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Firefox crashes

Firefox will crash spontaneously while visiting many different sites (even while filling out this crash report). This crash happens using Internet Explorer as well. I ver… (xem thêm)

Firefox will crash spontaneously while visiting many different sites (even while filling out this crash report). This crash happens using Internet Explorer as well. I verified my version of Firefox is up to date. I disabled all of my add-ins and the crashing continues. I started in Safe Mode and the crashing continues. It rarely crashes on startup so I did not uninstall/reinstall. I tried to do a plug-in check on the Firefox page, but it kept searching without every coming to a final report. We've tried updating Windows but that also keeps searching with no end (even over night). We have Windows 7 and chose not to update to Windows 10. We have done Virus Scans with McAfee with no findings. The crash seems to happen most often with Gmail and Google Calendar. Sometimes there are a few crashes in a row and sometimes there is a 5 or 10 minutes between crashes. I tried to check my RAM for errors, but when I went to the Memtest86+ website, I didn't know which file to download and use. Not good instructions on that page. bp-5f8bd56f-0fc7-48c7-b11e-6d9f62161010 10/10/2016 12:49 PM bp-6af91abc-41bc-49be-81e3-d9ce92161010 10/10/2016 12:41 PM bp-393dc20e-c035-4f1e-a75f-f8f912161010 10/10/2016 12:40 PM bp-f7eab0ec-a824-4b76-842c-02fa32161010 10/10/2016 12:40 PM bp-438e7346-a7e0-4ff1-8a07-7659b2161010 10/10/2016 12:40 PM bp-65b5c658-a757-4b3a-8c87-52a3c2161010 10/10/2016 12:25 PM bp-ce38b669-d405-4ab1-b35b-885722161010 10/10/2016 12:22 PM bp-86385a6c-dacb-48e5-9633-f9d4e2161010 10/10/2016 12:15 PM bp-56c2526a-a548-493e-be35-cee9e2161010 10/10/2016 12:14 PM bp-26afd178-d2dd-475c-a753-829b92161010 10/10/2016 12:14 PM 10a28bcf-75c8-4674-b5b2-d52f73f57a8f 10/10/2016 12:13 PM bp-6ea00a05-35d1-4c63-966e-c66d32161010 10/10/2016 12:13 PM bp-cd4437d0-5671-47b9-91ff-cf9c72161010 10/10/2016 12:11 PM bp-9d9b421b-f17d-47e5-ba78-3fca02161010 10/10/2016 11:43 AM bp-1debed59-db7c-4208-bc11-871f72161010 10/10/2016 11:37 AM bp-41e623b6-0ede-4c11-bb72-e54ef2161010 10/10/2016 11:36 AM bp-e54f0491-17ff-46d6-b486-b1a122161010 10/10/2016 11:19 AM bp-3c5f059a-4376-44d4-ad32-e4ac52161010 10/10/2016 11:18 AM bp-7d6cc538-0cc4-4f1e-9da6-b1f542161010 10/10/2016 11:12 AM bp-db5e5319-31ae-4887-8310-281432161010 10/10/2016 11:02 AM bp-6ce89c82-db86-4768-b980-1e93b2161010 10/10/2016 10:55 AM bp-210e19b7-a589-4bc9-bb55-256f12161010 10/10/2016 10:49 AM bp-0b7baf04-8640-4ea3-bcaf-838c82161010 10/10/2016 10:38 AM bp-63d68c02-8146-4eec-b468-944ed2161010 10/10/2016 10:31 AM bp-c4560c42-2d1b-45b1-896d-be9662161010 10/10/2016 10:31 AM b1498a0c-c48d-4eaa-b8b7-ba288187e1a9 10/10/2016 10:30 AM bp-9d4f411c-7638-47ba-89a9-056202161010 10/10/2016 10:30 AM bp-c684e797-64f6-4d67-8dae-d7d5d2161010 10/10/2016 10:12 AM bp-b4a58c66-7017-4914-abb6-3c2572161010 10/10/2016 10:10 AM bp-050542df-f886-4580-b588-66c2d2161010 10/10/2016 10:06 AM bp-eea11bc4-b3ad-4e80-817e-7918d2161010 10/10/2016 10:03 AM bp-98b73ecf-82e8-4c6b-b768-223f72161010 10/10/2016 9:28 AM bp-f761af9d-7869-404a-995a-54db22161010 10/10/2016 9:10 AM bp-98385bdb-520f-43df-9127-5563e2161010 10/10/2016 9:09 AM bp-c1366cc0-d2f6-42eb-801d-d3ce72161010 10/10/2016 9:08 AM bp-77c26070-5d59-4dc7-a29c-7176f2161010 10/10/2016 9:06 AM bp-bbcc7a0c-1c06-485a-b231-5af092161010 10/10/2016 9:06 AM bp-eddf1293-4937-4b26-873f-ca67a2161009 10/10/2016 8:20 AM cd7cc207-a2bd-4146-9b67-d7650e7d2ff3 10/10/2016 8:19 AM

Đã được hỏi bởi a1hashimoto 3 năm trước

Trả lời lần cuối bởi philipp 3 năm trước

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About once a week my saved sign-ins & password are no longer saved, why is that and can it be fixed?

