Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã lưu trữ

When editing Google Docs the tab crashes after entering some characters. Safe Mode helps, but I cannot fix the issue without using Safe Mode

I am using Windows 10 Pro 1903, Firefox 69.0.3 (64-bit) When I edit a document in Google Docs after entering some characters the tab crashes. If I stay on the same tab it… (xem thêm)

I am using Windows 10 Pro 1903, Firefox 69.0.3 (64-bit)

When I edit a document in Google Docs after entering some characters the tab crashes. If I stay on the same tab it stops to respond and after a few seconds it works again and all the characters I have entered appear. if i change to another tab and then back to the Google Docs tab then some round "reload" icon is shown, tab reloads and all is back to normal. When I change to about:performance when the Google Doc tab is hanging then it does not show up there anymore. After it is reloaded like 10 seconds later it appears again in about:performance.

When I start Firefox in Safe Mode then everything works fine and I cannot reproduce the issue. I then tried to narrow down the issue by disabling Hardware Acceleration, disabling all the extensions, plugins and making sure default theme is being used. But the issue was still there when I did not use Safe Mode.

I then created a new profile and after that did not help, I uninstalled Firefox, deleted the program files folder manually, reinstalled but the issue is still there. I also deleted all the Firefox System Add-Ons but still no success.

The issue happens with my normal Firefox in Private Mode, too.

How can I troubleshoot this further? What does Safe Mode do in addition to the things I have mentioned above?

Đã được hỏi bởi Martin 1 năm trước

Trả lời lần cuối bởi 100.percent.texan 7 tháng trước

  • Đã lưu trữ

Locked out of my account

I'm getting a message that says "Sorry we've locked your account" because I didn't hit the email verification link but I never received it. Is there any way to request a … (xem thêm)

I'm getting a message that says "Sorry we've locked your account" because I didn't hit the email verification link but I never received it. Is there any way to request a new one?

Đã được hỏi bởi Kyle Albanese 1 năm trước

Trả lời lần cuối bởi m.mouse313 7 tháng trước

  • Đã khóa
  • Đã lưu trữ

How do I stop Firefox Update from Popping-Up?

I wish to stop the new pop-up update notification message built into Firefox 69.0.#. A pop-up message is not necessary, irritating and tiresome. Why is there no option av… (xem thêm)

I wish to stop the new pop-up update notification message built into Firefox 69.0.#.

A pop-up message is not necessary, irritating and tiresome.

Why is there no option available to turn it off?

Đã được hỏi bởi blebadef 1 năm trước

Trả lời lần cuối bởi Matthias 7 tháng trước

  • Đã lưu trữ

I don't have any more access to my mailbox on www.tiscali.it.

As of a couple of weeks I don't have any more access to my mailbox on www.tiscali.it. SAfari works well, however I'd like to go on using firefox. What should I do? … (xem thêm)

As of a couple of weeks I don't have any more access to my mailbox on www.tiscali.it. SAfari works well, however I'd like to go on using firefox. What should I do?

Đã được hỏi bởi maurizio.viglino 1 năm trước

Trả lời lần cuối bởi jscher2000 7 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Cannot download anymore. The window opens, but the OK button stays grey. Started happening suddenly. Other browsers still work fine.

As said in the title. I am an everyday user, I download files often. Suddenly, the download window's OK button stopped working, staying grey. Everything else with the bro… (xem thêm)

As said in the title. I am an everyday user, I download files often. Suddenly, the download window's OK button stopped working, staying grey. Everything else with the browser seems to work. Other browsers work fine. I tried restarting the computer and even reinstalling Firefox. Cannot download or open files anymore, which makes this browser unusable until the problem is solved.

Đã được hỏi bởi Jean-François 1 năm trước

Đã được trả lời bởi FredMcD 1 năm trước

  • Đã lưu trữ

How do you make it so, if you're viewing your history and click on a link, you aren't brought up to the top of the list, away from the area you were viewing?

If I'm viewing my history and have scrolled down to a specific section because I'm trying to recall things from a specific time frame or subject, it gets pretty obnoxious… (xem thêm)

If I'm viewing my history and have scrolled down to a specific section because I'm trying to recall things from a specific time frame or subject, it gets pretty obnoxious being pulled away from it every time I open one of the links. Opening them all at once helps, but it's still not very convenient.

Đã được hỏi bởi Leigh 1 năm trước

Trả lời lần cuối bởi cor-el 7 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Get SEC_ERROR_REVOKED_CERTIFICATE error and won't connect to register/login;no "accept risk" option

Tried a link with https:// to site; got this error message. Replaced https:// with www and connection worked. Tried to register and got same error message. Tried the l… (xem thêm)

Tried a link with https:// to site; got this error message. Replaced https:// with www and connection worked. Tried to register and got same error message. Tried the login and got the same error message. LOTS of people use this site. There is no way to select "accept the risk." How do I make Firefox make the link?

Đã được hỏi bởi Trose 1 năm trước

Đã được trả lời bởi cor-el 1 năm trước

  • Đã lưu trữ

Can't add Google's search engine from the address bar

I open Firefox, enter www.google.co.uk into the address bar, Google UK opens. I now click on the 3 horizontal dots at the right of the URL, no "Add search engine" option… (xem thêm)

I open Firefox, enter www.google.co.uk into the address bar, Google UK opens. I now click on the 3 horizontal dots at the right of the URL, no "Add search engine" option appears, if I open YouTube the option appears.

