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widevinecdm error on mozilla firefox

Hi Everyone, I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why. I'm run… (xem thêm)

Hi Everyone,

I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why.

I'm running mozilla firefox version 78.10.0esr (64-bit) on a macbook pro running OS X version 10.9.5

Anyone have any fixes?

Đã được hỏi bởi ericsmayes 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

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Viewing video with/without widevine for macOS

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message: The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Catego… (xem thêm)

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message:

The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Category 6 - Code 6002]: {"browserError":""}

I'm using a macOS 10.95 and, says Firefox,:

"Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported."

So my question, since it seems my mac is no longer compatible with Widevine, is whether there a way for me to watch video on Firefox? Perhaps with another plugin? Or no plugin? Perhaps this is an issue to take up with Widevine?

Thanks in advance.

Đã được hỏi bởi ssaarrraahh 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

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Lost all bookmarks after Firefox/Windows update!

Hello Community Do hope someone can help? Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call… (xem thêm)

Hello Community

Do hope someone can help?

Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call Mozilla Firefox Technical Support. I've been unable to find a number.

I had a Windows update around the same time as a Firefox update, May/June, only realised all saved bookmarks prior to June 2020 have disappeared. This has never happened before.

Urgently need to find out if there's a method of retrievel or have it confirmed that all of these very important bookmarks are permanently lost.

Thank you in advance

Đã được hỏi bởi Col 2 năm trước

Đã được trả lời bởi Col 2 năm trước

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language options

I added the language/spell check to my work email (outlook.office). I follow the same procedure in my hotmail (outlook.live) and although I added them, it is not an optio… (xem thêm)

I added the language/spell check to my work email (outlook.office). I follow the same procedure in my hotmail (outlook.live) and although I added them, it is not an option when I type a message. I use Firefox as a browser and cleaned the cache. Elizabeth

Đã được hỏi bởi egulacsy 2 năm trước

Đã được trả lời bởi jscher2000 - Support Volunteer 2 năm trước

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missing part of window

Until recently, when I use the 'pay bills' part of my banks website, it showed the full list of payees. It no longer displays the list of payees. The second image shows … (xem thêm)

Until recently, when I use the 'pay bills' part of my banks website, it showed the full list of payees. It no longer displays the list of payees. The second image shows the current display of the payees.

If I open a 'new private window' and then log on to the bank web site and 'pay bills' it shows the full list. The first image shows the list including only the first payee.

Why does the private window work and not the ordinary window????

Thanks, Terry

Đã được hỏi bởi mdfirefox 1 năm trước

Đã được trả lời bởi mdfirefox 1 năm trước

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Screwed keyup events with alt modifiers

Hi, I think I broke the ALT keyup events in some way, probably with my configuration but not sure how. If I put this code in the console : `document.addEventListener("key… (xem thêm)

Hi,

I think I broke the ALT keyup events in some way, probably with my configuration but not sure how.

If I put this code in the console : `document.addEventListener("keyup", e=>console.log('alt: '+e.altKey+' | '+String.fromCharCode(e.which).toLowerCase()));` and the press the keys, I have the following results:

- pressing "I", I get the expected "alt: false | i" - pressing "ALT+I", I get "alt: true | �"

I do not have the problem with other modifier keys like CTRL

Đã được hỏi bởi Simon 1 năm trước

Đã được trả lời bởi cor-el 1 năm trước

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slow graphic function canvascontext.createLinearGradient()

Hello together, when implementing canvas graphics with 2D context, I notified that the latest FF 87.0 on windows is much slower than chrome/edge/opera on windows and also… (xem thêm)

Hello together,

when implementing canvas graphics with 2D context, I notified that the latest FF 87.0 on windows is much slower than chrome/edge/opera on windows and also much slower as safari on mac. I drilled into detail and detected that it was caused when drawing polygons with color gradient (see attached image). Means that using canvascontext.createLinearGradient() instead of flat colors makes it slow. On the other hand using flat colors is perfectly fast.

I wondered, because I had much better experience with FF and installed an earlier version (78.9.0esr) on the same windows workstation and the problem was gone. Seams, that some change made the newer FF slower with this type of graphic..