Dear Sirs, About once a week my saved sign-ins & passwords are no longer saved. I checked using -- Options -- Security -- Saved Logins -- and the box is empty. I ch… (xem thêm)

Dear Sirs, About once a week my saved sign-ins & passwords are no longer saved. I checked using -- Options -- Security -- Saved Logins -- and the box is empty. I checked the night before and it was filled with all my saved sign-in & passwords. But when I turned on my computer and opened FireFox and went to sign-in to FaceBook and my sign-in & password wasn't available. So I checked out my Saved Logins, the box is empty. Why is FireFox doing that? I have 49.0.1 and I see the message that FireFox is up tp date. I really don't want to keep putting in my sign-in & password every week. It's really inconvenient.

My computer is Windows 10 with a brand new hard-drive, 64 bit.

If there's a fix for this, I would greatly appreciate any fixes for this problem. Thanks in advance for any help you can give me.

Jan Robinson (JanFromOhio)

Đã được hỏi bởi JanFromOhio 3 năm trước

Trả lời lần cuối bởi Happy112 3 năm trước

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How do I move bookmarks and folders from one Firefox profile to another?

I created a new Firefox profile (user account) with a different email address as the user name. I am the user on both accounts on the same computer. But I need to only us… (xem thêm)

I created a new Firefox profile (user account) with a different email address as the user name. I am the user on both accounts on the same computer. But I need to only use the new profile (user account) I created because the email address associated with the new account is my current email address. The old email address will no longer be used by me, so I absolutely need to make sure that all of my bookmarks and folders are transferred, moved, synced (whatever you want to call it) to my new Firefox user account (new profile).

Đã được hỏi bởi Mark In Lincoln 3 năm trước

Trả lời lần cuối bởi jscher2000 3 năm trước

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URGENT UPDATE POSSIBLE HACK- HELP PLEASE!!

I was on Snagajob.com just now, searching for jobs. All of a sudden my screen just changed to what I assumed was the Mozilla update site, where it was a reddish orange co… (xem thêm)

I was on Snagajob.com just now, searching for jobs. All of a sudden my screen just changed to what I assumed was the Mozilla update site, where it was a reddish orange colored screen, saying urgent update, please update now. So I clicked the update link, and a 2nd screen popped up. (Screenshot below) Then I looked at the address bar and this was the web address:

https://akotajamestimothywhite.org/947802644823/f57758d10cecf4ca0a992441e7bb4d2/41ae86576f9286e3a8adc5c1b11ae161.html

Can anyone please help? I don't know if I should continue to stay online, exit then reopen my browser, or what!! What will this do to my laptop? If this was fake how can I remove it? I have antivirus/malware installed and nothing popped up!

Đã được hỏi bởi aurorastanley1980 3 năm trước

Trả lời lần cuối bởi James 3 năm trước

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Firefox up to date but still crashing

Here are my last few crash reports, please let me know if there is anything you need that can help solve this. Thanks in advance! bp-b598db97-5360-498c-8300-d2b842161019… (xem thêm)

Here are my last few crash reports, please let me know if there is anything you need that can help solve this. Thanks in advance!

bp-b598db97-5360-498c-8300-d2b842161019 10/19/2016 6:36 PM 0a9839f3-e14b-4214-986b-8cac1809fb87 10/19/2016 5:12 PM 561fb51f-b963-4f4b-94dc-86617627d26e 10/19/2016 3:40 PM bp-d6b6d11b-9607-4763-a39d-f7ce02161003 10/3/2016 12:21 AM

Đã được hỏi bởi Fire2Fox2 3 năm trước

Trả lời lần cuối bởi philipp 3 năm trước

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Recently updated KCRW.com music player does not work on Microsoft Surface Pro 4.

Was working fine until recent web page upgrade. Now it is not possible to adjust volume or to stream a particular show; for example this link: http://www.kcrw.com/music/… (xem thêm)

Was working fine until recent web page upgrade. Now it is not possible to adjust volume or to stream a particular show; for example this link: http://www.kcrw.com/music/shows/morning-becomes-eclectic/norah-jones-2016-09-28/# does not play.

Of note, I have the same problem in Chrome, but the site works fine in Edge.