I am following the procedure shown here: support.mozilla.org/en-US/kb/add-or-remove-search-engine-firefox

This is a brand new installation of Windows 10 1903 64 bit on a new laptop.

Đã được hỏi bởi technomad 1 năm trước

Trả lời lần cuối bởi jscher2000 1 năm trước

  • Đã lưu trữ

How much better would the Mozilla Recovery Answer Page be if it included this?

The Mozilla Answer page: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_copying-files-between-profile-folders, provides some pretty … (xem thêm)

The Mozilla Answer page: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_copying-files-between-profile-folders, provides some pretty good information about which files to recover, but, doesn't include the general population's need to recover their last sessions, so a mention on this same page would be extremely helpful. Next, I found the places.sqlite file will update automatically without shutting down Firefox (most likely when the computer is put to sleep and then awakened). A warning about this little known file updating would be helpful to those who learned about their lost history, but choose to wait until later, like recovering it prior to shutting down, but they will have lost the opportunity when the places.sqlite file self updates itself automatically (who knows exactly when or why) I'd like to see this important information placed your answer on this same (above) troubleshooting page, because when I loose history caused by a proper shut down, I'll need to your page infor to remind me what to be cautious about. And I don't believe you have created a back up file to places.sqlite to which I can recover and rename yet, because I believe the closest name to it has very little memory in it, but I could be wrong.

Đã được hỏi bởi cvmenn 7 tháng trước

Trả lời lần cuối bởi cor-el 7 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

How can I make add-ons visible in the browser? I now only see the general icon and can't start individual addons

I have several add-ons installed and I want to be able to start them up (of course). In the toolbar I added the add-ons icon, but when i click that it only gives me a lis… (xem thêm)

I have several add-ons installed and I want to be able to start them up (of course). In the toolbar I added the add-ons icon, but when i click that it only gives me a list of installed add-ons. For instance it says that Enpass add-on is installed, but I can't see the add-on itself in teh toolbar and therefore can't start it up. I have tried everything i can think of, but nothing works. Please help!

Đã được hỏi bởi xvisx 1 năm trước

Đã được trả lời bởi FredMcD 1 năm trước

  • Đã lưu trữ

INACTIVE TAB PROBLEM

Why did my inactive tab automatically move and open a new Firebox browser window simultaneously when I clicked my inactive tab from my active tab in my original Firebox b… (xem thêm)

Why did my inactive tab automatically move and open a new Firebox browser window simultaneously when I clicked my inactive tab from my active tab in my original Firebox browse window? In fact, I prefer to see only 1 instead of 2 Firebox browser window. There is no reason for me to move my inactive tab from my new Firebox browser window to my original Firebox browser window manually.

Đã được hỏi bởi Mihael J. Benson 1 năm trước

Trả lời lần cuối bởi jscher2000 7 tháng trước

  • Đã lưu trữ

Every time I open firefox it asks me to sign in to my profile. When I do, I have lost all of my bookmarks etc.

I then go into about:profiles and have to delete multiple profiles that have appeared and set my original one to default, which works fine and i have all my bookmarks bac… (xem thêm)

I then go into about:profiles and have to delete multiple profiles that have appeared and set my original one to default, which works fine and i have all my bookmarks back. However as soon as I switch my macbook off and on again, I am back to square one and have to delete old profiles and set my old one to default. This is incredibly frustrating.

Đã được hỏi bởi douglasfleming6 1 năm trước

Trả lời lần cuối bởi deboissezon.ortho 7 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Firefox Account message when trying to change settings: "Your email was just returned"

This issue arrised a few days ago when trying to re-sign into my firefox sync account on my W10 PC. When entering the 2FA number I got the message exactly like in the sec… (xem thêm)

This issue arrised a few days ago when trying to re-sign into my firefox sync account on my W10 PC. When entering the 2FA number I got the message exactly like in the second attached image: "Your email was just returned" therefore I was unable to sign in.

Attempts to sign in elsewhere were successful and, at the time, I suspected it was an issue with 2FA because I had another issue with signing in to something else and went to firefox to validate that.

Although I can sign in normally now; I am still unable to add 2FA, account recovery, or a secondary email as I still get the same message.

Đã được hỏi bởi Jay 1 năm trước

Đã được trả lời bởi Wesley Branton 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

How can I get rid of the icons that have appeared in the bookmarks toolbar with the latest Firefox update (69.0)?

The question says it all, I think: the unwanted (and visually irritating) icons have nudged several items off my visible toolbar.

Đã được hỏi bởi mail93 1 năm trước

Đã được trả lời bởi jscher2000 1 năm trước

  • Đã lưu trữ

Don't save new autofill addresses

I want Firefox to autofill my saved addresses, but I don't want it to automatically save new addresses. I fill in all kinds of forms, with variations of my name, address,… (xem thêm)

I want Firefox to autofill my saved addresses, but I don't want it to automatically save new addresses.

I fill in all kinds of forms, with variations of my name, address, etc., and with other people's info. Firefox saves those variations and autofill becomes effectively unreliable, filled with dozens of erroneous entries, until I manually delete all but the three I want to keep.

It seems silly that there is one checkbox to control both the saving and the filling. Can we get a sub-setting where I can uncheck “save new addresses that I enter”? Or is there an about:config option for it?

Đã được hỏi bởi P1h3r1e3d13 1 năm trước

Trả lời lần cuối bởi Bentrepp 8 tháng trước