CPU is i7 8650U 1.90 - 2.11 GHZ, OS is Windows 10 version 20H2

But the effect is the same on all windows workstations I tested. Would be happy to see, that I can use FF again with these type of graphic apps.

Đã được hỏi bởi frank.schiller 1 năm trước

Đã được trả lời bởi TyDraniu 1 năm trước

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Downloads almost always fail: '.part could not be saved, because the source file could not be read.'

Error message: E:\Users\Sarah\AppData\Local\Temp\xxxxx.xxx.part could not be saved, because the source file could not be read. Try again later, or contact the server admi… (xem thêm)

Error message: E:\Users\Sarah\AppData\Local\Temp\xxxxx.xxx.part could not be saved, because the source file could not be read. Try again later, or contact the server administrator.

I do want to mention upfront that this issue is also affecting Chrome and IE. It's not solely a Firefox issue, but I'm hoping someone here can help me anyways.

  • This happens for any filetype, from any source.
  • It started happening about a month ago.
  • Prior to that, I installed a new motherboard, RAM and processor. I'm fairly certain there was a period between these events in which it worked fine, but I am mentioning it just in case it's relevant.
  • If it's a small file and I try repeatedly, it sometimes will eventually download.
  • Even if a large file successfully starts downloading, it will eventually fail. It usually fails immediately though.
  • I sometimes have success downloading the same file in Chrome, but it also often fails. IE as well.

I have tried the following:

  • Used Refresh Firefox
  • Cleared download history
  • Changed download location
  • Reset browser.download values
  • Disabled firewalls and antivirus/spyware
  • Reinstalled Firefox using Run as Admin (first uninstalled previous version and deleted all program files that I could find, including profiles)
  • Cleared cookies and cache
  • Ran in safe mode
  • Verified Temp folder filepath was valid
  • Verified the PART file was created in that path -- it exists until I hit OK on the error message, then it disappears
  • Ran Firefox as admin

I think these are outdated methods I only found on non-official sources, but will mention them just in case:

  • I found some sources that said to delete Compreg.dat; I could not find this file in the place listed, nor could I find it with a search of the entire drive
  • Verified places.sqlite was not set to read-only
  • Removed read-only from entire profile folder and subfolders

In Options > Security: 'Block dangerous & deceptive content': true, 'Block dangerous downloads': false

Internet speed test: 58.96 Mbps download; 148.04 Mbps upload. No connection loss.

This problem is absolutely maddening. I'll be so grateful if anyone can help me out!! :( Thank you in advance, I know this was a long read!

(Edited for readability)

Đã được hỏi bởi wormmulch 2 năm trước

Đã được trả lời bởi wormmulch 1 năm trước

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Two windows open every time I click on an email link

I am running on a new iMac. Every time I click on an email link two windows open. One window is my the home page I have set up and the second is the page that the email… (xem thêm)

I am running on a new iMac. Every time I click on an email link two windows open. One window is my the home page I have set up and the second is the page that the email link takes me to. How do I have Firefox just open the window I go to via the link? This never happened before on my old system

Đã được hỏi bởi dagord9 2 năm trước

Trả lời lần cuối bởi Rick 1 năm trước

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Firefox runs on startup even though I explicitly told it not to

I set winRegisterApplicationRestart to false. Firefox doesn't appear in the task manager startup programs list. There is no link to firefox in the startup folder. Neverth… (xem thêm)

I set winRegisterApplicationRestart to false. Firefox doesn't appear in the task manager startup programs list. There is no link to firefox in the startup folder. Nevertheless, firefox runs itself when I log on. How can I make it stop?

Đã được hỏi bởi brisingre 2 năm trước

Trả lời lần cuối bởi mjwh56 1 năm trước

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Firefox 78.3.0 esr bookmarks toolbar not working

firefox went from version 68.1.1 esr to version version 78.3.0 esr and now the bookmarks toolbar is not working, I cannot add to it, and it shows only 4 websites out of 5… (xem thêm)

firefox went from version 68.1.1 esr to version version 78.3.0 esr and now the bookmarks toolbar is not working, I cannot add to it, and it shows only 4 websites out of 50 plus websites. I do not like sidebars. This is the horizontal toolbar. Help please to get it working again.

