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Firefox crashes and can't use the existing profile when relaunching

Over the past week I've had this error popup a few times when Firefox is launched: "You've launched an older version of Firefox. Using an older version of Firefox can cor… (xem thêm)

Over the past week I've had this error popup a few times when Firefox is launched:

"You've launched an older version of Firefox. Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox."

I haven't yet spotted a pattern, but the most recent time it happened, I had the browser already open and either opened a new window or clicked Firefox in my start menu. The new window showed my homepage (blank tab) but was unresponsive: I couldn't type into the address bar, click a bookmark, or even close the window. The existing window was fine, so I closed that but had to kill Firefox in Task Manager.

When I relaunched Firefox, I got the above error message. Luckily I use Sync, so my many bookmarks are backed up. But of course all cookies have been deleted, so I have to login to websites again.

Firefox is up-to-date (84.0.1, 64-bit) and running on Windows 10 Enterprise. I even uninstalled, cleared out the data in AppData\Roaming\Mozilla (plus Local and LocalLow), and reinstalled.

As I said, this has happened a few times over the last week (3 or 4?) and is starting to get annoying now!

Any ideas? Thanks!

Đã được hỏi bởi gbull 1 năm trước

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YouTube not working properly on Firefox

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected fro… (xem thêm)

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected from chat" and I can't even access the profile menu (clicking on my profile pic on the top left just shows a loading icon forever).

Tried the following without any luck: 1. Safemode 2. Clearing all cache 3. Refresh firefox (When I first did a refresh, it started working again, then I went to sleep and the next morning the same problem is back again)

Any help would be much appreciated.

Đã được hỏi bởi Nekonron 1 năm trước

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Dragon NaturallySpeaking add on for Foxfire

I am disabled and cannot type, and colleges 100% online this year because of CovId 19. When I tried to download the add-on for Dragon naturally speaking the program I use… (xem thêm)

I am disabled and cannot type, and colleges 100% online this year because of CovId 19. When I tried to download the add-on for Dragon naturally speaking the program I use to write Foxfire says that it appears to be corrupted and will not allow me to download it. I know it's not corrupted because I have downloaded it from the same site for chrome. Can anybody tell me how to get around this problem? My sincerest thanks Kevin Arthur Cleveland

Đã được hỏi bởi Kevin 1 năm trước

Đã được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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Turn off built-in adblocker for certain sites?

I've noticed since FF has a built-in adblocker certain sites say I need to disable it to be able to submit a question, how do I do this? I'm using version 84.0.1 on 64-bi… (xem thêm)

I've noticed since FF has a built-in adblocker certain sites say I need to disable it to be able to submit a question, how do I do this? I'm using version 84.0.1 on 64-bit Windows Home (and made an exception for the site but I still get the error message). Thanks in advance.

Đã được hỏi bởi HelpwithFirefox938373 1 năm trước

Đã được trả lời bởi jonzn4SUSE 1 năm trước

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Side bar not loadin on Youtube.

It's been quite some time. The menu sidebar on YT is not loading. If I click on a "burger" menu button, it just opens blank sidebar. Also, thematic shortcuts on YT don't … (xem thêm)

It's been quite some time. The menu sidebar on YT is not loading. If I click on a "burger" menu button, it just opens blank sidebar. Also, thematic shortcuts on YT don't work either. The screen just greys out and nothing happens.

Đã được hỏi bởi lowyaw 1 năm trước

Đã được trả lời bởi FredMcD 1 năm trước

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Down/up arrow key jumps pages instead of scrolling a few lines when reading pdf

Whenever I first open a pdf, the up/down arrows work as normal (they scroll a few lines at a time), but whenever I jump to a new chapter/section using the sidebar, the up… (xem thêm)

Whenever I first open a pdf, the up/down arrows work as normal (they scroll a few lines at a time), but whenever I jump to a new chapter/section using the sidebar, the up/down arrow keys just start to scroll one page at a time and I am unsure of how to fix this.

Below is a sample pdf in which this issue has occured.

Đã được hỏi bởi ChaoticCube 1 năm trước

Đã được trả lời bởi ChaoticCube 1 năm trước

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video Error Code: 200001

I prefer to use Firefox but I constantly get errors Error Code: 200001 trying to play video in all Firefox and updates. This NEVER happens in BRAVE? 84.0.1 AMD A8, HP, w… (xem thêm)

I prefer to use Firefox but I constantly get errors Error Code: 200001 trying to play video in all Firefox and updates. This NEVER happens in BRAVE?

