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  • Đã giải quyết

signing in to firefox sync

I reset my computer. When I reloaded Firefox and tried to sync my bookmarks and passwords, the password I had written down to sync into my Firefox account did not work. … (xem thêm)

I reset my computer. When I reloaded Firefox and tried to sync my bookmarks and passwords, the password I had written down to sync into my Firefox account did not work. I saw that if I reset it, my bookmarks and passwords MIGHT be lost. Then I discovered it was possible to create a Recovery Key to retrieve them, but guess what, you had to sign in to your account to get one, which, of course, I could not. I tried to find a help phone number, but you guessed it, no luck. I then took the chance and changed my password and all of my passwords and bookmarks are gone. Would it not be possible to talk to someone who could help me access the passwords and bookmarks? They must still be on a server somewhere.

Đã được hỏi bởi bryanbetty.jensen 2 tháng trước

Đã được trả lời bởi Wesley Branton 2 tháng trước

  • Đã giải quyết

Internal error TA-1437

An error has started happening on Firefox. When I visit the BBC website - https://www.bbc.co.uk/ - and I click on the 'Sport' button, it returns the error message 'Not f… (xem thêm)

An error has started happening on Firefox. When I visit the BBC website - https://www.bbc.co.uk/ - and I click on the 'Sport' button, it returns the error message 'Not found. Please check your DNS. Internal reference TA-1437.' I checked with the BBC, but they suggested the error lies with the browser. I can confirm this, as I tried the same button using Microsoft edge, and it works fine, and gets me through to the sports page. Is this an error you are aware of? I am on Firefox version 82.0.2 (64-bit) in windows 10. This has only recently started happening. Is there an earlier version of Firefox that I can roll back to - if so, how do I do that? Thanks for your help, John

Đã được hỏi bởi John Powers 2 tháng trước

Đã được trả lời bởi Scribe 2 tháng trước

  • Đã giải quyết

A Page is Slowing Down Your Browser

I am receiving too often the message "A Page is Slowing Down Your Browser, What Would You Like To Do?" It becomes annoying. I tried the same site with Edge and it resp… (xem thêm)

I am receiving too often the message "A Page is Slowing Down Your Browser, What Would You Like To Do?" It becomes annoying. I tried the same site with Edge and it responded faster. What can I do other than switch browsers?

Đã được hỏi bởi JossefPerl 2 tháng trước

Đã được trả lời bởi FredMcD 2 tháng trước

  • Đã giải quyết

Bookmark not work

When i do bookmark on page, its not works. its displayed message like "The bookmarks and history system will not be functional because one of Firefox's files is in use by… (xem thêm)

When i do bookmark on page, its not works. its displayed message like "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.". Please Solve this Problem.

Đã được hỏi bởi pcpndtrjt 4 tháng trước

Đã được trả lời bởi FredMcD 4 tháng trước

  • Đã giải quyết

Changing Language.

I currently have Firefox in Bengali. I can't do it in English. '''''''How do I do this in English?''''''' Please,help me. … (xem thêm)

I currently have Firefox in Bengali. I can't do it in English. '''''''How do I do this in English?'''''''

Please,help me.

Đã được hỏi bởi mdyeasinhossain506 3 tháng trước

Đã được trả lời bởi cor-el 3 tháng trước

  • Đã giải quyết

New Tab Pocket Settings Missing

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, … (xem thêm)

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, but when I go into new tab settings to make it show more than 3 stories, there are no options for them. It just gives me options for search, top sites, highlights, and snippets. How do I get these settings back?

Đã được hỏi bởi K00lman 3 tháng trước

Đã được trả lời bởi K00lman 3 tháng trước

  • Đã giải quyết

Cannot select front or rear camera

Hi, When I go to Facebook on Mozilla and try to use the messenger app to run a video call (using microsoft surface running windows 10), the default camera is my rear faci… (xem thêm)

Hi,

When I go to Facebook on Mozilla and try to use the messenger app to run a video call (using microsoft surface running windows 10), the default camera is my rear facing camera. There is no toggle i can see to switch it to the front camera. I cannot do so in window settings and have spoken with Microsoft support which tells me to call mozilla support. I cannot do it in any of the facebook settings either. I cannot do it with camera settings in mozilla either. I can use the front camera successfully from chrome! I can from Edge! I can from Zoom. I like mozilla and want to keep using it but if I can't resolve this I will likely just switch to chrome permanently. Please let me know how to select the default camera in mozilla. Thank you.