Đã được hỏi bởi dg1hunter 3 năm trước

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Some tumblr pictures won't load

http://prntscr.com/cq17aa Basically, only some pictures will load when I'm browsing tumblr. Some will show on this view but won't show when I click on them to bring up t… (xem thêm)

http://prntscr.com/cq17aa

Basically, only some pictures will load when I'm browsing tumblr. Some will show on this view but won't show when I click on them to bring up the zoomed in view. Some won't show here but will show when I'm clicking through the zoomed in views. Some won't show at all. I've tried restarting in safe mode, I've tried turning off adblock. I even tried another browser (internet explorer) but the same thing happens. That tab seems to be in a constant state of loading but never finishing.

If you think this is better being said to tumblr, just let me know. I do apologize for any trouble and thank you for your time.

Đã được hỏi bởi Taiyama 3 năm trước

Trả lời lần cuối bởi FredMcD 3 năm trước

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Ever since I installed Firefox I have been getting "getlinks" websites appearing in my Internet Explorer History constantly. How do I stop this?

Ever since I installed Firefox I have been getting "getlinks" websites (and many others) appearing in my Internet Explorer History constantly, so that I have to clear it … (xem thêm)

Ever since I installed Firefox I have been getting "getlinks" websites (and many others) appearing in my Internet Explorer History constantly, so that I have to clear it constantly. How do I stop this?

Đã được hỏi bởi toddao 3 năm trước

Trả lời lần cuối bởi jscher2000 3 năm trước

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screen too light

In the last few weeks when I'm on the internet all pages are just about too light to read. Text box outlines are almost invisible. No, it's not my screen - My screen is p… (xem thêm)

In the last few weeks when I'm on the internet all pages are just about too light to read. Text box outlines are almost invisible. No, it's not my screen - My screen is perfectly OK when I'm not on the internet. I've adjusted my monitor so it's very dark to no avail. I don't need any more test screens - they all show that my monitors fine - too dark if anything. Any ideas?

Đã được hỏi bởi stephenjvb 3 năm trước

Trả lời lần cuối bởi Happy112 3 năm trước

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Default page zoom is huge!

All the other browsers I use have the page zoom normal, reasonable (Maxthon, Chrome, Edge...), but Firefox show me huge pages, fonts, pictures. To make the view as reason… (xem thêm)

All the other browsers I use have the page zoom normal, reasonable (Maxthon, Chrome, Edge...), but Firefox show me huge pages, fonts, pictures. To make the view as reasonable as on the other browsers I have to set Firefox page zoom to 80%! Why is Firefox so praised, if we have such annoying problems from the first second of using it? Why can't you fix this? What can users do to have a reasonable experience with your browser?

Đã được hỏi bởi sorin86 3 năm trước

Trả lời lần cuối bởi Happy112 3 năm trước

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When I try to download Firefox 64-bit I get a popup that asks "How do you want to open this file?"

I have FF 32-bit and want to upgrade to 64-bit. When I try to open the download I just get a pop-up that says "How do you want to open this file?" I've tried this on both… (xem thêm)

I have FF 32-bit and want to upgrade to 64-bit. When I try to open the download I just get a pop-up that says "How do you want to open this file?" I've tried this on both Chrome and FF with the same result. Windows 10 by the way.

Đã được hỏi bởi ScottEOD 3 năm trước

Trả lời lần cuối bởi John99 3 năm trước

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PassIFox add-on stopped populating login fields since firefox 49

Until FF 49 I, and I guess many others, have been happily using the KeePass software connecting to Firefox with the PassIFox add-on to remember passwords for site logins.… (xem thêm)

Until FF 49 I, and I guess many others, have been happily using the KeePass software connecting to Firefox with the PassIFox add-on to remember passwords for site logins.

Since v 49 this is now only partially working and instead of automatically populating a login a right click and menu option is required.

Also, even if the credentials are already stored in KeePass Firefox now generates a do you want to remember dialogue everytime.

It seems that Firefox is no longer playing nicely with at least this password manager.

Đã được hỏi bởi steeleaguk 3 năm trước

Trả lời lần cuối bởi the-edmeister 3 năm trước

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My Firefox has been hacked / hijacked. I have already tried all of the troubleshooting available! I do not know what else to do.

Hey! Please help me!! My Firefox has been hacked / hijacked. I have already tried all of the troubleshooting available! I do not know what else to do. I have literally t… (xem thêm)

Hey!

Please help me!! My Firefox has been hacked / hijacked. I have already tried all of the troubleshooting available! I do not know what else to do.

I have literally trawled through Mozilla Firefox website and done every trouble shooting I could find. I love firefox so I really don't want to move to another browser. Basically when I try to click on a link on a website, it opens up tabs and more browser sessions. Sometimes I can tell when this is about to happen because usually when I hover over a link, it will show the little hand. But when new pages and windows etc are about to open, that mouse stays like an arrow rather than a hand when I hover over a link. (I hope that made sense). Also, this very strange search bar appears on my page every now and again. (screen shot attached). I never use the search bar, because I know it has something to do with whatever has hijacked my firefox.