84.0.1 AMD A8, HP, win10 pro 1909, 8g ram

any ideas?

Đã được hỏi bởi BNRusso 1 năm trước

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Firefox tries saving all JPEG files as .jif.

For the past few days, my browser has started trying to save all JPEG files, regardless of their actual fire extension, as .jif. (see attached photo) I have not changed a… (xem thêm)

For the past few days, my browser has started trying to save all JPEG files, regardless of their actual fire extension, as .jif. (see attached photo) I have not changed anything that should have done that, and cannot seem to change it back. Any help would be much appreciated!

Đã được hỏi bởi malendras1 1 năm trước

Đã được trả lời bởi malendras1 1 năm trước

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My website is live, but Firefox won't show it

My website, www.bluecollaru.com www.bluecollaru.com has been verified live in MS Edge, and by GoDaddy And it's verified it's live on Chrome for Android and by isitdownri… (xem thêm)

My website, www.bluecollaru.com www.bluecollaru.com has been verified live in MS Edge, and by GoDaddy And it's verified it's live on Chrome for Android and by isitdownrightnow.com

This happened just last night. If I type the URL directly into the Firefox address bar I get this message "Hmm. We’re having trouble finding that site. We can’t connect to the server at www.bluecollaru.com."

I have cleared cache, cookies, history, cleared the Managed WP site cache, had GoDaddy clear the global cache, I've rebooted router and WiFi, I have disabled all plugins, allowed cookies (although my site doesn't use cookies) I get the same error in Private Mode.

I can do a Google search and the site comes up - I click on the name and it works just fine.

Anything I haven't done?

Đã được hỏi bởi StopTheInsanity 1 năm trước

Đã được trả lời bởi StopTheInsanity 1 năm trước

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Secure Connection Failed Error Message

Everytime I put anything in the Google search box in the middle of the screen I get "Secure Connection Failed Error Message." It doesn't matter what site i search for. I… (xem thêm)

Everytime I put anything in the Google search box in the middle of the screen I get "Secure Connection Failed Error Message." It doesn't matter what site i search for. I even tried to search "CNN" and it still gave me "Secure connection Error". But if I put "CNN" in the web browser then I get connected with no problem.

Đã được hỏi bởi ahmad.khatri 1 năm trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 1 năm trước

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Change What prints on Headers Option removed Page Set up

The print dialog box has been changed, Now I see no way to add or modify custom Header text. I am all for simplification and streamlining, but not dumbing down so much to… (xem thêm)

The print dialog box has been changed, Now I see no way to add or modify custom Header text. I am all for simplification and streamlining, but not dumbing down so much to the point of removing functionality which is seemingly has happened here. Used to be able to change the text as shown in attached picture "Page Setup"...is this just gone now? Please help, now I will have to try in another browser or use a sharpie.

Đã được hỏi bởi jflagler 1 năm trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 1 năm trước

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firefox audio plays audio on non-bluetooth device

Firefox plays audio (eg. of youtube videos) on the motherboard sound device even if there is a bluetooth headset connected via bluetooth USB dongle. Microsoft Edge and VL… (xem thêm)

Firefox plays audio (eg. of youtube videos) on the motherboard sound device even if there is a bluetooth headset connected via bluetooth USB dongle. Microsoft Edge and VLC plays audio on bluetooth video any user intervention. The win10 mixer shows that firefox is playing on audio on the non-bluetooth device and doesn't on bluetooth. I can't find a setting in Firefox to change this.

