwords and bookmarks are removed from my account. I dont want to save the passwords in my local browser, I need to use by signing into firefox account only. How can I use this?

Đã được hỏi bởi jijutj 9 giờ trước