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  • Đã giải quyết

Problems signing in to RBC with latest Firefox release Jan 2020

Unable to properly sign in to RBC (Royal Bank of Canada) online banking since install of the latest Firefox release 72.0.1. Windows 10, up to date. Other sites work. Chro… (xem thêm)

Unable to properly sign in to RBC (Royal Bank of Canada) online banking since install of the latest Firefox release 72.0.1. Windows 10, up to date. Other sites work. Chrome can access RBC ok. No error messages, it just doesn't get through the bank security protocol for some reason via Firefox. Sits with a blank screen.

Asked by gord.cath 4 tháng trước

Answered by cor-el 3 tháng trước

  • Đã giải quyết

Can connect 2 websites like email, Twitter, LinkedIn, but others eg Facebook & Google Search... "Secure Connection Failed An error occurred....."

This is one of the notices i receive: Secure Connection Failed An error occurred during a connection to www.facebook.com. PR_CONNECT_RESET_ERROR The page you are tryin… (xem thêm)

This is one of the notices i receive: Secure Connection Failed

An error occurred during a connection to www.facebook.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

A similar message comes up when i try to use my friend Google. LOL The problems began this morning even though i haven't added new software or changed any settings. Please help. Thanks.

Asked by josephravick 4 tháng trước

Answered by josephravick 4 tháng trước

  • Đã giải quyết

Firefox only prints the first page of multi-page HTML document

Hey everyone, For some reason, when I try to print HTML documents from Firefox, it is only printing the first page. This is not affecting ALL webpages, but it is affecti… (xem thêm)

Hey everyone,

For some reason, when I try to print HTML documents from Firefox, it is only printing the first page. This is not affecting ALL webpages, but it is affecting MOST.

If I try printing the same HTML page from another browser, it prints all pages without difficulty. But in Firefox, the print preview screen will show 'page 1 of 2', and the second page will be blank.

Is there anything I can do to fix this?

Asked by jason30 4 tháng trước

Answered by the-edmeister 4 tháng trước

  • Đã giải quyết

Where is shockwave add-on?

Setting up a new LG laptop. Downloaded Flash and Shockwave Flash but they don't appear in my add-ons. Looked on the add-on pages but cannot find any that activate eithe… (xem thêm)

Setting up a new LG laptop. Downloaded Flash and Shockwave Flash but they don't appear in my add-ons. Looked on the add-on pages but cannot find any that activate either. I have it on another laptop and it works fine (Shockwave Flash 32.0.r0). Even searched for that exact add-on but it returns no such program. The icon for Flash (on the URL line) doesn't appear on any page. Obviously, I can't play on-line games or watch any content unless Flash is available. FireFox is updated to the latest version as is Win10. Using WebRoot and Malwarebytes. Any ideas as to why this is?

Asked by haiweepp1 4 tháng trước

Answered by haiweepp1 4 tháng trước

  • Đã giải quyết

Firefox block autoplay not working, preferences are showing "Block Audio and Video"

Hi there! I have been having trouble with Firefox continuing to autoplay videos even with preferences set to "Block Audio and Video." If I go to twitter.com or elsewhere … (xem thêm)

Hi there!

I have been having trouble with Firefox continuing to autoplay videos even with preferences set to "Block Audio and Video."

If I go to twitter.com or elsewhere Firefox will show that auto play is disabled, but videos will autoplay with no audio. I would just like to get this feature working as autoplaying videos are incredibly annoying!

Thanks for any help!

Firefox 72.0.1

Asked by GuyManSir657438 4 tháng trước

Answered by cor-el 4 tháng trước

  • Đã giải quyết

Cannot change search engine selection, no matter what I select, it says it's using google, but, the result is a YAHOO result.

I open a new window, and it says, "Google Search". So I type in a search item, the result comes back from YAHOO search. I have tried several times, without success, to ch… (xem thêm)

I open a new window, and it says, "Google Search". So I type in a search item, the result comes back from YAHOO search. I have tried several times, without success, to change it, or remove YAHOO Search engine. Yahoo doesn't appear in the engine selections, and google does. I select it, save, restart, and BOOM... I get Yahoo rsults from the google search.... What gives?

Thanks...

Asked by kimcurrier 4 tháng trước

Answered by kimcurrier 4 tháng trước

  • Đã giải quyết

I would like to stop the annoying reload Drudgereport.com does. How?