Đã được hỏi bởi Baksa Péter 1 năm trước

Trả lời lần cuối bởi Baksa Péter 1 năm trước

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www.jerusalem.muni.il. PR_CONNECT_RESET_ERROR

Hello world, I'm writing from France. I cannot reach this site : www.jerusalem.muni.il It's the site of the municipality of Jerusalem, very very generic... The error mess… (xem thêm)

Hello world,

I'm writing from France. I cannot reach this site : www.jerusalem.muni.il It's the site of the municipality of Jerusalem, very very generic... The error message of (all) my browser is PR_CONNECT_RESET_ERROR My Mozilla is up to date. Any help ? Thanks by advance (it's for answering a job offer on this site, in hebrew) Eric

Đã được hỏi bởi Eric BB 1 năm trước

Trả lời lần cuối bởi Tymcat 1 năm trước

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Page not displayed the same way either with Edge or with Firefox

Hi, (my PC : Windows 10 with Firefox 84.0.1 (64 bits)) Bug with the french "boulanger.com" website. The same page is not displayed the same way either with Edge or with… (xem thêm)

Hi, (my PC : Windows 10 with Firefox 84.0.1 (64 bits)) Bug with the french "boulanger.com" website. The same page is not displayed the same way either with Edge or with Firefox. One element is missing in the "Mon compte" page. Please, see the two attached image files. Thank you for your anwswer. Richard Kaiser

Đã được hỏi bởi richard.kaiser 1 năm trước

Đã được trả lời bởi FredMcD 1 năm trước

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unable to log into amazon on firefox

so i got a new PC and decided after years of using chrome and it causing too many issues i would try firefox as my browser, however when i try to login to my amazon accou… (xem thêm)

so i got a new PC and decided after years of using chrome and it causing too many issues i would try firefox as my browser, however when i try to login to my amazon account on there once i type my account email address and click continue the page just loads forever and never changes just a constant ball bouncing left and right at the top of the tab

at this point i have tried clearing browsing data and the cache, tried reloading, tried restarting the PC, tried changing the security options from normal to strict to none and then back to normal refreshing amazon each time)

i have tried logging into amazon on microsoft edge AND chrome now and neither of those browsers have any issue with it

Đã được hỏi bởi talyn.sun 1 năm trước

Trả lời lần cuối bởi jonzn4SUSE 1 năm trước

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Error code: SSL_ERROR_RX_RECORD_TOO_LONG

I've unfortunately encountered this error over the course of two days randomly. The website will work for an hour, and then I'll get this error, so on and so forth. Micro… (xem thêm)

I've unfortunately encountered this error over the course of two days randomly. The website will work for an hour, and then I'll get this error, so on and so forth. Microsoft Edge has the same issue, my phone's browsers have the same issue (DuckDuckGo, Chrome), but from all of my research, the website is fine. My roommate's phone connects to the site just fine.

I've read a lot of conflicting information on what to do about this error, and clearly waiting it out doesn't seem right since it appears to be entirely on my end. Restarting doesn't help, reinstalling Mozilla doesn't help, I'm out of ideas.

The website is responds to pings and appears to be online on other devices (just not my own), other websites work fine, so I'm completely lost.

Any information on what to do next, let me know.

Đã được hỏi bởi stevenkingh 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

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Previous Session not restored and then all bookmarks/history erased

I closed a session with about 70 tabs, and upon reopening, firefox opened two windows, and the "restore previous session" was grayed out. I looked at "recently closed tab… (xem thêm)

I closed a session with about 70 tabs, and upon reopening, firefox opened two windows, and the "restore previous session" was grayed out. I looked at "recently closed tabs" and there was only about 5 recent google searches in there, and none of my older tabs.

I closed the windows and tried again, this time "restore" was available but it opened only one tab to a website I hadn't had open in a session for weeks.

So I tried the fix listed here: https://support.mozilla.org/bm/questions/1245632

Renamed the folder. And now on opening, all of my history, my bookmarks, my bookmark toolbar, is completely gone, and the only toolbar bookmark I have is "Getting Started" like a brand new version of firefox.

Please help, I have so many important websites in my bookmarks and I'm ruined if I can't restore them.

Đã được hỏi bởi rschwalm 1 năm trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 1 năm trước

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firefox out of disk space

I keep getting the message 'Firefox is running out disk space'. Now it seems it is out and I can't download anything. I went through the Firefox manage data suggestions,… (xem thêm)

I keep getting the message 'Firefox is running out disk space'. Now it seems it is out and I can't download anything. I went through the Firefox manage data suggestions, emptied the cache. It didn't help. I on Windows 7 ASUS desktop.

What do I need to do?

Đã được hỏi bởi parkercreekfarm 1 năm trước

Trả lời lần cuối bởi jonzn4SUSE 1 năm trước