Đã được hỏi bởi grkr 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

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I can no longer access a website with Firefox, but I can with other browsers

I occasionally visited this site https://referti-empoli.uslcentro.toscana.it/portalepaziente_user/user-login (it's a site managed by the local health authorities). I am r… (xem thêm)

I occasionally visited this site https://referti-empoli.uslcentro.toscana.it/portalepaziente_user/user-login (it's a site managed by the local health authorities). I am reported that a safe connection cannot be established with the message PR_END_OF_FILE_ERROR. I am not shown any option to consider this site SAFE (no matter what, it's SAFE and I need to access it occasionally). I also use ESET anti-virus software. I can access through other browser, at least the show me it couldn't be safe but allow me to go on. I don't want to switch browser once in a while to navigate. I want to use Firefox in any case (or switch to another one that allows me to). How can I make it work (apart from deleting cache, temp files and history, which did not work)? Thank you.

Đã được hỏi bởi Roberto 1 năm trước

Đã được trả lời bởi jonzn4SUSE 1 năm trước

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How can I choose in which Firefox profile to open external links?

I use 3 profiles (work, private and media) side by side. When I open external links I have no control over which profile will open the link. The link is opened right away… (xem thêm)

I use 3 profiles (work, private and media) side by side. When I open external links I have no control over which profile will open the link. The link is opened right away (so no profile manager interference) in a random profile. I do want it to open right away, but ideally would like to easily set a priority order for profiles to open the external links without having to restart the profiles.

Đã được hỏi bởi Marjolijn 1 năm trước

Đã được trả lời bởi cor-el 1 năm trước

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How to Change the Fonts and Font Size in Firefox Bookmarks?

Hello, I'd like to decrease the font size and change the font type in the pull down bookmarks menus. Is there a way to do that? There is no effect after tried Fonts and C… (xem thêm)

Hello,

I'd like to decrease the font size and change the font type in the pull down bookmarks menus. Is there a way to do that? There is no effect after tried Fonts and Colors under Preferences - Language & Appearance. Thanks.

Đã được hỏi bởi Falcon9 11 tháng trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 11 tháng trước

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can't open my chase.com or constant contact accounts since new update. All other sites fine.

Since the latest updates, I can't access at least two sites I need to go to daily. (chase.com and constantcontact.com) All other sites open fine and those two open in Ch… (xem thêm)

Since the latest updates, I can't access at least two sites I need to go to daily. (chase.com and constantcontact.com) All other sites open fine and those two open in Chrome. I read that this is a known issue with the update. I don't understand the fixes. I just need things to work!

I have a mac with a free Avaast app running. Not aware of any firewalls.

Error says: "The connection has timed out" in both cases.

Đã được hỏi bởi jlevant 2 năm trước

Đã được trả lời bởi jlevant 2 năm trước

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title bar checkbox dissapeared

i updated firefox and my titlebar appeared (ive previously had no titlebar) how to i remove it now? there isnt a checkbox that used to be in customize could anyone help … (xem thêm)

i updated firefox and my titlebar appeared (ive previously had no titlebar) how to i remove it now?

there isnt a checkbox that used to be in customize

could anyone help me remove the titlebar? im on Linux

Đã được hỏi bởi mcdnvs 1 năm trước

Trả lời lần cuối bởi mcdnvs 1 năm trước

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Huge consumption of resources (99%) whenever YouTube is playing

Playing youtube video on Firefox has become a hazard. The power consumption sharply rises whenever a video is plying AND (specifically) when the this youtube tab is the o… (xem thêm)

Playing youtube video on Firefox has become a hazard. The power consumption sharply rises whenever a video is plying AND (specifically) when the this youtube tab is the one open (current). As soon as I move to another tab and let the video continue playing this problem disappears and resource consumption looks normal. Then if I go back to the youtube tab then it spikes again sharply.

It has been like this for a week or couple of days now.