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assumin… (xem thêm)

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assuming this doesn't exist already. Thanks

Asked by Eastcreek 3 tháng trước

Answered by cor-el 3 tháng trước

  • Đã giải quyết

After update to 72.0.1 Tabs are overwriting my Bookmark Toolbar

Hi I attached this to an already solved question and I'm afraid I won't get a response. After update to 72.0.1 Tabs merged with Bookmarks Toolbar. The solved solution … (xem thêm)

Hi I attached this to an already solved question and I'm afraid I won't get a response. After update to 72.0.1 Tabs merged with Bookmarks Toolbar. The solved solution of new text for the userChrome.css file doesn't work. The userChrome.css text jdevlin supplied does not work on my Firefox. I had to create a new chrome folder as this update seems to have deleted it. I pasted the text into the userChrome.css but there was no change. What am I doing wrong?

Really need help on this, Firefox is practically unusable like this.

Thanks!

Asked by JussAskin 4 tháng trước

Answered by scottish2 4 tháng trước

  • Đã giải quyết

I forgot my master password and cannot reset it.

Hey. I use firefox developer edition. https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it I read the article and the link provided in the art… (xem thêm)

Hey. I use firefox developer edition. https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it I read the article and the link provided in the article does not solve my problem. file not found. https://prnt.sc/qebuyi but https://prnt.sc/qebx5l

Asked by ExTeeP 5 tháng trước

Answered by Chris Ilias 5 tháng trước

  • Đã giải quyết

PayPal checkout popup window loads indefinitely; cannot make a payment

When using the "Checkout with PayPal" button on websites the PayPal popup window appears however it's impossible to progress to the checkout. When OneTouch is activated, … (xem thêm)

When using the "Checkout with PayPal" button on websites the PayPal popup window appears however it's impossible to progress to the checkout.

When OneTouch is activated, the text 'Securely logging you in...' appears overlayed with the spinning wheel in the popup window. This continues indefinitely.

When this is not activated the window doesn't progress further after entering the email as prompted by the window and pressing Next.

It's possible to login to PayPal in a separate tab however that doesn't influence the popup behaviour.


Looking at the console in the popup there are a few 'Unable to find window by ref window.js:148:14' errors.

In the 'host' window where the popup was called from the console displays the 'Failed to execute ‘postMessage’ on ‘DOMWindow’: The target origin provided (‘https://www.paypal.com’) does not match the recipient window’s origin (‘https://www.paypal.com’).' error.


I believe this could be a recent issue because I was able to make several payments last month with all settings the same. I have a separate user.js file that I keep my settings in (I can send it over if required). These settings have not been changed since the file has been created.


The following actions have been tried and didn't improve the situation:

- refreshing the current profile

- disabling all addins

- adding paypal.com into exclusions for 'Block pop-up windows' and Enhanced Tracking Protection

- cleaning History and cookies


I then launched Firefox with a separate 'clean' profile and was able to make the payment successfully. Sure enough, importing my user.js file broke PayPal. I went through the settings commenting them out by groups.

The following setting was causing the issue:

user_pref("privacy.firstparty.isolate", true);

Setting it to 'false' made the PayPal popup window work correctly again.

Thought that this would be helpful for anyone experiencing similar issues. Cheers.

Asked by lupagamidho 4 tháng trước

Answered by lupagamidho 4 tháng trước

  • Đã giải quyết

Youtube videos stuttering after updating to firefox 72

After updating to firefox 72 (maybe it was after 72.0.1 - I did not have time to check so fast) videos on youtube started stuttering. When I start video everything seems … (xem thêm)

After updating to firefox 72 (maybe it was after 72.0.1 - I did not have time to check so fast) videos on youtube started stuttering. When I start video everything seems fine but after a while it starts microstuttering - image is twitching, movement of camera is not fluent.

It looks like it is related to all videos on youtube. I watch mostly 1080p 60fps and these most often cause this issue. Example video: https://youtu.be/1La4QzGeaaQ It is easy to observe it at 1:27 with camera movement and terrain being fluent or not. If I pause video and resume play after few minutes it seems fine for minute but then it starts being choppy again. It does not seem to be related to video quality. I had 0 dropped frames in yt stats. I found workaround - if I set media.wmf.vp9.enabled to false and restart browser with this setting set to false everything is fine. But when I set it to true (like it always was for me) problem starts to occur. However no matter what I set youtube still shows "codecs: vp09". I do not have this problem on microsoft edge. I never had this problem on firefox 71 and I did not add any new extensions since few weeks. It must be new firefox fault, not my hardware or configuration.