I have done EVERYTHING by instructions on this website and absolutely nothing has worked. I have a top of the range premium anti virus and I have ran malware removal tools and they show no problems what so ever. This problem doesn't seem to happen with any other browser I am using, only frefox.

This is actually driving me insane, please help!!

Đã được hỏi bởi pinkgeekette 3 năm trước

Trả lời lần cuối bởi FredMcD 3 năm trước

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Firefox program will not uninstall from my computor

Firefox will not uninstall at all. Have tried all ways given in Firefox help site. I am tired of it not responding all the time. I have done everything the site told me t… (xem thêm)

Firefox will not uninstall at all. Have tried all ways given in Firefox help site. I am tired of it not responding all the time. I have done everything the site told me to do to end this problem and still there. Now, i tried to uninstall the program and it does not do anything. If there is a lock on not being able to uninstall I want to know what it is. Was going to uninstall and reinstall, but now I just want it off.....

Đã được hỏi bởi gdot1215 3 năm trước

Trả lời lần cuối bởi Happy112 3 năm trước

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Why isn't the unbranded page being updated any more after 49.0.1 ? ?

The unbranded page was being updated through 49.0.1, but 49.0.2 has been out for over a week, and although I have posted this fact all over the place, and searched for an… (xem thêm)

The unbranded page was being updated through 49.0.1, but 49.0.2 has been out for over a week, and although I have posted this fact all over the place, and searched for answers, nobody responds. HELP !

Who is going to continue the unbranded page ? ? ? Help ! ! !

https://wiki.mozilla.org/Add-ons/Extension_Signing#Unbranded_Builds

Thanks in advance for your help ! ! !

Đã được hỏi bởi DUH101 3 năm trước

Trả lời lần cuối bởi the-edmeister 3 năm trước

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How to merge bookmarks.html into current bookmarks without duplication

As per the title. Google search's top response for this question returns an archived support.mozilla link from last year (not that long ago really), where the answer does… (xem thêm)

As per the title. Google search's top response for this question returns an archived support.mozilla link from last year (not that long ago really), where the answer does not actually answer the question: https://support.mozilla.org/en-US/questions/1176355

Any chance of the question being answered accurately?

Đã được hỏi bởi Nap_BlownApart 1 năm trước

Trả lời lần cuối bởi jscher2000 1 năm trước

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Restoring bookmarks, Unable to process the backup file, places maintenance says database is sane.

Hi, I forced a shutdown using the power button when windows froze, Firefox was open. When I restarted the system my bookmarks and history were gone. -I can see the righ… (xem thêm)

Hi,

I forced a shutdown using the power button when windows froze, Firefox was open. When I restarted the system my bookmarks and history were gone. -I can see the right number of bookmarks appear in "Restore" for earlier dates. -"Unable to process backup file" -Places maintenance says "Database is sane" "Next we'll do some cleanup" same result. -all add ons were disabled when attempting this. -all active logins still work and my search bar still has my search history

Đã được hỏi bởi Aunt 3 năm trước

Trả lời lần cuối bởi FredMcD 3 năm trước

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downloads not in containing folder when finished

running firefox 49.0.1 on windows 10. downloaded some files and they are complete and i can see them in the downloads tab, but cannot open the containing folder. when … (xem thêm)

running firefox 49.0.1 on windows 10. downloaded some files and they are complete and i can see them in the downloads tab, but cannot open the containing folder. when looking in the containing folder on my computer none of them are there either. I have already tried resetting firefox and can still see the files ive downloaded in the tab, but cannot access them... please advise a solution...

Đã được hỏi bởi nicklion 3 năm trước

Trả lời lần cuối bởi FredMcD 3 năm trước

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firefox crashes even when brand new install

When I install firefox it installs fine , starts fine , but going to website will sometimes work but usually within the first minute it will crash. The crash is related t… (xem thêm)

When I install firefox it installs fine , starts fine , but going to website will sometimes work but usually within the first minute it will crash. The crash is related to plugin container. If I completely uninstall flash player even it's app data files , then firefox will crash with a general error. I've also reinstalled firefox and it's own app data and it will still crash on basically any site that isn't just text. it will also crash simply accessing it's own troubleshooter. I'm using windows 7 which is the exact same install build and disk that running on my other machines and firefox works perfectly fine on those. Firefox also works perfectly fine on this same computer with the old hard drive installed. Other browsers like crome work fine as well.

For some reason firefox is refusing to work on this specific windows on this specific machine.

Đã được hỏi bởi emosun 3 năm trước

Trả lời lần cuối bởi FredMcD 3 năm trước