Đã được hỏi bởi amely 3 tháng trước

Đã được trả lời bởi Václav Trpišovský 3 tháng trước

  • Đã giải quyết

Getting rid of Duckduckgo

I installed the Duckduckgo extension and decided after a week that I didn't want to use it any longer. I disabled the extension and in Preferences/Search selected Google … (xem thêm)

I installed the Duckduckgo extension and decided after a week that I didn't want to use it any longer. I disabled the extension and in Preferences/Search selected Google to once again be my default search engine. But, when I do a search, Duckduckgo comes up as the default, and when I look in Preferences/Search it again shows as the default. I went back into extensions and totally removed Duckduckgo, reset Google again as the default but it reverts to Duckduckgo. I went into One-Click Search Engines and removed Duckduckgo, but then when I try to select my default search engine there are no search engines from which to choose. I clicked on Restore Default Search Engines but then I'm back to Duckduckgo being the default search engine. I've spent hours searching online with no success. How do I get rid of it and get Google back as my default? I'm using Firefox 82.0 on an iMac running Catalina. I updated to 82.0 hoping that might solve the issue, but no luck.

Đã được hỏi bởi philmguy 3 tháng trước

Đã được trả lời bởi jscher2000 3 tháng trước

  • Đã giải quyết

Address bar search and suggestions not working

I updated firefox with the Update Manager in Linux Mint to version "82.0+linuxmint4+ulyana". The address bar doesn't give any suggestions (for example when partially typ… (xem thêm)

I updated firefox with the Update Manager in Linux Mint to version "82.0+linuxmint4+ulyana".

The address bar doesn't give any suggestions (for example when partially typing "you", "youtube.com" used to show up) and search doesn't go to google search anymore. If I enter just one word as the search term and press enter, it takes 5-6 seconds and I am taken to that website (for example searching "facebook" takes me to facebook.com). Searching something gibberish like "asdasd" takes me to a page to buy that domain). Searching something with a space in it like "asd asd" and pressing enter doesn't do anything. Even clicking the "Go" arrow doesnt do anything.

My history is there in the histroy tab and all the suggestions options in preferences are already set.

Đã được hỏi bởi prateek.saini.1999 3 tháng trước

Đã được trả lời bởi prateek.saini.1999 3 tháng trước

  • Đã giải quyết

Google Search

Received notification this morning that I received the latest and greatest update from Firefox. Ever since receiving that notification, every time I do a Google Search, i… (xem thêm)

Received notification this morning that I received the latest and greatest update from Firefox. Ever since receiving that notification, every time I do a Google Search, it comes back with response from Yahoo. My default Search engine is Google yet I can't receive anything back from Google. It won't even allow me to get in to Google Maps. What gives?

Đã được hỏi bởi CGDoc 3 tháng trước

Đã được trả lời bởi FredMcD 3 tháng trước

  • Đã giải quyết

Playing media in several tabs

Firefox links play controls in different tabs. If I listen to music in one tab and watching video in another, when I pause video, music will stop. But if I want to stop o… (xem thêm)

Firefox links play controls in different tabs. If I listen to music in one tab and watching video in another, when I pause video, music will stop. But if I want to stop one source to listen another it stops both. It's annoying. Can I fix it?

Đã được hỏi bởi Belk1n 3 tháng trước

Đã được trả lời bởi Belk1n 2 tháng trước

  • Đã giải quyết

Printing PDF issue - Potential bug FF 82

Hello, I just recently installed FF 82 on my Mac (Catalina) and noticed a weird bug when printing PDF files. The printed page seems to have extra margins on the Top and l… (xem thêm)

Hello, I just recently installed FF 82 on my Mac (Catalina) and noticed a weird bug when printing PDF files.

The printed page seems to have extra margins on the Top and left, so some of the info is printed off the page.

My FF version is not using the new print prompt that looks like Chrome's.

1) The document size is Letter 2) Printing with Letter paper selected and scale 100%. 3) Didn't change any margins or other settings. 4) Attached is what I got from the printer.

Is this a bug? Has anyone noticed something similar?

Đã được hỏi bởi flavio-b 3 tháng trước

Đã được trả lời bởi jscher2000 3 tháng trước

  • Đã giải quyết

Shortcut to directly screenshot a full page.

When I press ctrl+shift+s, I get a menu in the upper-right corner of the browser. It has a “Save full page” option. However, I still have to go and click on that. Is ther… (xem thêm)

When I press ctrl+shift+s, I get a menu in the upper-right corner of the browser. It has a “Save full page” option. However, I still have to go and click on that.