Asked by Piterk 4 tháng trước

Answered by Just_Golem 4 tháng trước

  • Đã giải quyết

Forced Yahoo search every now and then

Hello My Firefox is acting quite quirky, as every now and then when I search something via my adress bar it uses Yahoo instead of Google. I have checked my extensions and… (xem thêm)

Hello

My Firefox is acting quite quirky, as every now and then when I search something via my adress bar it uses Yahoo instead of Google. I have checked my extensions and my search tools and Yahoo never shows up there. One example which happened just now was this: I searched "Carnaval meers 2020" in my adress bar and when I pressed enter, the following URL popped up in it, sending me to a Yahoo search request: https://nl.search.yahoo.com/yhs/search?hspart=dcola&hsimp=yhs-001&type=gsp_dventures_00_00_ag25764¶m1=1¶m2=cat%3Dweb%26sesid%3D8cdb1ceb996de63fe58d1805e1846a64%26ip%3D92.110.185.189%26b%3DFirefox%26bv%3D72.0%26os%3DWindows-10%26os_ver%3D10.0%26pa%3Dgencoll12%26sid%3D4175dbbf066e92669c742075ebdf60b6%26abid%3D21412%26abg%3D25764%26a%3Dgsp_dventures_00_00_ag25764%26sdk_ver%3D%26cd%3D%26cr%3D%26f%3D%26uref%3D&p=carnaval%20meers%202020

Any help would be much appreciated.

Asked by bas_nitsch 3 tháng trước

Answered by jscher2000 3 tháng trước

  • Đã giải quyết

All bookmarks lost after update. Restoring bookmarks not working.

Firefox asked me to update every time I opened it. Downloading and installing firefox, always said udating didn't work, download firefox upate now. Tried dozens of times.… (xem thêm)

Firefox asked me to update every time I opened it. Downloading and installing firefox, always said udating didn't work, download firefox upate now. Tried dozens of times. Then said needed to go to new firefox, did that, had to create account, did that, now have lost all the bookmarks. Tried selfhelp to restore bookmarks, incomplete instructions or not working. I would really, really like all my bookmarks back. Thanks for your help, Jane.

Asked by angusangus 4 tháng trước

Answered by Scribe 4 tháng trước

  • Đã giải quyết

How to disable menu popping up when I press ALT key

I have disabled Menu bar but when I press Alt key accidentally I see Menu bar again. Is there a way to disable popping-up Menu bar by pressing Alt key? BTW this one http… (xem thêm)

I have disabled Menu bar but when I press Alt key accidentally I see Menu bar again.

Is there a way to disable popping-up Menu bar by pressing Alt key?

BTW this one https://support.mozilla.org/en-US/questions/1084123 is not the answer.

Asked by Pavel 4 tháng trước

Answered by cor-el 4 tháng trước

  • Đã giải quyết
  • Đã khóa

Firefox log out me of my Google account

Hello, When I open Firefox browser, I am logged out of my Google account, when I connect to this one, I close Firefox browser and I reopen Firefox, I am logged out. So I… (xem thêm)

Hello, When I open Firefox browser, I am logged out of my Google account, when I connect to this one, I close Firefox browser and I reopen Firefox, I am logged out. So I would like to know how stay connected to my Google account even after closing and reopenning Firefox browser. I got this problem from I changed my computer, it's maybe a setting that I don't change. I hope you can help me. Thanks.

Asked by kylian.chapon 4 tháng trước

Answered by Wesley Branton 4 tháng trước

  • Đã giải quyết

Cannot run rtsp url

Two editions of 72.0.02 running on W10 platforms. Desktop runs VLC fine for rtsp urls. Laptop does not. I have added network.protocol--handler.expose.rtsp (false) AND 'Op… (xem thêm)

Two editions of 72.0.02 running on W10 platforms. Desktop runs VLC fine for rtsp urls. Laptop does not. I have added network.protocol--handler.expose.rtsp (false) AND 'Open in VLC' but neither have helped. Message returns Firefox doesn’t know how to open this address, because one of the following protocols (rtsp) isn’t associated with any program or is not allowed in this context.

Asked by boac1980 3 tháng trước

Answered by boac1980 3 tháng trước

  • Đã giải quyết

Tabs on bottom only partially solved for FF 72.01

I had previously posted the "Why doesn't Firefox provide the option of tabs below menu bar?" at: https://support.mozilla.org/en-US/questions/1276795 I believed that the … (xem thêm)

I had previously posted the "Why doesn't Firefox provide the option of tabs below menu bar?" at: https://support.mozilla.org/en-US/questions/1276795

I believed that the issue was solved by cor-el at https://support.mozilla.org/en-US/questions/1274416#answer-1279083

However, I have since discovered that this fix does not work in Private Browsing mode. Tabs still overlap the bookmark toolbar as they did with regular browsing before applying the aforementioned fix.

Does anyone have a modification to the userChrome.css file or tabs-on-bottom.css file referred to earlier which will place tabs below the menu/bookmark toolbar when using Private Browsing as well?

Asked by Firefox Account 4 tháng trước

Answered by Firefox Account 4 tháng trước