Đã được hỏi bởi jerriy 1 năm trước

Trả lời lần cuối bởi jerriy 1 năm trước

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Toolbar folders -> drop down orientation problem -> screen limit not recognised

Hello: Quite a few iterations of Firefox ago (cannot recall which), the orientation of the drop down menu listing the bookmarks inside any folder in the toolbar was eithe… (xem thêm)

Hello:

Quite a few iterations of Firefox ago (cannot recall which), the orientation of the drop down menu listing the bookmarks inside any folder in the toolbar was either towards the 'left' or towards the 'right', depending of the amount of screen real estate available to the right side of the screen where it was opened.

If the listing could not be properly seen by opening the drop down menu towards the 'right', it would be opened towards the 'left'.

This worked perfectly well with my three screen setup, with Firefox in a window in the centre screen. ie: Firefox knew it was inside a three screen wide setup and in the centre screen, so it also "knew" that the right edge of the centre screen was the limit for available screen real estate.

At some time this stopped working in the described manner.

It seems that Firefox now ignores the right edge of the centre screen and as a result the drop down menu for any folder in the toolbar opens to the 'right' and invades the right screen. (see attached screen capture)

If Firefox is opened in a window inside the right screen, it proeprly recognises the right edge of the screen as the limit and acts accordingly.

This is quite a problem for me: I make intensive use of the toolbar with bookmarks inside folders and subfolders and this heavily affects my everyday work.

Is there a way to get back to how it used to be? ie: Firefox using the right edge of the screen it is opened in as the limit to open a drop down menu.

Thanks in advance,

S.

Đã được hỏi bởi sawbona1 1 năm trước

Trả lời lần cuối bởi sawbona1 1 năm trước

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FireFox portable mode needed

It would seem that Mozilla has not yet created an official portable mode for Firefox(Seriously, after all these years?!?). It needs one in a bad way. Now when I say porta… (xem thêm)

It would seem that Mozilla has not yet created an official portable mode for Firefox(Seriously, after all these years?!?). It needs one in a bad way.

Now when I say portable mode what I mean is that the Firefox EXE runs from the folder it's in, using profiles that generated and exist in that same folder and NOT in the user profile. This functionality is needed not just for easy portability, but also for easy migrations from one system to another or one installation of OS to another.

While the portability mode should be exclusive to the platform FireFox is being used on(IE Windows vs Linux, etc), it should be seamless transition otherwise.

Before anyone chimes in and says this is not possible, please don't waste your time. Forks of FF have been doing so nearly effortlessly for more than a decade while maintaining perfectly functionally and security with the same usability.

So Devs, can you please make this happen? We the public would ever so grateful.

Additionally, can we get some fine grained controls over the appearance of UI elements?

This double spacing nonsense is irritating.

Then there is the Extension Icons labels. They've been gone for a while and they need to return, or at least an option to enable them if we wish.

Next we have the "Home page and new windows" option in settings. Those two options should not be combined. When I open a new instance of FF, I would like to open a blank page. I don't want any navigation happening until I click something or type in an address. I expect FF to sit and wait for my input. Then when I click the "Home" icon button does it go to my define home page.

Next problem we have is the auto update feature. This seems to have become an incredibly nasty feature and behavior. For example, I recently updated to Windows 11. After migrating my previous install of FF to it, it swiftly and without ANY warning or user prompt at all updated itself from 78.15.0esr to 91.3. This was NOT desired So how about to folks show respect to us users by ASKING if we want to upgrade! Had a prompt appeared I would have swiftly canceled. Updates should ALWAYS be at the choice and involvement of the user, not at your whim. I had to spend 40minutes manually backtracking and recopying, which was unpleasant.

Please note that while my above statements have had some negativity to them, I am a ardent supporter of Mozilla and will continue to be. These above points are that of increasing frustration. I am of the school of thought that we the users should have complete and fine-grain controls over every aspect of how our browser operates, whether it be UI elements or nitty-gritty functionality.

I look forward to responses by members of the dev team.

Thank You, Lex

Đã được hỏi bởi lexluthermiester 10 tháng trước

Trả lời lần cuối bởi Paul 10 tháng trước