Is there a shortcut to just directly take a screenshot of the whole page? Is there a way to configure such a shortcut if there isn’t one by default?

Thanks!

Đã được hỏi bởi binki 3 tháng trước

Đã được trả lời bởi jscher2000 3 tháng trước

  • Đã giải quyết

Wrong Version of Firefox reported

I am running latest version of Firefox 82.0 (64-bit) but most of the systems are reporting my browser version to be Firefox 56. My privacy.resistFingerprinting is set to… (xem thêm)

I am running latest version of Firefox 82.0 (64-bit) but most of the systems are reporting my browser version to be Firefox 56. My privacy.resistFingerprinting is set to" FALSE". Any other way to get the correct version of FF?

Đã được hỏi bởi chillipepper 3 tháng trước

Đã được trả lời bởi FredMcD 3 tháng trước

  • Đã giải quyết

trying to find bookmarks after i DID NOT listen to Mozilla warnings about installing older version

PLEASE, someone tell me my old bookmarks are living somewhere on laptop. I deserve the answer to be NO bc I did not take any steps suggested by Moz, did not try refresh, … (xem thêm)

PLEASE, someone tell me my old bookmarks are living somewhere on laptop.

I deserve the answer to be NO bc I did not take any steps suggested by Moz, did not try refresh, did not even set up a profile b4 trying to install previous version (b4 82.0). Years worth of bookmarks are gone.

Used help topics to try the Import/Export-Restore Bookmark option. However the only json Mozilla extension I could find was related to my last attempt.

Running Wins 10-Mozilla/Firefox updated to 82.0 this morning. After the update my screen began to flicker and pull up sections of page in dark black. After verify the issue was with Moz I tried to revert back to older version. I was frustrated bc of the screen issues and as stated-did NOT do anything strongly suggested b4 going to previous version.

Although I chose previous version (64 bit) I actually ended up with a newly installed 82.0 However all bookmarks still gone & just icing on cake the flicker is still there.

Any help would mean to world. Thnx

Đã được hỏi bởi Michelese 3 tháng trước

Đã được trả lời bởi jscher2000 3 tháng trước

  • Đã giải quyết

Ticketprinter prints only the name of the print job in version 82

Since the release of version 82 we cannot print on a ticket printer. We use the silent printing solution from Firefox but then it prints a small ticket with only the name… (xem thêm)

Since the release of version 82 we cannot print on a ticket printer. We use the silent printing solution from Firefox but then it prints a small ticket with only the name of the printjob on. When we disable the silent printing and click manually on the ok button in the print dialog it does work but that is not an option, we need the silent printing to process the printjobs of orders.

What can I do to make this work again? The issue is with all types and brands of ticketprinters.

In Google Chrome or with version 81 everything works great. We use Firefox on hundreds of computers so it is impossible to downgrade them all.

Đã được hỏi bởi Compart 3 tháng trước

Đã được trả lời bởi Compart 3 tháng trước

  • Đã giải quyết

Weird problem: 'Search in page' (CTRL+F) orks fine on most pages but is not working on one particular page

The page search facility (Ctrl+F) works fine for most pages, but doesn't work on one particular page. The page in question happens to be my home page and is one that I cr… (xem thêm)

The page search facility (Ctrl+F) works fine for most pages, but doesn't work on one particular page.

The page in question happens to be my home page and is one that I created via Macromedia Dreamweaver. It is my web portal containing numerous links (to all the sites I usually access).

I press Ctrl+F and the search box appears at bottom of screen, as usual. I enter a word in the search box, click the up and down arrows, but it doesn't find any matches, even though that word definitely exists on the page (multiple times). (The Highlight All, Match Case, Whole Words options are not selected). If I enable "Highlight All", nothing is highlighted.

This problem has surfaced in the last month or so. I suspect it may have crept in with a recent Firefox update, as this wasn't a problem in the past. My setup: Desktop PC, Win 10 (64bit), Firefox is 82.0 (64-bit) -the current version, and I'm using the Default Theme.

PS: I opened the same page with Microsoft Edge and the Page Search works fine there. .... but Firefox is my preferred browser, so I need to get to the bottom of this problem.

Any suggestions on how I can resolve this weird problem?

Đã được hỏi bởi micdal22 3 tháng trước

Đã được trả lời bởi micdal22 2 tháng trước